Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue screen of death when I try to click skype links or when I try to type URLs


  • This topic is locked This topic is locked
5 replies to this topic

#1 dorkycuong

dorkycuong

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:52 PM

Posted 10 April 2013 - 12:16 PM

My computer blue screen when doing a few things at once, like multiple browsers open or opening URLs on skype. Any help would be appreciated!
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.16839  BrowserJavaVersion: 10.15.2
Run by Cuong at 13:09:57 on 2013-04-10
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.4085.2219 [GMT -4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\taskeng.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\TiltWheelMouse.exe
C:\WINDOWS\System32\spool\drivers\x64\3\E_IATIFBA.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\ooVoo\ooVoo.exe
C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Cuong\AppData\Roaming\taskmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\vds.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\wuauclt.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Cuong\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2269050
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
uURLSearchHooks: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
uURLSearchHooks: {f9bbf004-6e40-4019-8214-c43a37e1d058} - <orphaned>
mURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
mURLSearchHooks: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
mWinlogon: Userinit = Userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: AOL Messaging Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO: Zoom Downloader: {E5C66DD8-308B-4a4f-AF0A-3D04F25B5343} - 
BHO: Yontoo Layers (Drop Down Deals): {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime (Drop Down Deals)\YontooIEClient.dll
TB: DVDVideoSoftTB Toolbar: {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
TB: AOL Messaging Toolbar: {61539ECD-CC67-4437-A03C-9AACCBD14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: AOL Messaging Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
TB: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files (x86)\DVDVideoSoftTB\prxtbDVDV.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uRun: [Akamai NetSession Interface] "C:\Users\Cuong\AppData\Local\Akamai\netsession_win.exe"
uRun: [Facebook Update] "C:\Users\Cuong\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [EPSON NX110 Series] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIFBA.EXE /FU "C:\Windows\TEMP\E_S4ABC.tmp" /EF "HKCU"
uRun: [PlayNC Launcher] <no file>
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
mRunOnce: [STToasterLauncher] C:\program files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
StartupFolder: C:\Users\Cuong\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Cuong\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\taskmgr.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Free YouTube to MP3 Converter - C:\Users\Cuong\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 209.18.47.61 209.18.47.62 192.168.1.1
TCP: Interfaces\{A429F940-4E90-4C59-9D47-7F611E3D469F} : DHCPNameServer = 192.168.1.1 192.168.1.1 0.0.0.0
TCP: Interfaces\{CC6B32D4-999F-4D1B-828E-1D6EE61E3AD8} : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MouseDriver] TiltWheelMouse.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\
FF - prefs.js: browser.search.selectedEngine - Vgrabber1 Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=13
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3131886&SearchSource=2&q=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Users\Cuong\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Cuong\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Users\Cuong\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\{f9bbf004-6e40-4019-8214-c43a37e1d058}\plugins\np-mswmp.dll
FF - plugin: C:\Windows\System32\npDeployJava1.dll
FF - plugin: C:\Windows\System32\npmproxy.dll
FF - plugin: C:\Windows\System32\npOGPPlugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_149.dll
FF - ExtSQL: 2013-03-30 01:12; {40D65E82-75AC-47CA-8A73-1CEDC2668EFF}; C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}
.
---- FIREFOX POLICIES ----
                                                      
