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windows media player


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21 replies to this topic

#1 katouriann

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Posted 24 April 2013 - 04:21 PM

I am having a problem with windows media player 11. I think I have the right one installed for windows 7, but not sure.  Anyway, when I click on any of my wave files in my music folder, I cannot close out, it hangs up, and stays there. I then have to run the task manager and even that won't close it out. I have no idea what is causing this. I ran my security scan, and nothing came up.  I ran maleware bytes and nothing came up... Hope someone can figure this out for me.

 


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#2 petewills

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Posted 25 April 2013 - 08:00 AM

Windows 7 has WMP 12, by default.

Have you downgraded to WMP 11 ?

As to your problem, barring infections, etc. do your WAV files play in any other player.

 

 



#3 katouriann

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Posted 25 April 2013 - 01:21 PM

I don't know why I thought it was windows 11, but it is 12.  My windows media media player is corrupted and I don't know how it got that way. I understand I can't uninstall it and reinstall it. I did what was suggested in my research which was turn off windows programs, and turned off media player, then went back and turned it on again, but it is still freezing up my entire computer if I click on windows media player.  I don't know what else to do...

 


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#4 katouriann

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Posted 25 April 2013 - 02:16 PM

I also did the system file checker, and nothing came up there..

 


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#5 hamluis

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Posted 25 April 2013 - 04:23 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

 List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis



#6 katouriann

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Posted 26 April 2013 - 07:31 PM

Here is the Speccy file. http://speccy.piriform.com/results/htyxvHw2Q3q6gu4siiCmx4J

 

It says to go and paste the content into my next post, but then it says don't copy and paste data from the report, so not sure what to do...


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#7 jhayz

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Posted 27 April 2013 - 02:35 AM

While waiting for further suggestions or steps, please try this http://support.microsoft.com/mats/windows_media_player_diagnostic


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#8 katouriann

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Posted 27 April 2013 - 01:05 PM

Thank you. I downloaded the "Mr. Fixit" and ran that.  Right now, it is not as bad, but yet when I play any windows media file, then the rest of my computer freezes.  My e-mail freezes, along with the internet. I have to re-start a couple of time before it all gets back to normal. This happens everytime I use windows media player. Could this be an update? I know windows updates can cause havoc at times. I wouldn't know how to look for an update to windows media player, I looked at programs and clicked show updates.  Nothing about windows window player was there. So I don't know where to look...  I am still waiting for the response to my posting the mini tool box file...


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#9 jhayz

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Posted 28 April 2013 - 08:51 AM

Do you have Real Player installed? If yes, please try uninstalling it completely and check the difference.


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#10 katouriann

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Posted 28 April 2013 - 01:52 PM

I completely uninstalled real player, but my computer still freezes when I use windows media player. It didn't help.. Thanks for the input anyway.

 

I am waiting for a response from Hamluis. I posted what he asked for, but no answer...


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#11 hamluis

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Posted 28 April 2013 - 02:14 PM

To clarify...I asked for two things.  I know that I have vision problems, but I only see one item.

 

As for the directions you were given...if you read them, you will see that they are simple and direct, with no confusion caused for the many other members who have read such and posted their responses.

 

The information requested is of a general nature...there is no need for anyone to await any inputs by me on such and other members are quite capable of trying to assist you and each other.

 

Louis



#12 katouriann

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Posted 28 April 2013 - 08:07 PM

I am sorry I didn't understand the directions. I am not real familiar with this forum since I am quite new. I suppose I am not as smart as most folks. Since you were the one who asked for the information, I assumed you were the one who was helping me. Sorry again for the mix up. I hope someone here can help me with this.  It says to post the content so I am posting it here. This is probably wrong too.. But this is how I understand the directions.

