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Random Bsod on Windows 7 Ultimate


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7 replies to this topic

#1 azharjaved

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Posted 22 April 2013 - 12:51 PM

Hi..
I have been using this computer for around 6 months, i assembled it myself and installed windows xp on it.. i have used windows xp 32 bit for around 2 months, eversince using xp, i never had Bsod or any other kind of issues.. but when i switched to windows 7 Ultimate 32 bit, then all started happening.. i keep getting Bsod Randomly (once in 10 days, sometimes after a week) everytime with diffrenet error... i reinstalled my windows and installed all up to date drivers from manufacturer's site...but no luck...Bsod can occur anytime anywhere...last week after using pc throughout the day, i decided to shutdown, i normally clicked on shutdown button and windows was going to shutdown that suddenly it showed a Bsod....its been almost 4 months i keep getting bsod after every 10 to 15 days....
I have Run memory test with 9 passes, i have stress tested cpu, checked boht hdd with diagnostic tools. All Results are OK....
Few weeks earlier i saw 3 disk errors in event viewer indicating, The device, \Device\Harddisk1\DR1, has a bad block. but since then these errors never appeared again...

There is something more that i would like to share,There are 6 USB 2.0 Ports & 2 USB 3.0 Ports on MB. i am using mouse & keyboard on Usb 2.0 ports. whenever i plug something into the power extension or remove from it (eg : cellphone charger or speaker switch) my mouse and keyboard disconnects and reconnects automatically within 3 to 4 seconds...i used the same Devices on 3.0 ports and it works fine, i tried to change the power extension, system's power cable...but this thing still happens, so i want to know, is it normal ?

The Errors are Following

The computer has rebooted from a bugcheck. The bugcheck was:
0x00000050 (0xbad0b0e0, 0x00000000, 0x8308ef7a, 0x00000000).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041913-59841-01.

The computer has rebooted from a bugcheck. The bugcheck was:
0x00000050 (0x82ba9214, 0x00000000, 0x82821750, 0x00000000).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041613-40014-01.

The computer has rebooted from a bugcheck. The bugcheck was:
0x0000008e (0xc0000005, 0x9a11bd01, 0x99f4fb98, 0x00000000).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041213-33446-01.

The computer has rebooted from a bugcheck. The bugcheck was:
0x0000008e (0xc0000005, 0x82a98f01, 0x91d13a94, 0x00000000).
A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030913-20030-01.

BAD_POOL_HEADER 0x00000019 0x00000003 0x82d49f38 0x00000000 0x02000000 ntkrnlpa.exe ntkrnlpa.exe+120232 NT Kernel & System
Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16695
(win7_gdr.101026-1503) 32-bit ntkrnlpa.exe+120232 ntkrnlpa.exe+b3759 nsiproxy.sys+1539 nsiproxy.sys+1978
C:\Windows\Minidump\033013-18439-01.dmp 4 15 7600
033013-18439-01.dmp 3/30/2013 1:07:08 PM


I tried to open the minidumps through Windbg but i couldn't understand the problem.....
I have also uploaded the Dump files https://skydrive.live.com/#cid=F92D595E52D7CD0F

Applications

  1. Yahoo messenger
  2. bittorrent
  3. Mozilla Firefox
  4. Java 7
  5. VLC Player
  6. FlashGet 3
  7. Skype
  8. Magic Disc
  9. Active ISO Burner
  10. WinRar
  11. Steam
  12. Microsoft games for windows
  13. Microsoft .Net Framwork 4
  14. Limbo
  15. Gta 4

Updates


  1. KB2565063 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable
  2. KB958488


System Specs


  • OS : Windows 7 Ultimate 32bit
  • CPU : Intel Core i3 2120 3.30ghz
  • MB : Intel DH67CL
  • RAM: Kingston DDR3 4 GB
  • VGA : On Board (HD 2000)
  • LAN : On Board
  • Sound : On Board
  • PSU : S-TEK 800W
  • Opticals : Sata DVD R+W
  • Storage : Using Multiple Sata Hdd (Hitachi 500gb) (WD 80gb)

Please help me :(
Thanks

 



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#2 TwinHeadedEagle

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Posted 22 April 2013 - 01:46 PM

Please download and install Who Crashed --> http://www.resplendence.com/download/whocrashedSetup.exe
 
Run the program and click on Analyze. When program finishes analyzing, click on OK. Then right click --> Select All --> right click Copy
 
Copy the content here.

#3 azharjaved

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Posted 22 April 2013 - 02:21 PM

Please download and install Who Crashed --> http://www.resplendence.com/download/whocrashedSetup.exe
 
Run the program and click on Analyze. When program finishes analyzing, click on OK. Then right click --> Select All --> right click Copy
 
Copy the content here.

 

 

Hi, TwinHeadedEagle....Thanks for your reply

 

System Information (local)


computer name: AZHAR-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel® Core™ i3-2120 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 3663110144 total
VM: 2147352576, free: 1997336576





Crash Dump Analysis


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 4/19/2013 1:40:39 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041913-59841-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x89B65)
Bugcheck code: 0x50 (0xFFFFFFFFBAD0B0E0, 0x0, 0xFFFFFFFF8308EF7A, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 4/16/2013 3:17:39 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041613-40014-01.dmp
This was probably caused by the following module: cdd.dll (cdd+0x1750)
Bugcheck code: 0x50 (0xFFFFFFFF82BA9214, 0x0, 0xFFFFFFFF82821750, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\cdd.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Canonical Display Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 4/12/2013 6:21:42 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041213-33446-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xBBD01)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF9A11BD01, 0xFFFFFFFF99F4FB98, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 3/30/2013 9:06:24 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\033013-18439-01.dmp
This was probably caused by the following module: nsiproxy.sys (nsiproxy+0x1539)
Bugcheck code: 0x19 (0x3, 0xFFFFFFFF82D49F38, 0x0, 0x2000000)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\nsiproxy.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NSI Proxy
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 3/9/2013 9:18:51 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030913-20030-01.dmp
This was probably caused by the following module: cdd.dll (cdd+0xB7C7)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF82A98F01, 0xFFFFFFFF91D13A94, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\cdd.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Canonical Display Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





Conclusion


5 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.



#4 TwinHeadedEagle

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Posted 22 April 2013 - 02:35 PM

First of all, install Service Pack 1 for your system

 

http://download.microsoft.com/download/0/A/F/0AFB5316-3062-494A-AB78-7FB0D4461357/windows6.1-KB976932-X86.exe



#5 azharjaved

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Posted 22 April 2013 - 02:56 PM

:grinner: 538 mb is a quite big file, I will let you know my computer's condition after installing service pack 1.....Thanks



#6 TwinHeadedEagle

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Posted 22 April 2013 - 02:58 PM

OK, install SP1, and do let us know if problem is fixed...


Edited by TwinHeadedEagle, 22 April 2013 - 02:58 PM.


#7 azharjaved

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Posted 20 May 2013 - 06:37 PM

OK, install SP1, and do let us know if problem is fixed...

Hi, TwinheadedEagle....

:rolleyes: sorry it took me so long to reply, actually i wanted to make sure that the problem is completely resolved... i updated my windows 7 & installed service pack 1 as u advised me & i am so glad that the issue is resolved, its been a month and windows is running fine with all same application & system drivers, all those kinds of bsods have disappeared...i am very thankfull to you :thumbup2: great work



#8 TwinHeadedEagle

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Posted 20 May 2013 - 11:43 PM

You're very welcome :thumbup2: 

Edited by TwinHeadedEagle, 20 May 2013 - 11:43 PM.





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