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Windows 7 Black Screen mouse pointer only.

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#1 SlickTrick


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  • Local time:08:22 PM

Posted 17 April 2013 - 03:52 PM

I have a Dell laptop that boots to a black screen with only a mouse pointer.


OS - Windows 7 HP 64b


This is what I have done so far;


I have run both the onboard and PCDoctor diagnostics (purchased the professional version) All hardware has passed.


I tried to do a system restore, but it failed because it was unable to extract a file from the restore point (malware file), so I removed the hard drive and mounted it in my Linux machine, and manually copied the 5 hives from RegBack to system32/config and put the ones that were origionaly there into a backup folder.


This allowed me to boot to the desktop, where I ran MalwareBytes and found 4 traces. After removing these, it is again booting only to a black screen with a mouse pointer.


Safemode produces the same results.

I cannot access Taskmanager by any means, right click does not appear to work.


I am able to mount the registry offline and the HKLM/Software/Microsoft/WindowsNT/Winlogon apears to be all correct; Shell is Explorer.exe

Explorer.exe is located on the HDD in the proper places.


I am very comfortable working in the registry, and with Windows in general, however I am stumped on this one.


Another set of eyes on this would be appreciated.




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