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Ram usage not true on process list


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5 replies to this topic

#1 Normalcey

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Posted 18 April 2013 - 01:29 PM

I noticed as of about a week ago, my ram usage doesn't add up in task manager, or processhack. I added up all the figures, and it only came out to 1.2gb of ram, yet its been using 2.6 gb just browsing the web. I did virus scans, came back for zeroacess which I just removed this morning, and that was it. The ram usage is still off the charts, any thoughts? Heres a screenshot of all my processes.

 

http://i50.tinypic.com/bgo480.jpg

 

http://i48.tinypic.com/95wq5l.jpg



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#2 Broni

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Posted 18 April 2013 - 05:25 PM

Are you talking about the bottom of Task Manager where it says:
Physical Memory: x%?


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#3 Normalcey

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Posted 18 April 2013 - 06:51 PM

yes. A week ago just having this stuff up would take around 42% Also one of the SVChost processes slowly inflates while I have chrome open, and when I close it.. there is no effect on anything.

 

Edit : Heres an updated screen shot list, these numbers just don't add up

 

http://tinypic.com/r/14j6vbd/6

 

 

 

http://tinypic.com/r/200d6wz/6

 

 

http://tinypic.com/r/11qs1w1/6


Edited by Normalcey, 18 April 2013 - 06:59 PM.


#4 Broni

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Posted 18 April 2013 - 07:01 PM

"Physical Memory" line tells you how much RAM is being used so there is nothing to add up.

Starting with Vista and up that number looks different than in XP but your usage over 80% looks high.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


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#5 Normalcey

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Posted 18 April 2013 - 07:45 PM

The Order isn't in the order you posted, because the first one is taking forever for the "health check" part. Maybe it's stuck.

 

 

 

 

Farbar Service Scanner Version: 14-04-2013
Ran by Jessi (administrator) on 18-04-2013 at 17:12:47
Running from "F:\Users\Jessi"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
 
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.
 
bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.
 
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
 
 
 
 

 Results of screen317's Security Check version 0.99.62  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 8 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 24  
 Java 7 Update 9  
 Java version out of Date! 
  Adobe Flash Player 11.3.300.268 Flash Player out of Date!  
 Mozilla Firefox 19.0.2 Firefox out of Date!  
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
 Privatefirewall 6.1 pfsvc.exe  
 Privacyware Privatefirewall 7.0 PFGUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
 
 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org
 
Database version: v2013.04.18.12
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Jessi :: JESSI-PC [administrator]
 
4/18/2013 5:33:12 PM
mbar-log-2013-04-18 (17-33-12).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: 
Objects scanned: 28637
Time elapsed: 16 minute(s), 24 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} (Hijack.Trojan.Siredef.C) -> Delete on reboot.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 6
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a (Trojan.Siredef.C) -> Delete on reboot.
 
Files Detected: 7
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\@ (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\n (Trojan.0Access) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\@ (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\n (Trojan.0Access) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U\00000001.@ (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U\80000000.@ (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U\800000cb.@ (Trojan.Siredef.C) -> Delete on reboot.
 
(end)
 
 
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 8.0.7601.17514
 
Java version: 1.6.0_24
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 3.013000 GHz
Memory total: 3220430848, free: 191111168
 
------------ Kernel report ------------
     04/18/2013 17:16:22
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\nvstor.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\SysWOW64\speedfan.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\pwipf6.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\Program Files (x86)\UltraISO\drivers\ISODrv64.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\nvm62x64.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\mcvidrv_x64.sys
\SystemRoot\system32\DRIVERS\STREAM.SYS
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\mcaudrv_x64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\tap0901t.sys
\SystemRoot\system32\DRIVERS\evolve.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\libusb0.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_nvstor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\xnacc.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\udfs.sys
\??\F:\Users\Jessi\processhacker-2.30-bin\x64\kprocesshacker.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\gdi32.dll
\Windows\System32\ole32.dll
\Windows\System32\sechost.dll
\Windows\System32\clbcatq.dll
\Windows\System32\shell32.dll
\Windows\System32\advapi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\wininet.dll
\Windows\System32\iertutil.dll
\Windows\System32\normaliz.dll
\Windows\System32\comdlg32.dll
\Windows\System32\kernel32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\user32.dll
\Windows\System32\nsi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\msvcrt.dll
\Windows\System32\psapi.dll
\Windows\System32\difxapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\imm32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\lpk.dll
\Windows\System32\usp10.dll
\Windows\System32\urlmon.dll
\Windows\System32\msctf.dll
\Windows\System32\comctl32.dll
\Windows\System32\devobj.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\wintrust.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa800494c060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000076\
Lower Device Object: 0xfffffa8004947510
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8003737060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000062\
Lower Device Object: 0xfffffa80025e4790
Lower Device Driver Name: \Driver\nvstor\
Driver name found: nvstor
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\storport.sys (0x0)
Load Function returned 0x0
Downloaded database version: v2013.04.18.12
Downloaded database version: v2013.04.17.03
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8003737060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003737b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003737060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80025a67a0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80025e4790, DeviceName: \Device\00000062\, DriverName: \Driver\nvstor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a002131dc0, 0xfffffa8003737060, 0xfffffa8050396090
Lower DeviceData: 0xfffff8a00de56670, 0xfffffa80025e4790, 0xfffffa804f8cca70
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3E573E56
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 312578048
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-312561808-312581808)...
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa800494c060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800494cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800494c060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004947510, DeviceName: \Device\00000076\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00af4b6d0, 0xfffffa800494c060, 0xfffffa805030d790
Lower DeviceData: 0xfffff8a00ae46cc0, 0xfffffa8004947510, 0xfffffa804f63de40
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: BF4C83C6
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 162304632
    Partition file system is NTFS
    Partition is not bootable
 
    Partition 1 type is Extended with LBA (0xf)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 162304695  Numsec = 150272010
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Done!
Performing system, memory and registry scan...
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\n --> [Trojan.0Access]
Infected: c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\n --> [Trojan.0Access]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} --> [Hijack.Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U\00000001.@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U\80000000.@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\U\800000cb.@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a --> [Trojan.Siredef.C]
Done!
Scan finished
=======================================
 
 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.04.18.12
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Jessi :: JESSI-PC [administrator]
 
4/18/2013 5:35:19 PM
mbam-log-2013-04-18 (17-35-19).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 253510
Time elapsed: 10 minute(s), 17 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\$Recycle.Bin\S-1-5-18\$2bad91f3ac8591309539cdec6274a91a\n (Trojan.0Access) -> Delete on reboot.
C:\$Recycle.Bin\S-1-5-21-556333682-2011167990-3562698924-1000\$2bad91f3ac8591309539cdec6274a91a\n (Trojan.0Access) -> Delete on reboot.
 
(end)
 

 

 
 

 

 

 

 

 

 

 

 



#6 Broni

Broni

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Posted 18 April 2013 - 07:54 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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