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Redirect virus, I think. Help...I'm not that computer savy..


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16 replies to this topic

#1 peaceful73

peaceful73

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Posted 16 April 2013 - 08:33 PM

Hi...thank goodness for your website!

 

For the past week, I try to go to a website from a search engine (mostly Google..also tried Bing and Yahoo) and I am redirected to some other crazy/off site.  This also happens when I type in a website to go directly there. 

 

I am operating on Windows 7.  I have Windows Security Essentials.  I ran Malwarebytes yesterday and found and removed a couple of threats.  I ran it again today along with a scan using my anti-virus and no threats were found.  After doing some reading on similar problems, I also used CCleaner and the TDSS Killer today and they both found nothing.

 

I'm not sure where to go from here on my on and desperately looking for help from you guys before I succumb to doing this  :smash:      .

 

Here's a big Thank You in advance! :)

 

Jenn (peaceful73)   

 

    



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 April 2013 - 08:58 PM


Hello Jenn

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-
  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
information and logs
  • In your next post I need the following
    • both reports from DDS
      • report from security check
        • let me know of any problems you may have had
      Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 peaceful73

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Posted 16 April 2013 - 09:27 PM

Wow!...that was a fast response! :)

 

Hi Gringo!  I had no problems following your instructions.  The following is Greek to me, but here are my logs:

 

From Security Check:

 

Results of screen317's Security Check version 0.99.62 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 CCleaner    
 Java™ 6 Update 35 
 Java version out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

 

