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I removed Trojan:DOS/Alureon.H with Windows Defender Offline and no Win 7 now


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14 replies to this topic

#1 Infectafated

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Posted 16 April 2013 - 07:50 AM

hp g6-1b50us Win 7 x64

 

My girlfriend's laptop had a nasty virus that would make it reboot randomly.  The longer it was on, the more frequent the rebooting would become until it just rebooted after the user password was input.

 

I wasn't able to run any antivirus scanners in Windows (even safemode would reboot), so after doing some checking, I saw that Windows Defender Offline could search for viruses through the entire boot process.  I installed it on a flash drive and ran it.  It detected Trojan:DOS/Alureon.H and asked if I wanted to fix it.  Well, duh... YES!  After running the fix, the laptop rebooted and as soon as the Windows logo shows up, it reboots again (and again and again - ∞).

 

I was able to grab a FRST log and it is attached.  I asked her and she was ok with me reinstalling windows, but she wants to keep her HP garbage that came with it.  I'm not sure how to do that (if it's even possible) and I also noticed that even if I reinstall windows, whatever's affecting the MBR will probably still be there.

 

If someone can help me get this laptop back up and running, I will truly be in your debt.

 

Thank you.

Attached Files

  • Attached File  FRST.txt   19.01KB   5 downloads


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#2 gringo_pr

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Posted 16 April 2013 - 11:18 AM


Hello Infectafated

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt
 
HKLM\...\RunOnce: [*Restore] C:\Windows\system32\rstrui.exe /RUNONCE [296960 2010-11-20] (Microsoft Corporation)
TDL4: custom:26000022 <===== ATTENTION!
CMD: bootrec /FixMbr
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Infectafated

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Posted 16 April 2013 - 09:25 PM

It boots windows, but when it starts, a User Account Control window opens and asks if I want to let the "Microsoft Windows Software Removal Tool" make changes.  I have clicked "No" because I didn't want to change anything before you saw the Fixlog.txt... Here that is:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-04-2013
Ran by SYSTEM at 2013-04-16 15:15:58 Run:1
Running from H:\

==============================================

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\\*Restore Value deleted successfully.

The operation completed successfully.
The operation completed successfully.

=========  bootrec /FixMbr =========

ÿþT h e   o p e r a t i o n   c o m p l e t e d   s u c c e s s f u l l y .
 
========= End of CMD: =========


==== End of Fixlog ====

 

I left the computer alone for about 15 minutes and it logged out of the open User Account, but didn't appear to reboot.  I went in and changed the Power Settings to  "Put the computer to sleep:  Never: " when it's plugged in and left it alone again (while plugged in;).  I came back several hours later and it had logged out of the User Account again.  Other than that it appears to be running fine.

 

Should I allow the "Microsoft Windows Software Removal Tool" to make changes to the computer when it boots?

 

I sincerely appreciate all your help. I would have been lost without your assistance.



#4 gringo_pr

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Posted 16 April 2013 - 09:40 PM


Hello Infectafated


If you tell it no does it come back after each boot?

if you These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.


-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo





I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Infectafated

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Posted 17 April 2013 - 07:10 PM

Hi Gringo,

 

  In answer to your question ("If you tell it no does it come back after each boot?") Yes it does.  I have not clicked Yes though... still hitting no after each boot.

 

  Here are the txt files you requested:

 

# AdwCleaner v2.200 - Logfile created 04/17/2013 at 10:57:54
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Singleton - SINGLETON-HP
# Boot Mode : Normal
# Running from : C:\Users\Singleton\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : MyWebSearchService

