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Multiple Unknown Infections - Please help


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2 replies to this topic

#1 The_Dude_Abides

The_Dude_Abides

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Posted 23 April 2013 - 03:13 PM

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.21.2
Run by Brenda at 16:19:24 on 2013-04-23
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2012.1084 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\system32\EpStsSrv.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Symantec\VIP Access Client\VIPAppService.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ESDUSBMon.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Qurb\QSP-3.0.311.3\QOELoader.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Outlook Messenger\OutlookMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.fmcu-ga.com/
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Symantec VIP Access Add-On: {C63CD127-A1CB-4D49-A4F7-D6F88A917BE6} - c:\program files\symantec\vip access client\VIPAddOnForIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: ChromeFrame BHO: {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - c:\program files\google\chrome frame\application\26.0.1410.64\npchrome_frame.dll
uRun: [OutlookMessenger] "c:\program files\outlook messenger\OutlookMessenger.exe" /m
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [QOELOADER] "c:\program files\qurb\qsp-3.0.311.3\QOELoader.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {26E1BEAF-C1A1-482B-8714-08844F1BCF7F} - hxxp://m72cab9.websamsung.net:2001/webviewer.cab
DPF: {2CCFEB42-1C81-4191-807C-708F4043D179} - hxxps://rdc-commercial3.wachovia.com/merchantcapturewebclient/CaptureControlUtility.cab
DPF: {3AA1C0E3-DA98-4BB4-91AE-D3BC61178240} - hxxp://m72cab9.websamsung.net:2001/GVersionMan.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://jha.webex.com/client/T27L10NSP11EP13/webex/ieatgpc.cab
DPF: {F5131C24-E56D-11CF-B78A-444553540000} - hxxps://wc.wachovia.com/common/cab/ikcntrls.cab
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{B3C889BF-51FF-4A68-BE4C-3A05244D2FBC} : DHCPNameServer = 10.0.0.1
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\26.0.1410.64\npchrome_frame.dll
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - c:\program files\coreftp\pftpns.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages =  msv1_0 wvauth
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\brenda\application data\mozilla\firefox\profiles\8m0v48b0.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - fmcu-ga.com
FF - plugin: c:\documents and settings\brenda\application data\mozilla\plugins\npatgpc.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\roundupradio_6cei\installr\1.bin\NP6cEISb.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_180.dll
FF - ExtSQL: 2013-03-19 14:10; toolbar@ask.com; c:\documents and settings\brenda\application data\mozilla\firefox\profiles\8m0v48b0.default\extensions\toolbar@ask.com
FF - ExtSQL: !HIDDEN! 2009-11-03 17:19; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 195296]
R1 MpKsl7e2e72cb;MpKsl7e2e72cb;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{aa2ab071-9670-4e08-a2f1-806319d8c50f}\MpKsl7e2e72cb.sys [2013-4-23 29904]
R2 EPSON ESCPOS Status Service;EPSON ESC/POS Status Service;EpStsSrv.exe --> EpStsSrv.exe [?]
R2 Esdpdx01;Esdpdx01;c:\windows\system32\drivers\ESDPDX01.SYS [2003-12-25 95485]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-1 374704]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-3-23 47640]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-4-19 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-4-19 701512]
R2 VIPAppService;VIPAppService;c:\program files\symantec\vip access client\VIPAppService.exe [2012-2-13 84080]
R3 k57w2k;Broadcom NetLink ™ Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [2010-3-11 209960]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-4-19 22856]
S1 jvyjbcef;jvyjbcef;\??\c:\windows\system32\drivers\jvyjbcef.sys --> c:\windows\system32\drivers\jvyjbcef.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2008-8-11 13408]
S3 TMUSB;EPSON USB Device Driver for TM/BA/EU Printers;c:\windows\system32\drivers\TMUSBXP.SYS [2010-3-31 46336]
S3 TSUSB2;Driver for TellerScan Device;c:\windows\system32\drivers\TSUSB2.sys [2013-3-26 54016]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-25 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 TivoBeacon2;TiVo Beacon Service;c:\program files\tivo\desktop\TiVoBeacon.exe [2009-11-2 1098968]
.
=============== File Associations ===============
.
