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External Hard Drive Inaccessible While Working on Files from it

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#1 kkdcalgary


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Posted 12 April 2013 - 10:52 PM

Dear All;


I was working on a JPG file on the GIMP when I tried to save it my external hard drive and it said that an error occured and the file could not be saved. I had saved not 5 minutes before in the exact same way and it had worked, and I've done it a thousand times before. I continued to work for a few minutes and found I couldn't even save the image I was working on to the desktop. I closed everything and tried to look at the file in my external harddrive (L: drive) and the drive showed no files. I look in properties - files are not hidding, it says 0 files, 0 available space, 0 space used. I did NOT unplug it during use. When I saw this error, I unplugged my Passport, replugged it. I heard the 'ding dong' register of the computer, it said new hardware detected and after a few seconds, that there was an error and my hardware may not work properly. Again the L drive folder open to show no files. It registers in device manager, says its working properly. I scanned it for autorun viruses, and my computer otherwise seems to be working normally. BUT when I try to access my L drive from any software, including WinRAR and the GIMP again, the drive does show up but when I try to open it it says there is no such directory or folder. I tried to plug it into another computer, same problem. 


i tried to use Recuva on it, but it says my L drive does not eist.


It seems most likely that something happened while a file was writing but I didn't touch the thing while I was saving.







Edited by kkdcalgary, 12 April 2013 - 10:56 PM.

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#2 BrianMac1964


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Posted 16 April 2013 - 03:45 PM

You can try connecting it, then going into disk management, and 1) see if it is visible there, and 2) change the drive letter to rule out a conflict.

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