Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 Blue Screen Memory Dump


  • This topic is locked This topic is locked
44 replies to this topic

#1 chefbrad

chefbrad

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 20 April 2013 - 07:53 PM

Hello, I am trying to fix my mother's laptop.  The computer constantly crashes and I'm using AVG antivirus, I've run Malwarebytes and Spybot s&d.  It is a Dell Inspiron N7010 with Intel Core i3 CPU M370 @2.40 GHz 4GB RAM 64 bit OS.  It is running Windows 7 Home Premium SP1.
DDS:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.17.2
Run by Patricia at 20:24:55 on 2013-04-20
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3893.3090 [GMT -4:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Users\Patricia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Patricia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\ctfmon.exe
C:\Users\Patricia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = g.msn.com/USCON/1
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
StartupFolder: C:\Users\Patricia\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk.disabled
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{77A34440-C80C-4C59-99EC-8C0B0D0B419A} : DHCPNameServer = 192.168.254.254
TCP: Interfaces\{77A34440-C80C-4C59-99EC-8C0B0D0B419A}\C696E6B6379737 : DHCPNameServer = 192.168.254.254
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-11-28 55280]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 50296]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-2-14 239416]
R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2010-11-28 20984]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-11-28 56344]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-11-28 74280]
S1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-2-26 246072]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]
S2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/11/28 14:25:41];C:\Program Files (x86)\CyberLink\PowerDVD DX\000.fcl [2010-11-28 146928]
S2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-11-28 98208]
S2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2013-2-19 1418184]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-2-27 4937264]
S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-2-19 282624]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2013-4-9 1153368]
S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-11-28 1692480]
S2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-11-28 2533400]
S3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2010-11-28 53800]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-11-28 35104]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-11-28 175168]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-11-28 158976]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-11-28 287232]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-4-7 19456]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-11-28 245792]
S3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
S3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
S3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S3 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-4-7 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-8 1255736]
.
=============== Created Last 30 ================
.
2013-04-20 21:19:28 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D18F9757-CEFE-4361-8511-C948A0DECD6F}\offreg.dll
2013-04-19 23:18:31 -------- d-----w- C:\Users\Patricia\AppData\Local\{D60A6E31-9A0B-43D9-B999-B9392119739B}
2013-04-18 17:22:07 -------- d-----w- C:\Users\Patricia\AppData\Local\{BBB28310-998B-4E72-9EE3-68C7FC3D7DB3}
2013-04-18 05:13:29 -------- d-----w- C:\Users\Patricia\AppData\Local\{2856BD70-BC71-4F0E-A023-6B25F6CDC98E}
2013-04-17 16:30:12 -------- d-----w- C:\Users\Patricia\AppData\Local\{DDC268A0-8564-490A-81BF-410BC27A36A0}
2013-04-16 21:38:32 9311288 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D18F9757-CEFE-4361-8511-C948A0DECD6F}\mpengine.dll
2013-04-16 21:27:59 -------- d-----w- C:\Users\Patricia\AppData\Local\{A5AF09A5-B1F3-4635-887A-7CDE322BB04B}
2013-04-15 21:23:46 -------- d-----w- C:\Users\Patricia\AppData\Local\{CDD772AD-6AE0-4F75-9ECB-C240E5C321F5}
2013-04-14 22:58:46 691592 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-04-14 18:48:50 -------- d-----w- C:\Users\Patricia\AppData\Local\{56323579-613A-470B-89ED-3158CCE2261E}
2013-04-14 18:47:04 -------- d-----w- C:\Users\Patricia\AppData\Local\{CDDB9FAD-4497-4016-8C98-7B8400D80C99}
2013-04-11 18:12:47 -------- d-----w- C:\Users\Patricia\AppData\Local\{2A43C266-C7E7-4215-9AE8-40C1886AAD9F}
2013-04-10 19:42:22 -------- d-----w- C:\Users\Patricia\AppData\Local\{8267F7A9-EF0B-4910-9215-F157CC31DD5B}
2013-04-10 06:55:08 -------- d-----w- C:\Users\Patricia\AppData\Local\{2C1A98C6-12FB-4514-9F78-8546E6414DD8}
2013-04-10 03:30:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-04-10 03:30:14 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-04-10 03:30:13 278528 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll
2013-04-10 03:30:13 217600 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2013-04-10 03:30:03 257536 ----a-w- C:\Program Files (x86)\Internet Explorer\ieproxy.dll
2013-04-10 03:28:58 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-04-10 03:28:52 2240512 ----a-w- C:\Windows\System32\wininet.dll
2013-04-10 03:19:44 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-04-10 03:19:42 1655656 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-04-10 03:19:37 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys
2013-04-10 03:19:32 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-04-10 03:19:23 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-04-10 03:19:22 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-04-10 03:19:22 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-04-10 03:19:22 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-04-10 03:19:22 112640 ----a-w- C:\Windows\System32\smss.exe
2013-04-09 22:53:54 -------- d-----w- C:\Users\Patricia\AppData\Roaming\AVG2013
2013-04-09 22:52:56 -------- d-----w- C:\Users\Patricia\AppData\Roaming\TuneUp Software
2013-04-09 22:52:27 -------- d--h--w- C:\$AVG
2013-04-09 22:52:27 -------- d-----w- C:\ProgramData\AVG2013
2013-04-09 22:51:01 -------- d-----w- C:\Program Files (x86)\AVG
2013-04-09 22:45:24 -------- d--h--w- C:\ProgramData\Common Files
2013-04-09 22:45:24 -------- d-----w- C:\Users\Patricia\AppData\Local\MFAData
2013-04-09 22:45:24 -------- d-----w- C:\Users\Patricia\AppData\Local\Avg2013
2013-04-09 22:45:23 -------- d-----w- C:\ProgramData\MFAData
2013-04-09 22:02:27 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2013-04-09 22:02:27 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2013-04-09 18:39:49 -------- d-----w- C:\Users\Patricia\AppData\Local\{49198160-E969-4360-B573-7A9BC5D9D469}
2013-04-09 18:33:17 -------- d-----w- C:\Users\Patricia\AppData\Local\{0EBDCCE7-0BE0-43BC-8246-F537CFBA8DE4}
2013-04-09 02:58:10 -------- d-----w- C:\Users\Patricia\AppData\Local\{570F8B26-CCD2-4F22-8215-AC0BC9EC0F52}
2013-04-08 14:57:46 -------- d-----w- C:\Users\Patricia\AppData\Local\{58CB5A4D-508E-47C4-934B-C8ACD31A05F0}
2013-04-08 03:00:57 5773824 ----a-w- C:\Windows\System32\mstscax.dll
2013-04-08 02:52:40 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-04-08 02:52:38 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-04-08 02:52:37 458712 ----a-w- C:\Windows\System32\drivers\cng.sys
2013-04-08 02:52:37 154480 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-04-08 02:52:36 1448448 ----a-w- C:\Windows\System32\lsasrv.dll
2013-04-08 02:52:35 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-04-08 02:52:35 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-04-08 02:52:14 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
2013-04-08 02:52:14 366592 ----a-w- C:\Windows\System32\qdvd.dll
2013-04-07 23:15:58 -------- d-----w- C:\Users\Patricia\AppData\Local\{FC08A4A2-A83F-4C5D-9F42-DAF01F886F05}
