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Do I have a virus?


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19 replies to this topic

#1 JanetCH

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Posted 25 April 2013 - 04:16 PM

Malwarebytes pro disappeared from my toolbar. When I tried to open it from  Start, Programs I got this message 'Application has failed to start because MSVBVM60.DLL was not found. Reinstalling the application may fix this problem.'

 

I wasn't sure what it meant by 'the application'  but I uninstalled Malwarebytes, then re-installed it.  It didn't appear on the desktop or toolbar and when I tried to open it from Start, Programs I got the same message again. Could a virus be causing this problem?

Any advice would be great.



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#2 Broni

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Posted 25 April 2013 - 04:31 PM

Try this....

 

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.
 


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 JanetCH

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Posted 25 April 2013 - 06:24 PM

Thank you.

 

I did exactly as you suggested but when I tried to open the newly installed Malwarebytes that message ('application has failed to start...etc) popped up again.



#4 Broni

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Posted 25 April 2013 - 06:29 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 JanetCH

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Posted 28 April 2013 - 02:00 PM

Thank you.

 


Security check x

 

Results of screen317's Security Check version 0.99.63 

 Windows XP Service Pack 3 x86  

 Internet Explorer 8 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

 avast! Free Antivirus   

 ESET Online Scanner v3  

`````````Anti-malware/Other Utilities Check:`````````

 Malwarebytes Anti-Malware version 1.75.0.1300 

 CCleaner    

 Java™ 6 Update 33 

 Java version out of Date!

 Adobe Flash Player 10 Flash Player out of Date!

 Adobe Flash Player             11.7.700.169 

 Adobe Reader 10.1.6 Adobe Reader out of Date! 

 Mozilla Firefox (20.0.1)

````````Process Check: objlist.exe by Laurent```````` 

 AVAST Software Avast AvastSvc.exe 

 AVAST Software Avast avastUI.exe 

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C:: 14% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

 

 

Farbar Service scanner

Farbar Service Scanner Version: 14-04-2013

Ran by Owner (administrator) on 28-04-2013 at 19:11:16

Running from "C:\Documents and Settings\Owner\My Documents\Downloads"

Microsoft Windows XP Service Pack 3 (X86)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Attempt to access Yahoo IP returned error. Yahoo IP is offline

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Security Center:

============

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

File Check:

========

C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit

C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit

C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit

C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit

C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit

C:\WINDOWS\system32\netman.dll => MD5 is legit

C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit

C:\WINDOWS\system32\srsvc.dll => MD5 is legit

C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit

C:\WINDOWS\system32\wscsvc.dll => MD5 is legit

C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit

C:\WINDOWS\system32\wuauserv.dll => MD5 is legit

C:\WINDOWS\system32\qmgr.dll => MD5 is legit

C:\WINDOWS\system32\es.dll => MD5 is legit

C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit

C:\WINDOWS\system32\svchost.exe => MD5 is legit

C:\WINDOWS\system32\rpcss.dll => MD5 is legit

C:\WINDOWS\system32\services.exe => MD5 is legit

 

Extra List:

=======

aswTdi(10) Gpc(3) IPSec(5) NetBT(6) PSched(7) RFCOMM(8) Tcpip(4)

0x0A00000005000000010000000200000003000000040000000A00000009000000060000000700000008000000

IpSec Tag value is correct.

 

**** End of log ****



#6 JanetCH

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Posted 28 April 2013 - 02:02 PM

Mini toolbox

 

MiniToolBox by Farbar  Version:21-04-2013

Ran by Owner (administrator) on 28-04-2013 at 19:14:51

Running from "C:\Documents and Settings\Owner\My Documents\Downloads"

Microsoft Windows XP Service Pack 3 (X86)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

127.o.0.1 jackpotjoy.com

 

 

127.0.0.1       localhost

127.0.0.1 www.jackpotjoy.com

 

========================= IP Configuration: ================================

 

Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)

 

 

# ----------------------------------

# Interface IP Configuration        

# ----------------------------------

pushd interface ip

 

 

# Interface IP Configuration for "Local Area Connection"

 

set address name="Local Area Connection" source=dhcp

set dns name="Local Area Connection" source=dhcp register=PRIMARY

set wins name="Local Area Connection" source=dhcp

 

 

popd

# End of interface IP configuration

 

 

 

 

Windows IP Configuration

 

 

        Host Name . . . . . . . . . . . . : owner-k7nw7qki2

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

 

Ethernet adapter Local Area Connection:

 

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-15-58-4D-45-8F

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.3

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 194.168.4.100

                                            194.168.8.100

        Lease Obtained. . . . . . . . . . : 28 April 2013 19:13:21

        Lease Expires . . . . . . . . . . : 28 April 2013 20:13:21

Server:  cache1.service.virginmedia.net

Address:  194.168.4.100

 

