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coupondropdown browser hijack


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6 replies to this topic

#1 dieselburner

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Posted 25 April 2013 - 07:31 PM

We get the coupondropdown ads on any search page (google, bing...) and we need help removing it.  Tried add/remove programs (nothing found to remove), malwarebytes (nothing found), Avira (nothing found).  Please give some help! Thanks!!



BC AdBot (Login to Remove)

 


#2 boopme

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Posted 25 April 2013 - 07:40 PM

Hello please run these.

Please download AdwCleaner by Xplode onto your desktop.
•Close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with Ok.
•You will be prompted to restart your computer. A text file will open after the restart.
•Please post the contents of that logfile with your next reply.
•You can find the logfile at C:\AdwCleaner[S1].txt as well.



Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.
)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.


Let me know.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Salms Grilnek

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Posted 26 April 2013 - 12:12 PM

OK that worked. Now I just need to get rid of that freaking tidynetworks.com crap that pops up adverts all over my pages.

 

LATER (17:56) No, it didn't. It just took Coupon Dropdown a bit to recover. Apparently I knocked it back on its heels but not out. CRAP! Time for plan "B" as soon as I determine what that is.


Edited by Salms Grilnek, 26 April 2013 - 05:55 PM.


#4 boopme

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Posted 26 April 2013 - 01:50 PM

Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode


Please download Rkill by Grinler and save it to your desktop.
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.



    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Rerun MBAM (MalwareBytes) like this:

    Open MBAM in normal mode and click Update tab, select Check for Updates,when done
    click Scanner tab,select Quick scan and scan (normal mode).
    After scan click Remove Selected, Post new scan log and Reboot into normal mode.

    Please ask any needed questions,post logs and Let us know how the PC is running now.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 dieselburner

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Posted 27 April 2013 - 11:28 AM

OK ADWCleaner did the trick!  Thanks!  You can close this post now....  Salms Grilnek hijacked my post!  Can I use ADWcleaner on him???  :D



#6 Salms Grilnek

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Posted 27 April 2013 - 12:21 PM

Feel free ... I am currently downgrading my Firefox to a previous version ... and will continue to drop down the version numbers until I find one the coupondropdown and Tidynetworks does not work on. SCROOOOOOM!!! I don't mind ads - some of them are so simple minded as to generate a good chuckle. But, keep them out of my face.



#7 boopme

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Posted 27 April 2013 - 06:36 PM

Topic locked, If you still need help please start  a new topic.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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