2013-04-06 16:27:43 -------- d-----w- C:\Users\Patricia\AppData\Local\{7E95BFAF-2AF2-49BF-8470-69BC93C15915}
2013-04-05 19:52:24 9311288 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2013-04-05 17:39:33 -------- d-----w- C:\Users\Patricia\AppData\Local\{35D1E612-9A89-4D71-ADCE-15C946A02BA3}
2013-04-05 03:07:25 282744 ------w- C:\Windows\System32\MpSigStub.exe
2013-04-04 17:24:50 -------- d-----w- C:\Users\Patricia\AppData\Local\{95BFE795-FE3D-4A97-AB7F-D7C29D3C1AED}
2013-04-03 14:34:30 -------- d-----w- C:\Users\Patricia\AppData\Local\{B365A19D-1BC0-43B5-B7FF-B913AABF4490}
2013-04-02 20:50:52 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-04-02 20:50:42 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-04-02 20:00:32 -------- d-----w- C:\Users\Patricia\AppData\Local\{6D44D1F4-8274-42A2-AE3B-A02FA254BD86}
2013-04-01 16:43:29 -------- d-----w- C:\Users\Patricia\AppData\Local\{6F96D02F-8807-4089-A14E-75976FF07C94}
2013-04-01 04:43:05 -------- d-----w- C:\Users\Patricia\AppData\Local\{ECC4BB87-63A0-4D72-BD18-0AB1CDE97F6F}
2013-03-31 16:38:40 -------- d-----w- C:\Users\Patricia\AppData\Local\{8199337D-E5EB-4F22-AB8C-B9A3590A341D}
2013-03-30 18:15:56 -------- d-----w- C:\Users\Patricia\AppData\Local\{E456D3CE-486C-402F-85A9-1A8CABEF4EA5}
2013-03-30 18:06:15 -------- d-----w- C:\Users\Patricia\AppData\Local\{8FC74907-D0C5-4F8F-B44E-2F1EF4A7D059}
2013-03-29 16:01:30 -------- d-----w- C:\Users\Patricia\AppData\Local\{7F07B9C3-082C-4AAD-A203-D743B43B32AE}
2013-03-28 18:37:38 -------- d-----w- C:\Users\Patricia\AppData\Local\{58649401-9E86-47E0-A9BC-3A610E6F7632}
2013-03-27 20:15:44 -------- d-----w- C:\Users\Patricia\AppData\Local\{A694A41D-0290-4F55-A0BE-DC683E21AC7A}
2013-03-27 17:15:59 -------- d-----w- C:\Users\Patricia\AppData\Local\{B50A5D55-365A-47C2-98A9-F1A4E8652048}
2013-03-27 16:47:37 -------- d-----w- C:\Users\Patricia\AppData\Local\{0C656CB7-E714-4A3F-AFD9-4A8B52B92616}
2013-03-26 16:03:16 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-03-26 15:55:39 -------- d-----w- C:\Users\Patricia\AppData\Local\{B33544B7-759D-4EB4-8E2C-AD1511FB7603}
2013-03-23 16:24:55 -------- d-----w- C:\Users\Patricia\AppData\Local\{A686AE3B-E40A-4224-AE08-C8569F084A81}
2013-03-22 21:44:24 -------- d-----w- C:\Users\Patricia\AppData\Local\{9A084B7C-7FBB-4B6C-A367-E2E41C806B8D}
.
==================== Find3M  ====================
.
2013-04-14 22:58:46 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-04 18:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-04-02 20:50:01 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-02-27 03:40:46 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-02-14 07:52:46 239416 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-08 08:37:56 116536 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2013-02-08 08:37:54 311096 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2013-02-08 08:37:50 71480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2013-02-08 08:37:42 206136 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2013-02-08 08:37:40 45880 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2013-01-22 13:52:10 2177664 ----a-w- C:\Windows\System32\coin93.dll
2013-01-22 13:52:10 1795952 ----a-w- C:\Windows\System32\WdfCoInstaller01011.dll
2013-01-22 13:52:08 75888 ----a-w- C:\Windows\System32\drivers\dc3d.sys
.
============= FINISH: 20:36:36.60 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/4/2010 11:36:44 AM
System Uptime: 4/20/2013 7:58:20 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 08VFX1
Processor: Intel® Core™ i3 CPU M 370 @ 2.40GHz | U2E1 | 2394/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 387.248 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP153: 4/7/2013 10:53:05 PM - Windows Update
RP154: 4/9/2013 6:50:14 PM - Installed AVG 2013
RP155: 4/9/2013 6:51:38 PM - Installed AVG 2013
RP156: 4/9/2013 11:24:36 PM - Windows Update
RP157: 4/13/2013 6:58:15 PM - Windows Update
RP158: 4/13/2013 10:22:28 PM - Removed HP Deskjet 3520 series Product Improvement Study
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1.2
Advanced Audio FX Engine
Ask Toolbar Updater
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
AVG 2013
BCL easyConverter SDK 1.0.0 Module
Coupon Printer for Windows
Cozi
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center
Dell Webcam Central
DW WLAN Card
Facebook Video Calling 1.2.0.287
Family Tree Maker 2008
Google Chrome
GoToAssist 8.0.0.514
HP Deskjet 3520 series Basic Device Software
HP Deskjet 3520 series Help
HP Deskjet 3520 series Setup Guide
HP Photo Creations
HP Update
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Internet Explorer
Java 7 Update 17
Java Auto Updater
Java™ 6 Update 21 (64-bit)
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.0
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0
MSVCRT
MSVCRT_amd64
PowerDVD DX
Quickset64
Realtek High Definition Audio Driver
Roxio Burn
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Skype Toolbars
Skype 5.10
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
Visual Studio 2010 x64 Redistributables
WIDCOMM Bluetooth Software
WildTangent Games
WildTangent Games App (Dell Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
4/20/2013 8:28:14 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 5 time(s).
4/20/2013 8:21:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 4 time(s).
4/20/2013 8:16:52 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 8:16:52 PM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 8:16:52 PM, Error: Service Control Manager [7034] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 8:16:52 PM, Error: Service Control Manager [7034] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 8:10:35 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 8:10:35 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 8:10:35 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 8:10:35 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 8:04:07 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 8:04:07 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 8:04:07 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 8:04:07 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 8:01:54 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
4/20/2013 8:01:53 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
4/20/2013 8:01:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
4/20/2013 8:01:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
4/20/2013 8:01:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
4/20/2013 8:00:41 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
4/20/2013 8:00:38 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
4/20/2013 8:00:19 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AVGIDSDriver Avgldx64 discache spldr Wanarpv6
4/20/2013 8:00:19 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
4/20/2013 8:00:18 PM, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.
4/20/2013 7:59:58 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000000dc, 0x0000000000000002, 0x0000000000000001, 0xfffff80002ec1d35). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042013-67907-01.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 7:55:43 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
4/20/2013 7:55:42 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 7:55:42 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 7:48:40 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff800022d2315). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042013-53227-01.
4/20/2013 7:43:12 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000002eb20dc, 0x0000000000000002, 0x0000000000000001, 0xfffff80002f02d35). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042013-63726-01.
4/20/2013 7:39:10 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 7:39:10 PM, Error: Service Control Manager [7000] - The Server service failed to start due to the following error: The pipe has been ended.
4/20/2013 7:37:27 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