Name:    google.com

Addresses:  173.194.34.128, 173.194.34.131, 173.194.34.132, 173.194.34.129

              173.194.34.136, 173.194.34.137, 173.194.34.135, 173.194.34.142, 173.194.34.133

              173.194.34.134, 173.194.34.130

 

 

 

Pinging google.com [173.194.34.137] with 32 bytes of data:

 

 

Reply from 173.194.34.137: bytes=32 time=16ms TTL=53

Reply from 173.194.34.137: bytes=32 time=15ms TTL=53

 

 

Ping statistics for 173.194.34.137:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 15ms, Maximum = 16ms, Average = 15ms

Server:  cache1.service.virginmedia.net

Address:  194.168.4.100

 

Name:    yahoo.com

Addresses:  206.190.36.45, 98.139.183.24, 98.138.253.109

 

 

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

 

 

Reply from 98.139.183.24: bytes=32 time=560ms TTL=51

Reply from 98.139.183.24: bytes=32 time=549ms TTL=51

 

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 549ms, Maximum = 560ms, Average = 554ms

 

 

Pinging 127.0.0.1 with 32 bytes of data:

 

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

0x1 ........................... MS TCP Loopback interface

0x2 ...00 15 58 4d 45 8f ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport

===========================================================================

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.3       20

        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1           1

      192.168.0.0    255.255.255.0      192.168.0.3     192.168.0.3       20

      192.168.0.3  255.255.255.255        127.0.0.1       127.0.0.1           20

    192.168.0.255  255.255.255.255      192.168.0.3     192.168.0.3       20

        224.0.0.0        240.0.0.0      192.168.0.3     192.168.0.3       20

  255.255.255.255  255.255.255.255      192.168.0.3     192.168.0.3       1

Default Gateway:       192.168.0.1

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)

Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog5 04 C:\WINDOWS\system32\wshbth.dll [108032] (Microsoft Corporation)

Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (04/24/2013 11:40:03 PM) (Source: Application Error) (User: )

Description: Faulting application winword.exe, version 9.0.0.3822, faulting module winword.exe, version 9.0.0.3822, fault address 0x00272048.

Processing media-specific event for [winword.exe!ws!]

 

Error: (04/12/2013 01:00:03 AM) (Source: Application Error) (User: )

Description: Faulting application winword.exe, version 9.0.0.3822, faulting module winword.exe, version 9.0.0.3822, fault address 0x001068ff.

Processing media-specific event for [winword.exe!ws!]

 

Error: (04/09/2013 09:14:41 PM) (Source: Application Hang) (User: )

Description: Hanging application WINWORD.EXE, version 9.0.0.3822, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (04/04/2013 07:54:48 PM) (Source: Application Hang) (User: )

Description: Hanging application WINWORD.EXE, version 9.0.0.3822, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (03/27/2013 00:16:52 AM) (Source: Application Error) (User: )

Description: Faulting application wordconv.exe, version 12.0.6014.5000, faulting module unknown, version 0.0.0.0, fault address 0x3134d488.

Processing media-specific event for [wordconv.exe!ws!]

 

Error: (03/19/2013 11:39:31 AM) (Source: Application Hang) (User: )

Description: Hanging application WINWORD.EXE, version 9.0.0.3822, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (02/27/2013 01:01:14 AM) (Source: Application Hang) (User: )

Description: Hanging application WINWORD.EXE, version 9.0.0.3822, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (02/16/2013 08:34:19 PM) (Source: Application Hang) (User: )

Description: Hanging application digitaleditions.exe, version 9.0.1131.27, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (02/15/2013 11:10:01 AM) (Source: Application Hang) (User: )

Description: Hanging application firefox.exe, version 18.0.2.4780, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (02/15/2013 11:08:55 AM) (Source: crypt32) (User: )

Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

 

 

System errors:

=============

Error: (04/28/2013 02:13:55 PM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

Lbd

 

Error: (04/28/2013 02:13:55 PM) (Source: Service Control Manager) (User: )

Description: The Google Update Service (gupdate) service failed to start due to the following error:

%%1053

 

Error: (04/28/2013 02:13:55 PM) (Source: Service Control Manager) (User: )

Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

 

Error: (04/28/2013 08:37:33 AM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

Lbd

 

Error: (04/28/2013 08:37:33 AM) (Source: Service Control Manager) (User: )

Description: The Google Update Service (gupdate) service failed to start due to the following error:

%%1053

 

Error: (04/28/2013 08:37:33 AM) (Source: Service Control Manager) (User: )

Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

 

