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FBI Cybercrime Division Ransomware Removal Guide Question


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#1 Dinx

Dinx

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Posted 20 April 2013 - 11:09 AM

I have a pc infected with this virus.  It is an older machine, running xp and with only 1 GB of memory.  I followed the removal guide, as follows:

- downloaded Hitman Pro and creating a HitmanPro kickstart USB drive using another pc

- inserted usb drive in infected computer and powered up.

- at boot menu chose USB drive

- when Boot Options appeared, i entered the number "1" on the keyboard as instructed

- Booting continued and I saw the following on the screen:

                     Hitman Pro.Kickstart booting

                     MBR Read

- Windows came up, I chose the infected user

But once the FBI notice comes on the screen, I never get the Hitman Pro screen where I am supposed to click on next, or the screen where I opt for a one-time only scan.  However, it DOES seem to be doing something - it "sounds" like something is processing and the hard drive light is blinking . . .  Could it have skipped those steps because this software was used on this pc before?  (I don't know if it has but it is possible.)  Or has the malware figured a way to thwart Hitman Pro?  I am wondering if I should turn off my machine and try again, or just let it run.  This machine normally takes several hours to do a full scan.  .  Any advice provided will be appreciated.

 

Thanks,

 

Dinx



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