***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Windows\SysWOW64\f3PSSavr.scr
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\FunWebProducts
Folder Deleted : C:\Program Files (x86)\I Want This
Folder Deleted : C:\Program Files (x86)\incredibar.com
Folder Deleted : C:\Program Files (x86)\MixiDJ_V1
Folder Deleted : C:\Program Files (x86)\MyWebSearch
Folder Deleted : C:\Program Files (x86)\Wajam
Folder Deleted : C:\Users\Singleton\AppData\Local\Conduit
Folder Deleted : C:\Users\Singleton\AppData\Local\I Want This
Folder Deleted : C:\Users\Singleton\AppData\Local\TempDir
Folder Deleted : C:\Users\Singleton\AppData\Local\Wajam
Folder Deleted : C:\Users\Singleton\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Singleton\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Singleton\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Singleton\AppData\LocalLow\MixiDJ_V1
Folder Deleted : C:\Users\Singleton\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\I Want This
Key Deleted : HKCU\Software\AppDataLow\Software\MixiDJ_V1
Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\incredibar.com
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{67097627-FD8E-4F6B-AF4B-ECB65E50112E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{67097627-FD8E-4F6B-AF4B-ECB65E50112E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\MyWebSearch
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\SOFTWARE\Classes\escort.escrtBtn.1
Key Deleted : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.DataControl
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.DataControl.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistoryKillerScheduler
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistoryKillerScheduler.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistorySwatterControlBar
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HistorySwatterControlBar.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HTMLMenu
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HTMLMenu.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.HTMLMenu.2
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.IECookiesManager
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.IECookiesManager.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.KillerObjManager
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.KillerObjManager.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterBarButton
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterBarButton.1
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterSettingsControl
Key Deleted : HKLM\SOFTWARE\Classes\FunWebProducts.PopSwatterSettingsControl.1
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\I
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.dskBnd
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.dskBnd.1
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.IncredibarHlpr
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.IncredibarHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\IncredibarApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\IncredibarApp.appCore.1
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ChatSessionPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ChatSessionPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.HTMLPanel
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.HTMLPanel.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.MultipleButton
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.MultipleButton.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.OutlookAddin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.PseudoTransparentPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.PseudoTransparentPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ThirdPartyInstaller
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ThirdPartyInstaller.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.UrlAlertButton
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.UrlAlertButton.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.SettingsPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.SettingsPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.ToolbarPlugin
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearchToolBar.ToolbarPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\ScreenSaverControl.ScreenSaverInstaller
Key Deleted : HKLM\SOFTWARE\Classes\ScreenSaverControl.ScreenSaverInstaller.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3285873
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07B18EA0-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{0D26BC71-A633-4E71-AD31-EADC3A1B6A3A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{29D67D3C-509A-4544-903F-C8C1B8236554}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3E720450-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{48C9C8B0-A546-46C1-A81F-47A31E623E9D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7473D290-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{819FFE20-35C7-4925-8CDA-4E0E2DB94302}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8CA01F0E-987C-49C3-B852-2F1AC4A7094C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8E6F1830-9607-4440-8530-13BE7C4B1D14}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8FFDF636-0D87-4B33-B9E9-79A53F6E1DAE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8CECDE3-1AE1-4C4A-AD82-6D5B00212144}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D518921A-4A03-425E-9873-B9A71756821E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E47CAEE0-DEEA-464A-9326-3F2801535A4D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E79DFBC0-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{F42228FB-E84E-479E-B922-FBBD096E792C}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\FocusInteractive
Key Deleted : HKLM\Software\Fun Web Products
Key Deleted : HKLM\Software\incredibar.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll
Key Deleted : HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss
Key Deleted : HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_install_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_install_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07B18EAB-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3E720452-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473D294-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{BF99AAB8-FFEE-4BB1-81E0-ADE71BF0AC3C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E79DFBCA-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\Software\MixiDJ_V1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@mywebsearch.com/Plugin
Key Deleted : HKLM\Software\MyWebSearch
Key Deleted : HKLM\Software\PIP
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Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MixiDJ_V1 Toolbar
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Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00A6FAF6-072E-44CF-8957-5838F569A31D}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{67097627-FD8E-4F6B-AF4B-ECB65E50112E}]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [MyWebSearch Email Plugin]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{67097627-FD8E-4F6B-AF4B-ECB65E50112E}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows Media\Wmsdk\Sources [F3PopularScreenSavers]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform [FunWebProducts]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\post platform [FunWebProducts]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [m3ffxtbr@mywebsearch.com]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{07B18EA9-A523-4961-B6BB-170DE4475CCA}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{67097627-FD8E-4F6B-AF4B-ECB65E50112E}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{F9639E4A-801B-4843-AEE3-03D9DA199E77}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [33032 octets] - [17/04/2013 10:57:54]

########## EOF - C:\AdwCleaner[S1].txt - [33093 octets] ##########
 

 

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Singleton [Admin rights]
Mode : Scan -- Date : 04/17/2013 11:10:45
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK5076GSX SATA Disk Device +++++
--- User ---
[MBR] fcda8d7229551c21df79ce3530f9dee9
[BSP] baf9db6ae766a805a9239f6400923740 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 461586 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 945737728 | Size: 15050 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 103 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] 7818a983e78e8cef111273ef1cdfbf13
[BSP] baf9db6ae766a805a9239f6400923740 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo
1 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 159793152 | Size: 4000 Mo
2 - [ACTIVE] FAT16 (0x06) [VISIBLE] Offset (sectors): 167985152 | Size: 2000 Mo
3 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 172081152 | Size: 20000 Mo

Finished : << RKreport[2]_S_04172013_02d1110.txt >>
RKreport[1]_S_04172013_02d1107.txt ; RKreport[2]_S_04172013_02d1110.txt



Thanks again for all your help.  You are awesome!



