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Virus? All MS Office programs open at once??


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4 replies to this topic

#1 mfvs1978

mfvs1978

  • Members
  • 38 posts
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  • Local time:07:18 AM

Posted 25 April 2013 - 06:24 AM

Hello,

I think I am infected with some sort of virus.

Everything on the computer seemed to be working fine. But then after I tried to open Word last night all of the MS Office programs attempted to open on my desktop....even the Games program?

Then I shutdown manually in an attempt to restart.  I could not get the computer to turn on, despite being plugged into a wall outlet.. It woudl power up, but them immediately shut down. After serveral attempts, it's up and running in Safe Mode.

The MS Office progaram have to attempted to open again.But, in safe mode. I now keep getting message alerts from McAfee that I don't have my real time scanning on.  I turn it on, and it automatically turns off.

 

Below is my DDS Logs

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.21.2
Run by hp at 7:15:36 on 2013-04-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1787.605 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Outdated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Outdated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Common Files\McAfee\AMCore\McShield.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/?ncid=customie9
uWindow Title = Windows Internet Explorer provided by AOL
uDefault_Page_URL = hxxp://www.aol.com/?ncid=customie9
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
mWinlogon: Userinit = userinit.exe
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: LocationFinder Class: {BC0E8AD7-13AA-4694-8EDD-0246BC47A35F} - C:\Program Files (x86)\Skyhook Wireless\Loki Plugin\loki.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Starfield Updater] "C:\Users\hp\AppData\Local\Workspace\workspaceupdate.exe"
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe -update plugin
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: NameServer = 167.206.245.130 167.206.245.129
TCP: Interfaces\{6BEFA932-F6EF-4497-B4C0-E4AAD1BCA050} : DHCPNameServer = 40.7.1.100
TCP: Interfaces\{C562E8D6-8CEA-48CE-B3D7-A791DA133EDF} : DHCPNameServer = 167.206.245.130 167.206.245.129
TCP: Interfaces\{C562E8D6-8CEA-48CE-B3D7-A791DA133EDF}\E456473747162737 : DHCPNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs=   
SSODL: WebCheck - <orphaned>
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [Skyhook Wireless XPS Service] C:\Program Files\Skyhook Wireless\XPS\xpscontrolpanel.exe --no-info
x64-Run: [DownloadManagerService] "C:\Program Files\Verizon Wireless\dist\servicerunner.exe" /action:startService
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\hp\AppData\Roaming\Mozilla\Firefox\Profiles\ic0jeff2.default-1355227398929\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.msn.com
FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Skyhook Wireless\Loki Plugin\nploki.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.11.1\nphdplg.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\plugins\npoff.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\Plugins\npoff.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\plugins\npoff64.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\Plugins\npoff64.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\Plugins\npwbe.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\plugins\npwbe.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\Plugins\npwbe64.dll
FF - plugin: C:\Users\hp\AppData\Roaming\Mozilla\plugins\npwbe64.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll
FF - ExtSQL: 2013-03-20 09:06; toolbar@ask.com; C:\Users\hp\AppData\Roaming\Mozilla\Firefox\Profiles\ic0jeff2.default-1355227398929\extensions\toolbar@ask.com
FF - ExtSQL: !HIDDEN! 2011-09-13 18:24; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2012-12-26 771096]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2012-12-26 339776]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-4-4 221296]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-4-4 221296]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2013-4-4 218320]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2013-4-4 182312]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2012-12-26 69672]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2012-12-26 515528]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-9-17 295424]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-9-17 38456]