4/20/2013 7:35:40 PM, Error: Service Control Manager [7022] - The Windows Audio service hung on starting.
4/20/2013 7:34:10 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006f56d77, 0x0000000000000000, 0x000000007efa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042013-55770-01.
4/20/2013 6:58:56 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
4/20/2013 6:58:26 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
4/20/2013 6:57:56 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
4/20/2013 6:22:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Appinfo service.
4/20/2013 6:22:33 PM, Error: Service Control Manager [7000] - The Application Information service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/20/2013 5:54:10 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.
4/20/2013 5:51:10 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
4/20/2013 5:51:10 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.
4/20/2013 5:51:02 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 2 time(s).
4/20/2013 5:51:02 PM, Error: Service Control Manager [7034] - The Themes service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 5:51:02 PM, Error: Service Control Manager [7034] - The Task Scheduler service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 5:51:02 PM, Error: Service Control Manager [7034] - The Shell Hardware Detection service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 5:51:02 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 5:51:02 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
4/20/2013 5:49:10 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 5:49:10 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The pipe has been ended.
4/20/2013 5:48:02 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
4/20/2013 5:48:02 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error: An instance of the service is already running.
4/20/2013 5:47:25 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Shell Hardware Detection service, but this action failed with the following error: An instance of the service is already running.
4/20/2013 5:44:26 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
4/20/2013 5:44:26 PM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/20/2013 5:40:38 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006f5be90, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042013-56191-01.
4/20/2013 5:37:24 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
4/20/2013 5:36:43 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
4/20/2013 5:36:43 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/20/2013 5:36:43 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
4/20/2013 5:22:32 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 16 time(s).
4/20/2013 5:22:32 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 7 time(s).
4/20/2013 5:22:32 PM, Error: Service Control Manager [7034] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 5 time(s).
4/20/2013 5:20:16 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 15 time(s).
4/20/2013 5:20:16 PM, Error: Service Control Manager [7034] - The Shell Hardware Detection service terminated unexpectedly. It has done this 4 time(s).
4/20/2013 5:20:16 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 6 time(s).
4/20/2013 5:20:16 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 5:20:16 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 7 time(s).
4/20/2013 5:17:09 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 14 time(s).
4/20/2013 5:13:10 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 13 time(s).
4/20/2013 5:13:10 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 5:09:09 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 12 time(s).
4/20/2013 5:04:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 11 time(s).
4/20/2013 5:04:33 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 6 time(s).
4/20/2013 5:01:25 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 10 time(s).
4/20/2013 5:01:25 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 5 time(s).
4/20/2013 5:00:07 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 9 time(s).
4/20/2013 4:55:10 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 8 time(s).
4/20/2013 4:51:13 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 7 time(s).
4/20/2013 4:51:13 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 4 time(s).
4/20/2013 4:48:08 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 6 time(s).
4/20/2013 4:48:08 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 5 time(s).
4/20/2013 4:48:08 PM, Error: Service Control Manager [7034] - The Computer Browser service terminated unexpectedly. It has done this 4 time(s).
4/20/2013 4:40:40 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 4 time(s).
4/20/2013 4:40:40 PM, Error: Service Control Manager [7034] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 4 time(s).
4/20/2013 4:40:40 PM, Error: Service Control Manager [7034] - The Computer Browser service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 4:40:12 PM, Error: Service Control Manager [7034] - The System Event Notification Service service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 4:40:12 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 4:40:12 PM, Error: Service Control Manager [7034] - The IP Helper service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 4:40:12 PM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 4:40:12 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 3 time(s).
4/20/2013 4:40:12 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/20/2013 4:35:55 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2013 4:31:35 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state.
4/20/2013 4:31:04 PM, Error: Service Control Manager [7022] - The Server service hung on starting.
4/20/2013 4:30:34 PM, Error: Service Control Manager [7022] - The IKE and AuthIP IPsec Keying Modules service hung on starting.
4/20/2013 4:25:41 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006f27d77, 0x0000000000000000, 0x000007fffffa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042013-46862-01.
4/19/2013 7:37:12 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 174 time(s).
4/19/2013 7:37:12 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 56 time(s).
4/19/2013 7:33:32 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 173 time(s).
4/19/2013 7:28:55 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 172 time(s).
4/19/2013 7:28:55 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 55 time(s).
4/19/2013 7:28:55 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 46 time(s).
4/19/2013 7:25:20 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 171 time(s).
4/19/2013 7:25:20 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 54 time(s).
4/19/2013 7:21:19 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 170 time(s).
4/19/2013 7:21:19 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 53 time(s).
4/19/2013 7:17:23 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 6 time(s).
4/19/2013 7:17:23 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 169 time(s).
4/19/2013 7:17:23 PM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 7 time(s).
4/19/2013 7:17:23 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 52 time(s).
4/19/2013 7:17:23 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 5 time(s).
4/19/2013 12:35:21 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 168 time(s).
4/19/2013 12:35:21 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 51 time(s).
4/19/2013 12:35:21 AM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 45 time(s).
4/19/2013 12:30:54 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 167 time(s).
4/19/2013 12:30:54 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 50 time(s).
4/19/2013 12:28:41 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 166 time(s).
4/19/2013 12:23:38 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 165 time(s).
