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Office programs crash and restart over and over

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#1 kc0203


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Posted 26 April 2013 - 02:03 PM

Outlook word and so on stop and restart repeatedly. A diagnostic came up that indicated possible hard drive issues I'm trying to back my hard drive to another exterior drive but it will not let me I have plenty of space and have tried two different drives with the same result. I have dropped my entire c: drive onto the E: and it all goes except one file it will not transfer. How do I get my system backed up to replace the hard drive. How can I be sure it is in fact the hard drive? backing up data has not been an issue.


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#2 cmptrgy


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Posted 26 April 2013 - 02:34 PM

What is the one file that doesn't transfer and what is the error message?


If everything else tranfers ok and data backup is ok it doesn't sound like a hard drive issue to me; however, others on our forum can certainly direct you on how to check the hard drive

#3 WalkingAtNight


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Posted 26 April 2013 - 11:30 PM

Try doing a chkdsk.


Open "my computer", right click on your c: drive, go to properties, change to the tools tab, select check now and check mark both selections boxes. it will ask you if you want to schedule the check disk. confirm the schedule and reboot computer.. let it run.


It will take a while to finish..  You may observe the entire process to see if anything sectors are bad.. bad sectors mean hdd has problems.

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