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Gender:Male
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  • Local time:12:51 PM

Posted 17 April 2013 - 08:32 PM


Hello Infectafated

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had

  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Infectafated

Infectafated
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 18 April 2013 - 09:59 AM

ComboFix 13-04-18.02 - Singleton 04/18/2013   9:38.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3835.2396 [GMT -4:00]
Running from: c:\users\Singleton\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\svchost.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-18 to 2013-04-18  )))))))))))))))))))))))))))))))
.
.
2013-04-18 13:49 . 2013-04-18 13:49    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-04-16 20:28 . 2013-02-15 06:08    44032    ----a-w-    c:\windows\system32\tsgqec.dll
2013-04-16 20:28 . 2013-02-15 06:06    3717632    ----a-w-    c:\windows\system32\mstscax.dll
2013-04-16 20:28 . 2013-02-15 06:02    158720    ----a-w-    c:\windows\system32\aaclient.dll
2013-04-16 20:28 . 2013-02-15 04:37    3217408    ----a-w-    c:\windows\SysWow64\mstscax.dll
2013-04-16 20:28 . 2013-02-15 04:34    131584    ----a-w-    c:\windows\SysWow64\aaclient.dll
2013-04-16 20:28 . 2013-02-15 03:25    36864    ----a-w-    c:\windows\SysWow64\tsgqec.dll
2013-04-16 20:27 . 2013-03-01 03:36    3153408    ----a-w-    c:\windows\system32\win32k.sys
2013-04-16 20:27 . 2013-01-24 06:01    223752    ----a-w-    c:\windows\system32\drivers\fvevol.sys
2013-04-16 20:27 . 2013-03-19 06:04    5550424    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-04-16 20:27 . 2013-03-19 05:46    43520    ----a-w-    c:\windows\system32\csrsrv.dll
2013-04-16 20:27 . 2013-03-19 05:04    3968856    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-04-16 20:27 . 2013-03-19 05:04    3913560    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-04-16 20:27 . 2013-03-19 04:47    6656    ----a-w-    c:\windows\SysWow64\apisetschema.dll
2013-04-16 20:27 . 2013-03-19 03:06    112640    ----a-w-    c:\windows\system32\smss.exe
2013-04-15 18:37 . 2013-04-15 18:37    --------    d-----w-    C:\FRST
2013-04-15 15:16 . 2013-04-15 17:12    --------    d-----w-    c:\windows\Microsoft Antimalware
2013-03-21 03:25 . 2013-02-12 04:12    19968    ----a-w-    c:\windows\system32\drivers\usb8023.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-17 02:42 . 2011-08-31 21:10    72702784    ----a-w-    c:\windows\system32\MRT.exe
2013-03-19 04:23 . 2013-03-19 04:18    177312    ----a-w-    c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-03-15 04:11 . 2012-10-03 20:18    693976    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-03-15 04:11 . 2011-12-08 19:50    73432    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-12 05:45 . 2013-03-13 15:52    135168    ----a-w-    c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45 . 2013-03-13 15:52    350208    ----a-w-    c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45 . 2013-03-13 15:52    308736    ----a-w-    c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45 . 2013-03-13 15:52    111104    ----a-w-    c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48 . 2013-03-13 15:52    474112    ----a-w-    c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 15:52    2176512    ----a-w-    c:\windows\apppatch\AcGenral.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Facebook Update"="c:\users\Singleton\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-11 138096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-02-28 336384]
"HPConnectionManager"="c:\program files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe" [2011-02-15 94264]
"Easybits Recovery"="c:\program files (x86)\EasyBits For Kids\ezRecover.exe" [2011-03-16 61112]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"EnableShellExecuteHooks"= 1 (0x1)
.
[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-31 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2011-01-29 77952]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2011-01-29 38016]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1401000.018\SYMDS64.SYS [2012-07-28 493216]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1401000.018\SYMEFA64.SYS [2012-08-08 1132192]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\BASHDefs\20120815.002\BHDrvx64.sys [2012-08-11 1385120]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1401000.018\ccSetx64.sys [2012-08-07 168096]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\IPSDefs\20120811.001\IDSVia64.sys [2012-08-11 512672]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1401000.018\Ironx64.SYS [2012-07-28 224416]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\NISx64\1401000.018\SYMNETS.SYS [2012-07-23 432800]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-07-05 204288]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-02-28 354304]
