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Another TrojanGen29AJGE


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3 replies to this topic

#1 roughneck

roughneck

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Posted 22 April 2013 - 03:14 PM

Mod Edit. Split from http://www.bleepingcomputer.com/forums/t/492211/trojan-horse-generic29ajge/#entry




Hi I am new at this but I have this trojan as well and am trrying to  follow your instructions on how to get rid of it . the first step tells me tpResults of screen317's Security Check version 0.99.62  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
AVG AntiVirus Free Edition 2013   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 TuneUp Companion 2.4.6.4   
 Java™ 6 Update 39  
 Java version out of Date!
 Adobe Flash Player 11.6.602.180  
 Adobe Reader 10.1.6 Adobe Reader out of Date!
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````
 AVG avgwdsvc.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log``````````````````````
 
 
post the results of the security check and here they are    
 
now i am going to next step

Edited by boopme, 22 April 2013 - 07:13 PM.


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#2 roughneck

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Posted 22 April 2013 - 03:16 PM

 
Hi  Step 2
 
Farbar Service Scanner Version: 14-04-2013
Ran by User (administrator) on 22-04-2013 at 16:15:25
Running from "C:\Users\User\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.


#3 roughneck

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Posted 22 April 2013 - 03:20 PM

Step three
 
MiniToolBox by Farbar  Version:21-04-2013
Ran by User (administrator) on 22-04-2013 at 16:18:28
Running from "C:\Users\User\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection 2 (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : User-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net
 
Ethernet adapter Local Area Connection 2:
 
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : BC-AE-C5-4C-14-D9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d042:a101:cfdb:c199%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, April 22, 2013 4:04:56 PM
   Lease Expires . . . . . . . . . . : Thursday, April 25, 2013 4:04:56 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 297578181
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-C6-7E-58-BC-AE-C5-27-18-5F
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.gateway.2wire.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  mymodem
Address:  192.168.2.1
 
Name:    google.com
Addresses:  2607:f8b0:400b:807::1002
 173.194.43.96
 173.194.43.101
 173.194.43.99
 173.194.43.102
 173.194.43.100
 173.194.43.103
 173.194.43.97
 173.194.43.104
 173.194.43.105
 173.194.43.98
 173.194.43.110
 
 
Pinging google.com [173.194.43.96] with 32 bytes of data:
Reply from 173.194.43.96: bytes=32 time=13ms TTL=55
Reply from 173.194.43.96: bytes=32 time=12ms TTL=55
 
Ping statistics for 173.194.43.96:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 13ms, Average = 12ms
Server:  mymodem
Address:  192.168.2.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=694ms TTL=50
Reply from 206.190.36.45: bytes=32 time=641ms TTL=50
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 641ms, Maximum = 694ms, Average = 667ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...bc ae c5 4c 14 d9 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1     192.168.2.12     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link      192.168.2.12    276
     192.168.2.12  255.255.255.255         On-link      192.168.2.12    276
    192.168.2.255  255.255.255.255         On-link      192.168.2.12    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.2.12    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.2.12    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 13    276 fe80::/64                On-link
 13    276 fe80::d042:a101:cfdb:c199/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/22/2013 03:34:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: AUDIODG.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7abf9
Faulting module name: VIASysFx.dll, version: 1.0.0.0, time stamp: 0x4afa3095
Exception code: 0xc0000005
Fault offset: 0x000000000005daba
Faulting process id: 0xaf4
Faulting application start time: 0xAUDIODG.EXE0
Faulting application path: AUDIODG.EXE1
Faulting module path: AUDIODG.EXE2
Report Id: AUDIODG.EXE3
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.
 
 
Details:
0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
 
System errors:
=============
Error: (04/22/2013 04:05:24 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (04/22/2013 04:05:24 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (04/22/2013 04:04:58 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (04/22/2013 04:04:06 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (04/22/2013 03:35:47 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (04/22/2013 03:35:47 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (04/22/2013 03:35:28 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (04/22/2013 03:34:35 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (04/22/2013 03:19:26 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (04/22/2013 03:19:26 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
 
Microsoft Office Sessions:
=========================
Error: (04/22/2013 03:34:29 PM) (Source: Application Error)(User: )
Description: AUDIODG.EXE6.1.7601.175144ce7abf9VIASysFx.dll1.0.0.04afa3095c0000005000000000005dabaaf401ce3f9054842e3eC:\Windows\system32\AUDIODG.EXEC:\Windows\system32\VIASysFx.dlla583624a-ab83-11e2-af63-bcaec54c14d9
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/21/2013 09:19:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700
 
Error: (04/21/2013 09:19:41 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
 