Error: (04/27/2013 11:44:15 AM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

Lbd

 

Error: (04/27/2013 11:44:15 AM) (Source: Service Control Manager) (User: )

Description: The Google Update Service (gupdate) service failed to start due to the following error:

%%1053

 

Error: (04/27/2013 11:44:15 AM) (Source: Service Control Manager) (User: )

Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

 

Error: (04/26/2013 00:58:47 PM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

Lbd

 

 

Microsoft Office Sessions:

=========================

Error: (04/24/2013 11:40:03 PM) (Source: Application Error)(User: )

Description: winword.exe9.0.0.3822winword.exe9.0.0.382200272048

 

Error: (04/12/2013 01:00:03 AM) (Source: Application Error)(User: )

Description: winword.exe9.0.0.3822winword.exe9.0.0.3822001068ff

 

Error: (04/09/2013 09:14:41 PM) (Source: Application Hang)(User: )

Description: WINWORD.EXE9.0.0.3822hungapp0.0.0.000000000

 

Error: (04/04/2013 07:54:48 PM) (Source: Application Hang)(User: )

Description: WINWORD.EXE9.0.0.3822hungapp0.0.0.000000000

 

Error: (03/27/2013 00:16:52 AM) (Source: Application Error)(User: )

Description: wordconv.exe12.0.6014.5000unknown0.0.0.03134d488

 

Error: (03/19/2013 11:39:31 AM) (Source: Application Hang)(User: )

Description: WINWORD.EXE9.0.0.3822hungapp0.0.0.000000000

 

Error: (02/27/2013 01:01:14 AM) (Source: Application Hang)(User: )

Description: WINWORD.EXE9.0.0.3822hungapp0.0.0.000000000

 

Error: (02/16/2013 08:34:19 PM) (Source: Application Hang)(User: )

Description: digitaleditions.exe9.0.1131.27hungapp0.0.0.000000000

 

Error: (02/15/2013 11:10:01 AM) (Source: Application Hang)(User: )

Description: firefox.exe18.0.2.4780hungapp0.0.0.000000000

 

Error: (02/15/2013 11:08:55 AM) (Source: crypt32)(User: )

Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

 

 

=========================== Installed Programs ============================

 

Adobe Acrobat 4.0 (Version: 4.0)

Adobe AIR (Version: 3.7.0.1530)

Adobe Digital Editions

Adobe Download Manager (Version: 1.6.2.63)

Adobe Flash Player 10 ActiveX (Version: 10.0.12.36)

Adobe Flash Player 11 Plugin (Version: 11.7.700.169)

Adobe Reader X (10.1.6) (Version: 10.1.6)

Amazon Kindle

Apple Application Support (Version: 2.3)

Apple Software Update (Version: 2.1.3.127)

avast! Free Antivirus (Version: 8.0.1483.0)

CCleaner (Version: 4.01)

Clifford Phonics

Compatibility Pack for the 2007 Office system (Version: 12.0.6021.5000)

DivX Content Uploader (Version: 1.2.1)

DivX Web Player (Version: 1.3.1)

ESET Online Scanner v3

Family Tree Maker 2005

Glary Utilities 2.54.0.1759 (Version: 2.54.0.1759)

Google Earth (Version: 4.3.7204.836)

Google Toolbar for Internet Explorer (Version: 1.0.0)

Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)

Google Update Helper (Version: 1.3.21.135)

Intel® Extreme Graphics 2 Driver (Version: 6.14.10.4384)

J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)

Java Auto Updater (Version: 2.0.7.1)

Java™ 6 Update 33 (Version: 6.0.330)

Jolly Phonics CD-ROM (Version: 1.00.0000)

LaserJet 1020 series

Little Mermaid II Return to the Sea Activity Centre

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)

Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)

Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2000 Disc 2 (Version: 9.00.2720)

Microsoft Office 2000 SR-1 Professional (Version: 9.00.3821)

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Mozilla Firefox 20.0.1 (x86 en-GB) (Version: 20.0.1)

Mozilla Maintenance Service (Version: 20.0.1)

Nero PhotoShow Express (Version: 3.0)

Nero Suite

OrderReminder HP LaserJet 1020 (Version: 2.0)

PHOTOfunSTUDIO (Version: 3.00.000)

Play and Explore Starting School

PowerDVD

QuickTime (Version: 7.73.80.64)

Reader Rabbit's Nursery

Realtek AC'97 Audio (Version: 5.19)

REALTEK Gigabit and Fast Ethernet NIC Driver (Version: 1.80)

SCRABBLE® 2005 EDITION (Version: 1.0)

Spot and His Friends (remove only)

Spot's Busy Day

Uninstall Entriq MediaSphere (Version: 3.8.2.9)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)

