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Multiple problems: browsers not working, adobe plugin error, conduit?

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#1 Dman008


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Posted 13 April 2013 - 07:55 PM

Hi there,


I'm having several problems here.


1. On my admin account (my normal account), I can't open up my browsers.  When I open them a message to the effect of "firefox has encountered a problem and now must close" comes up, and when I press "Check online for a solution" nothing happens.


2. Window pops up about adobe reader and adobe flash saying " Flashplayerplugin_11_6_602_180.exe application error.  Click OK to terminate"


3. AVG keeps picking up this: C:\Windows\System32\regsvr32.exe, and removing it seems to do nothing (it keeps coming back).


I ran Malewarebytes' anti maleware, and AVG in regular and safe mode, and nothing was found, or at least the problem hasn't been fixed.


In addition, this "Conduit" search engine something-or-another appeared as my firefox homepage.  I disabled the plugin and deleted anything with the word "conduit" that came up in a Local C: search.


Some videos are not working, perhaps all(?) online.


I uninstalled and reinstalled the latest Adobe flash and Adobe reader, and that didn't solve it.


Attached is my HiJackThis report if it helps:

txt.gif  hijackthis report_2.txt   7.49K   0 downloads

txt.gif  HIJACKTHIS report.txt   9.48K   0 downloads


Also, thank you very much!  You guys have been incredibly helpful in the past, and for that, I thank you!



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#2 boopme


    To Insanity and Beyond

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Posted 13 April 2013 - 09:34 PM

Your log is posted properly here, http://www.bleepingcomputer.com/forums/t/491632/multiple-problems-flash-player-app-error-regsvr32exe-virus/ no need for a duplicate.


Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 2 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Edited by Orange Blossom, 14 April 2013 - 01:55 AM.
Changed link to remaining duplicate. ~ OB

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