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XP Pro Clock Looses 10 minutes - Virus? But can't find topic


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#1 RQS

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Posted 26 April 2013 - 12:12 PM

<p>I have been having an ongoing issue with a virus or malware that keeps setting my clost back 10 minutes (it took 30 minutes to drop back). system runs sluggish, and actually gets worse over days. I know it's not the battery sicne it's actually happening on two seperate computers. it seems to happen when explorer opens, or within in a hour (sometimes). running XP Pro 32 svs pk 3. Also, possibly related -- can't boot to safe mode. System reboots over and over -- turned off repot at fault and now instead of reboot when enteriong dafe mode&nbsp;-- it goes to bluescreen. Suggestions? Help</p>

Edited by RQS, 26 April 2013 - 01:31 PM.


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#2 hamluis

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Posted 26 April 2013 - 03:41 PM

Let's deal with one system at a time, please.

 

Which of the symptoms you describe...apply to System A?  What is manufacturer and model of System A?

 

Louis



#3 RQS

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Posted 26 April 2013 - 03:58 PM

Time changing back 10 minutes would be the issue that indicates somehing bigger is happening. Non-branded computer. AMD Cpu 4450e, 2.31ghz, 1.75gig ram (this is odd), OS XP Pro 32bit. 2 harddrive, DVDr -  using onboard nic, and sound, ATI video card. Pretty standard stuff. Nothing harware really out of the ordinaty

 

Suggestions?


Edited by hamluis, 27 April 2013 - 05:57 AM.


#4 hamluis

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Posted 26 April 2013 - 06:07 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

 List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis


Edited by hamluis, 27 April 2013 - 05:56 AM.


#5 RQS

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Posted 26 April 2013 - 09:21 PM

MiniToolBox by Farbar  Version:21-04-2013
Ran by Joe Blow (administrator) on 26-04-2013 at 19:08:14
Running from "C:\Documents and Settings\Joe Blow\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal

 

========================= Event log errors: ===============================
Application errors:
==================
Error: (04/26/2013 06:48:45 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b).  The specified domain either does not exist or could not be contacted.
  Enrollment will not be performed.

 

Error: (04/26/2013 11:43:39 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
DB error -141 ErrorMessage:'Table 'I_NOTEPAD' not found' from file:'.\.\src\DMSQLNotepad.cpp' at line 716 from function:'DMNotepad::IDBNotepad::DBDropTable_I_NOTEPAD'

 

Error: (04/26/2013 11:42:28 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
DB error -141 ErrorMessage:'Table 'I_NOTEPAD' not found' from file:'.\.\src\DMSQLNotepad.cpp' at line 306 from function:'DMNotepad::IDBNotepad::DBCountTotalRow_I_NOTEPAD'
 

Error: (04/26/2013 11:39:11 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
DB error -141 ErrorMessage:'Table 'I_NOTEPAD' not found' from file:'.\.\src\DMCORESQL.c' at line 4840 from function:'DMDatabase::CreateStatisticsForEdlistEmulation'
 

Error: (04/26/2013 11:38:30 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
-82 recovery on file \\Mars\Company Files\quickbooks_old\CIndex_Zyrex.QBW Failed!
 

Error: (04/26/2013 11:38:30 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
DB-82 Error: -816 ErrorMessage:'Specified database file already in use'
 

Error: (04/26/2013 11:38:11 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
-82 recovery on file \\Mars\Company Files\quickbooks_old\CIndex_Zyrex.QBW Failed!
 

Error: (04/26/2013 11:38:11 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
DB-82 Error: -816 ErrorMessage:'Specified database file already in use'
 

Error: (04/26/2013 11:37:37 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
** Corrected **
 

Error: (04/26/2013 11:37:37 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
Error: Unable to read the company file attribute catalog.
 

System errors:
=============
Error: (04/26/2013 10:33:52 AM) (Source: NETLOGON) (User: )
Description: No Domain Controller is available for domain GENERATOR due to the following:
%%1311.
Make sure that the computer is connected to the network and try
again. If the problem persists, please contact your domain administrator.
 

Error: (04/26/2013 08:35:08 AM) (Source: DCOM) (User: GOD)
Description: DCOM got error "%%1058" attempting to start the service iPod Service with arguments ""
in order to run the server:
{063D34A4-BF84-4B8D-B699-E8CA06504DDE}
 

Error: (04/25/2013 06:51:43 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.
 

Error: (04/25/2013 06:51:39 PM) (Source: RemoteAccess) (User: )
Description: Unable to add the interface {C8A38A96-BBD0-4A4C-B601-0443FEAFAFCC} with the Router Manager for the IP protocol. The
following error occurred: Cannot complete this function.
 

Error: (04/25/2013 06:51:27 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.
 

