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How to remove "You are missing the plugin to watch this video" virus

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#1 WillKay


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Posted 12 April 2013 - 04:34 PM

Using windows 8.  Every time Outlook is open, pop up adds appear & especially the message "You are missing the plugin to watch this video".  When that happens, I am not able to do much of anything because it blocks the screen, and the back button freezes, among other things.  Does anyone know how to solve this problem.  Norton security doesn't find or fix the problem.  Thanks WillKsy

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#2 Sneakycyber


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Posted 14 April 2013 - 12:58 PM

Open outlook 2010 and click on the file menu, Select options, then select add-ins what does it list? 

Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

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