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Adchoices and Zero Access


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#1 Jhughes30

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Posted 17 April 2013 - 01:32 PM

I have been trying to get rid of adchoices for a while on my computer and ran roguekiller and it looks like i might have zero access.  I have given up trying to fix it myself



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#2 Broni

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Posted 17 April 2013 - 06:40 PM

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 Jhughes30

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Posted 18 April 2013 - 07:04 AM

thanks for your help!!



#4 Jhughes30

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Posted 18 April 2013 - 08:46 AM

I was able to create the logs and create a new topic here again thank you for your help! :)

 

 http://www.bleepingcomputer.com/forums/t/492059/adchoices-and-zero-access/



#5 Broni

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Posted 18 April 2013 - 03:29 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


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