Here are the 2 logs from DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476
Run by Owner at 22:17:00 on 2013-04-16
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2812.1521 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\system32\atiesrxx.exe
C:\windows\system32\atieclxx.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\taskhost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\TOSHIBA\TECO\TEco.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Owner\Desktop\Defogger.exe
C:\windows\system32\conhost.exe
C:\Users\Owner\Desktop\SecurityCheck.exe
C:\windows\system32\conhost.exe
C:\windows\SYSTEM32\notepad.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: ZoneAlarm Toolbar: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - LocalServer32 - <no file>
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [MyTOSHIBA] "c:\program files\toshiba\my toshiba\MyToshiba.exe" /AUTO
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [EADM] "c:\program files\origin\Origin.exe" -AutoStart
uRun: [Avanquest_Software] rundll32 "c:\users\owner\appdata\local\microsoft games\avanquest_software\tbjza.dll",DisplayCIHelp
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] c:\program files\toshiba\power saver\TPwrMain.EXE
mRun: [SmoothView] c:\program files\toshiba\smoothview\SmoothView.exe
mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
mRun: [TosWaitSrv] c:\program files\toshiba\tphm\TosWaitSrv.exe
mRun: [Teco] "c:\program files\toshiba\teco\Teco.exe" /r
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [NortonOnlineBackupReminder] "c:\program files\toshiba\toshiba online backup\activation\TobuActivation.exe" UNATTENDED
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
dRunOnce: [SystemSuiteInstaller] c:\program files\avanquest\temp\SS_PRO_14.0.2.37_ENU.exe --SerialNumber=C312-0271-00005-2A5P-B5ES-8YZA-1M9W
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 208.180.42.68 208.180.42.100
TCP: Interfaces\{62D00DD8-5A3D-4EEF-91B1-3CCD49C9534E} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{71963DAA-223F-4911-AAD5-41F5F870B28B} : DHCPNameServer = 208.180.42.68 208.180.42.100
TCP: Interfaces\{71963DAA-223F-4911-AAD5-41F5F870B28B}\8414254495E4544574541425 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{71963DAA-223F-4911-AAD5-41F5F870B28B}\94D41434B4 : DHCPNameServer = 172.16.0.1
TCP: Interfaces\{71963DAA-223F-4911-AAD5-41F5F870B28B}\E4544574541425 : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {01250B8F-D947-4F8A-9408-FE8E3EE2EC92} - c:\program files\toshiba\my toshiba\MyToshiba.exe /SETUP
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]
R1 MpKslf249a70a;MpKslf249a70a;c:\programdata\microsoft\microsoft antimalware\definition updates\{84eb7abc-a2c8-4211-bf1e-b8beca46260e}\MpKslf249a70a.sys [2013-4-16 29904]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-9-17 176128]
R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\toshiba\configfree\CFIWmxSvcs.exe [2009-8-10 185712]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-10 46448]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-4-15 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-4-15 701512]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-1-20 100328]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\toshiba\teco\TecoService.exe [2009-8-11 185712]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\drivers\TVALZFL.sys [2009-6-19 12920]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2009-9-17 7680]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-4-15 22856]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-8-20 189440]
R3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2009-9-17 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2009-9-17 111960]
R3 TPCHSrv;TPCH Service;c:\program files\toshiba\tphm\TPCHSrv.exe [2009-8-6 685424]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-9-17 171520]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-7 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-4-19 1343400]
.
=============== Created Last 30 ================
.
2013-04-16 23:05:48 60872 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{84eb7abc-a2c8-4211-bf1e-b8beca46260e}\offreg.dll
2013-04-16 23:05:48 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{84eb7abc-a2c8-4211-bf1e-b8beca46260e}\MpKslf249a70a.sys
2013-04-16 23:01:30 7108640 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{84eb7abc-a2c8-4211-bf1e-b8beca46260e}\mpengine.dll
2013-04-16 04:05:04 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2013-04-16 01:53:40 7108640 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-04-16 00:10:00 -------- d-----w- c:\users\owner\appdata\roaming\Malwarebytes
2013-04-16 00:09:56 -------- d-----w- c:\programdata\Malwarebytes
2013-04-16 00:09:55 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-04-16 00:09:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-04-15 23:59:06 -------- d-----w- c:\users\owner\appdata\local\Programs
2013-04-15 20:52:44 740840 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a19ef161-2700-4834-94eb-65b4c8efd3da}\gapaengine.dll
2013-04-15 20:48:06 -------- d-----w- c:\program files\Microsoft Security Client
2013-04-13 03:27:29 7108640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7a4f5774-428e-4606-aa65-ed267eb1c704}\mpengine.dll
2013-04-10 01:22:41 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-04-10 01:22:41 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys
2013-04-10 01:22:39 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-10 01:22:39 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-10 01:22:36 69632 ----a-w- c:\windows\system32\smss.exe
2013-04-10 01:22:36 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-10 01:22:31 3217408 ----a-w- c:\windows\system32\mstscax.dll
2013-04-10 01:22:30 36864 ----a-w- c:\windows\system32\tsgqec.dll
2013-04-10 01:22:30 131584 ----a-w- c:\windows\system32\aaclient.dll
2013-04-10 01:22:26 1212264 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-03-26 01:43:00 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
==================== Find3M  ====================
.
2013-04-02 10:33:22 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-13 00:01:51 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-13 00:01:51 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-02-22 03:31:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-02-12 04:48:31 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-20 19:59:04 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-01-20 19:59:04 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
.
============= FINISH: 22:17:19.42 ===============
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/30/2009 2:03:15 PM
System Uptime: 4/16/2013 6:49:34 PM (4 hours ago)
.
Motherboard: TOSHIBA |  | Portable PC
Processor: AMD Athlon™ II Dual-Core M300 | Socket S1G3 | 2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 289 GiB total, 237.56 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Teredo Tunneling Adapter
Device ID: ROOT\*TEREDO\0000
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TEREDO\0000
Service: tunnel
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: SBRE
Device ID: ROOT\LEGACY_SBRE\0000
Manufacturer:
Name: SBRE
PNP Device ID: ROOT\LEGACY_SBRE\0000
Service: SBRE
.
==== System Restore Points ===================
.
RP260: 3/5/2013 8:28:07 PM - Windows Update
RP261: 3/6/2013 9:40:24 PM - Installed The Sims 3
RP262: 3/8/2013 9:59:51 PM - Windows Update
RP263: 3/13/2013 9:26:36 PM - Windows Update
RP264: 3/13/2013 11:04:54 PM - Windows Update
RP265: 3/18/2013 4:44:47 PM - Windows Update
RP266: 3/22/2013 11:32:10 PM - Windows Update
RP267: 3/25/2013 11:03:26 PM - Windows Update
RP268: 3/29/2013 8:09:29 PM - Windows Update
RP269: 4/2/2013 8:46:24 PM - Windows Update
RP270: 4/9/2013 9:22:39 PM - Windows Update
RP271: 4/10/2013 3:00:12 AM - Windows Update
RP272: 4/15/2013 4:51:58 PM - Windows Update
RP273: 4/15/2013 11:53:44 PM - Windows Update
RP274: 4/16/2013 8:33:03 PM - Removed Acrobat.com
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.4
Amazon Kindle
ATI Catalyst Install Manager
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Compatibility Pack for the 2007 Office system
Geek Squad 24 Hour Computer Support
Google Toolbar for Internet Explorer
Google Update Helper
Java Auto Updater
Java™ 6 Update 35
Junk Mail filter update
Label@Once 1.0
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft Works
Microsoft WSE 3.0 Runtime
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyToshiba
NetZero Launcher
Norton Internet Security
Origin
PlayReady PC Runtime x86
Quickbooks Financial Center
Realtek Ethernet Controller  Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Skype Launcher
Speccy
Synaptics Pointing Device Driver
The Movies™
The Sims™ 3
The Sims™ 3 Late Night
The Sims™ 3 Seasons
Toshiba Application and Driver Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Online Backup
TOSHIBA PC Health Monitor
Toshiba Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
4/16/2013 6:50:03 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  SBRE
4/16/2013 6:49:47 PM, Error: atikmdag [52236]  - CPLIB :: General - Invalid Parameter
4/16/2013 6:49:47 PM, Error: atikmdag [43029]  - Display is not active
.
==== End Of File ===========================
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 April 2013 - 09:43 PM


