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Chitka pop-up on Win 8 laptop


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14 replies to this topic

#1 oldgy

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Posted 15 April 2013 - 03:14 PM

I got a refurbished Vaio laptop from Sony and apparently it came pre-loaded with malware.  I get chitka pop-ups when online and something is re-directing the browser to strange web sites.  Can someone help, please?



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#2 Broni

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  • Local time:02:49 AM

Posted 15 April 2013 - 06:45 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.
 


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 oldgy

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Posted 17 April 2013 - 10:55 AM

 Results of screen317's Security Check version 0.99.62 
   x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Windows Defender  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 7 Update 5 
 Java version out of Date!
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Windows Defender MSMpEng.exe
 Windows Defender MsMpEng.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

 

 

 

Farbar Service Scanner Version: 14-04-2013
Ran by DJ (administrator) on 17-04-2013 at 09:54:00
Running from "C:\Users\DJ\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WLM216EA"
Windows 8 Pro  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-04-12 09:49] - [2013-03-02 04:59] - 2231528 ____A (Microsoft Corporation) B6D52E2C38B49A156E58FF5B9C6CA8BE

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2013-04-12 09:49] - [2013-03-01 21:45] - 3240448 ____A (Microsoft Corporation) 79F95469604B77296346DE7DB463EA2A

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2013-04-10 19:41] - [2013-01-28 18:08] - 1555920 ____A (Microsoft Corporation) 905601FFF40D8DA9FA82CBE77D1F5EB1

C:\Program Files\Windows Defender\MsMpEng.exe
[2013-04-10 19:41] - [2013-01-28 20:57] - 0014920 ____A (Microsoft Corporation) 473B9548568BA927ACE0B77EC208A561

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by DJ (administrator) on 17-04-2013 at 09:59:52
Running from "C:\Users\DJ\Desktop"
Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1             localhost

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


212.59.28.228 www.google-analytics.com.
212.59.28.228 ad-emea.doubleclick.net.
212.59.28.228 www.statcounter.com.
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.

127.0.0.1       localhost

========================= IP Configuration: ================================

Qualcomm Atheros AR9485WB-EG Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : VAIO_PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 08-3E-8E-BA-D3-30
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1A-3E-8E-BA-D3-2F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
   Physical Address. . . . . . . . . : 08-3E-8E-BA-D3-2F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7dfb:2f72:683a:26e8%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, April 17, 2013 9:19:07 AM
   Lease Expires . . . . . . . . . . : Wednesday, April 17, 2013 10:49:08 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 319307406
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6C-E5-08-54-53-ED-2F-ED-58
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 54-53-ED-2F-ED-58
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:10f9:2870:3f57:fff5(Preferred)
   Link-local IPv6 Address . . . . . : fe80::10f9:2870:3f57:fff5%16(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 553648128
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6C-E5-08-54-53-ED-2F-ED-58
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{88E10656-CB8A-4905-BEEA-B18388B63B72}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:4009:801::1001
   74.125.225.66
   74.125.225.65
   74.125.225.67
   74.125.225.71
   74.125.225.72
   74.125.225.64
   74.125.225.69
   74.125.225.73
   74.125.225.70
   74.125.225.68
   74.125.225.78


Pinging google.com [173.194.46.40] with 32 bytes of data:
Reply from 173.194.46.40: bytes=32 time=13ms TTL=56
Reply from 173.194.46.40: bytes=32 time=12ms TTL=56

Ping statistics for 173.194.46.40:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 13ms, Average = 12ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=249ms TTL=52
Reply from 98.138.253.109: bytes=32 time=257ms TTL=52