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2012-6-27 647208]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-11-13 55280]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-13 92160]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2012-6-27 162224]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-11-13 656624]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-3-19 3289208]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-11-13 215040]
R3 t_mouse.sys;iBall Advanced Mouse;C:\Windows\System32\drivers\t_mouse.sys [2009-4-16 25088]
S2 BasicSeek Service;BasicSeek Service;C:\Program Files (x86)\BasicSeek\basicseek.exe [2013-3-30 22528]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]
S3 npggsvc;nProtect GameGuard Service;C:\Windows\System32\GameMon.des -service --> C:\Windows\System32\GameMon.des -service [?]
S3 uqk;uqk;C:\koramgame\STOnline\avital\wyqku64.sys [2012-6-18 50608]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-25 1255736]
S3 xsherlock;xsherlock;C:\Windows\System32\xsherlock.xem --> C:\Windows\System32\xsherlock.xem [?]
.
=============== Created Last 30 ================
.
2013-04-10 16:58:28 7168 ----a-w- C:\Users\Cuong\AppData\Roaming\273984.exe
2013-04-10 16:50:16 7168 ----a-w- C:\Users\Cuong\AppData\Roaming\454994.exe
2013-04-10 16:27:26 7168 ----a-w- C:\Users\Cuong\AppData\Roaming\979708.exe
2013-04-09 22:49:41 7168 ----a-w- C:\Users\Cuong\AppData\Roaming\462973.exe
2013-04-09 13:45:58 7168 ----a-w- C:\Users\Cuong\AppData\Roaming\365269.exe
2013-04-09 05:08:04 7168 ----a-w- C:\Users\Cuong\AppData\Roaming\923648.exe
2013-04-09 05:07:58 2560 ----a-w- C:\Users\Cuong\AppData\Roaming\taskmgr.exe
2013-04-09 04:00:33 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1EDE1A0D-E9CD-4EC8-A913-ECDA5687423B}\mpengine.dll
2013-03-30 05:12:47 -------- d-----w- C:\ProgramData\BasicSeek
2013-03-30 05:12:47 -------- d-----w- C:\Program Files (x86)\BasicSeek
2013-03-29 19:03:08 -------- d-----w- C:\PlayPark
2013-03-29 18:55:09 -------- d-----w- C:\Program Files (x86)\BP DOWNLOADER
2013-03-29 05:34:27 -------- d-----w- C:\Users\Cuong\AppData\Local\Deals Plugin Extension
.
==================== Find3M  ====================
.
2013-03-13 01:58:53 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 01:58:53 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-24 09:29:36 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-02-24 09:29:36 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-02-24 09:29:36 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-01-17 05:28:58 273840 ----a-w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 13:10:38.24 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,197 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:52 PM

Posted 11 April 2013 - 08:19 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 dorkycuong

dorkycuong
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:52 PM

Posted 13 April 2013 - 08:00 PM

ComboFix:

 

ComboFix 13-04-12.02 - Cuong 04/13/2013  20:46:57.4.2 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.4085.2708 [GMT -4:00]
Running from: c:\users\Cuong\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-14 to 2013-04-14  )))))))))))))))))))))))))))))))
.
.
2013-04-14 00:53 . 2013-04-14 00:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-13 07:58 . 2013-03-19 09:50 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A733A9A5-365B-413C-AF9A-BB07ECEC0E16}\mpengine.dll
2013-04-12 17:49 . 2013-04-12 17:49 -------- d-----w- c:\program files (x86)\Common Files\Skype
2013-03-29 19:03 . 2013-03-29 19:03 -------- d-----w- C:\PlayPark
2013-03-29 18:55 . 2013-03-29 18:55 -------- d-----w- c:\program files (x86)\BP DOWNLOADER
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-13 01:58 . 2012-07-16 16:38 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-03-13 01:58 . 2012-07-16 16:38 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-12 05:10 . 2011-09-22 01:45 282744 ------w- c:\windows\system32\MpSigStub.exe
2013-02-24 09:29 . 2013-02-24 09:29 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-02-24 09:29 . 2012-07-15 06:45 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-02-24 09:29 . 2011-08-22 18:15 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Facebook Update"="c:\users\Cuong\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-12 138096]
"Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2012-12-13 3093624]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-02-28 18642024]
"ooVoo.exe"="c:\program files (x86)\ooVoo\oovoo.exe" [2013-03-24 37903424]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-19 494064]
"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"EEventManager"="c:\progra~2\EPSONS~1\EVENTM~1\EEventManager.exe" [2008-12-04 665424]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2009-08-17 165104]
.
c:\users\Cuong\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe [2010-9-3 255536]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="0"
"UpdatesDisableNotify"="0"
.
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-03-20 3289208]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-02-28 161384]
R3 EagleX64;EagleX64;c:\windows\system32\drivers\EagleX64.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-09-03 227232]
R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des [x]
R3 uqk;uqk;c:\koramgame\STOnline\avital\wyqku64.sys [2012-06-18 50608]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]
R3 usj;usj;c:\aeriagames\EdenEternal\avital\ussjcs64.sys [x]
R3 vtany;vtany;c:\windows\vtany.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-25 1255736]
R3 X6va005;X6va005;c:\users\Cuong\AppData\Local\Temp\005CBB7.tmp [x]
R3 X6va008;X6va008;c:\windows\SysWOW64\Drivers\X6va008 [x]
R3 X6va011;X6va011;c:\windows\SysWOW64\Drivers\X6va011 [x]
R3 xsherlock;xsherlock;c:\windows\system32\xsherlock.xem [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-05-25 162224]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2009-08-17 656624]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-05-23 215040]
S3 t_mouse.sys;iBall Advanced Mouse;c:\windows\system32\DRIVERS\t_mouse.sys [2009-04-16 25088]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-16 01:58]
.
2013-04-13 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1074191666-3481785260-1887333163-1000Core.job
- c:\users\Cuong\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-02-27 02:09]
.
2013-04-13 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1074191666-3481785260-1887333163-1000UA.job
- c:\users\Cuong\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-02-27 02:09]
.
2013-04-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1074191666-3481785260-1887333163-1000Core.job
- c:\users\Cuong\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-23 16:57]
.
2013-04-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1074191666-3481785260-1887333163-1000UA.job
- c:\users\Cuong\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-23 16:57]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-06-02 7834656]
"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [BU]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 385560]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 363544]
"MouseDriver"="TiltWheelMouse.exe" [2010-11-01 241152]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
IE: Free YouTube to MP3 Converter - c:\users\Cuong\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
FF - ProfilePath - c:\users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\
FF - ExtSQL: 2013-03-30 01:12; {40D65E82-75AC-47CA-8A73-1CEDC2668EFF}; c:\program files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\X6va005]
"ImagePath"="\??\c:\users\Cuong\AppData\Local\Temp\005CBB7.tmp"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\X6va008]
"ImagePath"="\??\c:\windows\SysWOW64\Drivers\X6va008"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\X6va011]
"ImagePath"="\??\c:\windows\SysWOW64\Drivers\X6va011"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\xsherlock]
"ImagePath"="c:\windows\system32\xsherlock.xem"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-04-13  20:56:31
ComboFix-quarantined-files.txt  2013-04-14 00:56
ComboFix2.txt  2013-04-13 18:36
.
Pre-Run: 492,959,449,088 bytes free
Post-Run: 492,658,077,696 bytes free
.
- - End Of File - - AC3615485754BD5414971B4D9BF27C7C

