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Avast Scan Revealed Virus But Cannot Delete It


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7 replies to this topic

#1 GTT54

GTT54

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  • Local time:09:45 AM

Posted 16 April 2013 - 06:05 PM

My wife's computer was having performance issues.  I ran an Avast boot time scan and it came up with three infections.  It deleted two of them but it could not delete the third in hiberfil.sys.  The avast program would not update.  Something was blocking it.  Your help is much appreciated.  Thanks.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.6.0_31
Run by Greg at 18:49:04 on 2013-04-16
#Option MBR scan  is disabled.
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1271.634 [GMT -4:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: avast! Antivirus *Disabled*
.
============== Running Processes ================
.
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
EB: Real.com: {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_11_6_602_180_Plugin.exe -update plugin
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [PRONoMgrWired] c:\program files\intel\prosetwired\ncs\proset\PRONoMgr.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office14\EXCEL.EXE/3000
IE: Free YouTube to MP3 Converter - c:\documents and settings\greg\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - c:\progra~1\micros~4\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: turbotax.com
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} - hxxp://www.priv.njmls.xmlsweb.com/XMLSearch/XMLCache.CAB
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1346375208609
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://mywayphotos.riteaid.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mymeetings.webex.com/client/v_mywebex-wbs-mciprodins/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://c3.prudential.com/dana-cached/sc/JuniperSetupClient.cab
DPF: {FD3FF62E-61A7-48EE-A4A4-97CE7BD1F99D} - hxxps://connect2.prudential.com/dana-na/auth/url_14/SodaAgent.CAB
TCP: NameServer = 167.206.245.130 167.206.245.129
TCP: Interfaces\{20076B50-B91B-4AD9-AC44-0DA4650738F2} : DHCPNameServer = 167.206.245.130 167.206.245.129
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs=   
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {4F07DA45-8170-4859-9B5F-037EF2970034} - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\greg\application data\mozilla\firefox\profiles\6jyoijx6.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\micros~4\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPFxViewer.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_180.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-21 49248]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-5-18 765736]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2008-12-22 368176]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-12-22 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-3-21 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-22 45248]
R2 IMFservice;IMF Service;c:\program files\iobit\iobit malware fighter\IMFsrv.exe [2011-11-15 820568]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-5-2 24652]
S2 gupdate1ca10614d73b542;Google Update Service (gupdate1ca10614d73b542);c:\program files\google\update\GoogleUpdate.exe [2009-7-29 133104]
S3 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-21 164736]
S3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2011-10-22 245760]
S3 RegFilter;RegFilter;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\RegFilter.sys [2011-11-15 30368]
S3 UrlFilter;UrlFilter;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\UrlFilter.sys [2011-11-15 16208]
S4 FileMonitor;FileMonitor;c:\program files\iobit\iobit malware fighter\drivers\wxp_x86\FileMonitor.sys [2011-11-15 239472]
.
=============== Created Last 30 ================
.
2013-03-21 23:55:37    12928    ------w-    c:\windows\system32\dllcache\usb8023x.sys
2013-03-21 23:55:37    12928    ------w-    c:\windows\system32\dllcache\usb8023.sys
2013-03-21 23:48:48    164736    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2013-03-21 23:48:47    49248    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2013-03-21 23:48:44    66336    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
.
==================== Find3M  ====================
.
2013-03-13 16:49:55    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-13 16:49:55    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-06 22:33:24    765736    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-03-06 22:32:51    41664    ----a-w-    c:\windows\avastSS.scr
2013-02-12 00:32:23    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-12 00:32:23    12928    ------w-    c:\windows\system32\drivers\usb8023x.sys
2013-02-05 20:05:47    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-02-05 20:05:46    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-02-05 20:05:46    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-02-05 05:53:57    385024    ----a-w-    c:\windows\system32\html.iec
2013-01-26 03:55:44    552448    ----a-w-    c:\windows\system32\oleaut32.dll
.
============= FINISH: 18:49:16.64 ===============
 

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 37,901 posts
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  • Location:Montreal, QC. Canada
  • Local time:09:45 AM