Update for Windows Internet Explorer 8 (KB973874) (Version: 1)

Update for Windows Internet Explorer 8 (KB976662) (Version: 1)

Update for Windows Internet Explorer 8 (KB976749) (Version: 1)

Update for Windows Internet Explorer 8 (KB980182) (Version: 1)

Update for Windows XP (KB2467659) (Version: 1)

Update for Windows XP (KB2541763) (Version: 1)

Update for Windows XP (KB2607712) (Version: 1)

Update for Windows XP (KB2616676) (Version: 1)

Update for Windows XP (KB2641690) (Version: 1)

Update for Windows XP (KB2661254-v2) (Version: 2)

Update for Windows XP (KB2718704) (Version: 1)

Update for Windows XP (KB2736233) (Version: 1)

Update for Windows XP (KB2749655) (Version: 1)

Update for Windows XP (KB971029) (Version: 1)

Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)

VLC media player 2.0.6 (Version: 2.0.6)

WebFldrs XP (Version: 9.50.6513)

Windows Internet Explorer 8 (Version: 20090308.140743)

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3 (Version: 20080414.031525)

WordWeb (Version: 5)

 

========================= Devices: ================================

 

Name:

Description:

Class Guid:

Manufacturer:

Service:

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 67%

Total physical RAM: 502.48 MB

Available physical RAM: 161.15 MB

Total Pagefile: 1227.84 MB

Available Pagefile: 713.9 MB

Total Virtual: 2047.88 MB

Available Virtual: 1970.85 MB

 

========================= Partitions: =====================================

 

2 Drive c: () (Fixed) (Total:76.32 GB) (Free:55.32 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\OWNER-K7NW7QKI2

 

Administrator            Guest                    HelpAssistant           

Owner                    SUPPORT_388945a0        

 

 

**** End of log ****



#7 JanetCH

JanetCH
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  • 15 posts
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  • Local time:06:04 PM

Posted 28 April 2013 - 02:05 PM

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

 

Database version: v2013.04.28.04

 

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Owner :: OWNER-K7NW7QKI2 [administrator]

 

28/04/2013 19:52:05

mbar-log-2013-04-28 (19-52-05).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 25410

Time elapsed: 27 minute(s),

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 

 

 

* * *

 

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

 

© Malwarebytes Corporation 2011-2012

 

OS version: 5.1.2600 Windows XP Service Pack 3 x86

 

Account is Administrative

 

Internet Explorer version: 8.0.6001.18702

 

Java version: 1.6.0_33

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.659000 GHz

Memory total: 526893056, free: 132767744

 

------------ Kernel report ------------

     04/28/2013 19:23:58

------------ Loaded modules -----------

\WINDOWS\system32\ntkrnlpa.exe

\WINDOWS\system32\hal.dll

\WINDOWS\system32\KDCOM.DLL

\WINDOWS\system32\BOOTVID.dll

ACPI.sys

\WINDOWS\System32\DRIVERS\WMILIB.SYS

pci.sys

isapnp.sys

pciide.sys

\WINDOWS\System32\DRIVERS\PCIIDEX.SYS

MountMgr.sys

ftdisk.sys

PartMgr.sys

VolSnap.sys

atapi.sys

disk.sys

\WINDOWS\System32\DRIVERS\CLASSPNP.SYS

fltmgr.sys

sr.sys

KSecDD.sys

WudfPf.sys

Ntfs.sys

NDIS.sys

Mup.sys

aswRvrt.sys

\SystemRoot\System32\DRIVERS\intelppm.sys

\SystemRoot\System32\DRIVERS\ialmnt5.sys

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS

\SystemRoot\System32\DRIVERS\usbuhci.sys

\SystemRoot\System32\DRIVERS\USBPORT.SYS

\SystemRoot\System32\DRIVERS\usbehci.sys

\SystemRoot\System32\DRIVERS\Rtnicxp.sys

\SystemRoot\System32\DRIVERS\fdc.sys

\SystemRoot\System32\DRIVERS\serial.sys

\SystemRoot\System32\DRIVERS\serenum.sys

\SystemRoot\System32\DRIVERS\parport.sys

\SystemRoot\System32\DRIVERS\i8042prt.sys

\SystemRoot\System32\DRIVERS\kbdclass.sys

\SystemRoot\System32\DRIVERS\imapi.sys

\SystemRoot\system32\drivers\Afc.sys

\SystemRoot\System32\DRIVERS\cdrom.sys

\SystemRoot\System32\DRIVERS\redbook.sys

\SystemRoot\System32\DRIVERS\ks.sys

\SystemRoot\System32\DRIVERS\InCDPass.sys

\SystemRoot\System32\Drivers\incdrm.SYS

\SystemRoot\system32\drivers\ALCXWDM.SYS

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\System32\DRIVERS\audstub.sys

