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services.exe using 30-40% CPU constantly


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3 replies to this topic

#1 Alucard190

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Posted 19 April 2013 - 12:45 AM

I'm not sure what's caused the problem i've read a few different posts using google but i can't seem to find a fix for it i've updated anything and everything that was out of date scanned with malware and anti-viruses(specifically avast and malwarebytes) and a few other solutions that i can't think of off the top of my head, it's not taking up alot of my memory at all it's just using up entirely too much of my CPU can anyone help me with this problem it's very frustrating and is slowing down my computer quite a bit any help would be appreciated very much.

PC Statistics:Windows XP SP3 32-bit(v.2002)

                     Amd Athlon 64 3500+

                     2.20 ghz, 1.00GB of RAM(two 512mb RAMs)

                     Nvidia 9600 GSO 512



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#2 Broni

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Posted 19 April 2013 - 12:20 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


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#3 Alucard190

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Posted 19 April 2013 - 10:11 PM

Actually i figured out what was using the services.exe process so much, it was wlansrv.exe(i think that's what its called) for some reason it was connecting my wireless adaptor to the internet but never stopped trying to it was building up on my cpu it's very confusing honestly but shutting it off works perfectly no other issues to seem to come from it but thank you for the help



#4 Broni

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Posted 19 April 2013 - 10:19 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


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