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e-mail mix-up


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#1 budsalyer

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Posted 11 April 2013 - 02:45 PM

Have had a roadrunner.com e-mail account for many years. Couple of years ago, for reasons I no longer remember, I opened a yahoo e-mail account. So far as I know,  there was no link between the two accounts. Couple of months ago, I closed the yahoo account. Now, when someone sends me mail to the roadrunner account, I receive the mail, but the sender receives an error message that the mail could not be delivered to the yahoo account. Since they don’t read the whole message, they assume I did not receive it. Any suggestions?

Edit: Moved topic from All Other Applications to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 11 April 2013 - 03:25 PM

Did you contact RoadRunner and ask them why? They may have some information available to them at the server level.

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#3 Queen-Evie

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Posted 11 April 2013 - 09:23 PM

You could also check your RoadRunner mail settings to see if email forwarding has been set up to send the mail to the yahoo account.

I don't know anything about RoadRunner mail options but with my ISP I could set up email forwarding AND have a copy kept in my ISP mail. The mail will be in my ISP inbox but senders will get a bounce message if the address it's forwarded to is not valid.

If you do find it is set up to forward a copy to Yahoo disable it.

Edited by Queen-Evie, 11 April 2013 - 09:45 PM.





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