\SystemRoot\System32\DRIVERS\rasl2tp.sys

\SystemRoot\System32\DRIVERS\ndistapi.sys

\SystemRoot\System32\DRIVERS\ndiswan.sys

\SystemRoot\System32\DRIVERS\raspppoe.sys

\SystemRoot\System32\DRIVERS\raspptp.sys

\SystemRoot\System32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\psched.sys

\SystemRoot\System32\DRIVERS\msgpc.sys

\SystemRoot\System32\DRIVERS\ptilink.sys

\SystemRoot\System32\DRIVERS\raspti.sys

\SystemRoot\System32\DRIVERS\termdd.sys

\SystemRoot\System32\DRIVERS\mouclass.sys

\SystemRoot\System32\DRIVERS\swenum.sys

\SystemRoot\System32\DRIVERS\update.sys

\SystemRoot\System32\DRIVERS\mssmbios.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\System32\DRIVERS\usbhub.sys

\SystemRoot\System32\DRIVERS\USBD.SYS

\SystemRoot\System32\DRIVERS\flpydisk.sys

\SystemRoot\System32\Drivers\Fs_Rec.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\Drivers\mnmdd.SYS

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\System32\Drivers\InCDrec.SYS

\SystemRoot\System32\Drivers\InCDfs.SYS

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\System32\DRIVERS\rasacd.sys

\SystemRoot\System32\DRIVERS\ipsec.sys

\SystemRoot\System32\DRIVERS\tcpip.sys

\SystemRoot\System32\Drivers\aswTdi.SYS

\SystemRoot\System32\DRIVERS\ipnat.sys

\SystemRoot\System32\DRIVERS\wanarp.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\System32\Drivers\aswRdr.SYS

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\System32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\mouhid.sys

\SystemRoot\System32\DRIVERS\netbios.sys

\SystemRoot\System32\DRIVERS\rdbss.sys

\SystemRoot\System32\DRIVERS\mrxsmb.sys

\SystemRoot\System32\Drivers\Fips.SYS

\SystemRoot\System32\Drivers\aswSP.SYS

\SystemRoot\System32\Drivers\aswSnx.SYS

\SystemRoot\System32\Drivers\Cdfs.SYS

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\System32\Drivers\dump_WMILIB.SYS

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\watchdog.sys

\SystemRoot\System32\drivers\dxg.sys

\SystemRoot\System32\drivers\dxgthk.sys

\SystemRoot\System32\ialmdnt5.dll

\SystemRoot\System32\ialmrnt5.dll

\SystemRoot\System32\ialmdev5.DLL

\SystemRoot\System32\ialmdd5.DLL

\SystemRoot\System32\ATMFD.DLL

\??\C:\WINDOWS\system32\drivers\aswMonFlt.sys

\SystemRoot\System32\Drivers\aswFsBlk.SYS

\SystemRoot\System32\DRIVERS\ndisuio.sys

\SystemRoot\System32\Drivers\Fastfat.SYS

\SystemRoot\system32\drivers\wdmaud.sys

\SystemRoot\system32\drivers\sysaudio.sys

\SystemRoot\System32\DRIVERS\mrxdav.sys

\SystemRoot\System32\Drivers\ParVdm.SYS

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\System32\Drivers\HTTP.sys

\SystemRoot\system32\drivers\kmixer.sys

\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys

\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys

\WINDOWS\system32\ntdll.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff82b6bab8

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-3\

Lower Device Object: 0xffffffff82b81030

Lower Device Driver Name: \Driver\atapi\

Driver name found: atapi

Initialization returned 0x0

Load Function returned 0x0

Downloaded database version: v2013.04.28.04

Downloaded database version: v2013.04.25.01

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 1

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff82b6bab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff82b31020, DeviceName: Unknown, DriverName: \Driver\PartMgr\

DevicePointer: 0xffffffff82b6bab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xffffffff82bd0f18, DeviceName: \Device\0000005d\, DriverName: \Driver\ACPI\

DevicePointer: 0xffffffff82b81030, DeviceName: \Device\Ide\IdeDeviceP0T0L0-3\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xffffffffe38a44e8, 0xffffffff82b6bab8, 0xffffffff82027ab8

Lower DeviceData: 0xffffffffe33d7420, 0xffffffff82b81030, 0xffffffff8263d5a8

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\WINDOWS\system32\drivers...

