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reCaptcha (including this website's) does not display on my PC


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3 replies to this topic

#1 JimBobWay

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Posted 09 April 2013 - 11:58 AM

Bleeping Computer friends,

 

reCaptcha does not work on my computer. That includes the verification process you use for registration. How many letters in the word TEN? 3, How many letters in the word SPAM 4, etc. etc. In this case (your registration form), the box with the question, was displayed but the registration form kept saying the answer I gave was wrong. I have also had this situation on other web sights, where I answer correctly, but the form says I answered wrong. A few web pages have a verification mechanism that works for me, but they are pages using their own "in house" verification, or some other type that is seldom seen elsewhere. My usual problem is that the trade mark "reCaptcha" box will not be displayed at all. The "Brand Name reCaptcha" never appears. I will only see this :

Captcha*      (and nothing else displayed next to, or directly under this).

 

or nothing at all.

I was able to complete your registration form, and gain access to this forum by booting my PC with a LINUX "live" O.S. CD, and using the browser in that operating system. Maybe this would be good advice to post (use a free Linux bootable CD) if your PC in its current state is unable to access this forum to ask for help.

 

I am here now, and I would really appreciate any help you are willing to provide. I am using "Genuine" (legal, registered) Windows 8 (32bit) with all recent updates. Mozilla Firefox 19.02 with add-ons, Ghostery 2.9.3 - Google Disconnect 2.4.2 - Redirect Cleaner 2.1.1.

Java RTE and Java script are enabled.

 

example photo:              http://img706.imageshack.us/img706/353/bleepingcomputer.png


Edited by JimBobWay, 09 April 2013 - 04:18 PM.


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#2 boopme

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Posted 13 May 2013 - 08:40 PM

Sorry for the waiting, Appears we need to get a deeper look.

Please follow this Preparation Guide


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#3 JimBobWay

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Posted 14 May 2013 - 11:15 PM

Thank you, I hope I followed the instructions correctly.



#4 boopme

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Posted 15 May 2013 - 10:02 AM

That looks great.

 

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 2 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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