Error: (04/25/2013 06:51:20 PM) (Source: Service Control Manager) (User: )
Description: The ASInsHelp service failed to start due to the following error:
%%2
 

Error: (04/25/2013 06:50:34 PM) (Source: NETLOGON) (User: )
Description: No Domain Controller is available for domain GENERATOR due to the following:
%%1311.
Make sure that the computer is connected to the network and try
again. If the problem persists, please contact your domain administrator.
 

Error: (04/25/2013 05:40:07 PM) (Source: DCOM) (User: GOD)
Description: DCOM got error "%%1058" attempting to start the service iPod Service with arguments ""
in order to run the server:
{063D34A4-BF84-4B8D-B699-E8CA06504DDE}
 

Error: (04/25/2013 04:55:37 PM) (Source: DCOM) (User: GOD)
Description: DCOM got error "%%1058" attempting to start the service iPod Service with arguments ""
in order to run the server:
{063D34A4-BF84-4B8D-B699-E8CA06504DDE}
 

Error: (04/25/2013 04:54:12 PM) (Source: NETLOGON) (User: )
Description: No Domain Controller is available for domain GENERATOR due to the following:
%%1311.
Make sure that the computer is connected to the network and try
again. If the problem persists, please contact your domain administrator.

Microsoft Office Sessions:
=========================
Error: (04/26/2013 06:48:45 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.
 

Error: (04/26/2013 11:43:39 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012DB error -141 ErrorMessage:'Table 'I_NOTEPAD' not found' from file:'.\.\src\DMSQLNotepad.cpp' at line 716 from function:'DMNotepad::IDBNotepad::DBDropTable_I_NOTEPAD'
 

Error: (04/26/2013 11:42:28 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012DB error -141 ErrorMessage:'Table 'I_NOTEPAD' not found' from file:'.\.\src\DMSQLNotepad.cpp' at line 306 from function:'DMNotepad::IDBNotepad::DBCountTotalRow_I_NOTEPAD'
 

Error: (04/26/2013 11:39:11 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012DB error -141 ErrorMessage:'Table 'I_NOTEPAD' not found' from file:'.\.\src\DMCORESQL.c' at line 4840 from function:'DMDatabase::CreateStatisticsForEdlistEmulation'
 

Error: (04/26/2013 11:38:30 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012-82 recovery on file \\Mars\Company Files\quickbooks_old\CIndex_Zyrex.QBW Failed!
Error: (04/26/2013 11:38:30 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012DB-82 Error: -816 ErrorMessage:'Specified database file already in use'
 

Error: (04/26/2013 11:38:11 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012-82 recovery on file \\Mars\Company Files\quickbooks_old\CIndex_Zyrex.QBW Failed!
 

Error: (04/26/2013 11:38:11 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012DB-82 Error: -816 ErrorMessage:'Specified database file already in use'
 

Error: (04/26/2013 11:37:37 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012** Corrected **
 

Error: (04/26/2013 11:37:37 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012Error: Unable to read the company file attribute catalog.

 

