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After removing claro virus, I cant connect to the internet


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#1 mrsphxbabe

mrsphxbabe

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Posted 17 April 2013 - 01:52 PM

Please help,, I removed the virus claro with instructions from bleeping computer and now I am unable to connect to the internet on that computer.  it has a lot of changes to system services, and wont allow me to make the changes to turn them back on or start them. I did a system restore, but I wont allow me to do that either.  please help


Edited by Orange Blossom, 17 April 2013 - 07:10 PM.
Moved to AII from Windows 7. ~ OB :cherry:


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#2 TwinHeadedEagle

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Posted 17 April 2013 - 02:51 PM

Firts run AdwCleaner, that will remove crap that is still present --> http://www.bleepingcomputer.com/download/adwcleaner/

 

Then run this utility --> http://www.tweaking.com/content/page/restore_important_windows_services.html

 

After that run Complete Internet Repair --> http://www.majorgeeks.com/Complete_Internet_Repair_d7183.html






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