SecurityCheck:

 

 Results of screen317's Security Check version 0.99.62  
 Windows 7  x64 (UAC is disabled!)  
 [/b] 
 Internet Explorer 8 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.70.0.1100  
 JavaFX 2.1.1    
 Java™ 6 Update 31  
 Java 7 Update 15  
 Java version out of Date! 
 Adobe Flash Player 11.6.602.180  
 Adobe Reader 9  
 Adobe Reader XI  
 Mozilla Firefox 12.0 Firefox out of Date!  
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 

adwcleaner:

 

# AdwCleaner v2.200 - Logfile created 04/13/2013 at 17:30:49
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium  (64 bits)
# User : Cuong - CUONG-PC
# Boot Mode : Normal
# Running from : C:\Users\Cuong\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Program Files (x86)\Ask.com
Deleted on reboot : C:\Program Files (x86)\Common Files\Software Update Utility
Deleted on reboot : C:\Program Files (x86)\Conduit
Deleted on reboot : C:\Program Files (x86)\DVDVideoSoftTB
Deleted on reboot : C:\Program Files (x86)\DVDVideoSoftTB
Deleted on reboot : C:\ProgramData\Ask
Deleted on reboot : C:\ProgramData\Babylon
Deleted on reboot : C:\ProgramData\boost_interprocess
Deleted on reboot : C:\ProgramData\Tarma Installer
Deleted on reboot : C:\ProgramData\WeCareReminder
Deleted on reboot : C:\Users\Cuong\AppData\Local\APN
Deleted on reboot : C:\Users\Cuong\AppData\Local\Babylon
Deleted on reboot : C:\Users\Cuong\AppData\Local\Conduit
Deleted on reboot : C:\Users\Cuong\AppData\Local\Deals Plugin Extension
Deleted on reboot : C:\Users\Cuong\AppData\Local\Ilivid Player
Deleted on reboot : C:\Users\Cuong\AppData\Local\Smartbar
Deleted on reboot : C:\Users\Cuong\AppData\LocalLow\AskToolbar
Deleted on reboot : C:\Users\Cuong\AppData\LocalLow\Conduit
Deleted on reboot : C:\Users\Cuong\AppData\LocalLow\DVDVideoSoftTB
Deleted on reboot : C:\Users\Cuong\AppData\LocalLow\DVDVideoSoftTB
Deleted on reboot : C:\Users\Cuong\AppData\LocalLow\PriceGong
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Babylon
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\dvdvideosoftiehelpers
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\CT2269050
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\CT3131886
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\{f9bbf004-6e40-4019-8214-c43a37e1d058}
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\helperbar@helperbar.com
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\toolbar@ask.com
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\extensions\wecarereminder@bryan
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\Smartbar
Deleted on reboot : C:\Users\Cuong\AppData\Roaming\OpenCandy
Deleted on reboot : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml
File Deleted : C:\user.js
File Deleted : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\searchplugins\askcomsearch.xml
File Deleted : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\searchplugins\Search_Results.xml
File Deleted : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\searchplugins\Web Search.xml
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\DVDVideoSoftTB
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Google\Chrome\Extensions\plmlpkfpkijnlijgalnjaacllnjmoamo
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\wecarereminder
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{F42D4712-298F-4502-8668-7B9940C3FB00}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\BasicSeek
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder
Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder.1
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2269050
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3131886
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B12920CF-BE13-4C09-890D-1B6EFFFE2FBE}
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DVDVideoSoftTB
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Vid-Saver_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Vid-Saver_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3F69D07-0AEE-47AF-87D0-1A67D4F70C68}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D3F69D07-0AEE-47AF-87D0-1A67D4F70C68}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\aaaaojmikegpiepcfdkkjaplodkpfmlo
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\plmlpkfpkijnlijgalnjaacllnjmoamo
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{63CA93C8-EF71-40D4-AECA-293267B46835}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEA44F37-9922-4F2B-B742-7D99BBF691B6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BasicSeek
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DVDVideoSoftTB Toolbar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BFE569F7-646C-4512-969B-9BE3E580D393}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v8.0.7600.16839
 
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.conduit.com?SearchSource=10&ctid=CT2269050 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://search.babylon.com/?affID=109936&tt=100512_3_&babsrc=NT_ss&mntrId=80ca9569000000000000002564dec777 --> hxxp://www.google.com
 
-\\ Mozilla Firefox v12.0 (en-US)
 
File : C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\prefs.js
 
C:\Users\Cuong\AppData\Roaming\Mozilla\Firefox\Profiles\z2bz29lw.default\user.js ... Deleted !
 
