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Computer freezing! Please help!


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#1 iceking77

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Posted 13 April 2013 - 02:10 PM

My dell desktop recently has been randomly freezing, and when connected to an audio device, emits a loud monotone buzzing noise. The only way to end this noise/freeze is to force shut down the computer. My computer also is running ESET Nod32 antivirus. Please help! Not sure what to do.


Edited by hamluis, 14 April 2013 - 09:28 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 13 April 2013 - 05:41 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis



#3 iceking77

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Posted 13 April 2013 - 06:19 PM

Thanks! Here is the MiniToolBox report:

 

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Sebastian (administrator) on 13-04-2013 at 19:13:37
Running from "C:\Users\Sebastian\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/13/2013 03:41:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8892
 
Error: (04/13/2013 03:41:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8892
 
Error: (04/13/2013 03:41:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2013 03:41:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7753
 
Error: (04/13/2013 03:41:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7753
 
Error: (04/13/2013 03:41:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2013 03:41:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6708
 
Error: (04/13/2013 03:41:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6708
 
Error: (04/13/2013 03:41:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2013 03:40:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5647
 
 
System errors:
=============
Error: (04/13/2013 03:03:20 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:01:23 PM on ?4/?13/?2013 was unexpected.
 
Error: (04/13/2013 01:47:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Hi-Rez Studios Authenticate and Update Service service to connect.
 
Error: (04/13/2013 01:45:49 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:44:03 PM on ?4/?13/?2013 was unexpected.
 
Error: (04/13/2013 11:28:46 AM) (Source: Service Control Manager) (User: )
Description: The Folding@home-CPU-[1] service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/13/2013 11:28:19 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Hi-Rez Studios Authenticate and Update Service service to connect.
 
Error: (04/13/2013 11:26:41 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:25:15 AM on ?4/?13/?2013 was unexpected.
 
Error: (04/13/2013 10:45:57 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Hi-Rez Studios Authenticate and Update Service service to connect.
 
Error: (04/13/2013 10:44:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:42:58 AM on ?4/?13/?2013 was unexpected.
 
Error: (04/13/2013 08:48:30 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Hi-Rez Studios Authenticate and Update Service service to connect.
 
Error: (04/12/2013 01:50:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Hi-Rez Studios Authenticate and Update Service service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (04/13/2013 03:41:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8892
 
Error: (04/13/2013 03:41:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8892
 
Error: (04/13/2013 03:41:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2013 03:41:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7753
 
Error: (04/13/2013 03:41:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7753
 
Error: (04/13/2013 03:41:01 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2013 03:41:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6708
 
Error: (04/13/2013 03:41:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6708
 
Error: (04/13/2013 03:41:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2013 03:40:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5647
 
