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infected with web browser redirect, can not turn on windows security center


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18 replies to this topic

#1 thnksfrhlp

thnksfrhlp

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Posted 09 April 2013 - 12:33 PM

Hi. My computer appears to be infected with a redirect virus.  When I attempt to search on any web browser, the first couple results I click on go accurately, but after 3-4 results, they begin to redirect to apparently random sites.  I tried the tdsskiller, downloading from another computer to my flashdrive and renaming before putting on to my laptop, but it found no results.  Malwarebytes also shows no threats.  Spybot shows Microsoft Windows Security Center is disabled, and says it "fixed selected problems", but everytime I run it, the same problem comes up.  When I open Windows Security Center, I get the message "The Security Center is currently unavailable because the "Security Center" service has not started or was stopped."

 

 Below is my DDS log.  Thanks in advance for your help!

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.6.0_31
Run by Administrator at 10:05:27 on 2013-04-09
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1014.200 [GMT -6:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
mStart Page = hxxp://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\stsystra.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] <no file>
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript c:\windows\installer\tsclientmsitrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "c:\windows\installer\tsclientmsitrans\tscdsbl.bat"
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launch~1.lnk - c:\windows\installer\{d8e363a7-88b7-446d-b2c0-e26ce4dc8e54}\_294823.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{5B22C4B3-9D7D-4B46-A5E4-E40BD499692E} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5DB9D1D5-7363-4B9D-9613-378E099662E4} : DHCPNameServer = 192.168.2.10 24.116.2.50 24.116.2.34
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\zvioom1a.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3240727&SearchSource=3&q={searchTerms}&CUI=UN27188157313427122
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://mycenturylink.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3240727&SearchSource=2&CUI=UN27188157313427122&UM=UM_ID&q=
FF - plugin: c:\documents and settings\administrator\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\browser\nppdf32(2).dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_180.dll
FF - ExtSQL: !HIDDEN! 2011-04-09 18:37; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn2
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 195296]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-4-9 40776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 ADM8511;ADM8511 USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM8511.SYS [2011-4-7 24555]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2001-8-23 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-04-09 15:57:22    40776    ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
2013-04-02 04:32:30    --------    d-----w-    c:\program files\Spybot - Search & Destroy
2013-04-02 04:32:30    --------    d-----w-    c:\documents and settings\all users\application data\Spybot - Search & Destroy
2013-04-02 04:10:59    --------    d-----w-    c:\windows\system32\wbem\repository\FS
2013-04-02 04:10:59    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-03-28 19:19:59    159744    --sha-r-    c:\windows\system32\umpnpmgrk.dll
2013-03-28 18:56:52    7108640    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{24f9f57c-6974-488a-ae29-1de1140e3245}\mpengine.dll
2013-03-27 18:17:40    7108640    ----a-w-    c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-03-15 22:44:12    12928    -c----w-    c:\windows\system32\dllcache\usb8023x.sys
.
==================== Find3M  ====================
.
2013-03-13 23:32:09    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-13 23:32:09    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-13 23:32:01    16486616    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-02-12 00:32:23    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-12 00:32:23    12928    ------w-    c:\windows\system32\drivers\usb8023x.sys
2013-02-05 20:05:47    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-02-05 20:05:46    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-02-05 20:05:46    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-02-05 05:53:57    385024    ----a-w-    c:\windows\system32\html.iec
2013-01-30 10:53:21    232336    ------w-    c:\windows\system32\MpSigStub.exe
2013-01-26 03:55:44    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-01-20 22:59:04    195296    ----a-w-    c:\windows\system32\drivers\MpFilter.sys
.
============= FINISH: 10:07:01.85 ===============Attached File  attach.txt   19.66KB   1 downloads



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:01:20 PM

Posted 09 April 2013 - 12:51 PM


Hello thnksfrhlp

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 thnksfrhlp

thnksfrhlp
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Posted 09 April 2013 - 03:26 PM

Thank you for your fast reply! 