Hello peaceful73


These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.


-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo





I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 peaceful73

peaceful73
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Posted 16 April 2013 - 10:21 PM

Hi Gringo...I ran into no problems with your previous instructions.  Here are my logs from AdwCleaner and RogueKiller:

 

 

# AdwCleaner v2.200 - Logfile created 04/16/2013 at 23:06:23
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\Owner\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Owner\AppData\Local\Temp\boost_interprocess

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Key Deleted : HKLM\SOFTWARE\Software

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [751 octets] - [16/04/2013 23:06:23]

########## EOF - C:\AdwCleaner[S1].txt - [810 octets] ##########

 

 

 

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Remove -- Date : 04/16/2013 23:16:30
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[DLL] explorer.exe -- C:\Windows\explorer.exe : C:\Users\Owner\AppData\Local\Microsoft Games\Avanquest_Software\tbjza.dll [x] -> UNLOADED
[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Owner\AppData\Local\Microsoft Games\Avanquest_Software\tbjza.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Avanquest_Software (rundll32 "C:\Users\Owner\AppData\Local\Microsoft Games\Avanquest_Software\tbjza.dll",DisplayCIHelp) [-] -> DELETED
[RUN][SUSP PATH] HKUS\.DEFAULT[...]\RunOnce : SystemSuiteInstaller (C:\Program Files\Avanquest\Temp\SS_PRO_14.0.2.37_ENU.exe --SerialNumber=C312-0271-00005-2A5P-B5ES-8YZA-1M9W) [7] -> DELETED
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK3263GSX ATA Device +++++
--- User ---
[MBR] 7e28d5688e3de0aa6390efcb6cdb29d3
[BSP] 5eb7a306ecf5f64ced594d483699c3a7 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 295633 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 608530432 | Size: 8111 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_04162013_02d2316.txt >>
RKreport[1]_S_04162013_02d2314.txt ; RKreport[2]_D_04162013_02d2316.txt



#6 gringo_pr

gringo_pr

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Posted 16 April 2013 - 10:33 PM


Hello peaceful73

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had

  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 peaceful73

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Posted 17 April 2013 - 02:35 AM

Hi Gringo!  I didn't have any problems using Combofix.  Also, I have done several searches and clicking a link is taking me to the correct website...yay!  It seems to be working properly now.  Thank you so much for your help!  Here is my log from Combofix:

 