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 249ms, Maximum = 257ms, Average = 253ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 20...08 3e 8e ba d3 30 ......Bluetooth Device (Personal Area Network)
 14...1a 3e 8e ba d3 2f ......Microsoft Wi-Fi Direct Virtual Adapter
 13...08 3e 8e ba d3 2f ......Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
 12...54 53 ed 2f ed 58 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.10     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.10    281
     192.168.0.10  255.255.255.255         On-link      192.168.0.10    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.10    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.10    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.10    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 16    306 2001::/32                On-link
 16    306 2001:0:9d38:6ab8:10f9:2870:3f57:fff5/128
                                    On-link
 13    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::10f9:2870:3f57:fff5/128
                                    On-link
 13    281 fe80::7dfb:2f72:683a:26e8/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/14/2013 10:12:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16537, time stamp: 0x512347f7
Faulting module name: MSHTML.dll, version: 10.0.9200.16540, time stamp: 0x5125ef5c
Exception code: 0xc0000005
Fault offset: 0x002679e1
Faulting process id: 0x168c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (04/14/2013 10:08:28 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16537, time stamp: 0x512347f7
Faulting module name: MSHTML.dll, version: 10.0.9200.16540, time stamp: 0x5125ef5c
Exception code: 0xc0000005
Fault offset: 0x002679e1
Faulting process id: 0x1bb4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (04/13/2013 09:10:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16519, time stamp: 0x51106090
Faulting module name: atidxx32.dll, version: 8.17.10.451, time stamp: 0x501a0a26
Exception code: 0xc0000005
Fault offset: 0x000624f2
Faulting process id: 0x1710
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (04/11/2013 06:15:18 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (04/10/2013 10:55:37 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (04/09/2013 11:44:35 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (04/07/2013 10:46:49 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (04/06/2013 01:16:49 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (04/06/2013 00:55:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16519, time stamp: 0x51106090
Faulting module name: atidxx32.dll, version: 8.17.10.451, time stamp: 0x501a0a26
Exception code: 0xc0000005
Fault offset: 0x000624f2
Faulting process id: 0x1658
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (04/05/2013 06:17:26 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005


System errors:
=============
Error: (04/13/2013 10:15:00 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 51. The Windows SChannel error state is 900.

Error: (04/13/2013 09:31:16 AM) (Source: DCOM) (User: VAIO_PC)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}VAIO_PCDJS-1-5-21-3577439804-1318210171-2324535753-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (04/13/2013 09:31:16 AM) (Source: DCOM) (User: VAIO_PC)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}VAIO_PCDJS-1-5-21-3577439804-1318210171-2324535753-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (04/13/2013 09:31:16 AM) (Source: DCOM) (User: VAIO_PC)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}VAIO_PCDJS-1-5-21-3577439804-1318210171-2324535753-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (04/12/2013 01:07:49 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 40. The Windows SChannel error state is 107.

Error: (04/12/2013 01:07:49 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (04/12/2013 00:53:59 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 40. The Windows SChannel error state is 107.

Error: (04/12/2013 00:53:59 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (04/12/2013 00:53:59 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 40. The Windows SChannel error state is 107.

Error: (04/12/2013 00:53:59 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.


Microsoft Office Sessions:
=========================
Error: (04/14/2013 10:12:36 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.16537512347f7MSHTML.dll10.0.9200.165405125ef5cc0000005002679e1168c01ce39227c364188C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SYSTEM32\MSHTML.dllbd0c3b4f-a515-11e2-be7f-083e8ebad330

Error: (04/14/2013 10:08:28 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.16537512347f7MSHTML.dll10.0.9200.165405125ef5cc0000005002679e11bb401ce3921c769c115C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SYSTEM32\MSHTML.dll28f9600b-a515-11e2-be7f-083e8ebad330

Error: (04/13/2013 09:10:46 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1651951106090atidxx32.dll8.17.10.451501a0a26c0000005000624f2171001ce384f7209d117C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SYSTEM32\atidxx32.dlleeda85f3-a443-11e2-be7e-083e8ebad330

Error: (04/11/2013 06:15:18 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (04/10/2013 10:55:37 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (04/09/2013 11:44:35 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (04/07/2013 10:46:49 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (04/06/2013 01:16:49 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (04/06/2013 00:55:31 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1651951106090atidxx32.dll8.17.10.451501a0a26c0000005000624f2165801ce32efdff44fd5C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SYSTEM32\atidxx32.dll2befaaf4-9ee3-11e2-be7e-083e8ebad330

Error: (04/05/2013 06:17:26 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005


