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Computer doesn't recognize my flash drive


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#1 dasher15

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Posted 25 April 2013 - 08:18 PM

I have a new laptop (about one week old) operating on Windows 7 Professional, and it doesn't recongnize a flash drive I'm using.  It's a 2.0 USB flash drive loaded with copywrited material that cannot be copied to another source and cannot be deleted.  I know that it works, because I've opened it on three other devices, one running on Windows XP and two others running on Windows 7.  I also know that the USB ports are working on my new laptop, because I've used other flash drives on the device without any issues.  

 

The flash drive will appear in my Devices and Printers a few minutes after plugging it in and then it will appear in my Computer, but when I try to view the files in either location the computer doesn't see any of the files on the drive.

 

Is this a problem with a security setting or blocking of certain file types?



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#2 AdagioBoognish

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Posted 07 May 2013 - 03:50 AM

When you open Computer in Win Explorer you can see the drive under Devices with Removable Storage? Is it indicating that files are stored on it: XX GB free of XX GB?

 

First I'd check that your computer is able to view hidden and protected files. It sounds like you know your way around a computer, but just for kicks Open Control Panel,  Appearance and Personalization, Folder Options, and select Show hidden files, folders, and drives. Also uncheck the boxes that say Hide empty drives in the computer folder and Hide protected system files (Recommended) and click Ok.

 

I'd also check to make sure the flash drive doesn't have the same drive letter as another drive on your computer. Some users have reported problems when their flash drive was assigned the same drive letter as another drive on their network share. Their computer recognized the drive in Disk Management, but wasn't displaying properly until they changed the drive letter.



#3 jamiep87

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Posted 18 May 2013 - 03:11 PM

Could it be that since the drive prevents copying or modifying it would require other software to view it? Maybe its encrypted and needs a software to be able to access it?



#4 AdagioBoognish

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Posted 18 May 2013 - 08:26 PM

Maybe. Hopefully dasher will update us as to what he's found out since his original post.






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