<<<2>>>

Device number: 0, partition: 1

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: A07EA07E

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 63  Numsec = 160055532

    Partition file system is NTFS

    Partition is bootable

 

    Partition 1 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 81964302336 bytes

Sector size: 512 bytes

 

Scanning physical sectors of unpartitioned space on drive 0 (1-62-160066528-160086528)...

Done!

Performing system, memory and registry scan...

Read File: File "c:\Documents and Settings\All Users\Application Data\Lavasoft\License\adaware2007.dat" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Lavasoft\MiniMessage\1" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Lavasoft\MiniMessage\2" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\ArcSoft\Global Deploy\Pilot1.abf" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\ArcSoft\Global Deploy\PRoot.abf" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\Cfg\emssrv.cfg" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\Cfg\erd.cfg" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\Cfg\user.cfg" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\CfgAll\krnlall.cfg" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\CfgAll\srmall.cfg" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\scanlogs\I_00000335.log" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\avg9\scanlogs\srm.idx" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Common Files\54456AC9-7CF6-1D28-FBBC-420E9E6C50D3.dat" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Entriq\MS\History.xml" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Entriq\MS\History.xml.001" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Entriq\MS\Progress.xml" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Entriq\MS\Progress.xml.001" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Microsoft\HTML Help\hhcolreg.dat" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\MSN6\au.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\NOS\GP_GUI_Adobe\blank.gif" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\NOS\GP_GUI_Adobe\SmoothMovement.js" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\SBT\SBCM\SBCMLIB.MDB" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Overview.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Application Data\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Application Data\Microsoft\Internet Explorer\brndlog.bak" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Application Data\Microsoft\Internet Explorer\brndlog.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Adobe\AIR\eulaAccepted" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Ahead\PhotoShow\PS2_shows.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Ahead\PSD Image Database\stamp.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\AVG10\cfgall\usergui.cfg" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1\Local Store\electra.pid" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\dvdcss\CACHEDIR.TAG" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Help\WinHlp32.BMK" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\data.ser" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\filters.props" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\installation.props" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\library.dat" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\questions.props" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\responses.cache" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\tables.props" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\LimeWire\update.xml" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\brndlog.bak" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\Media Player\0093F0FC.wpl" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\MSE\mse.sln" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\Office\Excel12.pip" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\Office\VB.pip" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\Office\Word12.pip" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Microsoft\Protect\CREDHIST" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\Real\RealMediaSDK\c0a80200.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\vlc\CACHEDIR.TAG" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Application Data\vlc\ml.xspf" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Application Data\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Internet Explorer\brndlog.bak" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Internet Explorer\brndlog.txt" is compressed (flags = 1)

Read File: File "c:\Program Files\Common Files\System\winsys.drv" is compressed (flags = 1)

Read File: File "c:\Program Files\Outlook Express\msoe.txt" is compressed (flags = 1)

Read File: File "c:\Program Files\Windows Media Player\npdrmv2.zip" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Start Menu\Programs\Startup\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\pscript.sep" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\dsound.vxd" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\perffilt.h" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\perfwci.h" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\spupdwxp.log" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\View Channels.scf" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\mspc.dll" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\PICSDK.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\cmos.ram" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\prodspec.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\l_except.nls" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\pcl.sep" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\perfci.h" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Application Data\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\drivers\etc\networks" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\oobe\migip.dun" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\oobe\migrate.isp" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\oobe\msobe.isp" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\oobe\obeip.dun" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\oobe\oobeinfo.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\oobe\reg.isp" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\LocalService\ntuser.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\NetworkService\ntuser.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Local Settings\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Local Settings\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\Application Data\housecall.guid.cache" is compressed (flags = 1)

Read File: File "c:\WINDOWS\NeroDigital.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\ODBC.INI" is compressed (flags = 1)

Read File: File "c:\WINDOWS\explorer.scf" is compressed (flags = 1)

Read File: File "c:\WINDOWS\RESULT.QTW" is compressed (flags = 1)

Read File: File "c:\WINDOWS\vbaddin.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\compedia.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\ActiveSkin.INI" is compressed (flags = 1)

Read File: File "c:\WINDOWS\mdm.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\MPLAYER.INI" is compressed (flags = 1)

Read File: File "c:\WINDOWS\pex.INI" is compressed (flags = 1)

Read File: File "c:\WINDOWS\PONY.INI" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Tiny_Run.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\vb.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\ciadmin.htm" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\conf.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\connect.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\mshearts.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\msnauth.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\nocontnt.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\ratings.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\update.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\windows.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Help\winhlp32.cnt" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Installer\{00040409-78E1-11D2-B60F-006097C998E7}\msbp.ico" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Installer\{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}\cons5cWebUpdate2dWin2k.ico0.ico" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\caspol.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet.mof.uninstall" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\ilasm.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\jsc.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\regasm.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\webAdminNoNavBar.master" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\AddInProcess.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\AddInProcess32.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\AddInUtil.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\csc.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\DataSvcUtil.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\default.win32manifest" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Microsoft.NET\Framework\v3.5\EdmGen.exe.config" is compressed (flags = 1)