4/19/2013 12:19:16 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 164 time(s).
4/19/2013 12:19:16 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 49 time(s).
4/19/2013 12:19:16 AM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 44 time(s).
4/19/2013 12:15:13 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 163 time(s).
4/19/2013 12:15:13 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 48 time(s).
4/19/2013 12:10:39 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 162 time(s).
4/19/2013 12:10:39 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 47 time(s).
4/19/2013 12:07:29 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 161 time(s).
4/19/2013 12:07:29 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 46 time(s).
4/19/2013 12:03:34 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 160 time(s).
4/19/2013 12:03:34 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 45 time(s).
4/19/2013 12:03:34 AM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 43 time(s).
4/18/2013 9:58:34 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 136 time(s).
4/18/2013 9:53:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 135 time(s).
4/18/2013 9:48:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 134 time(s).
4/18/2013 9:43:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 133 time(s).
4/18/2013 9:43:49 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 37 time(s).
4/18/2013 9:40:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 132 time(s).
4/18/2013 9:36:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 131 time(s).
4/18/2013 9:27:32 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 130 time(s).
4/18/2013 9:27:32 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 43 time(s).
4/18/2013 9:22:44 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 129 time(s).
4/18/2013 9:22:44 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 42 time(s).
4/18/2013 9:22:44 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 36 time(s).
4/18/2013 9:18:34 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 128 time(s).
4/18/2013 9:18:34 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 41 time(s).
4/18/2013 9:13:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 127 time(s).
4/18/2013 9:13:35 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 40 time(s).
4/18/2013 9:10:15 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 5 time(s).
4/18/2013 9:10:15 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 126 time(s).
4/18/2013 9:10:15 PM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 6 time(s).
4/18/2013 9:10:15 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 39 time(s).
4/18/2013 9:10:15 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 4 time(s).
4/18/2013 8:59:13 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 125 time(s).
4/18/2013 8:59:13 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 38 time(s).
4/18/2013 8:59:13 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 35 time(s).
4/18/2013 8:55:09 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 124 time(s).
4/18/2013 8:55:09 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 37 time(s).
4/18/2013 8:43:02 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 123 time(s).
4/18/2013 8:43:02 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 36 time(s).
4/18/2013 8:38:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 122 time(s).
4/18/2013 8:38:33 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 35 time(s).
4/18/2013 8:33:47 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 121 time(s).
4/18/2013 8:33:47 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 34 time(s).
4/18/2013 8:29:22 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 4 time(s).
4/18/2013 8:29:22 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 120 time(s).
4/18/2013 8:29:22 PM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 5 time(s).
4/18/2013 8:29:22 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 33 time(s).
4/18/2013 8:29:22 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 3 time(s).
4/18/2013 8:29:22 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 34 time(s).
4/18/2013 8:21:20 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 119 time(s).
4/18/2013 8:21:20 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 32 time(s).
4/18/2013 8:16:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 118 time(s).
4/18/2013 8:11:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 117 time(s).
4/18/2013 8:07:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 116 time(s).
4/18/2013 8:07:43 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 31 time(s).
4/18/2013 8:07:43 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 33 time(s).
4/18/2013 8:04:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 115 time(s).
4/18/2013 8:00:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 114 time(s).
4/18/2013 7:56:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 113 time(s).
4/18/2013 7:52:45 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 112 time(s).
4/18/2013 7:52:45 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 30 time(s).
4/18/2013 7:52:45 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 32 time(s).
4/18/2013 7:49:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 111 time(s).
4/18/2013 7:46:01 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 110 time(s).
4/18/2013 7:42:53 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 109 time(s).
4/18/2013 7:41:45 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 108 time(s).
4/18/2013 7:41:45 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 31 time(s).
4/18/2013 7:38:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 107 time(s).
4/18/2013 7:30:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 106 time(s).
4/18/2013 7:22:52 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 105 time(s).
4/18/2013 7:21:47 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 104 time(s).
4/18/2013 7:21:47 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 30 time(s).
4/18/2013 7:18:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 103 time(s).
4/18/2013 7:14:56 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 102 time(s).
4/18/2013 7:13:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 101 time(s).
4/18/2013 7:09:36 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 100 time(s).
4/18/2013 7:09:36 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 29 time(s).
4/18/2013 7:06:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 99 time(s).
4/18/2013 6:58:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 98 time(s).
4/18/2013 6:54:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 97 time(s).
4/18/2013 6:50:57 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 96 time(s).
4/18/2013 6:50:57 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 28 time(s).
4/18/2013 6:43:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 95 time(s).
4/18/2013 6:39:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 94 time(s).
4/18/2013 6:34:36 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 93 time(s).
4/18/2013 6:29:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 92 time(s).
4/18/2013 6:29:39 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 27 time(s).
4/18/2013 6:26:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 91 time(s).
4/18/2013 6:22:32 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 90 time(s).
4/18/2013 6:18:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 89 time(s).
4/18/2013 6:14:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 88 time(s).
4/18/2013 6:14:39 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 26 time(s).
4/18/2013 6:10:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 87 time(s).
4/18/2013 6:06:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 86 time(s).
4/18/2013 6:02:44 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 85 time(s).
4/18/2013 6:02:44 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 25 time(s).