 

I realize now I probably should have posted the security check before continuing-  I pasted but did not "add reply", and probably lost it while continuing with the others.  Now I can't find it? 

 

Here are the other logs:

 

Adware Cleaner:

 

# AdwCleaner v2.200 - Logfile created 04/09/2013 at 13:57:58
# Updated 02/04/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Administrator - PETE-3FE59D6FB6
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Administrator\My Documents\Downloads\adwcleaner(1).exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\zvioom1a.default\searchplugins\Conduit.xml
File Deleted : C:\END
Folder Deleted : C:\Documents and Settings\Administrator\Application Data\OpenCandy
Folder Deleted : C:\Documents and Settings\All Users\Application Data\InstallMate
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Premium

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\zvioom1a.default\prefs.js

Deleted : user_pref("CT3240727_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3240727&SearchSource=1[...]
Deleted : user_pref("Smartbar.ConduitSearchEngineList", "");
Deleted : user_pref("Smartbar.ConduitSearchUrlList", "");
Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.mytool.co/?babsrc=home&s=web&as=0&[...]
Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3240727");
Deleted : user_pref("browser.search.defaultthis.engineName", "findr Customized Web Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3240727&Sea[...]
Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3240727&SearchSource=2&CU[...]
Deleted : user_pref("smartBar.searchInNewTabOwner", "CT3240727");

-\\ Google Chrome v12.0.725.0

File : C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [2736 octets] - [09/04/2013 13:57:58]

########## EOF - C:\AdwCleaner[S1].txt - [2796 octets] ##########

 

 

Rogue killer:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Administrator [Admin rights]
Mode : Scan -- Date : 04/09/2013 14:14:26
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: FUJITSU MHW2080BH PL +++++
--- User ---
[MBR] 8f34203b907e455bcce50fa1521b2bd7
[BSP] 19ead65541002337482d6bb43f6dce09 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 76317 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_04092013_02d1414.txt >>
RKreport[1]_S_04092013_02d1414.txt




 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 April 2013 - 04:49 PM


Hello thnksfrhlp

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 thnksfrhlp

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Posted 09 April 2013 - 06:13 PM

Hello Gringo,

 

I restarted the computer after combofix, and the icon for microsoft security essentials showed up on the taskbar (I didn't even realize it had been gone...)  with a bubble telling me it was turned off, and click bubble to fix.  When I clicked on it though, the bubble AND the icon disappeared.  When I go to it though control panel, it says it is off as before.  Google redirects still, after 5 real results, it starts sending me elsewhere.  I tried restarting the computer again, but security essentials does not show up again... 

 

Here is the combofix log:

 