Read File: File "c:\WINDOWS\Web\bullet.gif" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Local Settings\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Local Settings\History\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Default User\Local Settings\History\History.IE5\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\LocalService\Local Settings\History\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\LocalService\Local Settings\History\History.IE5\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\NetworkService\Local Settings\History\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\Application Data\housecall.guid.cache" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\History\History.IE5\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Local Settings\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Local Settings\History\desktop.ini" is compressed (flags = 1)

Read File: File "c:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\desktop.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Portable Devices\wpdlog00.sqm" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Portable Devices\wpdlog01.sqm" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\Application Data\housecall.guid.cache" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\Application Data\Entriq\MS\CDC.xml" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\Application Data\Entriq\MS\Progress.xml" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\Local Settings\Application Data\Entriq\MS\Progress.xml.001" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\compatibility.ini" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\gtb-metrics-config.xml" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\hostperm.1" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\kf.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\search-metadata.json" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\urlclassifierkey3.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\extensions\ffxtlbr@babylon.com\chrome.manifest" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\extensions\toolbar@ask.com\chrome.manifest" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\GoogleToolbarData\features.properties" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\Old Firefox Data\GoogleToolbarData\kf.txt" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\WIP2011\My Documents.lnk" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\WIP2011\research\~$afeart.doc" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\WIP2011\research\~$ottage.doc" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\CLASSES\LAURIE\CONFlaurie\~$cturenotes2.doc" is compressed (flags = 1)

Read File: File "c:\Documents and Settings\Owner\desktop\INSTALLED\Internet.lnk" is compressed (flags = 1)

Done!

Scan finished

=======================================



#8 Broni

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Posted 28 April 2013 - 02:18 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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#9 JanetCH

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Posted 01 May 2013 - 04:18 AM

Thank you.

 

 

ADWARE CLEANER

 

# AdwCleaner v2.300 - Logfile created 05/01/2013 at 10:10:41

# Updated 28/04/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Owner - OWNER-K7NW7QKI2

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Owner\My Documents\Downloads\adwcleaner.exe

# Option [Delete]

 

 

***** [Services] *****

 

 

***** [Files / Folders] *****

 

File Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\jpsaypu5.default\BrowserMngr_extensions.sqlite

Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\jpsaypu5.default\extensions\toolbar@ask.com

Folder Deleted : C:\Documents and Settings\Owner\Local Settings\Application Data\AVG Security Toolbar

 

***** [Registry] *****

 

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2BDF3E992C0908741B7C11F4B4E0F775

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6B3BC4CF5ECE1F54BBA174C13A1AB907

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B5BAE2ED018083A4C8DA86D6E3F4B024

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BEABAA33A5E68374DBF197F2A00CD011

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CB61AF52AD64B6B45930BE969F316720

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E

 

***** [Internet Browsers] *****

 

-\\ Internet Explorer v8.0.6001.18702

 

[OK] Registry is clean.

 

-\\ Mozilla Firefox v20.0.1 (en-GB)

 

File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\hod8rszm.default-1347556450875\prefs.js

 

[OK] File is clean.

 

File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\jpsaypu5.default\prefs.js

 

Deleted : user_pref("avg.install.userHPSettings", "hxxp://search.babylon.com/?affID=110000&tt=3712_1&babsrc=HP[...]

Deleted : user_pref("avg.install.userSPSettings", "Search the web (Babylon)");

Deleted : user_pref("browser.search.defaultenginename", "Search the web (Babylon)");

Deleted : user_pref("browser.search.order.1", "Search the web (Babylon)");

Deleted : user_pref("browser.search.selectedEngine", "Search the web (Babylon)");

Deleted : user_pref("browser.startup.homepage", "hxxp://search.babylon.com/?affID=110000&tt=3712_1&babsrc=HP_s[...]