4/18/2013 6:00:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 84 time(s).
4/18/2013 5:56:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 83 time(s).
4/18/2013 5:52:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 82 time(s).
4/18/2013 5:48:50 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 81 time(s).
4/18/2013 5:48:50 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 24 time(s).
4/18/2013 5:45:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 80 time(s).
4/18/2013 5:41:55 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 79 time(s).
4/18/2013 5:41:55 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 29 time(s).
4/18/2013 5:40:32 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 78 time(s).
4/18/2013 5:36:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 77 time(s).
4/18/2013 5:36:43 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 23 time(s).
4/18/2013 5:33:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 76 time(s).
4/18/2013 5:29:44 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 75 time(s).
4/18/2013 5:22:17 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 74 time(s).
4/18/2013 5:22:17 PM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 7 time(s).
4/18/2013 5:18:51 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 73 time(s).
4/18/2013 5:18:51 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 28 time(s).
4/18/2013 5:18:51 PM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 6 time(s).
4/18/2013 5:18:51 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 22 time(s).
4/18/2013 5:15:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 72 time(s).
4/18/2013 5:12:05 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 71 time(s).
4/18/2013 5:12:05 PM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 5 time(s).
4/18/2013 5:12:05 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 21 time(s).
4/18/2013 5:04:59 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 70 time(s).
4/18/2013 5:04:59 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 27 time(s).
4/18/2013 5:01:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 69 time(s).
4/18/2013 5:01:33 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 26 time(s).
4/18/2013 4:57:41 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 68 time(s).
4/18/2013 4:57:41 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 25 time(s).
4/18/2013 4:54:26 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 67 time(s).
4/18/2013 4:54:26 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 24 time(s).
4/18/2013 4:54:26 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 20 time(s).
4/18/2013 4:46:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 66 time(s).
4/18/2013 4:46:33 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 23 time(s).
4/18/2013 4:38:47 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 65 time(s).
4/18/2013 4:38:47 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 22 time(s).
4/18/2013 4:31:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 64 time(s).
4/18/2013 4:31:35 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 21 time(s).
4/18/2013 4:27:41 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 63 time(s).
4/18/2013 4:27:41 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 20 time(s).
4/18/2013 4:27:41 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 19 time(s).
4/18/2013 4:24:34 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 62 time(s).
4/18/2013 4:20:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 61 time(s).
4/18/2013 4:16:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 60 time(s).
4/18/2013 4:12:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 59 time(s).
4/18/2013 4:12:39 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 18 time(s).
4/18/2013 4:09:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 58 time(s).
4/18/2013 4:04:51 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 57 time(s).
4/18/2013 4:03:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 56 time(s).
4/18/2013 4:00:08 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 55 time(s).
4/18/2013 4:00:08 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 17 time(s).
4/18/2013 3:56:52 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 54 time(s).
4/18/2013 3:56:52 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 16 time(s).
4/18/2013 3:55:57 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 53 time(s).
4/18/2013 3:52:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 52 time(s).
4/18/2013 3:48:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 51 time(s).
4/18/2013 3:48:43 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 15 time(s).
4/18/2013 3:45:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 50 time(s).
4/18/2013 3:41:50 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 49 time(s).
4/18/2013 3:40:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 48 time(s).
4/18/2013 3:36:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 47 time(s).
4/18/2013 3:36:49 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 14 time(s).
4/18/2013 3:33:30 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 46 time(s).
4/18/2013 3:29:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 45 time(s).
4/18/2013 3:25:29 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 44 time(s).
4/18/2013 3:21:09 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 43 time(s).
4/18/2013 3:21:09 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 13 time(s).
4/18/2013 3:18:17 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 42 time(s).
4/18/2013 3:14:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 41 time(s).
4/18/2013 3:10:04 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 40 time(s).
4/18/2013 3:04:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 39 time(s).
4/18/2013 3:04:43 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 12 time(s).
4/18/2013 3:01:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 38 time(s).
4/18/2013 2:56:41 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 37 time(s).
4/18/2013 2:52:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 36 time(s).
4/18/2013 2:47:45 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 35 time(s).
4/18/2013 2:47:45 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 11 time(s).
4/18/2013 2:44:38 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 34 time(s).
4/18/2013 2:41:35 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 33 time(s).
4/18/2013 2:38:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 32 time(s).
4/18/2013 2:38:37 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 19 time(s).
4/18/2013 2:35:42 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 3 time(s).
4/18/2013 2:35:42 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 31 time(s).
4/18/2013 2:35:42 PM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 4 time(s).
4/18/2013 2:35:42 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 18 time(s).
4/18/2013 2:35:42 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 2 time(s).
4/18/2013 2:35:42 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 10 time(s).
4/18/2013 2:31:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 30 time(s).
4/18/2013 2:27:47 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 29 time(s).
4/18/2013 2:26:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 28 time(s).
4/18/2013 2:22:36 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 27 time(s).
4/18/2013 2:22:36 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 9 time(s).
4/18/2013 2:19:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 26 time(s).
4/18/2013 2:15:30 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 25 time(s).
4/18/2013 2:11:41 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 24 time(s).
4/18/2013 2:11:41 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 17 time(s).
4/18/2013 2:07:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 23 time(s).