ComboFix 13-04-09.01 - Administrator 04/09/2013  16:15:23.2.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1014.514 [GMT -6:00]
Running from: c:\documents and settings\Administrator\My Documents\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\LaunchU3.exe.lnk
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\regtlib.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-09 to 2013-04-09  )))))))))))))))))))))))))))))))
.
.
2013-04-02 04:32 . 2013-04-02 05:25    --------    d-----w-    c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2013-04-02 04:32 . 2013-04-02 04:34    --------    d-----w-    c:\program files\Spybot - Search & Destroy
2013-04-02 04:10 . 2013-04-02 04:10    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-03-28 19:19 . 2013-03-28 19:20    159744    --sha-r-    c:\windows\system32\umpnpmgrk.dll
2013-03-28 18:56 . 2013-03-15 07:21    7108640    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{24F9F57C-6974-488A-AE29-1DE1140E3245}\mpengine.dll
2013-03-27 18:17 . 2013-03-15 07:21    7108640    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-03-15 22:44 . 2013-02-12 00:32    12928    -c----w-    c:\windows\system32\dllcache\usb8023x.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-03-13 23:32 . 2012-08-06 14:35    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-13 23:32 . 2012-08-06 14:35    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-13 23:32 . 2013-03-08 15:32    16486616    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-02-12 00:32 . 2011-04-07 19:24    12928    ------w-    c:\windows\system32\drivers\usb8023x.sys
2013-02-12 00:32 . 2001-08-23 09:00    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-05 20:05 . 2001-08-23 09:00    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-02-05 20:05 . 2001-08-23 09:00    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-02-05 20:05 . 2001-08-23 09:00    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-02-05 05:53 . 2001-08-23 09:00    385024    ----a-w-    c:\windows\system32\html.iec
2013-01-30 10:53 . 2011-04-08 21:22    232336    ------w-    c:\windows\system32\MpSigStub.exe
2013-01-26 03:55 . 2001-08-23 09:00    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-01-20 22:59 . 2010-10-25 03:25    195296    ----a-w-    c:\windows\system32\drivers\MpFilter.sys
2013-03-11 21:42 . 2013-03-11 21:41    263064    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-07-13 17418928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-03-31 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-03-31 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-03-31 138008]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-03-26 49152]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2010-12-21 519584]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-19 2247]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Steam\\Steam.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
"427:UDP"= 427:UDP:*:Disabled:SLP_Port(427)
.
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/13/2012 1:28 PM 160944]
S3 ADM8511;ADM8511 USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM8511.SYS [4/7/2011 1:54 PM 24555]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
HPService    REG_MULTI_SZ       HPSLPSVC
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-06 23:32]
.
2013-04-09 c:\windows\Tasks\Gwvedoucp.job
- c:\windows\system32\umpnpmgrk.dll [2013-03-28 19:20]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
mStart Page = hxxp://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
uInternet Settings,ProxyOverride = *.local
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\zvioom1a.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://mycenturylink.com/
FF - ExtSQL: !HIDDEN! 2011-04-09 18:37; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM-Run-hpqSRMon - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-09 16:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-854245398-884357618-1801674531-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,86,2c,7a,c8,ba,c4,95,40,a8,72,1e,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,0f,c2,d9,bd,54,3f,b6,40,8f,34,7c,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,73,63,ee,5f,8e,81,41,82,2f,01,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,73,63,ee,5f,8e,81,41,82,2f,01,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,73,63,ee,5f,8e,81,41,82,2f,01,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(876)
c:\windows\System32\BCMLogon.dll
.
Completion time: 2013-04-09  16:24:09
ComboFix-quarantined-files.txt  2013-04-09 22:24
ComboFix2.txt  2011-11-30 17:50
.
Pre-Run: 34,139,418,624 bytes free
Post-Run: 34,186,903,552 bytes free
.
- - End Of File - - F9A2EA7A699D8CC109FFA543A913881C
 

 

I will not be able to respond again until tomorrow morning.

 

Thanks for your help



#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 April 2013 - 08:31 PM


Hello thnksfrhlp

we will run this now, it will help remove some files from the computer.


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe
DeleteFile:
c:\windows\Tasks\Gwvedoucp.job
c:\windows\system32\umpnpmgrk.dll
  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
    • Click Execute Now. Your computer will need to reboot in order to replace the files.
    • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\
  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 thnksfrhlp

thnksfrhlp
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Posted 10 April 2013 - 09:13 AM

Hello Gringo,

 

I am having a hard time finding the report.  I am not sure what you mean by the "root of the drive Normaly C:\"? 

 

After the reboot, however, microsoft security icon is back, and  was able to turn it on.  I tried a browser search, and it appears to be bringing me to the correct pages now. 

 

Is there anything else you want me to do?