=========================== Installed Programs ============================

Adobe Reader X (10.1.6) MUI (Version: 10.1.6)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.881.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0806.1156.19437)
Catalyst Control Center Graphics Previews Common (Version: 2012.0806.1156.19437)
Catalyst Control Center InstallProxy (Version: 2012.0806.1156.19437)
Catalyst Control Center Localization All (Version: 2012.0806.1156.19437)
CCC Help Chinese Standard (Version: 2012.0806.1155.19437)
CCC Help Chinese Traditional (Version: 2012.0806.1155.19437)
CCC Help Czech (Version: 2012.0806.1155.19437)
CCC Help Danish (Version: 2012.0806.1155.19437)
CCC Help Dutch (Version: 2012.0806.1155.19437)
CCC Help English (Version: 2012.0806.1155.19437)
CCC Help Finnish (Version: 2012.0806.1155.19437)
CCC Help French (Version: 2012.0806.1155.19437)
CCC Help German (Version: 2012.0806.1155.19437)
CCC Help Greek (Version: 2012.0806.1155.19437)
CCC Help Hungarian (Version: 2012.0806.1155.19437)
CCC Help Italian (Version: 2012.0806.1155.19437)
CCC Help Japanese (Version: 2012.0806.1155.19437)
CCC Help Korean (Version: 2012.0806.1155.19437)
CCC Help Norwegian (Version: 2012.0806.1155.19437)
CCC Help Polish (Version: 2012.0806.1155.19437)
CCC Help Portuguese (Version: 2012.0806.1155.19437)
CCC Help Russian (Version: 2012.0806.1155.19437)
CCC Help Spanish (Version: 2012.0806.1155.19437)
CCC Help Swedish (Version: 2012.0806.1155.19437)
CCC Help Thai (Version: 2012.0806.1155.19437)
CCC Help Turkish (Version: 2012.0806.1155.19437)
ccc-utility64 (Version: 2012.0806.1156.19437)
CyberLink Power2Go 8 (Version: 8.0.0.1923)
CyberLink PowerDVD (Version: 9.0.5601.52)
FDUx86 (Version: 1.0.0)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Rapid Storage Technology (Version: 11.5.3.1004)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (64-bit) (Version: 7.0.50)
Java™ 7 Update 5 (Version: 7.0.50)
KUx86 (Version: 1.0.0)
Microsoft Office Home and Student 2013 - en-us (Version: 15.0.4481.1510)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4481.1510)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4481.1510)
Office 15 Click-to-Run Localization Component (Version: 15.0.4481.1510)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.218)
Realtek High Definition Audio Driver (Version: 6.0.1.6695)
Realtek PCIE Card Reader (Version: 6.1.8400.28121)
Restore (Version: 1.0.0)
SSLx64 (Version: 1.0.0)
SSLx86 (Version: 1.0.0)
Synaptics Pointing Device Driver (Version: 16.2.16.2)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 waziper (Version: 012.000.1264)
TurboTax 2012 wiliper (Version: 012.000.1416)
TurboTax 2012 WinPerFedFormset (Version: 012.000.2114)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0451)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0179)
TurboTax 2012 wmiiper (Version: 012.000.1409)
TurboTax 2012 wrapper (Version: 012.000.0127)
TurboTax 2012 wtniper (Version: 012.000.1323)
VAIO Care (Version: 8.2.0.15030)
VAIO Control Center (Version: 6.0.0.08200)
VAIO CPU Fan Diagnostic (Version: 1.1.0.09200)
VAIO Data Restore Tool (Version: 1.10.0.07270)
VAIO Easy Connect (Version: 8.2.0.14170)
VAIO Gesture Control (Version: 2.0.0.08240)
VAIO Improvement (Version: 2.0.0.08090)
VAIO Manual (Version: 3.0.0.08100)
VAIO Media Server Settings (Version: 1.0.2.11060)
VAIO Update (Version: 6.1.1.10250)
VCCx64 (Version: 1.0.0)
VCCx86 (Version: 1.0.0)
VHD (Version: 1.0.0)
VIx64 (Version: 1.0.0)
VIx86 (Version: 1.0.0)
VMLx86 (Version: 1.0.0)
VPMx64 (Version: 1.0.0)
VSSTx64 (Version: 1.0.0)
VSSTx86 (Version: 1.0.0)
VU5x64 (Version: 1.0.0)
VU5x86 (Version: 1.0.0)
VUx64 (Version: 1.0.0)
VUx86 (Version: 1.0.0)
VWSTx86 (Version: 1.0.0)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 8139.27 MB
Available physical RAM: 6117.04 MB
Total Pagefile: 9355.27 MB
Available Pagefile: 6667.7 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.07 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:279.45 GB) (Free:240.46 GB) NTFS

========================= Users: ========================================

User accounts for \\VAIO_PC

Administrator            DJ                       Guest                   


**** End of log ****

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.17.05

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16540
DJ :: VAIO_PC [administrator]

Protection: Enabled

4/17/2013 10:12:14 AM
mbam-log-2013-04-17 (10-12-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209842
Time elapsed: 2 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Thanks, this is everything except the 2 MBAR logs.  I will post them after the scan is complete.
 



