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Can't find virus/malware.


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3 replies to this topic

#1 hiroshi

hiroshi

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Posted 16 April 2013 - 10:06 PM

I have both Norton and Malwarebytes Pro and both show that my computer is clean.  I ran Spybot just to see if something was missed.  It came up with "ilivid.toolbar" and it can't remove it.  I checked Control Panel and also tool, add-on's and it appears O.K.  My computer seems to be running fine as usual. Can this be a false warning from Spybot and if not, where can I look to see where it might be hiding.  I've read I should look for it in Regedit but, I understand a novice shouldn't be mess'in with it. Can anyone help me on this subject?  Thanks.



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#2 boopme

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Posted 16 April 2013 - 10:15 PM

Hello and welcome hiroshi, this should remove it.

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hiroshi

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Posted 17 April 2013 - 10:58 AM

~~ Registry Key

Successfully deleted: [Registry Key] hkey_local_machine\software\conduit
Successfully deleted: [Registry Key] hkey_current_user\software\softonic
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak
Successfully deleted: [Registry Key] hkey_current_user\software\visualbee
Successfully deleted: [Registry Key] hkey_local_machine\software\visualbee
Successfully deleted: [Registry Key] hkey_current_user\software\appdatalow\software\smartbar
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\s
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\software\classes\Toolbar.CT3268494
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\visualbee"
Successfully deleted: [Folder] "C:\Users\Hiroshi\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Hiroshi\appdata\local\visualbeeexe"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"



~~~ FireFox

Successfully deleted the following from C:\Users\Hiroshi\AppData\Roaming\mozilla\firefox\profiles\rhogegki.default-1356459290988\prefs.js

user_pref("CT3268494_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1360116313277,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}
user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3268494&octid=CT3268494&SearchSource=61&CUI=UN60572980169474210&UM=UM_ID&UP=SPDB3EB6C7-95DE-4808-
user_pref("Smartbar.ConduitSearchEngineList", "VisualBee V.1 Customized Web Search");
user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
user_pref("Smartbar.keywordURLSelectedCTID", "CT3268494");
user_pref("browser.search.defaultthis.engineName", "VisualBee V.1 Customized Web Search");
user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=3&q={searchTerms}&sspv=SP_FFWSP06&CUI=UN60572980169474210");
user_pref("browser.search.selectedEngine", "VisualBee V.1 Customized Web Search");
user_pref("ct3268494.UserID", "UN60572980169474210");
user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("smartbar.machineId", "FOZS40HWXSPJKEZ3XZLOV6OD3YLGRIRPSDYZRIB/RVC8GXVY3CLKFM+YVWDD9DCGEXUHO24T3DW2X+OR9GB2UW");



~~~ Event Viewer Logs were cleared

~~ Registry Keys

Successfully deleted: [Registry Key] hkey_local_machine\software\conduit
Successfully deleted: [Registry Key] hkey_current_user\software\softonic
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak
Successfully deleted: [Registry Key] hkey_current_user\software\visualbee
Successfully deleted: [Registry Key] hkey_local_machine\software\visualbee
Successfully deleted: [Registry Key] hkey_current_user\software\appdatalow\software\smartbar
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\s
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\software\classes\Toolbar.CT3268494
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\visualbee"
Successfully deleted: [Folder] "C:\Users\Hiroshi\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Hiroshi\appdata\local\visualbeeexe"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"



~~~ FireFox

Successfully deleted the following from C:\Users\Hiroshi\AppData\Roaming\mozilla\firefox\profiles\rhogegki.default-1356459290988\prefs.js

user_pref("CT3268494_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1360116313277,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}
user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3268494&octid=CT3268494&SearchSource=61&CUI=UN60572980169474210&UM=UM_ID&UP=SPDB3EB6C7-95DE-4808-
user_pref("Smartbar.ConduitSearchEngineList", "VisualBee V.1 Customized Web Search");
user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
user_pref("Smartbar.keywordURLSelectedCTID", "CT3268494");
user_pref("browser.search.defaultthis.engineName", "VisualBee V.1 Customized Web Search");
user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=3&q={searchTerms}&sspv=SP_FFWSP06&CUI=UN60572980169474210");
user_pref("browser.search.selectedEngine", "VisualBee V.1 Customized Web Search");
user_pref("ct3268494.UserID", "UN60572980169474210");
user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("smartbar.machineId", "FOZS40HWXSPJKEZ3XZLOV6OD3YLGRIRPSDYZRIB/RVC8GXVY3CLKFM+YVWDD9DCGEXUHO24T3DW2X+OR9GB2UW");



~~~ Event Viewer Logs were cleared

~~ Registry Keys

Successfully deleted: [Registry Key] hkey_local_machine\software\conduit
Successfully deleted: [Registry Key] hkey_current_user\software\softonic
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak
Successfully deleted: [Registry Key] hkey_current_user\software\visualbee
Successfully deleted: [Registry Key] hkey_local_machine\software\visualbee
Successfully deleted: [Registry Key] hkey_current_user\software\appdatalow\software\smartbar
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\s
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\software\classes\Toolbar.CT3268494
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\visualbee"
Successfully deleted: [Folder] "C:\Users\Hiroshi\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Hiroshi\appdata\local\visualbeeexe"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"



~~~ FireFox

Successfully deleted the following from C:\Users\Hiroshi\AppData\Roaming\mozilla\firefox\profiles\rhogegki.default-1356459290988\prefs.js

user_pref("CT3268494_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1360116313277,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}
user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3268494&octid=CT3268494&SearchSource=61&CUI=UN60572980169474210&UM=UM_ID&UP=SPDB3EB6C7-95DE-4808-
user_pref("Smartbar.ConduitSearchEngineList", "VisualBee V.1 Customized Web Search");
user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
user_pref("Smartbar.keywordURLSelectedCTID", "CT3268494");
user_pref("browser.search.defaultthis.engineName", "VisualBee V.1 Customized Web Search");
user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=3&q={searchTerms}&sspv=SP_FFWSP06&CUI=UN60572980169474210");
user_pref("browser.search.selectedEngine", "VisualBee V.1 Customized Web Search");
user_pref("ct3268494.UserID", "UN60572980169474210");
user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("smartbar.machineId", "FOZS40HWXSPJKEZ3XZLOV6OD3YLGRIRPSDYZRIB/RVC8GXVY3CLKFM+YVWDD9DCGEXUHO24T3DW2X+OR9GB2UW");



