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iexplore.exe virus


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3 replies to this topic

#1 david93b

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Posted 26 April 2013 - 08:22 PM

Hello,

 

My name is David. I am brand new to this forum and first let me say thank you. It’s very generous for all the members and contributors to share their knowledge and expertise with lay people. This is a mark of excellence and I am very appreciative of this.

 

I have dealt with malware and viruses before, many of them actually, but this one has left me at the end of my rope and skill set, so I will need extra guidance.

 

My cpu usage is cycling between 2-100% even if it is idle. I have two iexplore.exe running in my task manage and one of them grows from under 100,000k mem usage to close to 500,000k if not more if I let the cpu run for a while.

 

I have a windows xp 2002 and I am using internet explorer 8. Unfortunatly I was desperate enough to use combo fix it and cc cleaner, but this was before I found your site and instructions.

 

Believe me, I am reading to follow whatever advice and guidelines that you provide to the T and I.

 

Thank you,

 

David

 

 



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#2 Broni

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Posted 27 April 2013 - 02:28 PM

Welcome aboard p22002758.gif

 

Since you used Combofix...

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 david93b

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Posted 27 April 2013 - 04:01 PM

Hello Broni,

 

Thanks for inviting me on board and taking the time to help me out during the weekend. It is highly appreciated.

 

I followed all your instructions and created a new topic in the other forum.

 

Thank you so much.



#4 Broni

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Posted 27 April 2013 - 04:14 PM

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