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Possibly infected by rootkit


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24 replies to this topic

#1 cang

cang

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Posted 23 April 2013 - 09:52 PM

My computer's antivirus program has recently caught a few medium-level threats, but hasn't automatically removed them. Whenever I do it manually, I'm prompted to restart my computer. Once it reboots completely, I run another scan and the antivirus program catches more of these threats. I've posted about this in a previous thread, which you can find here: http://www.bleepingcomputer.com/forums/t/492354/unsure-if-serious-issue-but-highly-annoying/#entry3032526

 

I've gone through the preparation guide, and here's the DDS.txt:

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16476
Run by Christine at 22:34:13 on 2013-04-23
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2045.959 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Tablet\Pen\Pen_TouchService.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\ASTSRV.EXE
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Acer\Empowering Technology\eNet\eNet Service.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Windows\system32\nlssrv32.exe
C:\Program Files\O2Micro Oz128 Driver\o2flash.exe
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
C:\Users\CHRIST~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Bamboo Dock\BambooCore.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christine\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://m.www.yahoo.com/
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://en.ca.acer.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mDefault_Page_URL = hxxp://en.ca.acer.yahoo.com
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - <orphaned>
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - 
BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\windows\system32\ActiveToolBand.dll
TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\windows\system32\eDStoolbar.dll
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [Wisdom-soft AutoScreenRecorder 3.1 Pro] 0
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\christine\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [d:\chris\online\downloads\livestreamprocaster.exe] d:\chris\online\downloads\LivestreamProcaster.exe /exenoupdates  /exelang 0 
 
/prereqs "0" 
uRun: [Facebook Update] "c:\users\christine\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [AdobeBridge] <no file>
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PLFSet] rundll32.exe c:\windows\PLFSet.dll,PLFDefSetting
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [eRecoveryService] <no file>
StartupFolder: c:\users\christ~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft 
 
office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0
 
\reader\reader_sl.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12
 
\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 8.8.8.8 208.67.222.222
TCP: Interfaces\{259AC591-180A-457B-A11D-2E3CB10CFF09} : DHCPNameServer = 10.254.30.254 10.201.32.254 10.201.65.50
TCP: Interfaces\{CEE593FD-E2B6-42C1-9276-A0ECE1FCC487} : DHCPNameServer = 8.8.8.8 208.67.222.222
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
AppInit_DLLs= eNetHook.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224]
R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2007-4-3 39680]
R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2007-4-2 35712]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-2-26 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-2-14 182072]
R2 ASTSRV;AST HighEnd Service;c:\windows\system32\ASTSRV.EXE [2011-2-26 57344]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-2-27 4937264]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-2-19 282624]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-8-29 21504]
R2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\system32\nlssrv32.exe [2010-3-25 57344]
R2 TabletServicePen;TabletServicePen;c:\program files\tablet\pen\Pen_Tablet.exe [2011-10-22 5554552]
R2 TouchServicePen;Wacom Consumer Touch Service;c:\program files\tablet\pen\Pen_TouchService.exe [2011-10-22 451960]
R3 WacomVTHid;Virtual Touch Driver;c:\windows\system32\drivers\WacomVTHid.sys [2009-12-25 13224]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe 
 
[2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2009-12-25 15656]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319
 
\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-04-21 17:08:56 887800 ----a-r- c:\users\christine\appdata\roaming\microsoft\installer\{fa6381e9-96d2-4f6f-866c-
 
4d16e5986ff6}\TweetDeck.exe
2013-04-21 17:08:51 -------- d-----w- c:\program files\Twitter
2013-04-12 04:27:03 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-11 02:40:16 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-11 02:40:16 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-11 02:40:15 64000 ----a-w- c:\windows\system32\smss.exe
2013-04-11 02:40:15 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-11 02:40:10 2067968 ----a-w- c:\windows\system32\mstscax.dll
2013-04-11 02:40:09 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-04-11 02:40:04 2049024 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M  ====================
.
2013-03-01 14:32:20 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-02-27 03:40:46 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-02-22 03:31:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-02-14 07:52:46 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-02-12 01:57:27 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-08 08:37:56 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-02-08 08:37:52 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-02-08 08:37:44 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-02-08 08:37:40 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
.
============= FINISH: 22:35:34.49 ===============
 

 

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#2 gringo_pr

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Posted 23 April 2013 - 10:04 PM


Hello cang

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cang

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Posted 24 April 2013 - 06:43 PM

Here're the results from Security Check's checkup.txt:

 

 

 Results of screen317's Security Check version 0.99.63  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2013   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Flash Player 11.4.402.287  
 Adobe Reader 8 Adobe Reader out of Date! 
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
 AVG avgrsx.exe 
 AVG avgnsx.exe 
 AVG avgemc.exe 
 Empowering Technology eSettings Service capuserv.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 


#4 cang

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Posted 24 April 2013 - 07:18 PM

I've been scanning with my antivirus as normal, but today and yesterday it no longer tells me that there are any threats. My computer continues to freeze occassionally. 



