I tried the transactional logfile corruption fix, but it didn't work. I tried the Windows repair tool 2x before, and it didn't work either. I will try it in the meantime again. thanks for your help. I do appreciate it.
Then you, my friend, might have the dubious pleasure of exploring the insides of the registry
However, first please re-start your computer if you haven't already. I forgot to mention that you must after my last fix. If the problem still remains:
Click Start > search for regedit, and press enter.
I do not want you to make any changes at all, simple report to me what you find. Use the little arrows next to the keys ("folders") to navigate, and in the right hand pane see the values. Please work through and answer all of my questions.
Please navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\
and let me know whether the following subkey (folder) exists: RebootPending
Now navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\
and let me know whether the following subkey (folder) exists: RebootRequired
Now navigate to HKEY_LOCAL_MACHINE\COMPONENTS
and let me know whether the following value (right hand pane) exists: ExecutionState
Just the next three most common causes...