S2 AMD Reservation Manager;AMD Reservation Manager;c:\program files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-06-17 194496]
S2 ezSharedSvc;Easybits Services for Windows;c:\windows\System32\ezSharedSvcHost.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-03-05 35200]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-03-08 2375168]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-03-13 158832]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\20.1.0.24\ccSvcHst.exe [2012-08-19 143928]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-18 138912]
S3 hpCMSrv;HP Connection Manager 4.0 Service;c:\program files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-02-15 1071160]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2012-04-13 1860672]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-02-15 335464]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-03-05 436840]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-11-29 44672]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-03 04:11]
.
2013-04-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4065991947-303827502-746662816-1001Core.job
- c:\users\Singleton\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-12-08 23:41]
.
2013-04-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-4065991947-303827502-746662816-1001UA.job
- c:\users\Singleton\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-12-08 23:41]
.
2013-04-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-08 19:50]
.
2013-04-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-08 19:50]
.
2013-04-16 c:\windows\Tasks\HPCeeScheduleForSINGLETON-HP$.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
2013-04-17 c:\windows\Tasks\HPCeeScheduleForSingleton.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-02-15 1128448]
"MRT"="c:\windows\system32\MRT.exe" [2013-04-17 72702784]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/?mtmhp=txtlnkusaolp00000051
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1 66.189.0.100 24.159.64.23
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-EasyBits Magic Desktop - c:\windows\system32\ezMDUninstall.exe
AddRemove-NIS - c:\program files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\19.5.0.145\InstStub.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\20.1.0.24\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\20.1.0.24\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{8DCB7100-DF86-4384-8842-8FA844297B3F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,72,d8,
   89,b4,91,ea,06,f7,54,cc,e8,41,77,3f,2b
"{F9639E4A-801B-4843-AEE3-03D9DA199E77}"=hex:51,66,7a,6c,4c,1d,38,12,24,9d,70,
   fd,29,ce,2d,0d,d1,f5,40,99,df,47,da,63
"{07B18EA9-A523-4961-B6BB-170DE4475CCA}"=hex:51,66,7a,6c,4c,1d,38,12,c7,8d,a2,
   03,11,eb,0f,0c,c9,ad,54,4d,e1,19,18,de
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
   27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{D4027C7F-154A-4066-A1AD-4243D8127440}"=hex:51,66,7a,6c,4c,1d,38,12,11,7f,11,
   d0,78,5b,08,05,de,bb,01,03,dd,4c,30,54
"{67097627-FD8E-4F6B-AF4B-ECB65E50112E}"=hex:51,66,7a,6c,4c,1d,38,12,49,75,1a,
   63,bc,b3,05,0a,d0,5d,af,f6,5b,0e,55,3a
"{00A6FAF1-072E-44CF-8957-5838F569A31D}"=hex:51,66,7a,6c,4c,1d,38,12,9f,f9,b5,
   04,1c,49,a1,01,f6,41,1b,78,f0,37,e7,09
"{07B18EA1-A523-4961-B6BB-170DE4475CCA}"=hex:51,66,7a,6c,4c,1d,38,12,cf,8d,a2,
   03,11,eb,0f,0c,c9,ad,54,4d,e1,19,18,de
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{6D53EC84-6AAE-4787-AEEE-F4628F01010C}"=hex:51,66,7a,6c,4c,1d,38,12,ea,ef,40,
   69,9c,24,e9,02,d1,f8,b7,22,8a,5f,45,18
"{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}"=hex:51,66,7a,6c,4c,1d,38,12,8f,de,00,
   6a,5c,65,a0,03,f4,70,9f,cb,f6,31,2f,8d
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
   72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
   94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
   ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
"{B4F3A835-0E21-4959-BA22-42B3008E02FF}"=hex:51,66,7a,6c,4c,1d,38,12,5b,ab,e0,
   b0,13,40,37,0c,c5,34,01,f3,05,d0,46,eb
"{D2CE3E00-F94A-4740-988E-03DC2F38C34F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,3d,dd,
   d6,78,b7,2e,02,e7,98,40,9c,2a,66,87,5b
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}"=hex:51,66,7a,6c,4c,1d,38,12,3b,d4,7c,
   e3,88,8f,a5,08,e0,05,da,fd,94,7c,7e,ca
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:a3,02,0e,f5,95,1a,ce,01
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-04-18  10:07:15
ComboFix-quarantined-files.txt  2013-04-18 14:07
.
Pre-Run: 410,106,777,600 bytes free
Post-Run: 418,987,347,968 bytes free
.
- - End Of File - - 84504C830BB4F7BF39BB319C0937144C
 

 

Upon boot into windows, the "Microsoft Windows Malicious Software Removal Tool"  is still asking to make changes to the computer.  I'm not sure if I should allow this so I have still clicked No, but it comes up on every boot.  My girlfriends' Norton expired today (thankfully), so I will be grabbing AVG and Malware bytes, but wanted to wait for your approval before making any changes to the computer.