#5 gringo_pr

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Posted 24 April 2013 - 08:15 PM

OK let me have the other two reports so we can move forward


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 cang

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Posted 25 April 2013 - 09:31 AM

AdwCleaner:

 

 

# AdwCleaner v2.202 - Logfile created 04/25/2013 at 10:21:36
# Updated 23/04/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 
 
2 (32 bits)
# User : Christine - TIN-EX5420
# Boot Mode : Normal
# Running from : C:\Users\Christine\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\Premium
Folder Deleted : C:\Windows\Installer\{1577A05B-EE62-4BBC-9DB7-
 
FE748FA44EC2}
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-
 
9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-
 
892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0000435.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0000435.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0000435.FBApi
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0000435.FBApi.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0000435.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0000435.Sandbox.1
Key Deleted : 
 
HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchh
 
pekkn
Key Deleted : 
 
HKLM\SOFTWARE\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnim
 
hokcj
Key Deleted : 
 
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02
 
478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : 
 
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF
 
99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : 
 
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\
 
S-1-5-18\Components\063A857434EDED11A893800002C0A966
Value Deleted : HKCU\Software\Microsoft\Internet 
 
Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16476
 
[OK] Registry is clean.
 
*************************
 
AdwCleaner[S1].txt - [2016 octets] - [25/04/2013 10:21:36]
 
########## EOF - C:\AdwCleaner[S1].txt - [2076 octets] ##########


#7 cang

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Posted 25 April 2013 - 09:52 AM

RogueKiller report:

 

 

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Christine [Admin rights]
Mode : Remove -- Date : 04/25/2013 10:47:39
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 9 ¤¤¤
[TASK][SUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> DELETED
[TASK][SUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> DELETED
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
::1             localhost
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1                               adobe.activate.com
127.0.0.1                               adobeereg.com                       127.0.0.1                               www.adobeereg.com                   
127.0.0.1                               wwis-dubc1-vip60.adobe.com          
127.0.0.1                               125.252.224.90                      
127.0.0.1                               125.252.224.91
[...]
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: WDC WD2500BEVS-60UST0 ATA Device +++++
--- User ---
[MBR] a12be4f1560c75d2ee7a1c31644c864c
[BSP] efacbed102d319d79c9e1299645a3c0a : Acer MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 10000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20482048 | Size: 114244 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 254453760 | Size: 114229 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[2]_D_04252013_02d1047.txt >>
RKreport[1]_S_04252013_02d1046.txt ; RKreport[2]_D_04252013_02d1047.txt


#8 gringo_pr

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Posted 25 April 2013 - 10:44 AM


Hello cang

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 cang

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Posted 27 April 2013 - 10:49 AM

ComboFix log: 

 

 