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Marjorie (administrator) on 28-04-2013 at 21:01:48
Running from "C:\Users\Marjorie\Desktop\desk top items"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/28/2013 02:47:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: wmpnetwk.exe, version: 12.0.7601.17514, time stamp: 0x4ce7ae7f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b8479b
Exception code: 0x0000046b
Fault offset: 0x0000000000009e5d
Faulting process id: 0xb90
Faulting application start time: 0xwmpnetwk.exe0
Faulting application path: wmpnetwk.exe1
Faulting module path: wmpnetwk.exe2
Report Id: wmpnetwk.exe3

 

Error: (04/28/2013 02:46:53 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16476 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 4c4

Start Time: 01ce44407ae989b2

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

 

Error: (04/28/2013 02:46:46 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 864

Start Time: 01ce443fe5b48902

Termination Time: 0

Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe

Report Id:

 

Error: (04/28/2013 02:46:33 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16476 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1714

Start Time: 01ce4440841a995a

Termination Time: 15

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id: e758023b-b033-11e2-83a9-e840f2e083dc

 

Error: (04/28/2013 02:39:29 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 12.0.6668.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 644

Start Time: 01ce443ee66be6c5

Termination Time: 0

Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

Report Id:

 

Error: (04/28/2013 02:24:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (04/28/2013 02:24:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (04/28/2013 02:24:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (04/28/2013 02:24:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (04/28/2013 02:17:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

System errors:
=============
Error: (04/28/2013 02:50:01 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ralink UPnP Media Server service to connect.

 

Error: (04/28/2013 02:49:12 PM) (Source: Application Popup) (User: )
Description: Driver USB returned invalid ID for a child device (0).

 

Error: (04/28/2013 02:48:58 PM) (Source: Application Popup) (User: )
Description: Driver PCI returned invalid ID for a child device (080028000020000000).

 

Error: (04/28/2013 02:48:23 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service failed to start due to the following error:
%%1069

 

Error: (04/28/2013 02:48:23 PM) (Source: Service Control Manager) (User: )
Description: The WMPNetworkSvc service was unable to log on as NT AUTHORITY\NetworkService with the currently configured password due to the following error:  %%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

 

Error: (04/28/2013 02:47:53 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

 

Error: (04/28/2013 02:35:44 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

 

Error: (04/28/2013 02:29:23 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ralink UPnP Media Server service to connect.

 

Error: (04/28/2013 02:28:40 PM) (Source: Application Popup) (User: )
Description: Driver USB returned invalid ID for a child device (0).

 

Error: (04/28/2013 02:28:29 PM) (Source: Application Popup) (User: )
Description: Driver PCI returned invalid ID for a child device (080028000020000000).

 

Microsoft Office Sessions:
=========================
Error: (01/13/2013 05:51:51 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5949 seconds with 120 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2012-12-07 21:02:00.205
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:02:00.190
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:02:00.176
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:02:00.162
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:02:00.148
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:02:00.134
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:02:00.120
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:01:43.007
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:01:42.987
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-07 21:01:42.967
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Logitech\SetPoint\lgscroll.dll because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================

