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RunDLL dialog box at start up


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10 replies to this topic

#1 swichelle

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Posted 13 April 2013 - 10:49 PM

Upon startup of my computer I have a RunDLL dialog box.

 

In the box it says the following:

 

There was a problem starting C:\Users\Owner\AppData\Local\Temp\

 

The specified module could not be found.

 

 

I have run several different antivirus softwares and had viruses that were removed but I still have this dialog box upon startup. My Firewall was also not working but I have been able to get it up and running by reading advice in other posts on this forum.



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#2 Broni

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Posted 14 April 2013 - 11:35 AM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


My Website

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#3 swichelle

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Posted 14 April 2013 - 02:49 PM

Thank you. I am running the scans now. Can I run the MBAM and the rootkit at the same time?



#4 Broni

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Posted 14 April 2013 - 03:16 PM

No.


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#5 swichelle

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Posted 14 April 2013 - 03:29 PM

Ok. Here is everything but the rootkit as it is currently running.

 

Security Check:

 

 Results of screen317's Security Check version 0.99.62 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Trend Micro Titanium Internet Security  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File 
 Java™ 6 Update 14 
 Java version out of Date!
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
 Google Chrome 26.0.1410.43 
 Google Chrome 26.0.1410.64 
````````Process Check: objlist.exe by Laurent```````` 
 McAfee Online Backup MOBKbackup.exe  
 Trend Micro AMSP coreServiceShell.exe 
 Trend Micro AMSP coreFrameworkHost.exe 
 Trend Micro AMSP AMSP_LogServer.exe 
 Trend Micro UniClient UiFrmWrk UIWatchDog.exe
 Trend Micro UniClient UiFrmWrk uiSeAgnt.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 
````````````````````End of Log``````````````````````

 

 

 

 

FSS:

 

Farbar Service Scanner Version: 14-04-2013
Ran by Owner (administrator) on 14-04-2013 at 14:34:19
Running from "C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U3KRR3Y3"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of WinDefend. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist.
Unable to retrieve ServiceDll of WinDefend. The value does not exist.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

 

Toolkit:

 


 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Owner (administrator) on 14-04-2013 at 14:36:18
Running from "C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2RIHPDZW"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 14801 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.103 metric=1 publish=Yes


popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Owner-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : kc.rr.com

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 00-26-B6-C6-18-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : kc.rr.com
   Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : 00-26-B6-C6-18-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e4ab:ed67:fcfe:cad7%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, April 14, 2013 12:06:19 PM
   Lease Expires . . . . . . . . . . : Monday, April 15, 2013 12:06:30 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 318777014
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-EA-0B-7B-00-26-6C-42-D0-8D
   DNS Servers . . . . . . . . . . . : 209.18.47.61
                                       209.18.47.62
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-26-6C-42-D0-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.kc.rr.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : kc.rr.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A8239415-C6C6-43C4-8805-D8650635E91F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1A601E2C-0E51-425C-A591-CC8EEC456A89}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:24b9:1366:bab3:566f(Preferred)
   Link-local IPv6 Address . . . . . : fe80::24b9:1366:bab3:566f%18(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dns-cac-lb-01.rr.com
Address:  209.18.47.61

Name:    google.com
Addresses:  2607:f8b0:4000:801::1004
   74.125.225.230
   74.125.225.231
   74.125.225.232
   74.125.225.233
   74.125.225.238
   74.125.225.224
   74.125.225.225
   74.125.225.226
   74.125.225.227
   74.125.225.228
   74.125.225.229


Pinging google.com [74.125.227.196] with 32 bytes of data:
Reply from 74.125.227.196: bytes=32 time=22ms TTL=52
Reply from 74.125.227.196: bytes=32 time=26ms TTL=52

Ping statistics for 74.125.227.196:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 26ms, Average = 24ms
Server:  dns-cac-lb-01.rr.com
Address:  209.18.47.61

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=759ms TTL=48
Reply from 206.190.36.45: bytes=32 time=791ms TTL=48

