Posted 07 April 2006 - 10:57 AM
Hi! I have a Toshiba laptop with Windows Xp. When I turned it on the other day, I got the following error message: IExploreOXC0000022. Using Ctrl-Alt-Del I was able to run the free AVG Anti-Virus program which found the WIN32/NSAG virus. I guarantineed the virus, but now the computer gets as far as my screensaver (no icons) and send an error message that the application has failed to start because WININET.dll was not found and that re-installing the application may fix the problem.
Can I reinstall WININET.DLL by using the Toshiba Recovery Disk or is there an easier or better way?
If I use the recovery disk, will I lose all my files, pictures, and programs?
If I'm going to lose all my pictures, is there any way I can back up these programs before I run the disk (Right now, I can only get into some things through Ctrl-Alt-Del)?
I'm really new at this so please provide help in very simplified terms. Thanks