Yesterday, my wireless connection dropped suddenly. The router and Modem appeared to be working fine, however the network I had been using was no longer available and connecting wirelessly was no longer possible. I tried reseting my router and when I logged into my router, I noticed a strange device using the network.
I have since called tech support for my router and they have found various issues on my computer. From the scans they performed they have found a keylogger, hacker and intrusions to my network. I had reset the password for my router earlier today and within 10 minutes or so, the password was changed so I could not access my router settings.
I had used this site before to help with a virus on an old laptop and that had worked out great, so I was hoping for some help with this issue as well.