#4 oldgy

oldgy
  • Topic Starter

  • Members
  • 9 posts
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  •  
  • Local time:04:49 AM

Posted 17 April 2013 - 10:59 AM

Here are the MBAR logs:

 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.04.17.06

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16540
DJ :: VAIO_PC [administrator]

4/17/2013 10:56:59 AM
mbar-log-2013-04-17 (10-56-59).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 7364
Time elapsed: 31 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16540

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.594000 GHz
Memory total: 8534646784, free: 6115127296

------------ Kernel report ------------
     04/17/2013 10:24:04
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\pciide.sys
\SystemRoot\System32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\intelide.sys
\SystemRoot\System32\drivers\viaide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\atapi.sys
\SystemRoot\System32\drivers\ataport.SYS
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\wd.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\athw8x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\SFEP.sys
\SystemRoot\System32\drivers\sows.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\btath_bus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\drivers\AtihdW86.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\BthLEEnum.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\drivers\btath_avdt.sys
\SystemRoot\system32\drivers\btath_vdp.sys
\SystemRoot\System32\drivers\btath_rcp.sys
\SystemRoot\system32\drivers\btath_a2dp.sys
\SystemRoot\System32\drivers\btath_hcrp.sys
\SystemRoot\system32\DRIVERS\btath_flt.sys
\SystemRoot\system32\DRIVERS\btath_lwflt.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\drivers\WSDPrint.sys
\SystemRoot\System32\drivers\WSDScan.sys
\??\C:\Windows\system32\drivers\mbam.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80095ef060
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000039\
Lower Device Object: 0xfffffa8007c4d060
Lower Device Driver Name: \Driver\iaStorA\
Driver name found: iaStorA
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\Drivers\storport.sys (0x0)
Load Function returned 0x0
Downloaded database version: v2013.04.17.06
Downloaded database version: v2013.03.25.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 5
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80095ef060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80095efb10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80095ef060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8007c4d060, DeviceName: \Device\00000039\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0xfffff8a001b6e930, 0xfffffa80095ef060, 0xfffffa800ef994b0
Lower DeviceData: 0xfffff8a01c0730d0, 0xfffffa8007c4d060, 0xfffffa80150582d0
Partition type: GUID
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 5
Partition type: GUID
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 5EB833EA

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3010582000
    GPT Header CurrentLba = 1 BackupLba 625142447
    GPT Header FirstUsableLba 34  LastUsableLba 625142414
    GPT Header Guid 4074cd64-a257-4081-8ad5-f5f93ea8a8f4
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3010582000
    Backup GPT header CurrentLba = 625142447 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 625142414
    Backup GPT header Guid 4074cd64-a257-4081-8ad5-f5f93ea8a8f4
    Backup GPT header Contains 128 partition entries starting at LBA 625142415
    Backup GPT header Partition entry size = 128

    Partition 0 Type f4019732-66e-4e12-8273-346c5641494f
    Partition ID 5d1c65c1-3814-4542-90f7-6a883e26e45e
    FirstLBA 2048  Last LBA 534527
    Attributes 1
    Partition Name                 EFI system partition

    Partition 1 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID ae5fc43e-478f-4217-8b34-9c3ecfa126
    FirstLBA 534528  Last LBA 3553279
    Attributes 1
    Partition Name                 Basic data partition

    Partition 2 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID a6bed6cb-5a3e-4118-b25e-6773dd723df
    FirstLBA 3553280  Last LBA 4085759
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 2 is bootable
    Partition 3 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID a14e3c98-f309-4a17-8678-db12ff7be28a
    FirstLBA 4085760  Last LBA 4347903
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 28ca8e31-511a-4af6-8fe4-633096ea35e
    FirstLBA 4347904  Last LBA 590399487
    Attributes 0
    Partition Name                 Basic data partition

    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 5bc858de-5ad5-4737-926e-e46f235733cd
    FirstLBA 590399488  Last LBA 625141759
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================


 



#5 Broni

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Posted 17 April 2013 - 05:38 PM

Your "hosts" file has been hijacked.

