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#1 lukistrela

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Posted 20 April 2013 - 12:21 PM

Programs that started automatically work fine (in my case, Chrome and Skype)

But I cannot start any new program because start button and everything on the task bar is inaccessible: cursor turns into "rotating ring". Windows button on the keyboard also has no effect. 

Turn off only through Ctrl-Alt-Del

Dell Inspiron 14R laptop, Win 7 Premium

 

Any idea - thank you very much!


Edited by lukistrela, 20 April 2013 - 12:23 PM.


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#2 Broni

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Posted 20 April 2013 - 12:53 PM

Same problem in safe mode?

Did you try system restore?


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#3 lukistrela

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Posted 20 April 2013 - 01:28 PM

Safe mode looks fine, I can browse file system

Went through system recovery "to the previous point in time", no change

Are you recommending full restore?

 

Thanks!



#4 Broni

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Posted 20 April 2013 - 01:33 PM

Go Start>Run (Start Search in Vista/7), type in:
msconfig
Click OK (hit Enter in Vista/7).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?


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#5 lukistrela

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Posted 20 April 2013 - 01:55 PM

This magic worked! What happened?

Should I enable things back?

 

Thanks!



#6 lukistrela

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Posted 20 April 2013 - 02:25 PM

Not much is really working. I can browse file system, but most programs do not work: MS Word, Adobe Reader, Skype



#7 dc3

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Posted 20 April 2013 - 03:02 PM

When you clicked on Disable all this removed all of the check marks for Services, those services are not running.

 

Place a check mark in the first half of the boxes and reboot.  If there still isn't a problem remove those check marks and place check marks in the boxes that weren't click previously and reboot.

 

The problem should return in one of these halves, once you find which half the problem is in you will remove one check mark at a time and reboot in between.  Continue till you find the Service that is causing the problem.

 

If this problem is found, run the System Configuration Utility, then click on the check box to clear the item.

To open the System Configuration Utility:

(1) Click on the Start orb startorb_zps06e1f985.png.

(2)  Click on Control Panel.

(3)   Click on Administrative Tools

 

(4)   Double click on System Configuration.

 

If the Service or Startup item is identified please include it in your next post.


Edited by dc3, 20 April 2013 - 03:17 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 lukistrela

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Posted 21 April 2013 - 03:45 PM

After more experiments it looks like it's not about services. It's just Skype.

Even with all services disabled, open Skype - and Start button is disabled; sign out of Skype - it works again.

 

Any workaround suggested - thank you very much



#9 dc3

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Posted 21 April 2013 - 04:14 PM

Did you follow the instructions in my last post?

 

If you did and didn't find anything in Services you need to replace all of the do she same procedure in Startup.

 

When you are finished you need to go back to msconfig and click on the General tab in System Configuration, then click on Normal Startup, click on OK, then restart your computer.

 

If you don't you will leave all the boxes unchecked and all of those services will not run.


Edited by dc3, 22 April 2013 - 09:17 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 lukistrela

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Posted 21 April 2013 - 05:02 PM

System Configuration - Services - Hide Microsoft - All Disabled

 

System Configuration - Startup - All Disabled

 

Sign into Skype  - Start button becomes disabled

 

Thank you



#11 Broni

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Posted 21 April 2013 - 05:32 PM

Did you try to reinstall Skype?


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#12 lukistrela

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Posted 21 April 2013 - 06:17 PM

Tried now - same thing



#13 Broni

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Posted 21 April 2013 - 06:28 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22002979.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22002980.gif


Go to Step 4 and under "System Restore" click on Create button:

p22002982.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22003030.gif

Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


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#14 lukistrela

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Posted 24 April 2013 - 08:58 AM

Here's the log - Thanks!

 

 

   Running Repair Under System Account
   Running Repair Under System Account
Starting Repairs...
   Start (4/24/2013 12:30:54 AM)
 
Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (4/24/2013 12:30:54 AM)
   Running Repair Under Current User Account
   Done (4/24/2013 12:30:59 AM)
 
Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (4/24/2013 12:30:59 AM)
   Running Repair Under System Account
   Done (4/24/2013 12:32:09 AM)
 
Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (4/24/2013 12:32:09 AM)
   Running Repair Under System Account
   Done (4/24/2013 12:32:53 AM)
 
Register System Files
   Start (4/24/2013 12:32:53 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:33:12 AM)
 
Repair WMI
   Start (4/24/2013 12:33:12 AM)
   Running Repair Under Current User Account
Invalid Global Switch.
 
