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things are not working the way they should be


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#1 sharpie

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Posted 18 April 2013 - 07:35 PM

hi

when I try to open any program it wont open. I have to restart my computer and then some of them open. does anyone know how I can fix this? I have run malwarebytes avast superantispyware and ccleaner, but they didn't find anything. I also keep getting these anti virus pop ups.

 

thank you for your time



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#2 jhayz

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Posted 19 April 2013 - 02:08 AM

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

 

Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.

 

 


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#3 sharpie

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Posted 19 April 2013 - 04:53 PM

hi

when I run security check I get an error message

AutoIt Error line -1: error :variable must be of type "object"



#4 sharpie

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Posted 19 April 2013 - 05:00 PM

MiniToolBox by Farbar  Version:05-03-2013
Ran by Fox (administrator) on 19-04-2013 at 14:57:36
Running from "C:\Users\Fox\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U74OMDRE"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/19/2013 02:24:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: Au_.exe, version: 15.0.3.0, time stamp: 0x4bc06cd3
Faulting module name: SecureDNSPlugin.dll, version: 1.0.0.1, time stamp: 0x4eaa9458
Exception code: 0xc0000005
Fault offset: 0x00002f17
Faulting process id: 0x1098
Faulting application start time: 0xAu_.exe0
Faulting application path: Au_.exe1
Faulting module path: Au_.exe2
Report Id: Au_.exe3

Error: (04/19/2013 02:13:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000004e4b4
Faulting process id: 0x1148
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (04/19/2013 02:12:48 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall.

Error: (04/18/2013 10:34:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: dragonsetup.exe, version: 15.0.3.0, time stamp: 0x4bc06cd3
Faulting module name: SecureDNSPlugin.dll, version: 1.0.0.1, time stamp: 0x4eaaa7b1
Exception code: 0xc0000005
Fault offset: 0x00002f17
Faulting process id: 0x19d0
Faulting application start time: 0xdragonsetup.exe0
Faulting application path: dragonsetup.exe1
Faulting module path: dragonsetup.exe2
Report Id: dragonsetup.exe3

Error: (04/18/2013 10:09:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000004e4b4
Faulting process id: 0x1040
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (04/18/2013 10:09:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000001651a
Faulting process id: 0x4c4
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (04/18/2013 07:57:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_iphlpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000047501
Faulting process id: 0xda0
Faulting application start time: 0xsvchost.exe_iphlpsvc0
Faulting application path: svchost.exe_iphlpsvc1
Faulting module path: svchost.exe_iphlpsvc2
Report Id: svchost.exe_iphlpsvc3

Error: (04/18/2013 07:52:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000001651a
Faulting process id: 0x4e0
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (04/18/2013 07:28:17 PM) (Source: MsiInstaller) (User: Fox-PC)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2012 -- SA_Error25001: StandardAction(0xC00761A9): Installation cannot be done using this package, because a higher version of the product is already installed. Please either download and run the latest installation package or go to Start menu/Control Panel/Programs and Features (Add or Remove Programs) and run Change action on AVG product.

Error: (04/18/2013 07:20:17 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: abc

Start Time: 01ce3ca4598556ed

Termination Time: 31

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

System errors:
=============
Error: (04/19/2013 02:57:11 PM) (Source: Service Control Manager) (User: )
Description: The Multimedia Class Scheduler service failed to start due to the following error:
%%1053

Error: (04/19/2013 02:57:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

Error: (04/19/2013 02:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Multimedia Class Scheduler service failed to start due to the following error:
%%1053

Error: (04/19/2013 02:56:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

Error: (04/19/2013 02:56:11 PM) (Source: Service Control Manager) (User: )
Description: The Multimedia Class Scheduler service failed to start due to the following error:
%%1053

Error: (04/19/2013 02:56:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

Error: (04/19/2013 02:55:41 PM) (Source: Service Control Manager) (User: )
Description: The Multimedia Class Scheduler service failed to start due to the following error:
%%1053

Error: (04/19/2013 02:55:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

Error: (04/19/2013 02:55:11 PM) (Source: Service Control Manager) (User: )
Description: The Multimedia Class Scheduler service failed to start due to the following error:
%%1053