 



#8 gringo_pr

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Posted 10 April 2013 - 09:25 AM


Hello thnksfrhlp

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 thnksfrhlp

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Posted 10 April 2013 - 12:08 PM

Here is the Combofix log:

 

ComboFix 13-04-09.01 - Administrator 04/10/2013   9:53.3.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1014.459 [GMT -6:00]
Running from: c:\documents and settings\Administrator\My Documents\Downloads\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-10 to 2013-04-10  )))))))))))))))))))))))))))))))
.
.
2013-04-10 13:55 . 2013-03-15 07:21    7108640    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{2DF3041D-42EC-4C35-A7FB-61631D2B821A}\mpengine.dll
2013-04-02 04:32 . 2013-04-02 05:25    --------    d-----w-    c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2013-04-02 04:32 . 2013-04-02 04:34    --------    d-----w-    c:\program files\Spybot - Search & Destroy
2013-04-02 04:10 . 2013-04-02 04:10    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-03-28 18:56 . 2013-03-15 07:21    7108640    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-03-15 22:44 . 2013-02-12 00:32    12928    -c----w-    c:\windows\system32\dllcache\usb8023x.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-02 10:33 . 2011-04-08 21:22    237088    ------w-    c:\windows\system32\MpSigStub.exe
2013-03-13 23:32 . 2012-08-06 14:35    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-13 23:32 . 2012-08-06 14:35    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-13 23:32 . 2013-03-08 15:32    16486616    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-02-12 00:32 . 2011-04-07 19:24    12928    ------w-    c:\windows\system32\drivers\usb8023x.sys
2013-02-12 00:32 . 2001-08-23 09:00    12928    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2013-02-05 20:05 . 2001-08-23 09:00    916480    ----a-w-    c:\windows\system32\wininet.dll
2013-02-05 20:05 . 2001-08-23 09:00    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2013-02-05 20:05 . 2001-08-23 09:00    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-02-05 05:53 . 2001-08-23 09:00    385024    ----a-w-    c:\windows\system32\html.iec
2013-01-26 03:55 . 2001-08-23 09:00    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-01-20 22:59 . 2010-10-25 03:25    195296    ----a-w-    c:\windows\system32\drivers\MpFilter.sys
2013-03-11 21:42 . 2013-03-11 21:41    263064    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-07-13 17418928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-03-31 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-03-31 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-03-31 138008]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-03-26 49152]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-03-13 81920]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2010-12-21 519584]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-19 2247]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Steam\\Steam.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
"427:UDP"= 427:UDP:*:Disabled:SLP_Port(427)
.
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/13/2012 1:28 PM 160944]
S3 ADM8511;ADM8511 USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM8511.SYS [4/7/2011 1:54 PM 24555]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
HPService    REG_MULTI_SZ       HPSLPSVC
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-06 23:32]
.
2013-04-10 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2013-01-27 18:11]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
mStart Page = hxxp://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\zvioom1a.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://mycenturylink.com/
FF - ExtSQL: !HIDDEN! 2011-04-09 18:37; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-10 10:01
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-854245398-884357618-1801674531-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,86,2c,7a,c8,ba,c4,95,40,a8,72,1e,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,0f,c2,d9,bd,54,3f,b6,40,8f,34,7c,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,73,63,ee,5f,8e,81,41,82,2f,01,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,73,63,ee,5f,8e,81,41,82,2f,01,\
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,8c,73,63,ee,5f,8e,81,41,82,2f,01,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(876)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(320)
c:\windows\system32\WININET.dll
c:\progra~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
c:\progra~1\MICROS~3\Office14\1033\GrooveIntlResource.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-04-10  10:06:11
ComboFix-quarantined-files.txt  2013-04-10 16:06
ComboFix2.txt  2013-04-09 22:24
ComboFix3.txt  2011-11-30 17:50
.
Pre-Run: 34,071,326,720 bytes free
Post-Run: 34,067,968,000 bytes free
.
- - End Of File - - 52CE4DA93B842CDF8486BE996EC625D2


 

So far the computer seems to be working fine-  security essentials is on and appears to be working.  I attempted at least 30 results on a browser search and they all go to the correct pages.  Is there anything else I should check?