=========================== Installed Programs ============================
 
4500_G510gm_Help (Version: 000.0.439.000)
4500G510gm (Version: 000.0.423.000)
4500G510gm_Software_Min (Version: 000.0.423.000)
64 Bit HP CIO Components Installer (Version: 6.2.1)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ArcSoft MediaConverter 3 (Version: 3.1.8.81)
ArcSoft MediaImpression 2 (Version: 2.0.19.573)
ArcSoft Panorama Maker 4 (Version: 4.5.0.112)
ArcSoft Photo Book Screen Saver (Version: 2.0.0.13)
ArcSoft PhotoStudio Darkroom 2 (Version: 2.0.0.174)
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Brochures & Flyers
ArcSoft Print Creations - Funhouse II
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Photo Prints
ArcSoft Print Creations - Poster Creator
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 3.0.255.500)
ArcSoft RAW Thumbnail Viewer (Version: 2.0.0.11)
ArcSoft Scan-n-Stitch Deluxe (Version: 1.1.0.17)
ArcSoft Video Downloader (Version: 2.0.0.39)
ATI Catalyst Install Manager (Version: 3.0.745.0)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 13.0.3272)
AVG 2013 (Version: 2013.0.3272)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Catalyst Control Center Core Implementation (Version: 2009.0918.2132.36825)
Catalyst Control Center Graphics Full Existing (Version: 2009.0918.2132.36825)
Catalyst Control Center Graphics Full New (Version: 2009.0918.2132.36825)
Catalyst Control Center Graphics Light (Version: 2009.0918.2132.36825)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0918.2132.36825)
Catalyst Control Center InstallProxy (Version: 2009.0918.2132.36825)
Catalyst Control Center Localization All (Version: 2009.0918.2132.36825)
CCC Help Chinese Standard (Version: 2009.0918.2131.36825)
CCC Help Chinese Traditional (Version: 2009.0918.2131.36825)
CCC Help Czech (Version: 2009.0918.2131.36825)
CCC Help Danish (Version: 2009.0918.2131.36825)
CCC Help Dutch (Version: 2009.0918.2131.36825)
CCC Help English (Version: 2009.0918.2131.36825)
CCC Help Finnish (Version: 2009.0918.2131.36825)
CCC Help French (Version: 2009.0918.2131.36825)
CCC Help German (Version: 2009.0918.2131.36825)
CCC Help Greek (Version: 2009.0918.2131.36825)
CCC Help Hungarian (Version: 2009.0918.2131.36825)
CCC Help Italian (Version: 2009.0918.2131.36825)
CCC Help Japanese (Version: 2009.0918.2131.36825)
CCC Help Korean (Version: 2009.0918.2131.36825)
CCC Help Norwegian (Version: 2009.0918.2131.36825)
CCC Help Polish (Version: 2009.0918.2131.36825)
CCC Help Portuguese (Version: 2009.0918.2131.36825)
CCC Help Russian (Version: 2009.0918.2131.36825)
CCC Help Spanish (Version: 2009.0918.2131.36825)
CCC Help Swedish (Version: 2009.0918.2131.36825)
CCC Help Thai (Version: 2009.0918.2131.36825)
CCC Help Turkish (Version: 2009.0918.2131.36825)
ccc-core-static (Version: 2009.0918.2132.36825)
ccc-utility64 (Version: 2009.0918.2132.36825)
CCleaner (Version: 4.00)
Click to Call with Skype (Version: 5.6.8153)
CyberPower PowerPanel Personal Edition 1.3.3 (Version: 1.3.3)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
DVAPTray (Version: 1.0.0.6)
EPU-4 Engine (Version: 1.02.01)
Fax (Version: 130.0.418.000)
ffdshow [rev 3026] [2009-07-05] (Version: 1.0)
Google Chrome (Version: 26.0.1410.64)
Google Earth (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.135)
GPBaseService2 (Version: 130.0.371.000)
HandBrake 0.9.8 (Version: 0.9.8)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet 4500 G510g-m (Version: 13.0)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
iCloud (Version: 2.1.2.8)
iTunes (Version: 11.0.2.25)
Java Auto Updater (Version: 2.0.7.2)
Java™ 6 Update 39 (Version: 6.0.390)
Kobo (Version: 2.1.7)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
MediaBar (Version: 2.5.0.100449)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MyHeritage Family Tree Builder (Version: 6.0.0.5634)
Network64 (Version: 130.0.374.000)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
OpenOffice.org 3.2 (Version: 3.2.9502)
OverDrive Media Console (Version: 3.2.20)
Platform (Version: 1.34)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
Realtek High Definition Audio Driver (Version: 6.0.1.5880)
Scan (Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
Skype™ 6.3 (Version: 6.3.105)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.373.000)
swMSM (Version: 12.0.0.1)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.376.000)
TuneUp Companion 2.4.6.4 (Version: 2.4.6.4)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VIA Platform Device Manager (Version: 1.34)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 2.0.6 (Version: 2.0.6)
WebReg (Version: 130.0.132.017)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WordPerfect IFilter 32 bit (Version: 1.2)
WordPerfect IFilter 64 bit (Version: 1.2)
Yahoo! Toolbar
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 24%
Total physical RAM: 7934.18 MB
Available physical RAM: 5982.06 MB
Total Pagefile: 15866.54 MB
Available Pagefile: 13687.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3956.04 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:791.31 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\USER-PC
 
Administrator            Guest                    User                     
 
 
**** End of log ****


#4 boopme

boopme

    To Insanity and Beyond


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Posted 23 April 2013 - 09:25 PM

Next please run these and let me know.

Please download Malwarebytes Anti-Malware mbamicontw5.gif and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions
  • for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).



Now I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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