ComboFix 13-04-27.04 - Christine 04/27/2013  11:32:20.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2045.1192 [GMT -4:00]
Running from: c:\users\Christine\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\B8EF5CE281.sys
c:\users\Christine\AppData\Roaming\WTouch
c:\users\Christine\AppData\Roaming\WTouch\WTouch.xml
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-27 to 2013-04-27  )))))))))))))))))))))))))))))))
.
.
2013-04-27 15:42 . 2013-04-27 15:43 -------- d-----w- c:\users\Christine\AppData\Local\temp
2013-04-27 15:42 . 2013-04-27 15:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-27 15:42 . 2013-04-27 15:42 -------- d-----w- c:\users\Owner\AppData\Local\temp
2013-04-21 17:08 . 2013-04-21 17:08 887800 ----a-r- c:\users\Christine\AppData\Roaming\Microsoft\Installer\{FA6381E9-96D2-4F6F-866C-4D16E5986FF6}\TweetDeck.exe
2013-04-21 17:08 . 2013-04-21 17:08 -------- d-----w- c:\program files\Twitter
2013-04-12 04:27 . 2013-03-03 19:07 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-11 02:40 . 2013-03-11 13:25 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-11 02:40 . 2013-03-11 13:25 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-11 02:40 . 2013-03-09 03:45 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-11 02:40 . 2013-03-09 01:28 64000 ----a-w- c:\windows\system32\smss.exe
2013-04-11 02:40 . 2013-03-08 03:52 2067968 ----a-w- c:\windows\system32\mstscax.dll
2013-04-11 02:40 . 2013-03-08 03:53 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-04-11 02:40 . 2013-03-05 01:40 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-04-09 02:22 . 2013-04-09 02:22 -------- d-----w- c:\program files\Common Files\Skype
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-01 14:32 . 2013-03-01 14:32 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-02-27 03:40 . 2013-02-27 03:40 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-02-14 07:52 . 2013-02-14 07:52 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-02-12 01:57 . 2013-03-14 03:08 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-08 08:37 . 2013-02-08 08:37 96568 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2013-02-08 08:37 . 2013-02-08 08:37 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-02-08 08:37 . 2013-02-08 08:37 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-02-08 08:37 . 2013-02-08 08:37 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-02-08 08:37 . 2013-02-08 08:37 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Wisdom-soft AutoScreenRecorder 3.1 Pro"="0" [X]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Facebook Update"="c:\users\Christine\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-11-04 138096]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-02-28 18642024]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-04-23 4435968]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"PLFSet"="c:\windows\PLFSet.dll" [2007-04-25 45056]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-02-07 54832]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-04-13 457728]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-04-04 813840]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-11-05 1468256]
"BambooCore"="c:\program files\Bamboo Dock\BambooCore.exe" [2013-01-04 646744]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-03-13 4394032]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\users\Christine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\eNetHook.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-25 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004Core.job
- c:\users\Christine\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-11-04 22:53]
.
2013-04-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004UA.job
- c:\users\Christine\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-11-04 22:53]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004Core.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004UA.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://m.www.yahoo.com/
mStart Page = hxxp://en.ca.acer.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
TCP: DhcpNameServer = 8.8.8.8 208.67.222.222
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-d:\chris\Online\Downloads\LivestreamProcaster.exe - d:\chris\Online\Downloads\LivestreamProcaster.exe
HKCU-Run-AdobeBridge - (no file)
HKCU-Run-GoogleDriveSync - c:\program files\Google\Drive\googledrivesync.exe
HKLM-Run-eRecoveryService - (no file)
HKLM-Run-Acer Tour Reminder - c:\acer\AcerTour\Reminder.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-_{63218538-4A69-497F-8455-904261B0E9E4} - c:\program files\Corel\CorelDRAW Graphics Suite 13\Programs\MSILauncher {63218538-4A69-497F-8455-904261B0E9E4}
AddRemove-_{E1A63F75-1F72-4450-980D-434496FFC646} - c:\program files\Corel\Corel Painter Essentials 4\MSILauncher {E1A63F75-1F72-4450-980D-434496FFC646}
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-27 11:43
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{95808DC4-FA4A-4c74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(912)
c:\windows\system32\eNetHook.dll
.
- - - - - - - > 'lsass.exe'(964)
c:\windows\system32\eNetHook.dll
.
Completion time: 2013-04-27  11:47:02
ComboFix-quarantined-files.txt  2013-04-27 15:46
.
Pre-Run: 40,196,706,304 bytes free
Post-Run: 42,375,745,536 bytes free
.
- - End Of File - - EC49C696DFCA461CAD39C4303FABF385


#10 cang

cang
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Posted 27 April 2013 - 10:59 AM

Computer seems to be running normally, the freezing issue seems to have disappeared. 

 

I don't know what should be considered and what should be disregarded, so I'm just going to list changes I've noticed. 

 

Although I'm not too worried about these, I've found icons on my desktop that I know I didn't place there: 

  • After running RogueKiller, icon for user folder appeared on my desktop, labelled "Christine" (which is my name). I deleted the icon. 
  • After running ComboFix, icon for Internet Explorer appeared on my desktop, labelled "The Internet". I deleted the icon. 

Also, after running ComboFix, the notification area on the taskbar was emptied of icons. Some icons returned when I restarted programs but not all of them. 