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 759ms, Maximum = 791ms, Average = 775ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...00 26 b6 c6 18 f0 ......Microsoft Virtual WiFi Miniport Adapter
 12...00 26 b6 c6 18 f0 ......Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
 10...00 26 6c 42 d0 8d ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.103     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link     192.168.1.103     26
  169.254.255.255  255.255.255.255         On-link     192.168.1.103    281
      192.168.1.0    255.255.255.0         On-link     192.168.1.103    281
    192.168.1.103  255.255.255.255         On-link     192.168.1.103    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.103    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.103    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.103    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0    192.168.1.103       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:9d38:6ab8:24b9:1366:bab3:566f/128
                                    On-link
 12    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::24b9:1366:bab3:566f/128
                                    On-link
 12    281 fe80::e4ab:ed67:fcfe:cad7/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/14/2013 00:08:33 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {d74ba613-305b-4af4-a319-d6642c390ab3}

Error: (04/14/2013 00:07:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 00:07:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 00:06:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 00:01:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 00:01:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 11:38:52 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 10.0.9200.16537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 17cc

Start Time: 01ce392e38bd3296

Termination Time: 16

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: b0ee0297-a521-11e2-8288-00266c42d08d

Error: (04/14/2013 11:35:20 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 11:35:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2013 11:34:42 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {abbc84a4-ffb1-4d31-96e5-38389cc91be3}


System errors:
=============
Error: (04/14/2013 02:34:42 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:32:53 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:27:43 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:22:33 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:20:44 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:15:34 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:10:24 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:08:33 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 02:03:23 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (04/14/2013 01:58:13 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.103.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.


Microsoft Office Sessions:
=========================
Error: (04/14/2013 00:08:33 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {d74ba613-305b-4af4-a319-d6642c390ab3}

Error: (04/14/2013 00:07:24 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL

Error: (04/14/2013 00:07:24 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL

Error: (04/14/2013 00:06:42 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL

Error: (04/14/2013 00:01:56 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"C:\Program Files (x86)\Trend Micro\TTi_6.0OEM_MR_Full\SupportTool\64bit\VizorUniclientLibrary.dll

Error: (04/14/2013 00:01:56 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"C:\Program Files (x86)\Trend Micro\TTi_6.0OEM_MR_Full\SupportTool\64bit\VizorUniclientLibrary.dll

Error: (04/14/2013 11:38:52 AM) (Source: Application Hang)(User: )
Description: iexplore.exe10.0.9200.1653717cc01ce392e38bd329616C:\Program Files\Internet Explorer\iexplore.exeb0ee0297-a521-11e2-8288-00266c42d08d

Error: (04/14/2013 11:35:20 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL

Error: (04/14/2013 11:35:19 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL

Error: (04/14/2013 11:34:42 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {abbc84a4-ffb1-4d31-96e5-38389cc91be3}