4/18/2013 2:07:39 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 16 time(s).
4/18/2013 2:07:39 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 8 time(s).
4/18/2013 2:03:31 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 22 time(s).
4/18/2013 12:46:29 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 6 time(s).
4/18/2013 12:43:11 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 5 time(s).
4/18/2013 12:38:52 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 4 time(s).
4/18/2013 12:27:00 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
4/18/2013 11:59:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 159 time(s).
4/18/2013 11:59:33 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 44 time(s).
4/18/2013 11:54:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 158 time(s).
4/18/2013 11:51:25 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 157 time(s).
4/18/2013 11:42:56 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 156 time(s).
4/18/2013 11:42:56 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 42 time(s).
4/18/2013 11:38:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 155 time(s).
4/18/2013 11:35:42 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 154 time(s).
4/18/2013 11:33:30 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 153 time(s).
4/18/2013 11:24:47 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 152 time(s).
4/18/2013 11:19:43 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 151 time(s).
4/18/2013 11:19:43 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 41 time(s).
4/18/2013 11:15:36 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 150 time(s).
4/18/2013 11:10:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 149 time(s).
4/18/2013 11:06:36 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 148 time(s).
4/18/2013 11:03:11 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 147 time(s).
4/18/2013 11:03:11 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 40 time(s).
4/18/2013 10:59:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 146 time(s).
4/18/2013 10:43:36 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 145 time(s).
4/18/2013 10:38:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 144 time(s).
4/18/2013 10:34:46 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 143 time(s).
4/18/2013 10:34:46 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 39 time(s).
4/18/2013 10:26:37 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 142 time(s).
4/18/2013 10:22:38 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 141 time(s).
4/18/2013 10:17:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 140 time(s).
4/18/2013 10:15:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 139 time(s).
4/18/2013 10:10:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 138 time(s).
4/18/2013 10:10:49 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 38 time(s).
4/18/2013 10:03:38 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 137 time(s).
4/18/2013 1:59:21 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 21 time(s).
4/18/2013 1:59:21 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 15 time(s).
4/18/2013 1:48:21 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 20 time(s).
4/18/2013 1:48:21 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 14 time(s).
4/18/2013 1:40:55 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 19 time(s).
4/18/2013 1:37:49 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 18 time(s).
4/18/2013 1:37:49 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 13 time(s).
4/18/2013 1:34:33 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 17 time(s).
4/18/2013 1:34:33 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 8 time(s).
4/18/2013 1:34:33 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 12 time(s).
4/18/2013 1:30:31 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 11 time(s).
4/18/2013 1:27:18 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 10 time(s).
4/18/2013 1:23:45 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 9 time(s).
4/18/2013 1:23:06 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 8 time(s).
4/18/2013 1:23:06 AM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 4 time(s).
4/18/2013 1:21:41 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The client of a component requested an operation which is not valid given the state of the component instance.
4/18/2013 1:03:32 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 7 time(s).
4/17/2013 12:06:43 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The client of a component requested an operation which is not valid given the state of the component instance.
4/17/2013 11:48:36 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006f65d77, 0x0000000000000000, 0x000000007efa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041713-53211-01.
4/17/2013 11:44:25 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006ef3d77, 0x0000000000000000, 0x000007fffffa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041713-62540-01.
4/15/2013 7:32:29 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Background Intelligent Transfer Service service, but this action failed with the following error: An instance of the service is already running.
4/15/2013 6:46:32 PM, Error: Service Control Manager [7022] - The Intel® Management & Security Application User Notification Service service hung on starting.
4/15/2013 6:44:21 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
4/15/2013 6:41:47 PM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.
4/15/2013 6:34:13 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80003182bba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041513-62244-01.
4/14/2013 5:10:26 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006edad77, 0x0000000000000000, 0x000000007ef5003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041413-70075-01.
4/14/2013 4:55:31 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.147.1685.0).
4/14/2013 4:33:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
4/14/2013 11:24:56 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
4/14/2013 11:02:18 AM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{77A34440-C80C-4C59-99EC-8C0B0D0B419A} because another computer on the network has the same name. The server could not start.
4/13/2013 8:40:37 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002ec1d35, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041313-81229-01.
4/13/2013 6:52:27 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000000dc, 0x0000000000000002, 0x0000000000000001, 0xfffff80002eb8d35). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041313-63289-01.
4/13/2013 4:43:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
4/13/2013 4:25:48 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006efde90, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041313-51105-01.
4/13/2013 11:56:01 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006ec4d77, 0x0000000000000000, 0x000000007efa003c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041313-49545-01.
4/13/2013 11:49:32 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
4/13/2013 11:47:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
4/13/2013 11:47:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
4/13/2013 11:46:21 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgfwfd AVGIDSDriver Avgldx64 Avgtdia DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
4/13/2013 11:46:20 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/13/2013 11:46:10 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8006eece90, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041313-45692-01.
4/13/2013 11:42:29 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Client Virtualization Handler service to connect.
4/13/2013 11:42:29 PM, Error: Service Control Manager [7000] - The Client Virtualization Handler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