Error: (04/19/2013 02:55:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

 Leawo Video Converter version  5.2.0.1
 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 2.0.0)
Acrobat.com (Version: 1.6.65)
Active@ ISO Burner (Version: 2.5.0)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Reader 9.5.4 MUI (Version: 9.5.4)
Alcor Micro USB Card Reader (Version: 1.5.17.25482)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ASUS AI Recovery (Version: 1.0.7)
ASUS AP Bank (Version: 1.0.0.0)
ASUS CopyProtect (Version: 1.0.0015)
ASUS Data Security Manager (Version: 1.00.0014)
ASUS FancyStart (Version: 1.0.6)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS MultiFrame (Version: 1.0.0019)
ASUS Power4Gear Hybrid (Version: 1.1.25)
ASUS SmartLogon (Version: 1.0.0007)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS USB2.0 UVC VGA WebCam
ASUS Virtual Camera (Version: 1.0.19)
ATK Package (Version: 1.0.0000)
avast! Free Antivirus (Version: 5.0.462.0)
AVG 2012 (Version: 12.0.1873)
AVG 2012 (Version: 12.0.1890)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.1913)
AVG 2012 (Version: 12.0.2197)
AVG 2012 (Version: 12.0.2221)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 13.0.2890)
AVG 2013 (Version: 13.0.2897)
AVG 2013 (Version: 13.0.2899)
AVG 2013 (Version: 13.0.2904)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 2013.0.2904)
Bandisoft MPEG-1 Decoder
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 2.28)
CDBurnerXP (Version: 4.5.0.3661)
Choice Guard (Version: 1.2.87.0)
CommView for WiFi (Version: 6.3)
Comodo Dragon (Version: 15.0)
COMODO GeekBuddy (Version: 3.3.217083.59)
ControlDeck (Version: 1.0.4)
Coupon Companion (Version: 1.24.151.151)
Cross Fire En
Dell Driver Download Manager (Version: 2.0.0.0)
DriverTuner 3.1.0.0 (Version: 3.1.0.0)
DriverUpdate (Version: 2.2.16918)
ETDWare PS/2-x64 7.0.5.9_WHQL
Fast Boot (Version: 1.0.4)
GlassFish Server Open Source Edition 3.1.2
Google Earth (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.135)
Intel® Graphics Media Accelerator Driver
Internet TV for Windows Media Center (Version: 3.2.1.0)
iTunes (Version: 10.5.2.11)
Java 7 Update 10 (Version: 7.0.100)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 30 (Version: 6.0.300)
Java™ 7 Update 2 (64-bit) (Version: 7.0.20)
Java™ SE Development Kit 7 Update 2 (64-bit) (Version: 1.7.0.20)
Java™ SE Development Kit 7 Update 2 (Version: 1.7.0.20)
JavaFX 2.0.2 (64-bit) (Version: 2.0.2)
JavaFX 2.0.2 SDK (64-bit) (Version: 2.0.2)
JavaFX 2.0.2 SDK (Version: 2.0.2)
JavaFX 2.0.3 (Version: 2.0.3)
Junk Mail filter update (Version: 14.0.8050.1202)
K-Lite Codec Pack 8.7.0 (Basic) (Version: 8.7.0)
League of Legends (Version: 1.3)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Streets & Trips 2007 (Version: 14.0.09.1100)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox (3.6.3) (Version: 3.6.3 (en-US))
MSVCRT (Version: 14.0.1468.721)
NetBeans IDE 7.1 (Version: 7.1)
NetBeans IDE 7.1.2 (Version: 7.1.2)
Nexon Game Manager
Opera 10.53 (Version: 10.53)
Panda Cloud Antivirus (Version: 02.00.00.0000)
Panda Cloud Antivirus (Version: 4.02.00.0000)
Pando Media Booster (Version: 2.6.0.8)
Platform (Version: 1.34)
QuickTime (Version: 7.71.80.42)
Roxio Burn (Version: 1.2)
Roxio Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Speccy (Version: 1.04)
SUPERAntiSpyware (Version: 5.0.1142)
TheBflix (Version: )
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VIA Platform Device Manager (Version: 1.34)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Windows 7 Logon Background Changer (Version: 1.3.4)
Windows Live Call (Version: 14.0.8050.1202)
Windows Live Communications Platform (Version: 14.0.8050.1202)
Windows Live Essentials (Version: 14.0.8050.1202)
Windows Live Family Safety (Version: 14.0.8052.1208)
Windows Live Mail (Version: 14.0.8050.1202)
Windows Live Messenger (Version: 14.0.8050.1202)
Windows Live Photo Gallery (Version: 14.0.8051.1204)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Sync (Version: 14.0.8050.1202)
Windows Live Toolbar (Version: 14.0.8052.1208)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8050.1202)
WinFlash (Version: 2.26.0)
Wireless Console 3 (Version: 3.0.14)
Xilisoft iPod Rip (Version: 2.1.41.0205)
Yahoo! Messenger
Yahoo! Software Update

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 4061.09 MB
Available physical RAM: 2606.02 MB
Total Pagefile: 8120.36 MB
Available Pagefile: 5610.71 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.26 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.11 GB) (Free:186.22 GB) NTFS
3 Drive f: () (Removable) (Total:0.94 GB) (Free:0.9 GB) FAT

========================= Users: ========================================

User accounts for \\FOX-PC

Administrator            Fox                      Guest                   

**** End of log ****



#5 noknojon

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Posted 20 April 2013 - 02:27 AM

Hi -

Just to jump in for a moment while jhayz is offline  .............

 

You have 2 Antivirus programs installed, avast! Free Antivirus (Version: 5.0.462.0) and AVG 2013 (Version: 2013.0.2904) so this may be causing some of your minor problems -

 

Here are the directions to fully uninstall AVG, but if you wish to uninstall avast! I will post them for you -

 

Full directions to remove AVG -
Windows XP and 7
1. Go to Start -> (Settings) -> Control Panel.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG 2013 in the list of programs.
4. Click the Uninstall or Change/Remove button.
5. Follow the instructions on your screen to complete the uninstallation.
6. Restart your computer.

 

NEXT: - Important - Run the Removal Tool -
1. Save all your work and close all documents! Your computer will be restarted during the procedure.
2. Download the AVG Remover tool from our website.
3. Run the downloaded tool and follow the instructions displayed on your screen.
4. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.

 

Thank You -



#6 sharpie

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Posted 20 April 2013 - 01:11 PM

thank you for your help. but i think my laptop died. i turns on but the screen is messed up. i can't see a thing. i tried hooking it up to my tv like i used to do in the past, but now my tv wont even pick up a signal even though it was doing fine last night.






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