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Motorola Atrix internet hotspot not working?


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#1 computerfunguy

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Posted 09 April 2013 - 07:39 PM

Somsone i know is having a prblem with their ohone and laptop.  she just bought a motorola atrix phone and she wants to use her internet hotspot with her laptop, like she has been with her previous phone.  But since switching over to the new phone, she cannot get her hotspot internet to work?  When she hooks it up to her laptop, it connects but says, "Limited Internet Access"?  She said it worked fine with her previous phone?  Not much knowledge with phones?  lol  all she told me is that her phone it a motorola atrix.  did not say what model?  she said she just got it?   maybe new model?   any help would be great!  any help at all!  lol  thanks!    :)

 

PS:  All i have is her laptop, NOT PHONE.  So i tried her laptop with my home based REGULAR(non phone) wireless internet connection and it worked fine?



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#2 jhayz

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Posted 10 April 2013 - 02:33 AM

Try seeing here if it helps https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/67185


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