ComboFix 13-04-15.01 - Owner 04/16/2013  23:59:05.1.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2812.1776 [GMT -4:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\Thumbs.db
.
Infected copy of c:\windows\system32\Services.exe was found and disinfected
Restored copy from - c:\windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-17 to 2013-04-17  )))))))))))))))))))))))))))))))
.
.
2013-04-17 03:12 . 2013-04-17 03:12 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{84EB7ABC-A2C8-4211-BF1E-B8BECA46260E}\MpKslf6523078.sys
2013-04-16 23:01 . 2013-03-15 04:21 7108640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{84EB7ABC-A2C8-4211-BF1E-B8BECA46260E}\mpengine.dll
2013-04-16 04:05 . 2013-04-16 04:05 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2013-04-16 03:54 . 2013-04-16 03:54 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2013-04-16 01:53 . 2013-03-15 04:21 7108640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-04-16 00:10 . 2013-04-16 00:10 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes
2013-04-16 00:09 . 2013-04-16 00:09 -------- d-----w- c:\programdata\Malwarebytes
2013-04-16 00:09 . 2013-04-16 00:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-04-16 00:09 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-04-15 23:59 . 2013-04-15 23:59 -------- d-----w- c:\users\Owner\AppData\Local\Programs
2013-04-15 20:52 . 2013-04-15 20:52 740840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A19EF161-2700-4834-94EB-65B4C8EFD3DA}\gapaengine.dll
2013-04-15 20:48 . 2013-04-15 20:48 -------- d-----w- c:\program files\Microsoft Security Client
2013-04-13 03:27 . 2013-03-15 07:21 7108640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7A4F5774-428E-4606-AA65-ED267EB1C704}\mpengine.dll
2013-04-10 01:22 . 2013-03-01 03:09 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-04-10 01:22 . 2013-01-24 04:47 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys
2013-04-10 01:22 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-10 01:22 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-10 01:22 . 2013-03-19 04:48 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-10 01:22 . 2013-03-19 02:49 69632 ----a-w- c:\windows\system32\smss.exe
2013-04-10 01:22 . 2013-02-15 04:37 3217408 ----a-w- c:\windows\system32\mstscax.dll
2013-04-10 01:22 . 2013-02-15 04:34 131584 ----a-w- c:\windows\system32\aaclient.dll
2013-04-10 01:22 . 2013-02-15 03:25 36864 ----a-w- c:\windows\system32\tsgqec.dll
2013-04-10 01:22 . 2013-03-02 05:07 1212264 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-03-26 01:43 . 2013-02-12 03:32 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-02 10:33 . 2009-10-30 18:29 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-13 00:01 . 2012-12-19 00:55 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 00:01 . 2011-07-12 03:52 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-12 04:48 . 2013-03-14 01:29 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-14 01:29 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-20 19:59 . 2013-01-20 19:59 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-01-20 19:59 . 2013-01-20 19:59 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MyTOSHIBA"="c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe" [2009-08-06 264048]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-02 39408]
"EADM"="c:\program files\Origin\Origin.exe" [2013-01-02 3492504]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-29 7625248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-21 1545512]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-08-21 476512]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-08-05 738616]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"TosWaitSrv"="c:\program files\TOSHIBA\TPHM\TosWaitSrv.exe" [2009-08-07 611672]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2009-08-11 1324384]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 611672]
"NortonOnlineBackupReminder"="c:\program files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-07-16 529256]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREdrv.sys [x]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R3 AQFileRestore;AQFileRestore;c:\windows\system32\DRIVERS\AQFileRestore.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.318\McCHSvc.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 TFilter;TFilter;c:\progra~1\AVANQU~1\SYSTEM~1\TFilter.sys [x]
R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 MpKslf6523078;MpKslf6523078;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{84EB7ABC-A2C8-4211-BF1E-B8BECA46260E}\MpKslf6523078.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15 264048 ----a-w- c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-19 00:01]
.
2013-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-22 13:28]
.
2013-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-22 13:28]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 208.180.42.68 208.180.42.100
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-EA Core - c:\program files\Electronic Arts\EADM\Core.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
   27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}"=hex:51,66,7a,6c,4c,1d,38,12,7c,f0,b1,
   38,5c,21,3d,0e,d9,78,0d,25,e1,c9,8c,d4
"{72853161-30C5-4D22-B7F9-0BBC1D38A37E}"=hex:51,66,7a,6c,4c,1d,38,12,0f,32,96,
   76,f7,7e,4c,08,c8,ef,48,fc,18,66,e7,6a
"{8373ADC0-6330-11DD-9D77-22C856D89593}"=hex:51,66,7a,6c,4c,1d,38,12,ae,ae,60,
   87,02,2d,b3,54,e2,61,61,88,53,86,d1,87
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
   94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
   ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{2A541AE1-5BF6-4665-A8A3-CFA9672E4291}"=hex:51,66,7a,6c,4c,1d,38,12,8f,19,47,
   2e,c4,15,0b,03,d7,b5,8c,e9,62,70,06,85
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
   fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
   b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:9c,b1,0b,b1,52,d6,cc,01
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,af,04,2b,2b,a5,de,ed,49,a6,b4,12,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,af,04,2b,2b,a5,de,ed,49,a6,b4,12,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\system32\atieclxx.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\TODDSrv.exe
c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\windows\system32\conhost.exe
c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
c:\program files\TOSHIBA\ConfigFree\CFSwMgr.exe
c:\windows\system32\sppsvc.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2013-04-17  00:10:33 - machine was rebooted
ComboFix-quarantined-files.txt  2013-04-17 04:10
.
Pre-Run: 254,795,448,320 bytes free
Post-Run: 254,706,860,032 bytes free
.
- - End Of File - - 194318E56FD298698FAF7A713AF9140A
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:41 AM