 

Thank you very much for helping me out! 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:12:39 AM

Posted 27 April 2013 - 01:19 PM


Hello cang

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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#12 cang

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Posted 27 April 2013 - 08:07 PM

ComboFix 13-04-27.04 - Christine 04/27/2013  19:49:07.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2045.1009 [GMT -4:00]
Running from: c:\users\Christine\Desktop\ComboFix.exe
Command switches used :: c:\users\Christine\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-27 to 2013-04-27  )))))))))))))))))))))))))))))))
.
.
2013-04-27 23:59 . 2013-04-27 23:59 -------- d-----w- c:\users\Christine\AppData\Local\temp
2013-04-27 23:59 . 2013-04-27 23:59 -------- d-----w- c:\users\Owner\AppData\Local\temp
2013-04-27 23:59 . 2013-04-27 23:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-21 17:08 . 2013-04-21 17:08 887800 ----a-r- c:\users\Christine\AppData\Roaming\Microsoft\Installer\{FA6381E9-96D2-4F6F-866C-4D16E5986FF6}\TweetDeck.exe
2013-04-21 17:08 . 2013-04-21 17:08 -------- d-----w- c:\program files\Twitter
2013-04-12 04:27 . 2013-03-03 19:07 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-11 02:40 . 2013-03-11 13:25 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-11 02:40 . 2013-03-11 13:25 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-11 02:40 . 2013-03-09 03:45 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-11 02:40 . 2013-03-09 01:28 64000 ----a-w- c:\windows\system32\smss.exe
2013-04-11 02:40 . 2013-03-08 03:52 2067968 ----a-w- c:\windows\system32\mstscax.dll
2013-04-11 02:40 . 2013-03-08 03:53 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-04-11 02:40 . 2013-03-05 01:40 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-04-09 02:22 . 2013-04-09 02:22 -------- d-----w- c:\program files\Common Files\Skype
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-01 14:32 . 2013-03-01 14:32 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2013-02-27 03:40 . 2013-02-27 03:40 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-02-14 07:52 . 2013-02-14 07:52 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-02-12 01:57 . 2013-03-14 03:08 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-08 08:37 . 2013-02-08 08:37 96568 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2013-02-08 08:37 . 2013-02-08 08:37 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-02-08 08:37 . 2013-02-08 08:37 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-02-08 08:37 . 2013-02-08 08:37 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-02-08 08:37 . 2013-02-08 08:37 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Wisdom-soft AutoScreenRecorder 3.1 Pro"="0" [X]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Facebook Update"="c:\users\Christine\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-11-04 138096]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-02-28 18642024]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-04-23 4435968]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"PLFSet"="c:\windows\PLFSet.dll" [2007-04-25 45056]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-02-07 54832]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-04-13 457728]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-04-04 813840]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-11-05 1468256]
"BambooCore"="c:\program files\Bamboo Dock\BambooCore.exe" [2013-01-04 646744]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-03-13 4394032]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\users\Christine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\eNetHook.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004Core.job
- c:\users\Christine\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-11-04 22:53]
.
2013-04-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004UA.job
- c:\users\Christine\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-11-04 22:53]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:30]
.
2013-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004Core.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
2013-04-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1520505601-1044384813-29932571-1004UA.job
- c:\users\Christine\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-30 02:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://m.www.yahoo.com/
mStart Page = hxxp://en.ca.acer.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
TCP: DhcpNameServer = 8.8.8.8 208.67.222.222
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-27 19:59
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{95808DC4-FA4A-4c74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4484)
c:\windows\system32\MsnChatHook.dll
c:\windows\system32\ShowErrMsg.dll
c:\windows\system32\sysenv.dll
c:\windows\system32\BatchCrypto.dll
c:\windows\system32\CryptoAPI.dll
c:\windows\system32\keyManager.dll
.
Completion time: 2013-04-27  20:04:04
ComboFix-quarantined-files.txt  2013-04-28 00:04
ComboFix2.txt  2013-04-27 15:47
.
Pre-Run: 44,625,575,936 bytes free
Post-Run: 44,597,100,544 bytes free
.
- - End Of File - - 1B6A222FDCF0BB45F6C6544E7AC24640


#13 cang

cang
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Posted 27 April 2013 - 08:10 PM

My computer seems to be running fine. I had to restart after running ComboFix, and it seemed to reboot faster than normal. 

The "The Internet" icon popped up again, and I deleted it again. Aside from this, I don't notice anything really unusual about my computer. 



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:12:39 AM

Posted 27 April 2013 - 08:48 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 8.1.0


Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 cang

cang
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Posted 27 April 2013 - 10:03 PM

MBAM Log

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.04.27.04
 
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Christine :: TIN-EX5420 [administrator]
 
04/27/2013 10:50:49 PM
mbam-log-2013-04-27 (22-50-49).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 239334
Time elapsed: 8 minute(s), 40 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)





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