4 Elements II (Version: 2.2.0.98)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
7-Zip 9.22beta
Adobe Acrobat XI Pro (Version: 11.0)
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Adobe Community Help (Version: 3.5.23)
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Adobe Photoshop Elements 10 (Version: 10.0)
Adobe Premiere Elements 10 (Version: 10.0)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Alien Skin Eye Candy 5 Nature
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Apple Software Update (Version: 2.1.3.127)
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ArcSoft Print Creations (Version: 2.8.255.384)
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DelinvFile - 4.04 (Version: 4.04)
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DVD Copy DVD Clone DVD Burn DVD Backup 1.03
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Free YouTube Download version 3.1.37.918 (Version: 3.1.37.918)
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Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
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Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
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Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
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Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
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Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
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Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
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Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mortimer Beckett and the Crimson Thief Premium Edition (Version: 2.2.0.98)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MWSnap 3 (Version: 3.0.0.74)
My Farm Life 2 (Version: 2.2.0.98)
netbrdg (Version: 7.01.0000.0001)
NVIDIA Control Panel 296.28 (Version: 296.28)
NVIDIA Graphics Driver 296.28 (Version: 296.28)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.109.718)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
OfotoXMI (Version: 8.03.0000.0001)
opensource (Version: 1.0.14960.3876)
PaintSupreme (Version: 1.1)
Penguins! (Version: 2.2.0.98)
Picasa 3 (Version: 3.9)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.98)
Power2Go (Version: 6.1.6207)
PRE10STI64Installer (Version: 1.0)
PSE10 STI Installer (Version: 10.0)
PSP Thumbnail Handler (Version: 2.10.49)
PSPPContent (Version: 1.00.0000)
PSPPRO_DCRAW (Version: 13.0.0)
QuickTime (Version: 7.73.80.64)
Ralink 802.11n Wireless LAN Card (Version: 3.2.12.0)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.0.5119)
Reg Organizer version 5.46 (Version: 5.46)
Remote Graphics Receiver (Version: 5.4.5)
Retouch Pilot Free 3.5.3 (Version: 3.5.3)
Revo Uninstaller 1.94 (Version: 1.94)
Roads of Rome 3 (Version: 2.2.0.98)
Setup (Version: 1.6.1.224)
SFR (Version: 8.01.0000.0001)
SHASTA (Version: 7.01.0000.0001)
skin0001 (Version: 8.02.0000.0001)
SKINXSDK (Version: 8.02.0000.0001)
Skype Click to Call (Version: 6.8.12323)
Skype™ 6.3 (Version: 6.3.105)
Smart Defrag 2 (Version: 2.7)
SmartSound Common Data (Version: 1.1.0)
SmartSound Premiere Elements 10 x64 Plugin (Version: 5.70.0001)
SmartSound Sonicfire Pro 5 (Version: 5.7.1)
SoftOrbits Photo Retoucher 1.3 (Version: 1.3)
SoundTap Streaming Audio Recorder
Speccy (Version: 1.21)
staticcr (Version: 8.02.0000.0001)
Stellarium 0.12.0 (Version: 0.12.0)
Switch Sound File Converter
Tales of Lagoona (Version: 2.2.0.98)
Tap Tap Bear (Version: 1.0.0.0)
TeamViewer 8 (Version: 8.0.16642)
Torchlight (Version: 2.2.0.98)
TSHostedAppLauncher (Version: 5.1.15.0)
TwistedBrush Pro Studio
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
VideoPad Video Editor
Virtual Account Numbers (Version: 1.0.1.0)
Virtual Account Numbers (Version: 3.8.0.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.98)
Vizros Plug-ins 4.1
Voxal Voice Changer
VPRINTOL (Version: 8.02.0000.0001)
WavePad Sound Editor
WD Diagnostics (Version: 1.07.0000)
WildTangent Games App (HP Games) (Version: 4.0.5.36)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinPDFEditor V1.0.3
WIRELESS (Version: 8.02.0000.0001)
WordBiz 1.8
X-Fonter 4.2 (Version: 4.2)
Youda Fisherman (Version: 2.2.0.98)
Zuma's Revenge (Version: 2.2.0.98)

 

========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 16320.71 MB
Available physical RAM: 13185.31 MB
Total Pagefile: 32639.61 MB
Available Pagefile: 28650.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.35 MB

 

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:1841.69 GB) (Free:1610.52 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:21.1 GB) (Free:2.65 GB) NTFS
9 Drive k: (FreeAgent Drive) (Fixed) (Total:698.64 GB) (Free:527.65 GB) NTFS

========================= Users: ========================================

User accounts for \\MARJORIE-HP

Administrator            Guest                    Marjorie                

**** End of log ****


Edited by hamluis, 29 April 2013 - 11:30 AM.
Edited for readability - Hamluis.

margiedogholdingshoe2.jpg


#13 jhayz

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Posted 29 April 2013 - 02:19 AM

Try removing K lite codec pack. If nothing happens, install the latest package version. Disable WMP network sharing service. Type services.exe in Start - Search programs and files box - Enter. Look for WMP network sharing service and double click it, then change to disabled. Hit Apply - Ok. See also here.


Tekken
 


#14 katouriann

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Posted 01 May 2013 - 11:22 AM

One more thing, my files play in real player with no problem, so that tells me it is a windows media problem, nothing to do with the sound card. or audio.


margiedogholdingshoe2.jpg


#15 stoneyc

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Posted 01 May 2013 - 12:08 PM

try downloading klite mega codec pack and when installing tell it to use with windows media player see if that helps






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