Posted 17 April 2013 - 02:38 AM


Hello peaceful73

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
      • let me know of any problems you may have had
        • How is the computer doing now after running the script?
      Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 peaceful73

peaceful73
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:41 AM

Posted 17 April 2013 - 03:14 AM

Hi Gringo, I had no problems re-running Combofix and my computer searches pull up the correct websites.  Here's the log:

 

ComboFix 13-04-15.01 - Owner 04/17/2013   3:52.2.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2812.1974 [GMT -4:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
Command switches used :: c:\users\Owner\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
Infected copy of c:\windows\system32\userinit.exe was found and disinfected
Restored copy from - c:\windows\erdnt\cache\userinit.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-17 to 2013-04-17  )))))))))))))))))))))))))))))))
.
.
2013-04-17 07:58 . 2013-04-17 07:58 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-17 07:58 . 2013-04-17 07:58 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-04-17 04:04 . 2013-04-17 08:00 -------- d-----w- c:\users\Owner\AppData\Local\temp
2013-04-16 23:01 . 2013-03-15 04:21 7108640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{84EB7ABC-A2C8-4211-BF1E-B8BECA46260E}\mpengine.dll
2013-04-16 04:05 . 2013-04-16 04:05 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2013-04-16 03:54 . 2013-04-16 03:54 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2013-04-16 01:53 . 2013-03-15 04:21 7108640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-04-16 00:10 . 2013-04-16 00:10 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes
2013-04-16 00:09 . 2013-04-16 00:09 -------- d-----w- c:\programdata\Malwarebytes
2013-04-16 00:09 . 2013-04-16 00:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-04-16 00:09 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-04-15 23:59 . 2013-04-15 23:59 -------- d-----w- c:\users\Owner\AppData\Local\Programs
2013-04-15 20:52 . 2013-04-15 20:52 740840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A19EF161-2700-4834-94EB-65B4C8EFD3DA}\gapaengine.dll
2013-04-15 20:48 . 2013-04-15 20:48 -------- d-----w- c:\program files\Microsoft Security Client
2013-04-13 03:27 . 2013-03-15 07:21 7108640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7A4F5774-428E-4606-AA65-ED267EB1C704}\mpengine.dll
2013-04-10 01:22 . 2013-03-01 03:09 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-04-10 01:22 . 2013-01-24 04:47 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys
2013-04-10 01:22 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-10 01:22 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-10 01:22 . 2013-03-19 04:48 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-10 01:22 . 2013-03-19 02:49 69632 ----a-w- c:\windows\system32\smss.exe
2013-04-10 01:22 . 2013-02-15 04:37 3217408 ----a-w- c:\windows\system32\mstscax.dll
2013-04-10 01:22 . 2013-02-15 04:34 131584 ----a-w- c:\windows\system32\aaclient.dll
2013-04-10 01:22 . 2013-02-15 03:25 36864 ----a-w- c:\windows\system32\tsgqec.dll
2013-04-10 01:22 . 2013-03-02 05:07 1212264 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-03-26 01:43 . 2013-02-12 03:32 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-02 10:33 . 2009-10-30 18:29 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-13 00:01 . 2012-12-19 00:55 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 00:01 . 2011-07-12 03:52 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-12 04:48 . 2013-03-14 01:29 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-14 01:29 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-20 19:59 . 2013-01-20 19:59 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-01-20 19:59 . 2013-01-20 19:59 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MyTOSHIBA"="c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe" [2009-08-06 264048]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-02 39408]
"EADM"="c:\program files\Origin\Origin.exe" [2013-01-02 3492504]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-29 7625248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-21 1545512]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-08-21 476512]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-08-05 738616]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"TosWaitSrv"="c:\program files\TOSHIBA\TPHM\TosWaitSrv.exe" [2009-08-07 611672]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2009-08-11 1324384]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 611672]
"NortonOnlineBackupReminder"="c:\program files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-07-16 529256]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREdrv.sys [x]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R3 AQFileRestore;AQFileRestore;c:\windows\system32\DRIVERS\AQFileRestore.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.318\McCHSvc.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 TFilter;TFilter;c:\progra~1\AVANQU~1\SYSTEM~1\TFilter.sys [x]
R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15 264048 ----a-w- c:\program files\TOSHIBA\My Toshiba\MyToshiba.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-19 00:01]
.
2013-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-22 13:28]
.
2013-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-22 13:28]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 208.180.42.68 208.180.42.100
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
   27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}"=hex:51,66,7a,6c,4c,1d,38,12,7c,f0,b1,
   38,5c,21,3d,0e,d9,78,0d,25,e1,c9,8c,d4
"{72853161-30C5-4D22-B7F9-0BBC1D38A37E}"=hex:51,66,7a,6c,4c,1d,38,12,0f,32,96,
   76,f7,7e,4c,08,c8,ef,48,fc,18,66,e7,6a
"{8373ADC0-6330-11DD-9D77-22C856D89593}"=hex:51,66,7a,6c,4c,1d,38,12,ae,ae,60,
   87,02,2d,b3,54,e2,61,61,88,53,86,d1,87
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
   94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
   ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{2A541AE1-5BF6-4665-A8A3-CFA9672E4291}"=hex:51,66,7a,6c,4c,1d,38,12,8f,19,47,
   2e,c4,15,0b,03,d7,b5,8c,e9,62,70,06,85
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
   fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
   b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:9c,b1,0b,b1,52,d6,cc,01
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,af,04,2b,2b,a5,de,ed,49,a6,b4,12,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,af,04,2b,2b,a5,de,ed,49,a6,b4,12,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\system32\atieclxx.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\TODDSrv.exe
c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\windows\system32\conhost.exe
c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
c:\program files\TOSHIBA\ConfigFree\CFSwMgr.exe
c:\windows\system32\sppsvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2013-04-17  04:03:36 - machine was rebooted
ComboFix-quarantined-files.txt  2013-04-17 08:03
ComboFix2.txt  2013-04-17 04:10
.
Pre-Run: 255,157,997,568 bytes free
Post-Run: 255,450,591,232 bytes free
.
- - End Of File - - 5E1EBFC7FB68EDE22FE08CDA55C0640C
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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Posted 17 April 2013 - 03:29 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Flash Player 11 ActiveX
      Adobe Reader 9.4.4
      Java™ 6 Update 35
      McAfee Security Scan Plus