Deleted : user_pref("CT2269050.1000082.isPlayDisplay", "true");
Deleted : user_pref("CT2269050.1000082.state", "{\"state\":\"error\",\"text\":\"Hotmix 108\",\"description\":\[...]
Deleted : user_pref("CT2269050.1000234.TWC_TMP_city", "BUFFALO");
Deleted : user_pref("CT2269050.1000234.TWC_TMP_country", "US");
Deleted : user_pref("CT2269050.129681780741097243.APP_WIN_FEATURES", "openposition=offset:50;50,savelocation=0[...]
Deleted : user_pref("CT2269050.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2269050.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]
Deleted : user_pref("CT2269050.FirstTime", "true");
Deleted : user_pref("CT2269050.FirstTimeFF3", "true");
Deleted : user_pref("CT2269050.LoginRevertSettingsEnabled", false);
Deleted : user_pref("CT2269050.RevertSettingsEnabled", false);
Deleted : user_pref("CT2269050.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspxctid=CT2269[...]
Deleted : user_pref("CT2269050.UserID", "UN25236566929675048");
Deleted : user_pref("CT2269050.addressBarTakeOverEnabledInHidden", "true");
Deleted : user_pref("CT2269050.autoDisableScopes", -1);
Deleted : user_pref("CT2269050.browser.search.defaultthis.engineName", true);
Deleted : user_pref("CT2269050.cb_experience_000", "2");
Deleted : user_pref("CT2269050.cb_firstuse0100", "1");
Deleted : user_pref("CT2269050.cbcountry_001", "US");
Deleted : user_pref("CT2269050.cbfirsttime", "Tue Jun 26 2012 22:34:52 GMT-0400 (Eastern Daylight Time)");
Deleted : user_pref("CT2269050.embeddedsData", "[{\"appId\":\"128834881989343895\",\"apiPermissions\":{\"cross[...]
Deleted : user_pref("CT2269050.enableAlerts", "always");
Deleted : user_pref("CT2269050.firstTimeDialogOpened", "true");
Deleted : user_pref("CT2269050.fixPageNotFoundErrorInHidden", "true");
Deleted : user_pref("CT2269050.fixUrls", true);
Deleted : user_pref("CT2269050.isCheckedStartAsHidden", true);
Deleted : user_pref("CT2269050.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2269050.isFirstTimeToolbarLoading", "false");
Deleted : user_pref("CT2269050.isNewTabEnabled", true);
Deleted : user_pref("CT2269050.isPerformedSmartBarTransition", "true");
Deleted : user_pref("CT2269050.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Deleted : user_pref("CT2269050.keyword", true);
Deleted : user_pref("CT2269050.migrateAppsAndComponents", true);
Deleted : user_pref("CT2269050.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"hxxp%[...]
Deleted : user_pref("CT2269050.openThankYouPage", "FALSE");
Deleted : user_pref("CT2269050.openUninstallPage", "FALSE");
Deleted : user_pref("CT2269050.search.searchAppId", "128834881989343895");
Deleted : user_pref("CT2269050.search.searchCount", "0");
Deleted : user_pref("CT2269050.searchInNewTabEnabled", "true");
Deleted : user_pref("CT2269050.searchInNewTabEnabledInHidden", "true");
Deleted : user_pref("CT2269050.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2269050.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT2269050.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Deleted : user_pref("CT2269050.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Deleted : user_pref("CT2269050.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Deleted : user_pref("CT2269050.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT2269050.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT2269050.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Deleted : user_pref("CT2269050.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data[...]
Deleted : user_pref("CT2269050.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1340764489302");
Deleted : user_pref("CT2269050.serviceLayer_services_appTracking_lastUpdate", "1340764491817");
Deleted : user_pref("CT2269050.serviceLayer_services_appsMetadata_lastUpdate", "1340764489260");
Deleted : user_pref("CT2269050.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1340764490398");
Deleted : user_pref("CT2269050.serviceLayer_services_login_10.10.10.4_lastUpdate", "1340801286924");
Deleted : user_pref("CT2269050.serviceLayer_services_login_10.10.12.5_lastUpdate", "1342456753663");
Deleted : user_pref("CT2269050.serviceLayer_services_login_10.10.20.14_lastUpdate", "1343704890012");
Deleted : user_pref("CT2269050.serviceLayer_services_login_10.13.1.89_lastUpdate", "1354122621811");