S1 MOBKFilter;MOBKFilter;C:\Windows\System32\drivers\MOBK.sys [2012-6-7 66040]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-3-10 202752]
S2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-2-26 127984]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
S2 File Backup;File Backup Service;C:\Program Files (x86)\Workspace\offSyncService.exe [2012-2-21 1183456]
S2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-4-4 221296]
S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-1-27 102968]
S2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-4-25 31000]
S2 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-2-6 13672]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-8 201304]
S2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-4-4 221296]
S2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-4-4 221296]
S2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2013-4-4 1007288]
S2 MOBKbackup;McAfee Online Backup;C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe [2010-4-13 231224]
S2 QDLService2kHP;Qualcomm Gobi 2000 Download Service (HP);C:\Program Files (x86)\QUALCOMM\QDLService2k\QDLService2kHP.exe [2010-10-21 332096]
S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S2 xpssvc;Skyhook Wireless XPS Service;C:\Program Files\Skyhook Wireless\XPS\xpssvc.exe [2010-6-28 919880]
S3 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2013-3-29 401920]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2010-9-17 335400]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-9-17 39464]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-5-15 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2013-4-4 197264]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2012-12-26 309400]
S3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2012-11-2 328976]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2012-11-2 97208]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 qcfilterhp2k;HP un2420 Mobile Broadband Module USB Device Filter;C:\Windows\System32\drivers\qcfilterhp2k.sys [2010-10-21 6400]
S3 qcombushp;Gobi 2000 USB Composite Device Driver(03F0-251D);C:\Windows\System32\drivers\qcombushp.sys [2010-10-21 137800]
S3 qcusbnethp2k;Gobi 2000 USB-NDIS miniport(03F0-251D);C:\Windows\System32\drivers\qcusbnethp2k.sys [2010-10-21 443392]
S3 qcusbserhp2k;Gobi 2000 USB Device for Legacy Serial Communication(03F0-251D);C:\Windows\System32\drivers\qcusbserhp2k.sys [2010-10-21 230784]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-9-17 239136]
S3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
S3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
S3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-6 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-29 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S3 XPSVCOM;XPSVCOM;C:\Windows\System32\drivers\XPSVCOM.sys [2010-6-1 16896]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-04-25 02:34:57    256904    ----a-w-    C:\Windows\SysWow64\drivers\tmcomm.sys
2013-04-18 16:35:39    95648    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-04-14 16:36:07    --------    d-----w-    C:\ProgramData\{9BF4D58B-C6D6-467B-BC5A-FD0C1278F4AF}
2013-04-13 15:30:07    26520    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugin-hang-ui.exe
2013-04-11 03:20:21    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-04-11 03:19:59    2240512    ----a-w-    C:\Windows\System32\wininet.dll
2013-04-11 00:37:39    3153408    ----a-w-    C:\Windows\System32\win32k.sys
2013-04-11 00:37:14    3717632    ----a-w-    C:\Windows\System32\mstscax.dll
2013-04-11 00:37:13    3217408    ----a-w-    C:\Windows\SysWow64\mstscax.dll
2013-04-11 00:37:09    131584    ----a-w-    C:\Windows\SysWow64\aaclient.dll
2013-04-11 00:37:08    158720    ----a-w-    C:\Windows\System32\aaclient.dll
2013-04-11 00:37:06    44032    ----a-w-    C:\Windows\System32\tsgqec.dll
2013-04-11 00:37:06    36864    ----a-w-    C:\Windows\SysWow64\tsgqec.dll
2013-04-11 00:36:04    223752    ----a-w-    C:\Windows\System32\drivers\fvevol.sys
2013-04-11 00:35:31    5550424    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-04-11 00:35:28    3913560    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-04-11 00:35:27    3968856    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-04-11 00:35:24    112640    ----a-w-    C:\Windows\System32\smss.exe