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
        • report from Hijackthis
          • let me know of any problems you may have had
            • How is the computer doing now?
          Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 peaceful73

peaceful73
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  • Members
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  • Local time:04:41 AM

Posted 17 April 2013 - 04:30 AM

Hi Gringo!  I had no problems following your latest instructions and my computer seems to be doing great!  You guys are awesome!  Here are my logs from MBAM and HiJackThis:

 

Protection: Disabled

4/17/2013 5:16:35 AM
mbam-log-2013-04-17 (05-16-35).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213371
Time elapsed: 6 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:27:11 AM, on 4/17/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\windows\system32\Dwm.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\windows\Explorer.exe
C:\windows\system32\notepad.exe
C:\windows\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
O4 - HKLM\..\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [MyTOSHIBA] "C:\Program Files\TOSHIBA\My Toshiba\MyToshiba.exe" /AUTO
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [EADM] "C:\Program Files\Origin\Origin.exe" -AutoStart
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

--
End of file - 6731 bytes



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 April 2013 - 01:05 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
      O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
      O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [MyTOSHIBA] "C:\Program Files\TOSHIBA\My Toshiba\MyToshiba.exe" /AUTO
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [EADM] "C:\Program Files\Origin\Origin.exe" -AutoStart


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


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#13 peaceful73

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Posted 17 April 2013 - 10:49 PM

Thanks soooo much Gringo! :hug: I followed your last instructions and no threats were found. Should I keep all of the software I downloaded? Thanks again so much for your help.



#14 gringo_pr

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Posted 17 April 2013 - 11:24 PM


Hello peaceful73

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
  • :Remove the rest of our tools:

    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    • If asked to restart the computer, please do so
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    About Java
    • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

      If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

      Link to download latest version. - install Java

      How to disable java in your web browsers - Disable Java

    :The programs you can keep:

    Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
    • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

      CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

      Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

    :Security programs:

    One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
    • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
    • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

      Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 peaceful73

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Posted 20 April 2013 - 03:45 AM

Hi Gringo...I've read your last post.  All still seems to be working fine.  Thanks again for all your help and the information!!  You are awesome! :bananas:






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