Deleted : user_pref("CT2269050.serviceLayer_services_optimizer_lastUpdate", "1340803292592");
Deleted : user_pref("CT2269050.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1340764490368");
Deleted : user_pref("CT2269050.serviceLayer_services_searchAPI_lastUpdate", "1340764488499");
Deleted : user_pref("CT2269050.serviceLayer_services_serviceMap_lastUpdate", "1354122621386");
Deleted : user_pref("CT2269050.serviceLayer_services_toolbarContextMenu_lastUpdate", "1340764489850");
Deleted : user_pref("CT2269050.serviceLayer_services_toolbarSettings_lastUpdate", "1354122621753");
Deleted : user_pref("CT2269050.serviceLayer_services_translation_lastUpdate", "1354122622048");
Deleted : user_pref("CT2269050.settingsINI", true);
Deleted : user_pref("CT2269050.shouldFirstTimeDialog", "FALSE");
Deleted : user_pref("CT2269050.smartbar.CTID", "CT2269050");
Deleted : user_pref("CT2269050.smartbar.Uninstall", "0");
Deleted : user_pref("CT2269050.smartbar.homepage", true);
Deleted : user_pref("CT2269050.smartbar.toolbarName", "DVDVideoSoftTB ");
Deleted : user_pref("CT2269050.toolbarBornServerTime", "27-6-2012");
Deleted : user_pref("CT2269050.toolbarCurrentServerTime", "28-11-2012");
Deleted : user_pref("CT2269050.url_history0001", "hxxp://www.mozilla.org/:::clickhandler:::1340801134659,,,htt[...]
Deleted : user_pref("CT2269050_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("CT3131886.1000082.isPlayDisplay", "true");
Deleted : user_pref("CT3131886.1000082.state", "{\"state\":\"stopped\",\"text\":\"Californi...\",\"description[...]
Deleted : user_pref("CT3131886.1000234.TWC_TMP_city", "BUFFALO");
Deleted : user_pref("CT3131886.1000234.TWC_TMP_country", "US");
Deleted : user_pref("CT3131886.1000234.TWC_locId", "USNY0181");
Deleted : user_pref("CT3131886.1000234.TWC_location", "Buffalo, NY");
Deleted : user_pref("CT3131886.1000234.TWC_region", "US");
Deleted : user_pref("CT3131886.1000234.TWC_temp_dis", "f");
Deleted : user_pref("CT3131886.1000234.TWC_wind_dis", "mph");
Deleted : user_pref("CT3131886.1000234.weatherData", "{\"icon\":\"29.png\",\"temperature\":\"72°F\",\"temperat[...]
Deleted : user_pref("CT3131886.CBOpenMAMSettings", "0");
Deleted : user_pref("CT3131886.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3131886.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]
Deleted : user_pref("CT3131886.FirstTime", "true");
Deleted : user_pref("CT3131886.FirstTimeFF3", "true");
Deleted : user_pref("CT3131886.LoginRevertSettingsEnabled", false);
Deleted : user_pref("CT3131886.RevertSettingsEnabled", false);
Deleted : user_pref("CT3131886.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT313[...]
Deleted : user_pref("CT3131886.UserID", "UN37264365373203477");
Deleted : user_pref("CT3131886.addressBarTakeOverEnabledInHidden", "true");
Deleted : user_pref("CT3131886.autoDisableScopes", -1);
Deleted : user_pref("CT3131886.browser.search.defaultthis.engineName", true);
Deleted : user_pref("CT3131886.cbcountry_001", "US");
Deleted : user_pref("CT3131886.cbfirsttime", "Mon Jul 30 2012 23:19:36 GMT-0400 (Eastern Daylight Time)");
Deleted : user_pref("CT3131886.defaultSearch", "true");
Deleted : user_pref("CT3131886.embeddedsData", "[{\"appId\":\"129641800031032056\",\"apiPermissions\":{\"cross[...]
Deleted : user_pref("CT3131886.enableAlerts", "always");
Deleted : user_pref("CT3131886.enableSearchFromAddressBar", "true");
Deleted : user_pref("CT3131886.firstTimeDialogOpened", "true");
Deleted : user_pref("CT3131886.fixPageNotFoundError", "true");
Deleted : user_pref("CT3131886.fixPageNotFoundErrorInHidden", "true");
Deleted : user_pref("CT3131886.fixUrls", true);
Deleted : user_pref("CT3131886.installId", "conduitinstaller.exe");
Deleted : user_pref("CT3131886.installType", "ConduitNSISIntegration");
Deleted : user_pref("CT3131886.isCheckedStartAsHidden", true);
Deleted : user_pref("CT3131886.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3131886.isFirstTimeToolbarLoading", "false");
Deleted : user_pref("CT3131886.isNewTabEnabled", true);
Deleted : user_pref("CT3131886.isPerformedSmartBarTransition", "true");
Deleted : user_pref("CT3131886.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Deleted : user_pref("CT3131886.keyword", true);
Deleted : user_pref("CT3131886.migrateAppsAndComponents", true);
