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9 replies to this topic

#1 katouriann

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Posted 10 April 2013 - 10:44 AM

Hello.  I have a problem on start up. Only happened twice now, but it first happened after a windows update.  I get the blue screen of death. it scares me silly. I shut off the computer, turn it back on, then the screen comes up to give me the option to start windows normally, then it boots up.  Is this update still causing this?


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#2 hamluis

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Posted 10 April 2013 - 01:00 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis



#3 katouriann

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Posted 10 April 2013 - 02:31 PM

Thank you, I will do this and get back with results


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#4 katouriann

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Posted 10 April 2013 - 02:57 PM

http://speccy.piriform.com/results/sgJs5smkgMUNCc1Q3EXS0dO

 

Never done this before, hope it is correct..


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#5 katouriann

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Posted 13 April 2013 - 09:45 AM

I posted the results of the scan, wonder if anyone read them?


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#6 katouriann

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Posted 13 April 2013 - 09:45 AM

I posted the results of the scan, wonder if anyone read them?


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#7 katouriann

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Posted 13 April 2013 - 09:45 AM

I posted the results of the scan, wonder if anyone read them?


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#8 katouriann

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Posted 13 April 2013 - 09:47 AM

I posted the results of the scan, wonder if someone could read it and tell me what it says..


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#9 hamluis

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Posted 13 April 2013 - 05:25 PM

Where...is the other requested data...from MiniToolbox?

 

Louis



#10 katouriann

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Posted 13 April 2013 - 07:27 PM

Here is the mini tool box log

 

http://speccy.piriform.com/results/NctNhxROgBfBgsHK6xs5Bxm


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