=========================== Installed Programs ============================

7-zip v9.20 (Version: v9.20)
Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Shockwave Player 11.6 (Version: 11.6.0.626)
ALOT Toolbar
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Best Buy Software Installer (Version: 2.1.0.29)
Bing Bar (Version: 7.0.609.0)
Bonjour (Version: 3.0.0.10)
Build a Lot 4
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 2.1
Canon MX860 series MP Drivers
Canon MX860 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dolby Control Center (Version: 2.2.1)
doubleTwist (Version: 3.1.3.11206)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
Free Window Registry Repair
Garmin Communicator Plugin (Version: 4.0.1)
Garmin Communicator Plugin x64 (Version: 4.0.1)
Garmin Training Center (Version: 3.6.5)
Garmin USB Drivers (Version: 2.3.0.0)
GetSavin (Version: 1.1365807618)
Google Chrome (Version: 26.0.1410.64)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.135)
Image Data Converter (Version: 4.2.00.07270)
InfoAtoms (Version: 1.6.0.1)
Intel® Control Center (Version: 1.2.0.1006)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1986)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.5.0.1037)
iSEEK AnswerWorks English Runtime (Version: 010.000.0101)
iTunes (Version: 11.0.2.26)
Java™ 6 Update 14 (Version: 6.0.140)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Online Backup (Version: 1.16.4.0)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Money 2006 (Version: 15)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.6123.5001)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MotoHelper 2.0.24 Driver 4.7.1 (Version: 2.0.24)
MotoHelper MergeModules (Version: 1.0.0)
Motorola Mobile Drivers Installation 4.7.1 (Version: 4.7.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Picasa 3 (Version: 3.9)
PlayMemories Home (Version: 6.3.02.07270)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Quicken 2012 (Version: 21.1.7.18)
QuickTime (Version: 7.73.80.64)
RealDownloader (Version: 1.3.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.0)
Realtek Ethernet Controller  Driver (Version: 1.00.0008)
Realtek High Definition Audio Driver (Version: 6.0.1.5972)
Realtek WLAN Driver (Version: 2.00.0006)
RealUpgrade 1.1 (Version: 1.1.0)
RICOH R5U230 Media Driver ver.2.06.03.02 (Version: 2.06.03.02)
Roxio Burn (Version: 1.2)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Synaptics Pointing Device Driver (Version: 14.0.11.0)
Toshiba Application Installer (Version: 9.0.0.9)
TOSHIBA Assist (Version: 3.00.10)
TOSHIBA Bulletin Board (Version: 1.5.05.64)
TOSHIBA ConfigFree (Version: 8.0.25)
TOSHIBA Disc Creator (Version: 2.1.0.2 for x64)
TOSHIBA DVD PLAYER (Version: 3.01.1.07-A)
TOSHIBA eco Utility (Version: 1.1.12.64)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: )
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00)
TOSHIBA Face Recognition (Version: 3.1.3.64)
TOSHIBA Hardware Setup (Version: 2.00.15)
TOSHIBA HDD Protection (Version: 2.2.0.3)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6)
TOSHIBA Media Controller (Version: 1.0.80.3.64)
TOSHIBA PC Health Monitor (Version: 1.5.6.64)
TOSHIBA Quality Application (Version: 1.0.1)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.5.07.64)
TOSHIBA Service Station (Version: 2.2.9)
TOSHIBA Speech System Applications (Version: 1.00.2518)
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 2.00.11)
TOSHIBA USB Sleep and Charge Utility (Version: 1.3.2.0)
TOSHIBA Value Added Package (Version: 1.2.32.64)
TOSHIBA Web Camera Application (Version: 1.1.1.7)
ToshibaRegistration (Version: 1.0.3)
Trend Micro Titanium (Version: 6.00)
Trend Micro Titanium Internet Security (Version: 6.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Wajam (Version: 1.76)
WD SmartWare (Version: 1.1.0.2)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Wondershare 1-Click PC Care (Version 7.5.0) (Version: 7.5.0)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 72%
Total physical RAM: 3894.84 MB
Available physical RAM: 1081.73 MB
Total Pagefile: 7787.87 MB
Available Pagefile: 4727.7 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.92 MB

========================= Partitions: =====================================

1 Drive c: (TI105322W0F) (Fixed) (Total:453.89 GB) (Free:376.5 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator            Billy                    Guest                   
Owner                   


**** End of log ****

 

 

 

 

 

MBAM log:

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.14.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Owner :: OWNER-PC [administrator]

4/14/2013 2:39:31 PM
mbam-log-2013-04-14 (14-39-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 295919
Time elapsed: 23 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



#6 swichelle

swichelle
  • Topic Starter

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 14 April 2013 - 04:17 PM

mbar log

 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.04.14.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Owner :: OWNER-PC [administrator]

4/14/2013 4:14:31 PM
mbar-log-2013-04-14 (16-14-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 32874
Time elapsed: 49 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} (Hijack.Trojan.Siredef.C) -> Delete on reboot.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 3
HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32| (Trojan.0Access) -> Bad: (C:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\n.) Good: (shell32.dll) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\INPROCSERVER32| (Trojan.0Access) -> Bad: (C:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\n.) Good: (fastprox.dll) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\INPROCSERVER32| (Hijack.Trojan.Siredef.C) -> Bad: (C:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\n.) Good: (%systemroot%\system32\wbem\fastprox.dll) -> Delete on reboot.

Folders Detected: 9
c:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1003\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1003\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0 (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0 (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1003\$5e52bfba36e4b6eb58b5eff0d3ca0cd0 (Trojan.Siredef.C) -> Delete on reboot.