Invalid Global Switch.
 
   Running Repair Under System Account
Invalid Global Switch.
 
Invalid Global Switch.
 
   Done (4/24/2013 12:36:22 AM)
 
Repair Windows Firewall
   Start (4/24/2013 12:36:22 AM)
   Running Repair Under Current User Account
The Internet Connection Sharing (ICS) service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Internet Connection Sharing (ICS) service could not be started.
 
The service did not report an error.
 
More help is available by typing NET HELPMSG 3534.
 
   Running Repair Under System Account
The Internet Connection Sharing (ICS) service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Internet Connection Sharing (ICS) service could not be started.
 
The service did not report an error.
 
More help is available by typing NET HELPMSG 3534.
 
   Done (4/24/2013 12:36:53 AM)
 
Repair Internet Explorer
   Start (4/24/2013 12:36:53 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:37:17 AM)
 
Repair MDAC/MS Jet
   Start (4/24/2013 12:37:17 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:37:28 AM)
 
Repair Hosts File
   Start (4/24/2013 12:37:28 AM)
   Running Repair Under System Account
   Done (4/24/2013 12:37:30 AM)
 
Remove Policies Set By Infections
   Start (4/24/2013 12:37:30 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:37:35 AM)
 
Repair Icons
   Start (4/24/2013 12:37:35 AM)
   Running Repair Under System Account
Could Not Find C:\Users\owner\AppData\Local\IconCache.db.bak
Could Not Find C:\Users\owner\AppData\Local\IconCache.db
   Done (4/24/2013 12:37:37 AM)
 
Repair Winsock & DNS Cache
   Start (4/24/2013 12:37:38 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:37:50 AM)
 
Repair Proxy Settings
   Start (4/24/2013 12:37:50 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:37:55 AM)
 
Repair Windows Updates
   Start (4/24/2013 12:37:55 AM)
   Running Repair Under Current User Account
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
   Running Repair Under System Account
The Cryptographic Services service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Background Intelligent Transfer Service service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
   Done (4/24/2013 12:38:16 AM)
 
Repair CD/DVD Missing/Not Working
   Start (4/24/2013 12:38:16 AM)
   Done (4/24/2013 12:38:16 AM)
 
Repair Volume Shadow Copy Service
   Start (4/24/2013 12:38:16 AM)
   Running Repair Under Current User Account
The Volume Shadow Copy service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Microsoft Software Shadow Copy Provider service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
   Running Repair Under System Account
The Volume Shadow Copy service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Microsoft Software Shadow Copy Provider service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
   Done (4/24/2013 12:38:21 AM)
 
Repair MSI (Windows Installer)
   Start (4/24/2013 12:38:21 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:30 AM)
 
Repair bat Association
   Start (4/24/2013 12:38:30 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:34 AM)
 
Repair cmd Association
   Start (4/24/2013 12:38:35 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:39 AM)
 
Repair com Association
   Start (4/24/2013 12:38:39 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:44 AM)
 
Repair Directory Association
   Start (4/24/2013 12:38:44 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:49 AM)
 
Repair Drive Association
   Start (4/24/2013 12:38:49 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:53 AM)
 
Repair exe Association
   Start (4/24/2013 12:38:53 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:38:58 AM)
 
Repair Folder Association
   Start (4/24/2013 12:38:58 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:03 AM)
 
Repair inf Association
   Start (4/24/2013 12:39:03 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:08 AM)
 
Repair lnk (Shortcuts) Association
   Start (4/24/2013 12:39:08 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:12 AM)
 
Repair msc Association
   Start (4/24/2013 12:39:12 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:17 AM)
 
Repair reg Association
   Start (4/24/2013 12:39:17 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:22 AM)
 
Repair scr Association
   Start (4/24/2013 12:39:22 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:26 AM)
 
Repair Windows Safe Mode
   Start (4/24/2013 12:39:26 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:31 AM)
 
Repair Print Spooler
   Start (4/24/2013 12:39:31 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:44 AM)
 
Restore Important Windows Services
   Start (4/24/2013 12:39:44 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:49 AM)
 
Set Windows Services To Default Startup
   Start (4/24/2013 12:39:49 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (4/24/2013 12:39:59 AM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done (4/24/2013 12:39:59 AM)
   Total Repair Time: 00:09:05
 
 
...YOU MUST RESTART YOUR SYSTEM...
   Running Repair Under System Account


#15 Broni

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Posted 24 April 2013 - 06:41 PM

How are things now?


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