 

Thank again Gringo.  I left you a little something through Paypal (from barabajagle).  It's not much, but it's a start .  I really appreciate your help.



#8 gringo_pr

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Posted 18 April 2013 - 12:42 PM



Hello Infectafated


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
  • and I will see if I want to see the whole report

    Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo







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#9 Infectafated

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Posted 18 April 2013 - 08:06 PM

Here are the scans:
 
TDSSKiller
 

18:00:06.0907 3264  ============================================================
18:00:06.0907 3264  Scan finished
18:00:06.0907 3264  ============================================================
18:00:06.0922 3252  Detected object count: 3
18:00:06.0922 3252  Actual detected object count: 3
18:00:50.0524 3252  HP Support Assistant Service ( UnsignedFile.Multi.Generic ) - skipped by user
18:00:50.0524 3252  HP Support Assistant Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:00:50.0524 3252  IconMan_R ( UnsignedFile.Multi.Generic ) - skipped by user
18:00:50.0524 3252  IconMan_R ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:00:50.0524 3252  \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user
18:00:50.0524 3252  \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip
 
Malwarebytes Anti-Rootkit
 
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.04.18.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Singleton :: SINGLETON-HP [administrator]

4/18/2013 6:22:28 PM
mbar-log-2013-04-18 (18-22-28).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 30562
Time elapsed: 12 minute(s), 28 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 6
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\INTERFACE\{55555555-5555-5555-5555-550055225558} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\TypeLib\{44444444-4444-4444-4444-440044224458} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\INTERFACE\{66666666-6666-6666-6666-660066226658} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\INTERFACE\{77777777-7777-7777-7777-770077227758} (Adware.GamePlayLab) -> Delete on reboot.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
c:\Users\Singleton\Downloads\Firefox_setup.exe (PUP.IBryte) -> Delete on reboot.
c:\Users\Singleton\Downloads\FLVPlayerSetup_MMM.exe (PUP.Adware.Installcore) -> Delete on reboot.

(end)
 
 
The internet works (before MBAR was run, IE wouldn't open this page or anything from bleepingcomputer.com, but it did open other sites pages. All pages open fine now), but user login still asks for "Microsoft Windows Malicious Software Removal Tool" to make changes to the computer.  I have still clicked No.  Windows Update and Windows Firewall appear to be operational.
 
What should I do about the "Microsoft Windows Malicious Software Removal Tool" asking to make changes everytime the user logs in?  Should I click "Yes"?  Or is there a way I can disable that?
 
Thank you again for all your help.  You are outstanding!



#10 gringo_pr

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Posted 18 April 2013 - 09:50 PM

click yes and let it run and tell me what happens
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#11 Infectafated

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Posted 19 April 2013 - 07:17 AM

A new window popped up that said this product was no longer owned.There were several options to buy and one option to cancel.  I clicked cancel and rebooted and the message did not come back.



#12 gringo_pr

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Posted 19 April 2013 - 02:13 PM


Hello Infectafated



I would like you to rerun TDSSKiller and this time when it gets to this part
  • \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user
    \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip
I want you to select Delete this time instead of skip.


Gringo
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#13 Infectafated

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Posted 20 April 2013 - 10:09 AM

Hi Gringo,

 

  My girlfriend needed her laptop back and I needed mine (that I let here borrow).  So I downloaded and installed Malwarebytes, AVG(Free) and SuperAnti-Spyware.  When I ran SuperAnti-Spyware it detected a rootkit virus and deleted it.  After I rebooted the computer, everything appears to be working fine.  I gave her (another) stern warning about opening any attachments in e-mails or links on her facebook.  Hopefully, this time it sticks.

 

  I sincerely appreciate all the help you have given me.  I hope you know how much you help people here and I hope they donate whatever they can (as I did).

 

Thank you again Gringo.



#14 gringo_pr

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Posted 20 April 2013 - 11:46 AM

Hello


Thanks for letting me know
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#15 gringo_pr

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Posted 24 April 2013 - 10:15 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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