Deleted : user_pref("extensions.BabylonToolbar.admin", false);

Deleted : user_pref("extensions.BabylonToolbar.aflt", "babsst");

Deleted : user_pref("extensions.BabylonToolbar.appId", "{BDB69379-802F-4eaf-B541-F8DE92DD98DB}");

Deleted : user_pref("extensions.BabylonToolbar.autoRvrt", "false");

Deleted : user_pref("extensions.BabylonToolbar.babExt", "");

Deleted : user_pref("extensions.BabylonToolbar.babTrack", "affID=110000&tt=3712_1");

Deleted : user_pref("extensions.BabylonToolbar.bbDpng", "13");

Deleted : user_pref("extensions.BabylonToolbar.cntry", "GB");

Deleted : user_pref("extensions.BabylonToolbar.dfltLng", "en");

Deleted : user_pref("extensions.BabylonToolbar.envrmnt", "production");

Deleted : user_pref("extensions.BabylonToolbar.excTlbr", false);

Deleted : user_pref("extensions.BabylonToolbar.hdrMd5", "7F9FA581A23DB108533DA3A7183EC909");

Deleted : user_pref("extensions.BabylonToolbar.hmpg", false);

Deleted : user_pref("extensions.BabylonToolbar.id", "d467837b0000000000000015584d458f");

Deleted : user_pref("extensions.BabylonToolbar.instlDay", "15594");

Deleted : user_pref("extensions.BabylonToolbar.instlRef", "sst");

Deleted : user_pref("extensions.BabylonToolbar.isdcmntcmplt", true);

Deleted : user_pref("extensions.BabylonToolbar.lastVrsnTs", "1.6.9.1220:20:40");

Deleted : user_pref("extensions.BabylonToolbar.mntrvrsn", "1.3.1");

Deleted : user_pref("extensions.BabylonToolbar.newTab", false);

Deleted : user_pref("extensions.BabylonToolbar.prdct", "BabylonToolbar");

Deleted : user_pref("extensions.BabylonToolbar.prtnrId", "babylon");

Deleted : user_pref("extensions.BabylonToolbar.sg", "czb");

Deleted : user_pref("extensions.BabylonToolbar.smplGrp", "czb");

Deleted : user_pref("extensions.BabylonToolbar.srcExt", "ss");

Deleted : user_pref("extensions.BabylonToolbar.tlbrId", "tb9");

Deleted : user_pref("extensions.BabylonToolbar.tlbrSrchUrl", "hxxp://search.babylon.com/?babsrc=TB_def&mntrId=[...]

Deleted : user_pref("extensions.BabylonToolbar.vrsn", "1.6.9.12");

Deleted : user_pref("extensions.BabylonToolbar.vrsnTs", "1.6.9.1220:20:40");

Deleted : user_pref("extensions.BabylonToolbar.vrsni", "1.6.9.12");

Deleted : user_pref("extensions.BabylonToolbar_i.babExt", "");

Deleted : user_pref("extensions.BabylonToolbar_i.babTrack", "affID=110000&tt=3712_1");

Deleted : user_pref("extensions.BabylonToolbar_i.newTab", false);

Deleted : user_pref("extensions.BabylonToolbar_i.smplGrp", "none");

Deleted : user_pref("extensions.BabylonToolbar_i.srcExt", "ss");

Deleted : user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.6.9.1220:20:40");

Deleted : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "Search the web (Babylon)");

Deleted : user_pref("sweetim.toolbar.urls.homepage", "hxxp://search.babylon.com/?affID=110000&tt=3712_1&babsrc[...]

 

-\\ Google Chrome v [Unable to get version]

 

File : C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

 

[OK] File is clean.

 

*************************

 

AdwCleaner[R1].txt - [8456 octets] - [01/05/2013 10:09:38]

AdwCleaner[S1].txt - [355 octets] - [01/05/2013 10:09:09]

AdwCleaner[S2].txt - [8535 octets] - [01/05/2013 10:10:41]

 

########## EOF - C:\AdwCle



#10 JanetCH

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Posted 01 May 2013 - 04:41 AM

JUNKWARE REMOVAL TOOL

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.3 (04.29.2013:2)

OS: Microsoft Windows XP x86

Ran by Owner on 01/05/2013 at 10:21:18.09

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-1993962763-2139871995-725345543-1003\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\Program Files\pcsafedoctor"

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 01/05/2013 at 10:27:56.64

End of JRT log

~~~~~~~~~~~~~~~~~~



#11 Broni

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Posted 01 May 2013 - 06:22 PM

Eset?


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#12 JanetCH

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Posted 04 May 2013 - 05:17 AM

Sorry, I thought I'd posted the ESET, but it hasn't appeared. It scanned archives and no threats found .



#13 Broni

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Posted 04 May 2013 - 02:00 PM

Any current issues?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#14 JanetCH

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Posted 06 May 2013 - 03:55 PM

Any current issues? I still can't run Malwarebytes, still getting this message 'Application has failed to start because MSVBVM60.DLL was not found. Reinstalling the application may fix this problem.'

 

I'll do those updates you suggested. Thank you.



#15 Broni

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Posted 06 May 2013 - 04:14 PM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:

    :filefind
    MSVBVM60.DLL
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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