~~~ Event Viewer Logs were cleared

~~ Registry Keys

Successfully deleted: [Registry Key] hkey_local_machine\software\conduit
Successfully deleted: [Registry Key] hkey_current_user\software\softonic
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak
Successfully deleted: [Registry Key] hkey_current_user\software\visualbee
Successfully deleted: [Registry Key] hkey_local_machine\software\visualbee
Successfully deleted: [Registry Key] hkey_current_user\software\appdatalow\software\smartbar
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\s
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\software\classes\Toolbar.CT3268494
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\visualbee"
Successfully deleted: [Folder] "C:\Users\Hiroshi\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Hiroshi\appdata\local\visualbeeexe"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"



~~~ FireFox

Successfully deleted the following from C:\Users\Hiroshi\AppData\Roaming\mozilla\firefox\profiles\rhogegki.default-1356459290988\prefs.js

user_pref("CT3268494_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1360116313277,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}
user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3268494&octid=CT3268494&SearchSource=61&CUI=UN60572980169474210&UM=UM_ID&UP=SPDB3EB6C7-95DE-4808-
user_pref("Smartbar.ConduitSearchEngineList", "VisualBee V.1 Customized Web Search");
user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
user_pref("Smartbar.keywordURLSelectedCTID", "CT3268494");
user_pref("browser.search.defaultthis.engineName", "VisualBee V.1 Customized Web Search");
user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=3&q={searchTerms}&sspv=SP_FFWSP06&CUI=UN60572980169474210");
user_pref("browser.search.selectedEngine", "VisualBee V.1 Customized Web Search");
user_pref("ct3268494.UserID", "UN60572980169474210");
user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("smartbar.machineId", "FOZS40HWXSPJKEZ3XZLOV6OD3YLGRIRPSDYZRIB/RVC8GXVY3CLKFM+YVWDD9DCGEXUHO24T3DW2X+OR9GB2UW");



~~~ Event Viewer Logs were cleared

~~ Registry Keys

Successfully deleted: [Registry Key] hkey_local_machine\software\conduit
Successfully deleted: [Registry Key] hkey_current_user\software\softonic
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak
Successfully deleted: [Registry Key] hkey_current_user\software\visualbee
Successfully deleted: [Registry Key] hkey_local_machine\software\visualbee
Successfully deleted: [Registry Key] hkey_current_user\software\appdatalow\software\smartbar
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] hkey_local_machine\software\classes\s
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\software\classes\Toolbar.CT3268494
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\visualbee"
Successfully deleted: [Folder] "C:\Users\Hiroshi\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Hiroshi\appdata\local\visualbeeexe"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"



~~~ FireFox

Successfully deleted the following from C:\Users\Hiroshi\AppData\Roaming\mozilla\firefox\profiles\rhogegki.default-1356459290988\prefs.js

user_pref("CT3268494_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1360116313277,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}
user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3268494&octid=CT3268494&SearchSource=61&CUI=UN60572980169474210&UM=UM_ID&UP=SPDB3EB6C7-95DE-4808-
user_pref("Smartbar.ConduitSearchEngineList", "VisualBee V.1 Customized Web Search");
user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
user_pref("Smartbar.keywordURLSelectedCTID", "CT3268494");
user_pref("browser.search.defaultthis.engineName", "VisualBee V.1 Customized Web Search");
user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=3&q={searchTerms}&sspv=SP_FFWSP06&CUI=UN60572980169474210");
user_pref("browser.search.selectedEngine", "VisualBee V.1 Customized Web Search");
user_pref("ct3268494.UserID", "UN60572980169474210");
user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268494&SearchSource=2&CUI=UN60572980169474210&sspv=SP_FFWSP06&q=");
user_pref("smartbar.machineId", "FOZS40HWXSPJKEZ3XZLOV6OD3YLGRIRPSDYZRIB/RVC8GXVY3CLKFM+YVWDD9DCGEXUHO24T3DW2X+OR9GB2UW");



~~~ Event Viewer Logs were cleared

I see that it deleted ilivid.  Didn't know that I had so many other critters.  Is this a program I should run time to time?  Thanks for the quick reply.  HIroshi
 



#4 boopme

boopme

    To Insanity and Beyond


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Posted 17 April 2013 - 07:45 PM

Yes, Run JRT and this ADWCleaner monthly. Remember to always download a new copy as they are updated often.

 

ADW Cleaner ...this gets what that didn't.

 

Please download AdwCleaner by Xplode onto your desktop.
•Close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with Ok.
•You will be prompted to restart your computer. A text file will open after the restart.
•Please post the contents of that logfile with your next reply.
•You can find the logfile at C:\AdwCleaner[S1].txt as well.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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