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Windows Re-install


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#1 dewq

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Posted 17 April 2013 - 11:43 AM

Hi, I really don't know what to do now ... I installed a Legal Windows Home Premium 32-bit ... but when I try to install a Game appear some errors (like ''CRC ERROR'' or '' Unknown custom message name ''DeviceDriver in ''cm'' constant'') i really don't know what to do ... Do I need to install some programs ? or Drivers ?(if i need to download pls tell me the name or the site where i can download it) and also the function keys(fn) does'nt work, only the Sound(fn). PLS HELP ME I NEED HELP(the games I tried to install are DMC and LoL) ..... thx for reading



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#2 TwinHeadedEagle

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Posted 17 April 2013 - 02:53 PM

First you should Disable automatic restart on system failure by following this info --> http://pcsupport.about.com/od/fixtheproblem/ss/disable-auto-restart-windows-7.htm

 

Then try to make a shot of the screen when BSOD happens



#3 dewq

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Posted 18 April 2013 - 12:31 PM

srry but it's not a BSOD ... it's something like that --> http://mytaxwise.blogspot.it/2013/01/crc-error-when-installing-taxwise-2705.html



#4 hamluis

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Posted 18 April 2013 - 12:36 PM

CRC errors...can mean damaged files...a failing CMOS battery...or various other things.

 

Please...post the exact wording of the error message...or messages.  Help us to help you.

 

Louis



#5 dewq

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Posted 18 April 2013 - 01:05 PM

 



#6 dewq

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Posted 18 April 2013 - 01:06 PM

This're the errors only from DMC(Devil May Cry) i don't have LoL ..... i don't know why i have this problems help pls

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#7 hamluis

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Posted 18 April 2013 - 03:35 PM

<<...when I try to install a Game appear some errors (like ''CRC ERROR'' or '' Unknown custom message name ''DeviceDriver in ''cm'' constant'')>>

 

I'd like to see the detailed error messages noted above, please.

 

I'm also curious as to why your title reflects a problem with Windows...but your comments only indicate a problem installing certain, not all, games.

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis

 



#8 dewq

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Posted 18 April 2013 - 11:46 PM

http://speccy.piriform.com/results/FGqtdg1j6sjFZAGbBVMiFXH

 

 

MiniToolBox :

MiniToolBox by Farbar  Version:05-03-2013
Ran by dewq (administrator) on 19-04-2013 at 06:45:50
Running from "C:\Users\dewq\Desktop\PC"
Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/19/2013 06:39:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/18/2013 07:19:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/17/2013 09:03:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/17/2013 04:12:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/17/2013 02:41:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2013 08:22:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2013 07:27:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2013 07:02:46 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (04/19/2013 06:42:51 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (04/19/2013 06:42:51 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (04/19/2013 06:38:29 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
 
Error: (04/19/2013 06:38:29 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (04/19/2013 06:38:29 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
 
Error: (04/19/2013 06:38:29 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (04/19/2013 06:38:29 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (04/19/2013 06:38:29 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (04/19/2013 06:38:18 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
 
Error: (04/19/2013 06:38:18 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
 
Microsoft Office Sessions:
=========================
Error: (04/19/2013 06:39:12 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/18/2013 07:19:33 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/17/2013 09:03:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/17/2013 04:12:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/17/2013 02:41:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2013 08:22:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2013 07:27:48 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2013 07:02:46 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.3.0.29544)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
AIMP3 (Version: v3.20.1165, 21.12.2012)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 13.0.3272)
AVG 2013 (Version: 2013.0.3272)
DAEMON Tools Lite (Version: 4.47.1.0333)
Google Chrome (Version: 28.0.1478.0)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
K-Lite Mega Codec Pack 9.8.5 (Version: 9.8.5)
LogMeIn Hamachi (Version: 2.1.0.296)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Skype Click to Call (Version: 6.7.12055)
Skype™ 6.3 (Version: 6.3.105)
Speccy (Version: 1.21)
TeamViewer 8 (Version: 8.0.17396)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
VLC media player 2.0.6 (Version: 2.0.6)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wisdom-soft ScreenHunter 6.0 Plus
 
========================= Memory info: ===================================
 
Percentage of memory in use: 37%
Total physical RAM: 3005.86 MB
Available physical RAM: 1893.25 MB
Total Pagefile: 6010.01 MB
Available Pagefile: 4921.74 MB
Total Virtual: 2047.88 MB
Available Virtual: 1957.49 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:34.91 GB) (Free:19.2 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:20.4 GB) (Free:2.96 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.08 GB) FAT32
5 Drive g: (20130125_163046) (CDROM) (Total:5.58 GB) (Free:0 GB) CDFS
6 Drive h: (New Volume) (Fixed) (Total:214.84 GB) (Free:157.13 GB) NTFS
7 Drive i: (New Volume) (Fixed) (Total:195.31 GB) (Free:166.91 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\1Q84
 
Administrator            dewq                     Guest                    
 
 
**** End of log ****


#9 hamluis

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Posted 19 April 2013 - 10:41 AM

Did you do a clean install?

 

This is an HP system and a recovery partition is observed...but if you did a clean install, the recovery partition is useless and should have been deleted.

 

Did you run a diagnostic on the hard drive...before installing Windows?

 

Louis

 

Edit:  This is the same system with the previous illegal install of Win 7 Ultimate, right?  To install a legal version of Windows, you may need to delete the previous existing partitions...then do the install...then create additional partitions that you may desire.

 

Appears to me that all you did was install a version other than Win 7 Ultimate...on the same partition.  None of your partition sizes have changed.


Edited by hamluis, 19 April 2013 - 10:56 AM.





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