 

Restart computer in Safe Mode.
Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Navigate to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder.
Delete hosts file.
NOTE. If you can't delete "hosts" file (access denied) take ownership of "ETC" folder first and then try again: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

Restart in normal mode.
Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.

Please download MiniToolBox and run it.

Checkmark following boxes:

  • List content of Hosts

Click Go and post the result.
 


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#6 oldgy

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Posted 17 April 2013 - 07:56 PM

MiniToolBox by Farbar  Version:05-03-2013
Ran by DJ (administrator) on 17-04-2013 at 19:52:16
Running from "C:\Users\DJ\Desktop"
Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================

::1             localhost

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


212.59.28.228 www.google-analytics.com.
212.59.28.228 ad-emea.doubleclick.net.
212.59.28.228 www.statcounter.com.
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.

127.0.0.1       localhost


**** End of log ****

 

I couldn't do the Microsoft fix it for me link, it said that I was not using the right version of windows, so I went to the win8 help and worked through creating a new hosts file.  Here is the log file from minitoolbox after I finished.



#7 Broni

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Posted 17 April 2013 - 08:42 PM

That didn't work.

It looks like you didn't delete your "hosts" file in safe mode.


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#8 oldgy

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Posted 18 April 2013 - 08:52 AM

I appreciate your help, but the links you are sending me to, in your posts, are for win7 or vista fixes.  I am using windows 8 and it is very confusing.  Could you help me delete (and restore) the hosts file, and walk me through starting the computer in safe mode.  Thanks, Jim.



#9 oldgy

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Posted 18 April 2013 - 11:22 AM

I think I finally deleted the hosts file.  Here is the latest log:

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by DJ (administrator) on 18-04-2013 at 11:19:24
Running from "C:\Users\DJ\Desktop"
Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************
Hosts file not detected in the default directory

**** End of log ****

 

Now what do I do?



#10 oldgy

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Posted 18 April 2013 - 12:10 PM

I changed the hosts file attr to read-only and it appears to be OK.  Here is latest log:

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by DJ (administrator) on 18-04-2013 at 12:07:40
Running from "C:\Users\DJ\Desktop"
Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost


**** End of log ****

 

 

How am I doing here?



#11 Broni

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Posted 18 April 2013 - 03:52 PM

Perfect :)

 

How is computer doing now?

 

Couple more scans....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#12 oldgy

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Posted 19 April 2013 - 11:04 AM

The computer has been running great for about 48hrs. now.  Here is the AdW log and the JRT log files.  The ESET scan found no problems.

 

# AdwCleaner v2.200 - Logfile created 04/19/2013 at 09:49:29
# Updated 02/04/2013 by Xplode
# Operating system : Windows 8 Pro  (64 bits)
# User : DJ - VAIO_PC
# Boot Mode : Normal
# Running from : C:\Users\DJ\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [584 octets] - [19/04/2013 09:49:29]

########## EOF - C:\AdwCleaner[S1].txt - [643 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.8.5 (04.17.2013:1)
OS: Windows 8 Pro x64
Ran by DJ on Fri 04/19/2013 at 10:01:24.28
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 04/19/2013 at 10:06:02.47
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Can you tell me anything about the who, what, or how of my infection?  And thanks again for all your help!!!  -Jim-



#13 Broni

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Posted 19 April 2013 - 11:10 AM

Good news :)

 

Your main issue was hijacked "hosts" file.

There is no way to say how it happened.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#14 oldgy

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Posted 22 April 2013 - 09:19 AM

Several days now and my computer seems to be free of the pop-up ads and the browser's re-directions.  How should I keep the machine clean in the future?  It's amazing the something could alter the hosts file and cause all these problems.  That file is very hidden & protected.  And Window's Defender is supposed to undo any changes that a program makes to that file unless I specifically tell it not to!  WOW!  Well, thanks for all the help.  You have been great and very thorough. 



#15 Broni

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Posted 22 April 2013 - 06:08 PM

You'll find some hints below...

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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