2013-04-11 00:35:23    43520    ----a-w-    C:\Windows\System32\csrsrv.dll
2013-04-11 00:35:21    6656    ----a-w-    C:\Windows\SysWow64\apisetschema.dll
2013-04-09 23:03:59    33240    ----a-w-    C:\Windows\System32\drivers\GEARAspiWDM.sys
2013-04-09 23:02:57    --------    d-----w-    C:\Program Files\iPod
2013-04-09 23:02:54    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-04-09 23:02:54    --------    d-----w-    C:\Program Files\iTunes
2013-04-09 23:02:54    --------    d-----w-    C:\Program Files (x86)\iTunes
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin7.dll
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin6.dll
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-04-09 22:54:23    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
2013-04-04 19:59:13    197264    ----a-w-    C:\Windows\System32\drivers\HipShieldK.sys
2013-04-04 19:56:45    182312    ----a-w-    C:\Windows\System32\mfevtps.exe
2013-04-02 13:44:19    142    ----a-w-    C:\Windows\wpd99.drv
2013-04-02 13:44:19    --------    d-----w-    C:\ProgramData\pdf995
2013-04-02 13:44:18    40448    ----a-w-    C:\Windows\System32\pdf995mon64.dll
2013-04-02 13:44:18    2266624    ----a-w-    C:\Windows\System32\pdfmona64.dll
2013-04-02 13:44:18    11264    ----a-w-    C:\Windows\System32\pdf995mon64ui.dll
2013-04-02 13:44:17    40448    ----a-w-    C:\Windows\SysWow64\pdf995mon64.dll
2013-04-02 13:43:40    202752    ----a-w-    C:\Windows\SysWow64\wbem\framedyn.dll
2013-03-30 02:17:54    --------    d-----w-    C:\Users\hp\AppData\Roaming\Intuit
2013-03-30 02:13:37    --------    d-----w-    C:\Users\hp\AppData\Local\IsolatedStorage
2013-03-30 02:13:33    --------    d-----w-    C:\Program Files (x86)\Common Files\Intuit
2013-03-30 02:13:10    --------    d-----w-    C:\Program Files (x86)\TurboTax
2013-03-30 02:10:58    --------    d-----w-    C:\ProgramData\Intuit
2013-03-29 23:54:13    --------    d-----w-    C:\Users\hp\AppData\Roaming\TaxCut
2013-03-29 23:51:52    --------    d-----w-    C:\Program Files (x86)\PDF995
2013-03-29 23:51:52    --------    d-----w-    C:\Program Files (x86)\HRBlock2012
2013-03-29 23:49:27    --------    d-----w-    C:\ProgramData\TaxCut
2013-03-29 23:38:13    --------    d-----w-    C:\Program Files (x86)\Amazon
2013-03-28 22:42:34    --------    d-----w-    C:\Windows\pss
2013-03-28 21:58:09    --------    d-----w-    C:\Users\hp\AppData\Local\{B40A3ED1-B3BE-4345-89F8-7112A7E5416C}
2013-03-28 01:06:58    --------    d-----w-    C:\Users\hp\AppData\Local\{A6457DE2-889B-4631-AE3C-7C5A5C4E666D}
2013-03-26 14:07:10    --------    d-----w-    C:\Users\hp\AppData\Local\{BC73ECEC-D49D-4436-B60B-76916E980A2E}
.
==================== Find3M  ====================
.
2013-03-24 14:19:42    9728    ---ha-w-    C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-20 12:31:44    861088    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-03-20 12:31:44    782240    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-03-14 22:18:33    73432    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-14 22:18:33    693976    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-21 10:30:16    1766912    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-02-21 10:29:39    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-02-21 10:29:37    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-02-21 10:29:37    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-02-21 10:14:09    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-02-21 10:14:05    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-02-21 10:14:05    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-02-19 11:42:14    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-02-19 11:10:53    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-02-19 10:51:18    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-02-12 05:45:24    135168    ----a-w-    C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22    350208    ----a-w-    C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22    308736    ----a-w-    C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22    111104    ----a-w-    C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31    474112    ----a-w-    C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26    2176512    ----a-w-    C:\Windows\apppatch\AcGenral.dll
2013-02-12 04:12:05    19968    ----a-w-    C:\Windows\System32\drivers\usb8023.sys
.
============= FINISH:  7:16:14.34 ===============
 