ShellExec: Foxit Reader.exe: print="c:\program files\foxit software\foxit reader\Foxit Reader.exe"/p "%1"
ShellExec: Foxit Reader.exe: printto="c:\program files\foxit software\foxit reader\Foxit Reader.exe"/t "%1" "%2" "%3" "%4"
ShellExec: FOXITR~1.EXE: print="c:\progra~1\foxits~1\foxitr~1\FOXITR~1.EXE"/p "%1"
ShellExec: FOXITR~1.EXE: printto="c:\progra~1\foxits~1\foxitr~1\FOXITR~1.EXE"/t "%1" "%2" "%3" "%4"
ShellExec: regsvr32.exe: Register Component=regsvr32 "%1"
ShellExec: regsvr32.exe: Unregister Component=regsvr32 /u "%1"
.
=============== Created Last 30 ================
.
2013-04-23 20:16:33    29904    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{aa2ab071-9670-4e08-a2f1-806319d8c50f}\MpKsl7e2e72cb.sys
2013-04-23 14:49:34    6906960    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{aa2ab071-9670-4e08-a2f1-806319d8c50f}\mpengine.dll
2013-04-22 14:55:46    --------    d-----w-    C:\ComboFix
2013-04-21 06:14:11    6906960    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-04-19 17:37:00    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-04-19 13:37:27    --------    d-----w-    c:\documents and settings\brenda\application data\Malwarebytes
2013-04-19 13:37:15    --------    d-----w-    c:\documents and settings\all users\application data\Malwarebytes
2013-04-19 13:37:13    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-04-19 13:37:13    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-04-18 14:38:00    --------    d-sha-r-    C:\cmdcons
2013-04-18 14:30:16    98816    ----a-w-    c:\windows\sed.exe
2013-04-18 14:30:16    256000    ----a-w-    c:\windows\PEV.exe
2013-04-18 14:30:16    208896    ----a-w-    c:\windows\MBR.exe
2013-04-15 13:25:12    26520    ----a-w-    c:\program files\mozilla firefox\plugin-hang-ui.exe
2013-04-12 16:00:14    --------    d-----w-    c:\documents and settings\all users\application data\Lexmark Universal v2 XL
2013-04-12 15:52:06    430080    ----a-w-    c:\windows\system32\LMUD1Pcomc.dll
2013-04-12 15:52:06    204800    ----a-w-    c:\windows\system32\LMUD1Pinpa.dll
2013-04-12 15:52:05    1077248    ----a-w-    c:\windows\system32\LMUD1Plang.dll
2013-04-12 15:52:04    206336    ----a-w-    c:\windows\system32\spool\prtprocs\w32x86\LMUD1P4C.DLL
2013-04-12 15:51:59    --------    d-----w-    c:\program files\Lexmark Universal v2
2013-04-12 15:51:59    --------    d-----w-    c:\program files\Lexmark
2013-04-12 15:51:29    --------    d-----w-    c:\documents and settings\all users\UD1
2013-03-26 15:20:09    54016    ----a-w-    c:\windows\system32\drivers\TSUSB2.sys
2013-03-26 15:20:04    --------    d-----w-    c:\program files\WELLS FARGO
.
==================== Find3M  ====================
.
2013-04-02 10:33:22    237088    ------w-    c:\windows\system32\MpSigStub.exe
2013-03-19 17:59:22    861088    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-03-19 17:59:22    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-13 20:07:36    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-13 20:07:36    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-08 15:04:20    46336    ----a-w-    c:\windows\system32\drivers\TMUSBXP.SYS
2013-03-08 08:36:22    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:35:46    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:53:36    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06:31    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-03-02 02:06:30    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-03-02 02:06:30    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-03-02 01:31:30    1876224    ----a-w-    c:\windows\system32\win32k.sys
2013-03-02 01:08:47    385024    ----a-w-    c:\windows\system32\html.iec
2013-02-27 05:31:23    36864    ----a-w-    c:\windows\system32\tsgqec.dll
2013-02-27 05:31:23    2691072    ----a-w-    c:\windows\system32\mstscax.dll
2013-02-27 05:31:23    131072    ----a-w-    c:\windows\system32\aaclient.dll
2013-02-12 00:32:23    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-01-26 03:55:44    552448    ----a-w-    c:\windows\system32\oleaut32.dll
.
============= FINISH: 16:19:32.68 ===============
 

 

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,202 posts
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  • Location:Montreal, QC. Canada
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Posted 25 April 2013 - 09:19 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
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  • Gender:Male
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Posted 02 May 2013 - 08:18 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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