Deleted : user_pref("CT3131886.navigationAliasesJson", "{\"EB_MAIN_FRAME_URL\":\"hxxp%3A%2F%2Flab.search.condu[...]
Deleted : user_pref("CT3131886.openThankYouPage", "false");
Deleted : user_pref("CT3131886.openUninstallPage", "true");
Deleted : user_pref("CT3131886.search.searchAppId", "129641800031032056");
Deleted : user_pref("CT3131886.search.searchCount", "0");
Deleted : user_pref("CT3131886.searchInNewTabEnabledInHidden", "true");
Deleted : user_pref("CT3131886.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3131886.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Deleted : user_pref("CT3131886.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Deleted : user_pref("CT3131886.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Deleted : user_pref("CT3131886.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3131886.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3131886.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Deleted : user_pref("CT3131886.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1343704770621");
Deleted : user_pref("CT3131886.serviceLayer_services_appTracking_lastUpdate", "1343704774154");
Deleted : user_pref("CT3131886.serviceLayer_services_appsMetadata_lastUpdate", "1343704770593");
Deleted : user_pref("CT3131886.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1343704771194");
Deleted : user_pref("CT3131886.serviceLayer_services_login_10.10.20.14_lastUpdate", "1348811447534");
Deleted : user_pref("CT3131886.serviceLayer_services_login_10.10.27.6_lastUpdate", "1354122622671");
Deleted : user_pref("CT3131886.serviceLayer_services_optimizer_lastUpdate", "1343704770757");
Deleted : user_pref("CT3131886.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1343704771117");
Deleted : user_pref("CT3131886.serviceLayer_services_searchAPI_lastUpdate", "1343704770036");
Deleted : user_pref("CT3131886.serviceLayer_services_serviceMap_lastUpdate", "1354122622184");
Deleted : user_pref("CT3131886.serviceLayer_services_toolbarContextMenu_lastUpdate", "1343704771584");
Deleted : user_pref("CT3131886.serviceLayer_services_toolbarSettings_lastUpdate", "1354122622366");
Deleted : user_pref("CT3131886.serviceLayer_services_translation_lastUpdate", "1354122622329");
Deleted : user_pref("CT3131886.settingsINI", true);
Deleted : user_pref("CT3131886.shouldFirstTimeDialog", "false");
Deleted : user_pref("CT3131886.smartbar.CTID", "CT3131886");
Deleted : user_pref("CT3131886.smartbar.Uninstall", "0");
Deleted : user_pref("CT3131886.smartbar.homepage", true);
Deleted : user_pref("CT3131886.smartbar.toolbarName", "Vgrabber1 ");
Deleted : user_pref("CT3131886.toolbarBornServerTime", "31-7-2012");
Deleted : user_pref("CT3131886.toolbarCurrentServerTime", "28-11-2012");
Deleted : user_pref("CT3131886.upgradeFromClearSBVersion", true);
Deleted : user_pref("CT3131886_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=1[...]
Deleted : user_pref("Smartbar.ConduitSearchEngineList", "Vgrabber1 Customized Web Search");
Deleted : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3131886[...]
Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=C[...]
Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3131886");
Deleted : user_pref("browser.search.defaultengine", "Ask.com Search");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com Search");
Deleted : user_pref("browser.search.order.1", "Ask.com Search");
Deleted : user_pref("browser.search.selectedEngine", "Vgrabber1 Customized Web Search");
Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3131886&SearchSource=13");
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "hxxp://search.conduit.com/ResultsExt.aspx?cti[...]
Deleted : user_pref("extensions.wecarereminder.merchHash", "{\"AFFILIATES\":{\"1-Sale-A-Day\":{\"name\":\"1 Sa[...]
Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3131886&SearchSource=2&q=[...]
Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]
Deleted : user_pref("smartbar.originalSearchAddressUrl", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&t[...]
Deleted : user_pref("smartbar.originalSearchEngine", "Ask.com Search");
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Cuong\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [30943 octets] - [13/04/2013 17:30:49]
 