 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,924 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:18 AM

Posted 26 April 2013 - 08:34 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download RogueKiller© by Tigzy from one of the links below and save it to your desktop.
Link 1 Bleepingcomputer
Link 2 RogueKiller (par Tigzy)

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop, DO NOT ATTACH THE LOG.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

#3 mfvs1978

mfvs1978
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:18 AM

Posted 29 April 2013 - 07:51 PM

Hi,

Here is the RogueKiller report:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : hp [Admin rights]
Mode : Scan -- Date : 04/29/2013 20:46:55
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] workspaceupdate.exe -- C:\Users\hp\AppData\Local\Workspace\workspaceupdate.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Starfield Updater ("C:\Users\hp\AppData\Local\Workspace\WorkspaceUpdate.exe") [7] -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-140029969-1417130894-2011831629-1000[...]\Run : Starfield Updater ("C:\Users\hp\AppData\Local\Workspace\WorkspaceUpdate.exe") [7] -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK3261GSYN SATA Disk Device +++++
--- User ---
[MBR] 7f5259fdcc3f58c989a385896481523e
[BSP] fd98809fdfb34a615447b69604ce6136 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 286266 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 586682368 | Size: 18675 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 624928768 | Size: 103 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] 669c5d949471be68bc1459720359b874
[BSP] 790c379e996e9e82cdb05125f0d13439 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 409600 | Size: 69632 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 143015936 | Size: 45000 Mo
2 - [XXXXXX] FAT32-LBA (0x1c) [HIDDEN!] Offset (sectors): 235175936 | Size: 600 Mo
3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 236404736 | Size: 200 Mo

Finished : << RKreport[1]_S_04292013_02d2046.txt >>
RKreport[1]_S_04292013_02d2046.txt


 

HERE IS THE ADWCLEANER REPORT

 

# AdwCleaner v2.300 - Logfile created 04/29/2013 at 20:49:49
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : hp - HP-PC
# Boot Mode : Normal
# Running from : C:\Users\hp\Downloads\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.xpt
File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\SearchResults.xml
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
Folder Found : C:\Program Files (x86)\Ask.com
Folder Found : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Found : C:\Program Files (x86)\Windows iLivid Toolbar
Folder Found : C:\ProgramData\Ask
Folder Found : C:\ProgramData\boost_interprocess
Folder Found : C:\Users\hp\AppData\Local\APN
Folder Found : C:\Users\hp\AppData\Local\Ilivid Player
Folder Found : C:\Users\hp\AppData\Local\PackageAware
Folder Found : C:\Users\hp\AppData\LocalLow\AskToolbar
Folder Found : C:\Users\hp\AppData\Roaming\Mozilla\Firefox\Profiles\ic0jeff2.default-1355227398929\extensions\toolbar@ask.com
Folder Found : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Found : HKCU\Software\APN
Key Found : HKCU\Software\AppDataLow\Software\AskToolbar
Key Found : HKCU\Software\Ask.com
Key Found : HKCU\Software\ilivid
Key Found : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Found : HKCU\Software\SearchCore for Browsers
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\Software\APN
Key Found : HKLM\Software\AskToolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Found : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Found : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Found : HKLM\SOFTWARE\Classes\dnUpdate
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Found : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Found : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Found : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKU\S-1-5-21-140029969-1417130894-2011831629-1000\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Found : HKU\S-1-5-21-140029969-1417130894-2011831629-1000\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Found : HKLM\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist [1]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\hp\AppData\Roaming\Mozilla\Firefox\Profiles\ic0jeff2.default-1355227398929\prefs.js

Found : user_pref("browser.search.defaultengine", "Ask.com");
Found : user_pref("browser.search.defaultenginename", "Ask.com");
Found : user_pref("browser.search.order.1", "Ask.com");
Found : user_pref("extensions.asktb.ff-original-keyword-url", "");

*************************

AdwCleaner[R1].txt - [8093 octets] - [29/04/2013 20:49:49]

########## EOF - C:\AdwCleaner[R1].txt - [8153 octets] ##########
 



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,924 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:18 AM

Posted 30 April 2013 - 08:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#5 nasdaq

nasdaq

  • Malware Response Team
  • 38,924 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:18 AM

Posted 06 May 2013 - 08:15 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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