Files Detected: 0
(No malicious items detected)

(end)

 

 

 

 

system log

 

\

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16540

Java version: 1.6.0_14

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.133000 GHz
Memory total: 4084039680, free: 1450336256

------------ Kernel report ------------
     04/14/2013 15:24:42
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\DRIVERS\TMEBC64.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\tmcomm.sys
\SystemRoot\system32\DRIVERS\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\system32\DRIVERS\tos_sps64.sys
\SystemRoot\system32\DRIVERS\Thpevm.SYS
\SystemRoot\system32\DRIVERS\thpdrv.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\MOBK.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\tmevtmgr.sys
\SystemRoot\system32\DRIVERS\tmactmon.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\tmtdi.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\DRIVERS\FwLnk.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\rtl8192se.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\risdpe64.sys
\SystemRoot\system32\DRIVERS\rimspe64.sys
\SystemRoot\system32\DRIVERS\rixdpe64.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\windows\system32\drivers\iPodDrv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\??\C:\windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\imagehlp.dll
\Windows\System32\lpk.dll
\Windows\System32\comdlg32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\gdi32.dll
\Windows\System32\psapi.dll
\Windows\System32\iertutil.dll
\Windows\System32\user32.dll
\Windows\System32\urlmon.dll
\Windows\System32\usp10.dll
\Windows\System32\setupapi.dll
\Windows\System32\ole32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\wininet.dll
\Windows\System32\Wldap32.dll
\Windows\System32\advapi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\normaliz.dll
\Windows\System32\msctf.dll
\Windows\System32\ws2_32.dll
\Windows\System32\difxapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\nsi.dll
\Windows\System32\shell32.dll
\Windows\System32\sechost.dll
\Windows\System32\oleaut32.dll
\Windows\System32\kernel32.dll
\Windows\System32\imm32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80069b8060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004968050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.04.14.06
Downloaded database version: v2013.03.25.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80069b8060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80069b8b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80069b8060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80069b7060, DeviceName: \Device\THPDRV1\, DriverName: \Driver\Thpdrv\
DevicePointer: 0xfffffa8003b7c210, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8004968050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a003656b40, 0xfffffa80069b8060, 0xfffffa8007d29790
Lower DeviceData: 0xfffff8a001cf40c0, 0xfffffa8004968050, 0xfffffa8003d568b0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 31AC024B

Partition information:

    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 951877632

    Partition 2 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 954951680  Numsec = 21821440
    Partition is not bootable
Hidden partition VBR is not infected.

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Performing system, memory and registry scan...
Read File: File "c:\ProgramData\{5D8BE403-3090-4297-B98F-65CBBE9DBF71}\Best Buy Software Installer Setup.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{5D8BE403-3090-4297-B98F-65CBBE9DBF71}\instance.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{5D8BE403-3090-4297-B98F-65CBBE9DBF71}\Best Buy Software Installer Setup.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{5D8BE403-3090-4297-B98F-65CBBE9DBF71}\instance.dat" is compressed (flags = 1)
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} --> [Hijack.Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1003\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1003\$5e52bfba36e4b6eb58b5eff0d3ca0cd0\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$5e52bfba36e4b6eb58b5eff0d3ca0cd0 --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1000\$5e52bfba36e4b6eb58b5eff0d3ca0cd0 --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-2651708511-245914515-2354802201-1003\$5e52bfba36e4b6eb58b5eff0d3ca0cd0 --> [Trojan.Siredef.C]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32| --> [Trojan.0Access]
Infected: HKLM\SOFTWARE\CLASSES\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\INPROCSERVER32| --> [Trojan.0Access]
Infected: HKLM\SOFTWARE\CLASSES\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\INPROCSERVER32| --> [Hijack.Trojan.Siredef.C]
Done!
Scan finished
=======================================


 



#7 Broni

Broni

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Posted 14 April 2013 - 04:36 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 swichelle

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Posted 14 April 2013 - 05:47 PM

Ok, thank you so much for your help.



#9 Broni

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Posted 14 April 2013 - 06:10 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#10 swichelle

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Posted 14 April 2013 - 09:22 PM

A new post has been made in the Virus, Trojan, Spyware, and Malware Removal Logs forum.

 

It can be found here:

 

http://www.bleepingcomputer.com/forums/t/491740/infected-with-zeroaccess-rootkit-and-rundll-diaolog-box-appears-upon-startup/



#11 Broni

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Posted 14 April 2013 - 09:27 PM

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