 
=========================== Installed Programs ============================
 
Adobe AIR (Version: 2.6.0.19120)
Adobe Community Help (Version: 3.4.980)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Photoshop CS5.1 (Version: 12.1)
Adobe Reader X (10.1.6) MUI (Version: 10.1.6)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Age of Empires III (Version: 1.00.0000)
Aleks 3.18
AMD Fuel (Version: 2011.0104.2155.39304)
AMD Fusion Media Explorer (Version: 1.0.2.0163)
AMD Fusion Utility for Desktops (Version: 1.1.1)
AppGraffiti (Version: 1.0.0.30)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ASPCA Reminder by We-Care.com v4.1.21.1 (Version: 4.1.21.1)
ATI AVIVO64 Codecs (Version: 11.6.0.10104)
ATI Catalyst Install Manager (Version: 3.0.808.0)
AutoHotkey 1.1.05.01 (Version: 1.1.05.01)
AV Voice Changer Software DIAMOND 7.0 (Version: 7.0.29)
BattlEye for OA Uninstall
BattlEye Uninstall
BitTorrent (Version: 7.6.1)
Blio (Version: 2.3.7140)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center InstallProxy (Version: 2011.0104.2155.39304)
Catalyst Control Center Localization All (Version: 2011.0104.2155.39304)
CCC Help Chinese Standard (Version: 2011.0104.2154.39304)
CCC Help Chinese Traditional (Version: 2011.0104.2154.39304)
CCC Help Czech (Version: 2011.0104.2154.39304)
CCC Help Danish (Version: 2011.0104.2154.39304)
CCC Help Dutch (Version: 2011.0104.2154.39304)
CCC Help English (Version: 2011.0104.2154.39304)
CCC Help Finnish (Version: 2011.0104.2154.39304)
CCC Help French (Version: 2011.0104.2154.39304)
CCC Help German (Version: 2011.0104.2154.39304)
CCC Help Greek (Version: 2011.0104.2154.39304)
CCC Help Hungarian (Version: 2011.0104.2154.39304)
CCC Help Italian (Version: 2011.0104.2154.39304)
CCC Help Japanese (Version: 2011.0104.2154.39304)
CCC Help Korean (Version: 2011.0104.2154.39304)
CCC Help Norwegian (Version: 2011.0104.2154.39304)
CCC Help Polish (Version: 2011.0104.2154.39304)
CCC Help Portuguese (Version: 2011.0104.2154.39304)
CCC Help Russian (Version: 2011.0104.2154.39304)
CCC Help Spanish (Version: 2011.0104.2154.39304)
CCC Help Swedish (Version: 2011.0104.2154.39304)
CCC Help Thai (Version: 2011.0104.2154.39304)
CCC Help Turkish (Version: 2011.0104.2154.39304)
ccc-core-static (Version: 2011.0104.2155.39304)
ccc-utility64 (Version: 2011.0104.2155.39304)
CCleaner (Version: 3.18)
Cheat Engine 6.1
Cisco Connect (Version: 1.4.11200.0)
Consumer In-Home Service Agreement (Version: 2.0.0)
Coupon Companion Plugin (Version: 1.24.151.151)
Cozi (Version: 1.0.6505.38692)
Cross Fire En
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup (Version: 9.4.55)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell VideoStage  (Version: 1.2.0.1712)
DirectX 9 Runtime (Version: 1.00.0000)
Dropbox (Version: 2.0.5)
Dual-Core Optimizer (Version: 1.1.4.0169)
ESET NOD32 Antivirus (Version: 5.0.95.0)
Euro Truck Simulator 2 (Version: 1.1.1)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
Fraps (remove only)
GIMP 2.8.2 (Version: 2.8.2)
Google Chrome (Version: 26.0.1410.64)
Google Talk Plugin (Version: 3.17.0.12440)
Google Update Helper (Version: 1.3.21.135)
GoToAssist 8.0.0.514
High-Definition Video Playback (Version: 7.3.10000.0.0)
Hi-Rez Studios Authenticate and Update Service (Version: 2.0.2.4)
iLivid (Version: 4.0.0.2466)
Internet Explorer (Version: 8)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 15.4.3502.0922)
LEGO Universe
LG USB Modem driver
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Medal of Honor ™ (Version: 1.0.0.0)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
Miniclip Toolbar (Version: 6.8.9.0)
Mirror's Edge™ (Version: 1.0.1.0)
MotoHelper MergeModules (Version: 1.2.0)
Motorola Mobile Drivers Installation 5.5.0 (Version: 5.5.0)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
Nero 10 Movie ThemePack Basic (Version: 10.2.10200.0.0)
Nero Control Center 10 (Version: 10.6.12500.0.5)
Nero ControlCenter 10 Help (CHM) (Version: 10.2.10800)
Nero Core Components 10 (Version: 2.0.19800.9.10)
Nero Update (Version: 1.0.0018)
NVIDIA PhysX (Version: 9.10.0513)
Organ Trail: Director's Cut
Origin (Version: 8.6.0.357)
PDF Settings CS5 (Version: 10.0)
PhotoShowExpress (Version: 2.0.063)
Plants vs. Zombies
PlayBryte
PlayReady PC Runtime x86 (Version: 1.3.0)
PowerISO (Version: 4.8)
PunkBuster Services (Version: 0.991)
RAIDXpert (Version: 2.4.1540.27)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.5983)
Roblox
ROBLOX Studio 2013
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Saints Row The Third
Search-Results Toolbar (Version: 1.2.0.0)
Six Updater (Version: 2.09.7006)
Skype Click to Call (Version: 6.7.12055)
Skype™ 6.3 (Version: 6.3.105)
Smart Defrag 2 (Version: 2.3)
Sniper Ghost Warrior
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Spotify (Version: 0.8.8.459.g4430eae7)
Star Wars: The Old Republic (Version: 1.00)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
SyncUP (Version: 10.2.13500)
System Requirements Lab CYRI (Version: 4.5.1.0)
The Chronicles of Riddick - Assault on Dark Athena (Version: 1.00.0000)
THX TruStudio PC (Version: 1.0)
Tribes Ascend Closed Beta (Version: 0.1.760.0)
TrustedID (Version: 5.0)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Wajam (Version: 1.50)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
World of Warcraft (Version: 5.0.5.16135)
WorldPainter 1.0.3 (Version: 1.0.3)
Yahoo! Detect
Zinio Reader 4 (Version: 4.2.4164)
Zoo Tycoon 2 (Version: 1.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 28%
Total physical RAM: 5375.3 MB
Available physical RAM: 3834.43 MB
Total Pagefile: 10748.78 MB
Available Pagefile: 8171.71 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.13 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:918.22 GB) (Free:614.43 GB) NTFS
 
 
Thanks again.


#4 hamluis

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Posted 14 April 2013 - 09:26 AM

The only obvious thing that I see...is that your CPU is operating pretty close to the max temperature range.

 

I have no clue about the audio phenomenon you mention and what it might indicate.

 

Moving topic to Internal Hardware forum.

 

Louis






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