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Computer can't boot into safe mode... What should I do?

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#1 Tom Overman

Tom Overman

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  • Local time:11:58 AM

Posted 13 April 2013 - 07:33 AM

Hello everybody. I have a desktop and monitor running Windows XP Professional and recently I've been having troubles with it. When I start up the computer it pops up a black screen with a white underscore flashing and I can't enter anything. It only allows me to go into f2 and f12 to see my BIOS settings but when I repeat f8 to go into safe mode but it just makes a beeping sound and safe mode doesn't pop up. Does anybody know what I should do?

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#2 Tom Overman

Tom Overman
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Posted 13 April 2013 - 07:34 AM

System: OptiPlex 755

BIOS Version: A04 (11/05/07


Service Tag: f4718fi

express service code: 32905414621

Asset Tag: None


Processor Type: Intel ® Core ™2 Duo CPU     E6550  2.33 GHz

Processor Clock Speed: 2.33 GHz

Processor Bus Speed: 1333 MHz

Processor L2 Cache: 4MB

Processor ID: 000006FB

Family=06,           Model: 0F,    Stepping=B

Microcode version: 000000B3

Multiple Core Capable: Yes (Dual)

Hyperthreading Capable: No

64-bit technology: Yes (Intel EM64T)


Installed Memory: 2.0 GB

Memory Speed: 667 MHz

Memory Channel Mode: Dual Symmetric

Memory Technology: DDR2 SDRAM


PCI Slot 1-VGA


Boot Sequence

1. Onboard or USB Floppy Drive (not present)

2. Onboard SATA Hard Drive (not present)


4. Onboard or USB CD-ROM Drive

5. Onboard Network Controller (not present)

6. USB Device (not present)



Does this help you all any? Thanks in advance!

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