########## EOF - C:\AdwCleaner[S1].txt - [31004 octets] ##########


#4 nasdaq

nasdaq

  • Malware Response Team
  • 40,197 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:52 PM

Posted 14 April 2013 - 08:47 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove these old version(s) of these programs using the Add/Remove Programs applet.


Java 6 Update 31
Java 7 Update 15
Adobe Reader 9



Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Summary: Adobe has released security updates for Adobe Flash Player 11.6.602.180 and earlier versions for Windows and Macintosh, Adobe Flash Player 11.2.202.275 and earlier versions for Linux, Adobe Flash Player 11.1.115.48 and earlier versions for Android 4.x, and Adobe Flash Player 11.1.111.44 and earlier versions for Android 3.x and 2.x. These updates address vulnerabilities that could cause a crash and potentially allow an attacker to take control of the affected system.

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

Open notepad and copy/paste the text in the quote box below into it:
Folder::
C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}

Driver::
X6va005
X6va008
X6va011

ClearJavaCache::

Firefox::
FF - ExtSQL: 2013-03-30 01:12; {40D65E82-75AC-47CA-8A73-1CEDC2668EFF}; C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}
Save this as CFScript.txt on your desktop.

CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

Let me know what problem persists.

#5 nasdaq

nasdaq

  • Malware Response Team
  • 40,197 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:52 PM

Posted 20 April 2013 - 01:08 PM

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===

#6 nasdaq

nasdaq

  • Malware Response Team
  • 40,197 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:52 PM

Posted 26 April 2013 - 07:38 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users