Posted 17 April 2013 - 12:44 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 GTT54

GTT54
  • Topic Starter

  • Members
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  •  
  • Local time:09:45 AM

Posted 17 April 2013 - 09:42 PM

ComboFix 13-04-18.01 - Greg 04/17/2013  22:02:05.2.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1271.527 [GMT -4:00]
Running from: c:\documents and settings\Greg\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: avast! Antivirus *Disabled* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Greg\My Documents\DPE.DUS
c:\documents and settings\Greg\WINDOWS
c:\windows\dasetup.log
c:\windows\EventSystem.log
c:\windows\system32\SET5C.tmp
c:\windows\system32\SET68.tmp
c:\windows\system32\SET70.tmp
c:\windows\system32\SET71.tmp
c:\windows\system32\SET73.tmp
c:\windows\system32\SET75.tmp
c:\windows\system32\SET76.tmp
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\fusion.dll
c:\windows\system32\URTTemp\mscoree.dll
c:\windows\system32\URTTemp\mscoree.dll.local
c:\windows\system32\URTTemp\mscorsn.dll
c:\windows\system32\URTTemp\mscorwks.dll
c:\windows\system32\URTTemp\msvcr71.dll
c:\windows\system32\URTTemp\regtlib.exe
c:\windows\wininit.ini
.
Infected copy of c:\windows\system32\drivers\ntfs.sys was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\ntfs.sys
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-18 to 2013-04-18  )))))))))))))))))))))))))))))))
.
.
2013-03-21 23:55 . 2013-02-12 00:32    12928    ------w-    c:\windows\system32\dllcache\usb8023x.sys
2013-03-21 23:55 . 2013-02-12 00:32    12928    ------w-    c:\windows\system32\dllcache\usb8023.sys
2013-03-21 23:48 . 2013-03-06 22:33    164736    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2013-03-21 23:48 . 2013-03-06 22:33    49248    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2013-03-21 23:48 . 2013-03-06 22:33    66336    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-13 16:49 . 2012-04-01 12:32    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-13 16:49 . 2011-06-21 12:58    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-08 08:36 . 2004-08-10 18:51    293376    ----a-w-    c:\windows\system32\winsrv.dll
2013-03-07 01:28 . 2004-08-10 18:51    2193408    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50 . 2004-08-04 04:59    2070016    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-06 22:33 . 2011-05-18 22:11    765736    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-03-06 22:33 . 2008-12-22 23:41    49760    ----a-w-    c:\windows\system32\drivers\aswRdr.sys
2013-03-06 22:33 . 2008-12-22 23:41    62376    ----a-w-    c:\windows\system32\drivers\aswTdi.sys
2013-03-06 22:33 . 2008-12-22 23:41    368176    ----a-w-    c:\windows\system32\drivers\aswSP.sys
2013-03-06 22:33 . 2008-12-22 23:41    29816    ----a-w-    c:\windows\system32\drivers\aswFsBlk.sys
2013-03-06 22:32 . 2010-07-06 22:46    41664    ----a-w-    c:\windows\avastSS.scr
2013-03-06 22:32 . 2008-12-22 23:40    228600    ----a-w-    c:\windows\system32\aswBoot.exe
2013-03-02 02:06 . 2004-08-10 18:51    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-03-02 02:06 . 2004-08-10 18:51    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-03-02 02:06 . 2004-08-10 18:51    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-03-02 01:25 . 2004-08-10 18:51    1867264    ----a-w-    c:\windows\system32\win32k.sys
2013-03-02 01:08 . 2004-08-10 18:51    385024    ----a-w-    c:\windows\system32\html.iec
2013-02-27 07:56 . 2004-08-10 19:01    2067456    ----a-w-    c:\windows\system32\mstscax.dll
2013-02-12 00:32 . 2008-09-24 21:19    12928    ------w-    c:\windows\system32\drivers\usb8023x.sys
2013-02-12 00:32 . 2004-08-10 18:51    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-01-26 03:55 . 2004-08-10 18:51    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-03-13 16:42 . 2013-03-13 16:41    263064    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-03-06 22:32    121968    ----a-w-    c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell Wireless Manager UI"="c:\windows\system32\WLTRAY" [X]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-06-25 729178]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 86016]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2005-09-01 684032]
"PRONoMgrWired"="c:\program files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" [2004-12-09 86016]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.sys
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\IMFservice]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Creative Live! Cam Manager
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-12-03 07:35    946352    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]
2006-05-10 00:24    50760    ----a-w-    c:\program files\Common Files\AOL\Launch\aollaunch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BrStsMon00]
2010-02-09 20:43    2621440    ------r-    c:\program files\Browny02\Brother\BrStMonW.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ControlCenter3]
