Hello. I am a computer geek and I love IT Security. When someone needs help with malware, they come to me. I recently found a friend who has PC utilities Pro - Optimizer Pro on his computer. The program looked a little odd at the start, and I found his current AV (Norton) with an expired subscription. So I tried to turn on windows defender, but it wouldn't start. The program was suspicious, so I got my cleaning tools, as the program based on info on the internet appeared to be a rouge. But, Norton Power Eraser and Malwarebytes didnt detect anything. I am very convinced this is a rouge because the following programs failed to start.
- Comodo Cleaning Essentials
- Dr. Web Cureit!
I was also redirected before downloading Norton Power Eraser and had to start Malwarebytes via chameleon. I was going to use a rescue disk but for whatever reason, it wont boot to a disk.
What do I do?