 

 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:20 PM

Posted 10 April 2013 - 12:41 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.4)
      Java™ 6 Update 31
      MyTools


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 thnksfrhlp

thnksfrhlp
  • Topic Starter

  • Members
  • 10 posts
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  • Local time:10:20 AM

Posted 10 April 2013 - 03:54 PM

Hi Gringo,

 

Sorry this took awhile...

 

The only issues I have noticed were when attempting to download adobe- initially through link on email response, link went to error: "Firefox can not find server undefined".  I then tried link through bleeping computer, and again went to an "undefined" page.  After typing address in, I was able to begin download, but about half way through got " can not find reliable source" error.  I tried later on and was able to successfully download the second time.

 

Here are the logs:

 

Malwarebytes:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.10.12

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: PETE-3FE59D6FB6 [administrator]

4/10/2013 1:17:15 PM
mbam-log-2013-04-10 (13-17-15).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 206578
Time elapsed: 14 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

Hijack this log:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:46:00 PM, on 4/10/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Administrator\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\system32\msiexec.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.mytool.co/?babsrc=home&s=web&as=0&isid=9848
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

--
End of file - 7230 bytes
 

 

 

 



#12 gringo_pr

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Posted 10 April 2013 - 04:16 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


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#13 thnksfrhlp

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Posted 10 April 2013 - 06:08 PM

Hello,

 

I appreciate getting rid of those start-up entries.  I often wondered if/how to stop them!

 

ESET found some threats- here is the log:

 

C:\Documents and Settings\Administrator\My Documents\Downloads\DownloadSetup (88).exe Win32/InstalleRex.C.Gen application
C:\Documents and Settings\Administrator\My Documents\Downloads\Facemoods.exe a variant of Win32/InstallCore.G application
C:\Documents and Settings\Administrator\My Documents\Downloads\iLividSetupV1.exe Win32/Toolbar.SearchSuite application
C:\Documents and Settings\Administrator\My Documents\Downloads\pivot_setup.exe Win32/OpenCandy application
C:\System Volume Information\_restore{77E5895E-640F-42B1-AF4D-1053A65574F1}\RP7\A0005495.dll a variant of Win32/Ponmocup.GG trojan
 

Thanks



#14 gringo_pr

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Posted 10 April 2013 - 06:31 PM


Hello thnksfrhlp

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Documents and Settings\Administrator\My Documents\Downloads\DownloadSetup (88).exe"
    del /f /s /q "C:\Documents and Settings\Administrator\My Documents\Downloads\Facemoods.exe"
    del /f /s /q "C:\Documents and Settings\Administrator\My Documents\Downloads\iLividSetupV1.exe"
    del /f /s /q "C:\Documents and Settings\Administrator\My Documents\Downloads\pivot_setup.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
  • The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




    Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


    :Why we need to remove some of our tools:
    • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
      They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

      The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
    :DeFogger:

    Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
    • To re-enable your Emulation drivers, double click DeFogger to run the tool.
      • The application window will appear
      • Click the Re-enable button to re-enable your CD Emulation drivers
      • Click Yes to continue
      • A 'Finished!' message will appear
      • Click OK
      • DeFogger will now ask to reboot the machine - click OK.
      Your Emulation drivers are now re-enabled.

    :Uninstall ComboFix:
    • turn off all active protection software
    • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
    • please copy and past the following into the box ComboFix /Uninstall and click OK.
    • Note the space between the X and the /Uninstall, it needs to be there.
    • CF-Uninstall.png
    :Remove the rest of our tools:

    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    • If asked to restart the computer, please do so
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    About Java
    • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

      If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

      Link to download latest version. - install Java

      How to disable java in your web browsers - Disable Java

    :The programs you can keep:

    Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
    • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

      CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

      Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

    :Security programs:

    One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
    • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
    • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


      Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 thnksfrhlp

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Posted 10 April 2013 - 09:04 PM

Thank you so much for your help! 

 

One more question- how long should the OTCleanit take?  It has been giving me the "cleanup in progress do not disturb" message for over an hour and a half- is that typical?  Or is it frozen?

 






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