Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PC locked by Scammer without help from the user


  • Please log in to reply
No replies to this topic

#1 johntryan

johntryan

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:58 PM

Posted 12 April 2013 - 07:39 AM

Hello,

 

My wife was using the computer on-line and received a phone call from a "Microsoft windows expert" about a problem on the computer - the well known scam. She argued with the caller a while then put down the phone on him.

 

Now the computer fails to boot into Windows - in Safe mode it hangs when / after loading apgcpq.sys.

 

I thought this scam worked by getting the user to allow the scammer access to the PC. I have not heard of the scammer being able to harm the PC in this way. My searches have not found anything about this kind of scam attack.

 

My question is - Is this a known form of attack and what is the most likely malware to be responsible?

 

I have restored my C:drive from a recent backup and will now run spybot, malwarebytes and AVG scan to try and clear out any malware.

 

Thanks for any help, John

 

 



BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users