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Adchoices and Zero Access


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14 replies to this topic

#1 Jhughes30

Jhughes30

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Posted 18 April 2013 - 08:44 AM

    My problem started with adchoices.  I have had it on all websites i visit for a while.  At first i thought it was just some add on.  I have tried to get rid of it with running malwarebytes but it would never pick anything up.  I thought it must have been an add on i got from a google redierct virus i had a while ago.  Anyway yesterday i decided to run rogue killer after looking through a guide on the site and it said i had Zero Access (I still have that log if that will help) which at that point i decided the problem might be a bit over my head and here i am! :)

  

   As far as symptons other then adchoices and snapdo showing up i dont really have any symptoms.  My hope is that i am overreacting to snapdo and adchoices suddenly appearing on my compter. I have run dds and posted the logs below

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.6.0_26
Run by Owner at 7:34:21 on 2013-04-18
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2046.1259 [GMT -4:00]
.
AV:  *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW:  *Disabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Maxtor\OneTouch\utils\OneTouch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GM5084
uProxyOverride = 127.0.0.1:9421;<local>
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: EWPBrowseObject Class: {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - c:\program files\canon\easy-webprint\Toolband.dll
uRun: [scheduler_monitor] "c:\program files\reaconverter 5.5 pro\init_scheduler.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [readericon] "c:\program files\digital media reader\readericon45G.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /install
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Reminder] c:\windows\creator\Remind_XP.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [MSKDetectorExe] "c:\program files\mcafee\spamkiller\MSKDetct.exe" /uninstall
mRun: [CanonMyPrinter] "c:\program files\canon\myprinter\BJMyPrt.exe" /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [MaxtorOneTouch] "c:\program files\maxtor\onetouch\utils\OneTouch.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [Power2GoExpress] NA
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart17.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn311\wlancfg5.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab
DPF: {C1D592D2-D4F6-4E9C-968D-797449DC0ADC} - hxxp://www.dvrstation.com/webServer.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.cbsgames.com/games/play/bejeweled/popcaploader_v10.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 10.1.10.1
TCP: Interfaces\{3566F147-5484-45AA-9A17-DDC3BF82634C} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{6993A992-16BD-49AA-9CB2-696062C134EA} : DHCPNameServer = 10.1.10.1
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner.your-2ce3a83d6a\application data\mozilla\firefox\profiles\f0o4ksub.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://feed.snap.do/?publisher=Tightrope&dpid=Tightrope&co=US&userid=17138e54-8b31-40ab-9f0c-b54101eba781&searchtype=ds&q=
FF - plugin: c:\documents and settings\owner.your-2ce3a83d6a\local settings\application data\citrix\plugins\94\npappdetector.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\windows\npMSDM.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dll
FF - ExtSQL: !HIDDEN! 2009-09-11 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
user_pref('extensions.dealply.partner', 'sft3');
user_pref('extensions.dealply.channel', 'sft3soft32');
user_pref('extensions.dealply.installId', 'v24300273494953790260052012082716352218');
user_pref('extensions.dealply.installIdSource', 'inst');
user_pref('extensions.dealply.sampleGroup', '8');
.
============= SERVICES / DRIVERS ===============
.
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-1-25 13560]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R3 HidMouse;HidMouse;c:\windows\system32\drivers\HidMouse.sys [2006-10-10 29184]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 gfiark;gfiark;c:\windows\system32\drivers\gfiark.sys [2013-1-25 33616]
S3 rcp_service;ReaConverter scheduler service;c:\program files\reaconverter 5.5 pro\rcp_scheduler.exe [2007-11-30 558592]
S3 WLC811GPCI;CNWL-311 WLAN PCI;c:\windows\system32\drivers\WLC811G.sys [2006-9-27 50432]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADLTScriptFile="c:\windows\system32\NOTEPAD.EXE" "%1"
ShellExec: pi11.exe: Open="c:\program files\microsoft digital image 2006\pi.exe" "%1"
ShellExec: voloview.exe: Open="c:\program files\volo view express\voloview.exe"
ShellExec: voloview.exe: View with Volo View="c:\program files\volo view express\voloview.exe"
.
=============== Created Last 30 ================
.
2013-04-17 17:01:15    --------    d-----w-    c:\program files\Runtime Software
2013-04-16 20:20:45    --------    d-----w-    c:\program files\CCleaner
2013-04-16 15:39:12    98816    ----a-w-    c:\windows\sed.exe
2013-04-16 15:39:12    256000    ----a-w-    c:\windows\PEV.exe
2013-04-16 15:39:12    208896    ----a-w-    c:\windows\MBR.exe
2013-03-20 19:46:34    12928    -c----w-    c:\windows\system32\dllcache\usb8023x.sys
2013-03-20 19:46:34    12928    -c----w-    c:\windows\system32\dllcache\usb8023.sys
.
==================== Find3M  ====================
.
2013-04-04 18:50:32    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-03-08 08:36:22    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:32:25    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50:30    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06:31    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-03-02 02:06:30    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-03-02 02:06:30    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-03-02 01:25:02    1867264    ----a-w-    c:\windows\system32\win32k.sys
2013-03-02 01:08:47    385024    ----a-w-    c:\windows\system32\html.iec
2013-02-27 07:56:51    2067456    ----a-w-    c:\windows\system32\mstscax.dll
2013-02-12 00:32:23    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-12 00:32:23    12928    ------w-    c:\windows\system32\drivers\usb8023x.sys
2013-01-26 03:55:44    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-01-25 14:38:56    13560    ----a-w-    c:\windows\system32\drivers\gfibto.sys
.
============= FINISH:  7:35:35.73 ===============
 