=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 8.1.4)
7-Zip 9.20
Acronis True Image WD Edition (Version: 11.0.8311)
ACT! 2000
Adobe Acrobat 7.0 Professional (Version: 7.1.0)
Adobe Acrobat 7.1.0 Professional (Version: 7.1.0)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Apple Application Support (Version: 2.2.2)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1022)
ATI Catalyst Control Center (Version: 2.009.0702.1238)
ATI Display Driver (Version: 8.632-090702a-084583C)
ATI Parental Control & Encoder (Version: 3.0)
AutoCAD 2010 - English (Version: 18.0.55.0)
AutoCAD 2010 Language Pack - English (Version: 18.0.55.0)
Autodesk Design Review 2010 (Version: 10.0.0.108)
Avira Free Antivirus (Version: 13.0.0.3499)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center Core Implementation (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Full Existing (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Full New (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Light (Version: 2009.0702.1239.20840)
Catalyst Control Center Localization All (Version: 2009.0702.1239.20840)
CCC Help Chinese Standard (Version: 2009.0702.1238.20840)
CCC Help Chinese Traditional (Version: 2009.0702.1238.20840)
CCC Help Czech (Version: 2009.0702.1238.20840)
CCC Help Danish (Version: 2009.0702.1238.20840)
CCC Help Dutch (Version: 2009.0702.1238.20840)
CCC Help English (Version: 2009.0702.1238.20840)
CCC Help Finnish (Version: 2009.0702.1238.20840)
CCC Help French (Version: 2009.0702.1238.20840)
CCC Help German (Version: 2009.0702.1238.20840)
CCC Help Greek (Version: 2009.0702.1238.20840)
CCC Help Hungarian (Version: 2009.0702.1238.20840)
CCC Help Italian (Version: 2009.0702.1238.20840)
CCC Help Japanese (Version: 2009.0702.1238.20840)
CCC Help Korean (Version: 2009.0702.1238.20840)
CCC Help Norwegian (Version: 2009.0702.1238.20840)
CCC Help Polish (Version: 2009.0702.1238.20840)
CCC Help Portuguese (Version: 2009.0702.1238.20840)
CCC Help Russian (Version: 2009.0702.1238.20840)
CCC Help Spanish (Version: 2009.0702.1238.20840)
CCC Help Swedish (Version: 2009.0702.1238.20840)
CCC Help Thai (Version: 2009.0702.1238.20840)
CCC Help Turkish (Version: 2009.0702.1238.20840)
ccc-core-preinstall (Version: 2009.0702.1239.20840)
ccc-core-static (Version: 2009.0702.1239.20840)
ccc-utility (Version: 2009.0702.1239.20840)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Eudora (Version: 7.0)
FileZilla Client 3.3.5.1 (Version: 3.3.5.1)
iTunes (Version: 10.7.0.21)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
LiveUpdate
Macromedia Dreamweaver 2 (Version: 2)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 19.0 (x86 en-US) (Version: 19.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nmap 5.51
Platform (Version: 1.34)
QuickBooks (Version: 22.0.4012.2206)
QuickBooks Pro 2012 (Version: 22.0.4012.2206)
QuickTime (Version: 7.72.80.56)
Rapport (Version: 3.5.1208.34)
SeaTools for Windows (Version: 1.2.0.6)
Skins (Version: 2009.0702.1239.20840)
Skype™ 6.0 (Version: 6.0.126)
Speccy (Version: 1.21)
Topaz Moment (Version: 3.4)
Topaz Moment PE (Version: 3.4)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB982632) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955704) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
User Profile Hive Cleanup Service (Version: 1.6.36)
VIA Platform Device Manager (Version: 1.34)
VLC media player 2.0.1 (Version: 2.0.1)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows PowerShell™ 1.0 (Version: 2)
Windows Support Tools (Version: 5.1.2600.5512)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR archiver

 

========================= Memory info: ===================================
Percentage of memory in use: 60%
Total physical RAM: 1791.04 MB
Available physical RAM: 711.47 MB
Total Pagefile: 4638.75 MB
Available Pagefile: 2985.5 MB
Total Virtual: 2047.88 MB
Available Virtual: 1992.99 MB

 

========================= Partitions: =====================================
1 Drive c: (Boot) (Fixed) (Total:244.14 GB) (Free:152.25 GB) NTFS
2 Drive d: (Programs) (Fixed) (Total:221.62 GB) (Free:204.96 GB) NTFS
3 Drive e: (Big Brother) (Fixed) (Total:186.31 GB) (Free:149.57 GB) NTFS
5 Drive g: () (Removable) (Total:1.78 GB) (Free:0.85 GB) FAT
6 Drive h: (HITACHI) (Fixed) (Total:1862.56 GB) (Free:23.62 GB) FAT32
7 Drive o: (Chucky) (Network) (Total:245.06 GB) (Free:144.22 GB) NTFS
8 Drive x: (Mickey) (Network) (Total:931.29 GB) (Free:370.54 GB) NTFS
9 Drive z: (Mickey) (Network) (Total:931.29 GB) (Free:370.54 GB) NTFS

========================= Users: ========================================
User accounts for \\GOD
Administrator            ASPNET                   Guest                   
HelpAssistant            Joe Blow                 QBDataServiceUser19     
QBDataServiceUser22      SUPPORT_388945a0        
**** End of log ****


Edited by hamluis, 27 April 2013 - 06:33 AM.
Edited for readability - Hamluis.


#6 hamluis

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Posted 27 April 2013 - 06:31 AM

Re autoenrollment error, http://support.microsoft.com/kb/310461

 

You have a ton of Quickbooks errors, which may indicate that the program is corrupt and needs to be uninstalled/reinstalled.

 

Error: (04/25/2013 04:54:12 PM) (Source: NETLOGON) (User: )
Description: No Domain Controller is available for domain GENERATOR due to the following:
%%1311.
Make sure that the computer is connected to the network and try
again. If the problem persists, please contact your domain administrator
.

 

I have no clue what that means...but I suspect that it's related to your inability to connect to the Quickbooks website.  Wild guess, nothing more.  It could also relate to your inability to time synchronize.

 

Error: (04/25/2013 06:51:27 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

 

Your QB errors could also be caused by Windows file corruption or hard drive problems.  I would try the easiest (uninstalling/reinstalling QB) fix before assuming that it's a larger problem.

 

What is your elected source for time synch?

 

Louis

 

 

 






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