 
Thank you!

Attached Files


Edited by Oh My, 23 April 2013 - 06:02 PM.


BC AdBot (Login to Remove)

 


#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 23 April 2013 - 05:55 PM

Greetings Brad and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. Please allow me some time to review the information you have provided and I will reply as soon as possible. While I am doing that please provide the below information.

===================================================

BlueScreenView

----------
  • Download BlueScreenView and save it to your desktop
  • Double click the BlueScreenView.exe file then click OK
  • Select Run, Next, then Next again
  • Click Install
  • When the scanning is complete, select Edit and Select All
  • Then click File and Save Selected Items
  • Save the report as BSOD.txt
  • Open BSOD.txt in Notepad, copy the entire content and paste it into your next reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • BSOD.txt

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 26 April 2013 - 09:20 PM

Greetings,

===================================================

3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 04:45 AM

Gary, I'm so sorry! I have had the flu this week and haven't been able to respond. I will try to work on the computer today.
Thank you, Brad.

#5 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 09:42 AM

Gary, Here is the file you requested.  Again I am sorry it took so long to get back with you.  I will try to keep up with it better this week.  Thanks again!  Brad

 

==================================================
Dump File         : 042613-74022-01.dmp
Crash Time        : 4/26/2013 7:15:17 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`0000069c
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02ea7d35
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042613-74022-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042613-74053-01.dmp
Crash Time        : 4/26/2013 7:00:55 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`01a337b2
Parameter 3       : fffff880`09c50eb0
Parameter 4       : 00000000`00000000
Caused By Driver  : avgrkx64.sys
Caused By Address : avgrkx64.sys+37b2
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042613-74053-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042513-54288-01.dmp
Crash Time        : 4/25/2013 12:57:59 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06ed9d77
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042513-54288-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042413-79638-01.dmp
Crash Time        : 4/24/2013 12:19:11 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`018b17b2
Parameter 3       : fffff880`09f0ceb0
Parameter 4       : 00000000`00000000
Caused By Driver  : avgrkx64.sys
Caused By Address : avgrkx64.sys+37b2
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042413-79638-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042213-76097-01.dmp
Crash Time        : 4/22/2013 9:29:22 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`000000dc
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02eaed35
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042213-76097-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042213-65333-01.dmp
Crash Time        : 4/22/2013 4:41:42 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06f46d77
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042213-65333-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042113-69217-01.dmp
Crash Time        : 4/21/2013 1:49:18 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02e32fe0
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042113-69217-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042113-73835-01.dmp
Crash Time        : 4/21/2013 1:39:54 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06d46e90
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042113-73835-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042013-67907-01.dmp
Crash Time        : 4/20/2013 7:59:51 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`000000dc
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02ec1d35
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042013-67907-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042013-53227-01.dmp
Crash Time        : 4/20/2013 7:48:27 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`022d2315
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042013-53227-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 271,448
==================================================