 

 

 

 

 

 

 

 

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#2 fireman4it

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Posted 18 April 2013 - 11:53 AM

Hello Jhughes30,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.
  • Finally, please reply using the Post button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  • 1.
    • Download RogueKiller on the desktop
    • Close all the running processes
    • Under Vista/Seven, right click -> Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • When prompted, Click Scan
    • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again
    2.
    Please download Listparts
    Please download Listparts64
    Run the tool, click Scan and post the log (Result.txt) it makes.




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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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#3 Jhughes30

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Posted 18 April 2013 - 03:37 PM

here is the roguekiller log

 

 

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Scan -- Date : 04/18/2013 14:16:18
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200BB-00KEA0 +++++
--- User ---
[MBR] 1e68ef2c8ebd149b4503c81c1255305e
[BSP] d12ff8feecd9403d51fd109f81724387 : Legit.B MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 8675100 | Size: 301006 Mo
1 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 63 | Size: 4235 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[6]_S_04182013_02d1416.txt >>
RKreport[1]_S_04162013_02d1116.txt ; RKreport[2]_D_04162013_02d1118.txt ; RKreport[3]_PR_04162013_02d1134.txt ; RKreport[4]_S_04162013_02d1642.txt ; RKreport[5]_D_04162013_02d1643.txt ;
RKreport[6]_S_04182013_02d1416.txt


 



#4 Jhughes30

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Posted 18 April 2013 - 03:40 PM

and here is the listparts log also listparts64 would not run it said it was not a valid win32 application

 

 

 

 

 

 

 

 

ListParts by Farbar Version: 17-04-2013
Ran by Owner (administrator) on 18-04-2013 at 14:16:47
Windows XP (X86)
Running From: C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Desktop
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 26%
Total physical RAM: 2046.48 MB
Available physical RAM: 1501.75 MB
Total Pagefile: 3937.79 MB
Available Pagefile: 3471.97 MB
Total Virtual: 2047.88 MB
Available Virtual: 1998.31 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:293.95 GB) (Free:234.34 GB) NTFS ==>[Drive with boot components (Windows XP)]
6 Drive h: () (Fixed) (Total:4.13 GB) (Free:2.39 GB) FAT32

  Disk ###  Status      Size     Free     Dyn  Gpt
  --------  ----------  -------  -------  ---  ---
  Disk 0    Online       298 GB      0 B         

