I'm helping a friend fix his computer. After he had someone else upgrade the OS to 7, he's been having issues being unable to start up the OS (It hangs before windows will load). The system does eventually load up windows after a number of hard resets. At this point, I am unable to access the control panel with an error message titled
Issues with file association. I also am unable to regularly open things like the documents folder. I downloaded hijack this and several other programs, but am unable to run them and there is no error message. I am also unable to open the task manager. Overall the computer is extremely buggy and I'm not sure if this is a virus issue or just a botched OS upgrade that will be most easily solved by reinstalling Vista.
The computer specs:
BIOS Version 2.1.2 (tried updating, cannot run update.exe)
Intel Core TM 2 CPU
Let me know if there's anything else I can tell you, and thanks in advance for any help. I should also mention that I've googled similar issues and attempted a number of fixes, but because of the minimal functionality of the computer, I can't go through with them. I'm currently loading up a flash drive with magicPartition so I can run hijack this from there.
Thanks again... please help me...