2008-12-24 14:26    114688    ------w-    c:\program files\Brother\ControlCenter3\BrCtrCen.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2005-02-23 22:19    53248    ------w-    c:\program files\CyberLink\PowerDVD\DVDLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-05-10 00:24    50760    ----a-w-    c:\program files\Common Files\AOL\1135987170\ee\aolsoftware.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
2004-05-12 20:18    241664    ----a-w-    c:\program files\HP\hpcoretech\hpcmpmgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2003-08-04 22:28    49152    ----a-w-    c:\program files\HP\HP Software Update\hpwuSchd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-12-13 22:16    421160    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]
2006-09-18 18:46    8192    ----a-w-    c:\progra~1\MUSICM~1\MUSICM~3\mimboot.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12    1695232    ----a-w-    c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2005-12-02 19:34    26112    ----a-w-    c:\program files\Real\RealPlayer\realplay.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Apple Mobile Device"=2 (0x2)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1135987170\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1135987170\\ee\\aim6.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\Greg\\Application Data\\Juniper Networks\\Juniper Terminal Services Client\\dsTermServ.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"54925:UDP"= 54925:UDP:BrotherNetwork Scanner
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [3/21/2013 7:48 PM 49248]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [5/18/2011 6:11 PM 765736]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [12/22/2008 7:41 PM 368176]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [12/22/2008 7:41 PM 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [3/21/2013 7:48 PM 66336]
R2 IMFservice;IMF Service;c:\program files\IObit\IObit Malware Fighter\IMFsrv.exe [11/15/2011 9:27 PM 820568]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/2/2007 10:01 PM 24652]
S2 gupdate1ca10614d73b542;Google Update Service (gupdate1ca10614d73b542);c:\program files\Google\Update\GoogleUpdate.exe [7/29/2009 11:28 AM 133104]
S3 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [3/21/2013 7:48 PM 164736]
S3 BrYNSvc;BrYNSvc;c:\program files\Browny02\BrYNSvc.exe [10/22/2011 1:10 PM 245760]
S3 RegFilter;RegFilter;c:\program files\IObit\IObit Malware Fighter\Drivers\wxp_x86\RegFilter.sys [11/15/2011 9:27 PM 30368]
S3 UrlFilter;UrlFilter;c:\program files\IObit\IObit Malware Fighter\Drivers\wxp_x86\UrlFilter.sys [11/15/2011 9:27 PM 16208]
S4 FileMonitor;FileMonitor;c:\program files\IObit\IObit Malware Fighter\Drivers\wxp_x86\FileMonitor.sys [11/15/2011 9:27 PM 239472]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-04-16 22:33    1642448    ----a-w-    c:\program files\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-01 16:49]
.
2012-12-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 22:57]
.
2013-04-16 c:\windows\Tasks\avast! Emergency Update.job
- c:\program files\Alwil Software\Avast5\AvastEmUpdate.exe [2012-08-03 22:32]
.
2013-04-18 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2010-10-10 21:24]
.
2013-04-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-29 15:28]
.
2013-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-29 15:28]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office14\EXCEL.EXE/3000
IE: Free YouTube to MP3 Converter - c:\documents and settings\Greg\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - c:\progra~1\MICROS~4\Office14\ONBttnIE.dll/105
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
TCP: DhcpNameServer = 167.206.245.130 167.206.245.129
DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} - hxxp://www.priv.njmls.xmlsweb.com/XMLSearch/XMLCache.CAB
FF - ProfilePath - c:\documents and settings\Greg\Application Data\Mozilla\Firefox\Profiles\6jyoijx6.default\
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
ShellExecuteHooks-{4F07DA45-8170-4859-9B5F-037EF2970034} - (no file)
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb
AddRemove-2137263772.optimumapp.iptv.optimum.net - c:\program files\Microsoft Silverlight\5.1.10411.0\Silverlight.Configuration.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-17 22:18
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
.
c:\windows\TEMP\_avast_\unp131327641.tmp 95978 bytes
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1920)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\wltrysvc.exe
c:\windows\System32\bcmwltry.exe
c:\program files\Alwil Software\Avast5\AvastSvc.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\WLTRAY.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2013-04-17  22:26:28 - machine was rebooted
ComboFix-quarantined-files.txt  2013-04-18 02:26
ComboFix2.txt  2009-01-02 03:35
.
Pre-Run: 7,874,830,336 bytes free
Post-Run: 9,721,188,352 bytes free
.
- - End Of File - - 5D3663D801CE9B4804B4C45C0A774145
 