Partitions of Disk 0:
===============

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary           4236 MB    32 KB
  Partition 2    Primary            294 GB  4236 MB
======================================================================================================

Disk: 0
Partition 1
Type  : 0B
Hidden: No
Active: No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     H                FAT32  Partition   4236 MB  Healthy            
======================================================================================================

Disk: 0
Partition 2
Type  : 07
Hidden: No
Active: Yes

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2     C                NTFS   Partition    294 GB  Healthy    System (partition with boot components)  
======================================================================================================
============================== MBR Partition Table ==================

==============================
Partitions of Disk 0:
===============
Disk ID: 01550154

Partition 1: (Active) - (Size=294 GB) - (Type=07) (NTFS)

Partition 2: (Not Active) - (Size=4 GB) - (Type=0B)


****** End Of Log ******



#5 fireman4it

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Posted 18 April 2013 - 04:00 PM

1.
Download AdwCleaner
  • Double click on AdwCleaner.exe to run the tool.
    ***Note: Windows Vista and Windows 7 users:
    Right click in the adwCleaner.exe and select
    Run%20as%20admin.png
  • Click the Delete button.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your next reply.
  • Or you can find the logfile at C:\AdwCleaner[R1].txt.
2.
Download and run Junkware Removal Tool. ***Your Anti Virus may see this download as malicious, don't worry continue on.

Please download Junkware Removal Tool to your desktop.
  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
    the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next Reply.
Things to include in your next reply::
AdwCleaner log
JRT.txt
How is your machine running now?

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#6 Jhughes30

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Posted 19 April 2013 - 06:53 AM

My computer seems to be running pretty good right now it is not lagging like it was. I think we may have taken care of the problem. :thumbup2:

 

 

 

 

 

# AdwCleaner v2.200 - Logfile created 04/19/2013 at 07:33:37
# Updated 02/04/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Owner - BEN
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

*************************

AdwCleaner[R1].txt - [7369 octets] - [25/01/2013 12:07:54]
AdwCleaner[R2].txt - [842 octets] - [25/01/2013 14:50:53]
AdwCleaner[R3].txt - [1420 octets] - [16/04/2013 11:08:48]
AdwCleaner[R4].txt - [1539 octets] - [16/04/2013 11:10:04]
AdwCleaner[S1].txt - [7602 octets] - [25/01/2013 12:10:55]
AdwCleaner[S3].txt - [362 octets] - [16/04/2013 11:09:15]
AdwCleaner[S4].txt - [1642 octets] - [16/04/2013 11:10:20]
AdwCleaner[S5].txt - [998 octets] - [19/04/2013 07:33:37]

########## EOF - C:\AdwCleaner[S5].txt - [1057 octets] ##########

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.8.5 (04.17.2013:1)
OS: Microsoft Windows XP x86
Ran by Owner on Fri 04/19/2013 at  7:38:03.21
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\DisplayName
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\URL
Successfully repaired: [Registry Value] hkey_current_user\software\microsoft\internet explorer\searchurl\\Default



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\adawaretb"
Successfully deleted: [Folder] "C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\performersoft"
Successfully deleted: [Folder] "C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\viewpoint"
Successfully deleted: [Folder] "C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Local Settings\Application Data\visi_coupon"
Successfully deleted: [Folder] "C:\Program Files\bigfix"
Successfully deleted: [Folder] "C:\Program Files\registry mechanic"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\mozilla\firefox\profiles\f0o4ksub.default\user.js
Successfully deleted: [File] C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\mozilla\firefox\profiles\f0o4ksub.default\searchplugins\web search.xml
Successfully deleted: [Folder] C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\mozilla\firefox\profiles\f0o4ksub.default\jetpack
Successfully deleted: [Folder] C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\mozilla\firefox\profiles\f0o4ksub.default\extensions\staged
Successfully deleted the following from C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\mozilla\firefox\profiles\f0o4ksub.default\prefs.js

user_pref("extensions.helperbar.SmartbarDisabled", false);
user_pref("extensions.helperbar.SmartbarStateMinimaized", false);
user_pref("keyword.URL", "hxxp://feed.snap.do/?publisher=Tightrope&dpid=Tightrope&co=US&userid=17138e54-8b31-40ab-9f0c-b54101eba781&searchtype=ds&q=");
Emptied folder: C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\mozilla\firefox\profiles\f0o4ksub.default\minidumps [9 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 04/19/2013 at  7:43:41.20
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