==================================================
Dump File         : 042013-63726-01.dmp
Crash Time        : 4/20/2013 7:43:07 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`02eb20dc
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02f02d35
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042013-63726-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042013-55770-01.dmp
Crash Time        : 4/20/2013 7:33:56 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06f56d77
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042013-55770-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,144
==================================================

==================================================
Dump File         : 042013-56191-01.dmp
Crash Time        : 4/20/2013 5:40:27 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06f5be90
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042013-56191-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 042013-46862-01.dmp
Crash Time        : 4/20/2013 4:25:30 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06f27d77
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042013-46862-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 041713-53211-01.dmp
Crash Time        : 4/17/2013 11:48:36 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06f65d77
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\041713-53211-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 041713-62540-01.dmp
Crash Time        : 4/17/2013 11:44:25 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06ef3d77
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\041713-62540-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 041513-62244-01.dmp
Crash Time        : 4/15/2013 6:34:13 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`03182bba
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000018
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+1ad34
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\041513-62244-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 041413-70075-01.dmp
Crash Time        : 4/14/2013 5:10:26 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06edad77
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7ef5003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\041413-70075-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 041313-49545-01.dmp
Crash Time        : 4/13/2013 11:56:01 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06ec4d77
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa003c
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\041313-49545-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

==================================================
Dump File         : 041313-45692-01.dmp
Crash Time        : 4/13/2013 11:46:07 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffffa80`06eece90
Parameter 3       : 00000000`00000000
Parameter 4       : 000007ff`fffa8000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\041313-45692-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279,200
==================================================

 

 



#6 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 27 April 2013 - 12:49 PM

Hi Brad,

Sorry to hear you are not feeling well. Glad we are able to start looking at your mom's computer.

The first thing I would like to do is determine if AVG is causing the problem. Please do this for me.

===================================================

Uninstalling Programs Using Revo Uninstaller Free

--------------------

Revo Uninstaller is more thorough in deleting programs on your computer than using the Add/Remove option in Windows. Since it is a more powerful tool, please be sure to follow the instructions carefully.

Please note there is a chance when you look for this program to uninstall through Revo it might not be listed because of a previous uninstall. If that is the case simply stop and let me know.
  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on the listed program(s), or anything similar, to remove it (if it exists)
AVG 2013 (and any other AVG program you might find)
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next.
  • Check the items in bold only on the list then click Delete. You may have to expand some folders by clicking the "+" mark.
  • When prompted click on Yes and then on Next.
  • Click on Select all then click Delete
  • When prompted select Yes then Next
  • Once done click Finish
  • Reboot your computer
  • Reinstall AVG Internet Security 2013
  • Monitor your computer for Blue Screen of Death
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • Did the program(s) uninstall properly?
  • How is your computer running?

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#7 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 02:12 PM

Hello Gary,

Thanks for your response. However I ran the Revo Uninstaller and looked at the list of programs and AVG is no where in the list.  So I opened Uninstall Programs in the computer's Control Panel and AVG appears there along with several other programs not listed in the Revo Uninstaller.  I tried refreshing, running it again, and I uninstalled Revo and reinstalled but AVG does not show up. 

 

Also as a side note the computer was giving us the Blue screen before AVG was installed when we were running Norton antivirus.  We started using AVG because her Norton subscription had run out and I had an extra paid AVG subscription.

 

I don't know if this helps or makes things more complicated.  Thanks again!

Brad



#8 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 27 April 2013 - 02:37 PM

Hi Brad,

 

Go ahead and use the uninstall via Control Panel.  The report you posted points toward an AVG file but that may or may not be the culprit. 


Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#9 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 04:16 PM

Hello Gary,

I completely uninstalled and reinstalled AVG and the computer immediately crashed upon startup. What do you think?

Brad



#10 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 27 April 2013 - 05:05 PM

HI Brad,

What do I think? I think it ain't AVG! :)
 
Please attempt to reinstall your antivirus program.  Then I would like you to boot into Safe Mode and let me know if your computer crashes.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#11 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 05:14 PM

Hi Gary,

AVG is already installed.  Would you like for me to restart in safe mode?



#12 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 27 April 2013 - 05:15 PM

Yes sir
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#13 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 05:35 PM

I already started to restart in normal mode so I let it go to see if it would crash and it hasn't.  However it is still very slow.  Probably wouldn't take much to make it crash.



#14 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,952 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:59 AM

Posted 27 April 2013 - 05:40 PM

If it crashes please boot into Safe Mode.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#15 chefbrad

chefbrad
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:59 AM

Posted 27 April 2013 - 06:15 PM

When I was rebooting after a Windows update it crashed again. It is in safe mode now.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users