 Results of screen317's Security Check version 0.99.62  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 avast! Free Antivirus    
`````````Anti-malware/Other Utilities Check:`````````
 Out of date HijackThis  installed!
 Windows Defender Signatures   
 Malwarebytes Anti-Malware version 1.70.0.1100  
 HijackThis 2.0.2    
 Java™ 6 Update 31  
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player     11.6.602.180  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (20.0.1)
 Google Chrome 25.0.1364.172  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
 IObit IObit Malware Fighter IMFsrv.exe  
 Alwil Software Avast5 AvastSvc.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

 

# AdwCleaner v2.200 - Logfile created 04/17/2013 at 22:34:35
# Updated 02/04/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Greg - FIORE
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Greg\desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\Viewpoint
Folder Deleted : C:\Documents and Settings\All Users\Application Data\InstallMate
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Greg\Application Data\dvdvideosoftiehelpers
Folder Deleted : C:\Documents and Settings\Greg\Application Data\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKCU\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Viewpoint Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Documents and Settings\Greg\Application Data\Mozilla\Firefox\Profiles\6jyoijx6.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Documents and Settings\Greg\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [2924 octets] - [17/04/2013 22:34:35]

########## EOF - C:\AdwCleaner[S1].txt - [2984 octets] ##########
 



#4 nasdaq

nasdaq

  • Malware Response Team
  • 37,901 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:45 AM

Posted 18 April 2013 - 08:13 AM

HijackThis doesn't handle Windows 7 well.
Remove HijackThis using the Add/Remove Programs list.
===

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 6 Update 31

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Summary: Adobe has released security updates for Adobe Flash Player 11.6.602.180 and earlier versions for Windows and Macintosh, Adobe Flash Player 11.2.202.275 and earlier versions for Linux, Adobe Flash Player 11.1.115.48 and earlier versions for Android 4.x, and Adobe Flash Player 11.1.111.44 and earlier versions for Android 3.x and 2.x. These updates address vulnerabilities that could cause a crash and potentially allow an attacker to take control of the affected system.

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)

p.s.
Remove these old versions of flash if still present.
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.6.602.180

===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

Please let me know what issues persists.

#5 GTT54

GTT54
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
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Posted 18 April 2013 - 08:38 PM

I did all that but now I notice that Avast does not load at startup. It was removed from the startup in the system configuration utility.  Was something corrupt that was removed related to the Avast startup?  Please advise.  Thanks.



#6 nasdaq

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Posted 19 April 2013 - 09:04 AM

Check the setting in Avast you may be able to find a way to start it at boot time.

If not reinstall the application.

===

When all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!

#7 GTT54

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Posted 20 April 2013 - 10:20 PM

I removed the programs.  Thank you for your help.  Is the computer clean now?



#8 nasdaq

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Posted 21 April 2013 - 08:14 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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