 

 

 

 

 

 

 



#7 fireman4it

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Posted 22 April 2013 - 07:05 PM

Glad to hear the machine is better. Let's run one more tool to see if there is any leftovers.

 

I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png
       icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


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#8 Jhughes30

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Posted 23 April 2013 - 01:59 PM

here is the eset scan report it picked up a few things

 

 

 

C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\33\63f00161-21654d54    a variant of Java/TrojanDownloader.Agent.NDN trojan    cleaned by deleting - quarantined
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\42\5ec3096a-65339844    Java/Exploit.CVE-2011-3544.AX trojan    cleaned by deleting - quarantined
C:\Documents and Settings\Owner.YOUR-2CE3A83D6A\Application Data\Sun\Java\Deployment\cache\6.0\63\3d6f5a3f-3034b699    Java/Exploit.CVE-2012-1723.CT trojan    cleaned by deleting - quarantined
C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP2305\A0228666.exe    Win32/OpenCandy application    deleted - quarantined
C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP2305\A0228668.exe    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP2305\A0228669.dll    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP2305\A0228671.exe    multiple threats    cleaned by deleting - quarantined
C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP2305\A0228678.dll    a variant of Win32/Bundled.Toolbar.Ask application    cleaned by deleting - quarantined
 



#9 Jhughes30

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Posted 23 April 2013 - 02:11 PM

One question are any of these serious?



#10 fireman4it

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Posted 23 April 2013 - 04:05 PM

One question are any of these serious?

 

No, Most of those are in the system restore which we will reset anyway.

 

 

Congratulations! You now appear clean! :cool:

Are things running okay? Do you have any more questions?

 

 

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess

  • Download OTC by OldTimer and save it to your desktop.
  • Double click OTC_Icon.jpg icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big CleanUp.jpg button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.

 

 

One of the most common questions found when cleaning malware is "how did my machine get infected?"

There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest.  It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on.  Whether these things are files or sites it doesn't really matter.  If something is out to get you, and you click on it, it most likely will. 

Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that.  Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean.  For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is.  The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!.  These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software.  For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message  or alert.  When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge.  You can check to see if it's a real alert by right-clicking on the window.  If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your http://en.wikipedia.org/wiki/Taskbar#Screenshots '>Taskbar, right click and chose close.
  • Do not visit pornographic websites.  I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites.  I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you.  It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection.  Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money.  By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.


Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
  • Windows Vista users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
  • Windows 7 users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here



Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:


Use an AntiVirus Software
It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running.  This alone can save you a lot of trouble with malware in the future. 
See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

It is imperative that you update your Antivirus software at least once a week (even more if you wish).  If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.  If you use a commercial antivirus program you must make sure you keep renewing your subscription.  Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Install an Anti-Malware program
Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you.  Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java).  You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.


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#11 fireman4it

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Posted 25 April 2013 - 07:04 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it


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#12 Jhughes30

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Posted 27 April 2013 - 09:02 AM

yes i am still here sorry for the delay i will get on this as soon as possible i have been away from my computer for work :) thanks again for all of your help



#13 Jhughes30

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Posted 29 April 2013 - 07:19 AM

i have now finished all the steps and my computer seems to be doing well.  Thank you for all of your help.  One question is adchoices a legitimate advertisement? or is it spyware?



#14 fireman4it

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Posted 01 May 2013 - 08:05 PM

One question is adchoices a legitimate advertisement? or is it spyware?

 

It usually come along with an other program you download without your knowledge. We commonly call it crapwear. Yahoo uses it alot.


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#15 fireman4it

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Posted 03 May 2013 - 06:17 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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