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Odd freezing behaviour


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8 replies to this topic

#1 amazingmandan

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Posted 09 April 2013 - 02:34 AM

Hey guys,

 

Basically my problem is that when using my computer it will freeze, at first i was just hard resetting my computer then i realised if i leave it for about 3 - 5 minutes it will unfreeze and carry on like nothing ever happened. The only common factor i can think of is streaming downloads, but because I'm on the internet a lot it is hard to test. It in fact just happened while typing this as i am downloading a 6gb Starcraft 2 patch. When the computer unfreezes it makes a sound like the found new hardware sound. As if a new device has just been installed.

 

Sorry if this is not detailed enough it is my first post.

 

Any ideas?



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#2 dc3

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Posted 09 April 2013 - 11:13 AM

Please use the following link to provide us with information about your computer so that we can assist you.

How to Publish a Snapshot using Speccy
 

 

Please download MiniToolBox  , save it to your desktop and run it.

 Checkmark the following checkboxes:

  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.


 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 amazingmandan

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Posted 10 April 2013 - 01:51 AM

MiniToolBox by Farbar  Version:05-03-2013
Ran by Dan.I.El (administrator) on 10-04-2013 at 16:57:42
Running from "C:\Users\Dan.I.El\Downloads"
Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/10/2013 04:55:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="ia64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="ia64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/10/2013 04:55:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/09/2013 09:17:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11326
 
Error: (04/09/2013 09:17:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11326
 
Error: (04/09/2013 09:17:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/09/2013 09:17:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10328
 
Error: (04/09/2013 09:17:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10328
 
Error: (04/09/2013 09:17:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/09/2013 09:17:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9329
 
Error: (04/09/2013 09:17:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9329
 
 
System errors:
=============
Error: (04/09/2013 00:52:12 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
 
Error: (04/08/2013 10:31:52 PM) (Source: Service Control Manager) (User: )
Description: The AMD External Events Utility service failed to start due to the following error: 
%%1053
 
Error: (04/08/2013 10:31:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the AMD External Events Utility service to connect.
 
Error: (04/08/2013 10:12:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:10:11 PM on ?4/?8/?2013 was unexpected.
 
Error: (04/08/2013 09:15:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:12:51 PM on ?4/?8/?2013 was unexpected.
 
Error: (04/08/2013 06:38:45 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:36:02 PM on ?4/?8/?2013 was unexpected.
 
Error: (04/08/2013 02:11:47 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (04/07/2013 09:41:54 AM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by -62385 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.21.15:123) is working properly.
 
Error: (04/05/2013 11:48:55 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (04/04/2013 02:25:12 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:21:57 PM on ?4/?4/?2013 was unexpected.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2011-02-05 11:13:54.402
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2011-02-05 11:13:54.308
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2011-02-05 11:13:54.183
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2011-02-05 11:13:54.105
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2011-02-05 11:13:54.027
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-11-17 22:40:11.121
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-11-17 22:40:11.090
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-11-17 22:40:11.074
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-11-17 22:40:11.058
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-11-17 22:39:48.610
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
 
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Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinFlash
WinRAR 4.01 beta 1 (32-bit) (Version: 4.01.1)
WinSCP 4.3.6 (Version: 4.3.6)
Wireless Console 2 (Version: 2.0.10)
World of Warcraft (Version: 5.1.0.16357)
XAMPP 1.7.7
 
========================= Memory info: ===================================
 
Percentage of memory in use: 44%
Total physical RAM: 3071.27 MB
Available physical RAM: 1697.81 MB
Total Pagefile: 6140.83 MB
Available Pagefile: 3980.99 MB
Total Virtual: 2047.88 MB
Available Virtual: 1943.84 MB
 
========================= Partitions: =====================================
 
1 Drive c: (VistaOS) (Fixed) (Total:149.04 GB) (Free:38.96 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:137.33 GB) (Free:16.18 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DANIEL-PC
 
Administrator            Dan.I.El                 Guest                    
 
 
**** End of log ****
 
 


#4 dc3

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Posted 10 April 2013 - 10:24 AM

Do you have the Auto hide taskbar enabled?

 

Right click on Start> click on Properties> click on Taskbar.

 

aataskbar1_zps234d72a6.png


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#5 amazingmandan

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Posted 10 April 2013 - 06:41 PM

No this is not enabled



#6 dc3

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Posted 11 April 2013 - 10:33 AM

In the Speccy I see that you have a matched pair of RAM modules, these should be running in dual channel but are not.  I would suggest testing both of the modules separately in each of the module slots.

 

You can also run Memtest86 to test the modules.

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


main_menu.jpg

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

testarea_cu.jpg

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

I would also suggest testing your hdd, to do this go to the Seatools website and download the DOS version.  Scroll down past the "I accept" and you will find instructions for using this diagnostic tool.  Seagate suggests a software to burn the ISO file to a CD, I have a preference for ImgBurn for this purpose, you can download it here.

 

Is your clock keeping proper time?


Edited by dc3, 11 April 2013 - 10:43 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 amazingmandan

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Posted 15 April 2013 - 02:08 AM

I ran the memtest86+ for 4 passes and it found no errors, i also ran the seatools for the short and long test and it passed both of those. My clock is about 15 minutes fast.



#8 dc3

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Posted 15 April 2013 - 10:23 AM

Try booting into Safe Mode to and see if this problem persists.

 

While you are in Safe Mode, run chkdsk c:/r.

 

Run Chkdsk from Command Prompt

Click on the Start orb startorb_zps06e1f985.png , type in cmd in the Search programs and files box.  When cmd is seen in Programs right click on it, then click on Run as administrator.

You will see a screen similar to the one below.

Screenshot2.jpg


Type in chkdsk c:/r then press Enter.

You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".

Type in Y and press Enter.

Restart your computer to start the scan.

This will take a while to run, please be patient and allow it to complete the scan.

 

After that please run sfc /scannow.

 

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Click on the Start orb startorb_zps06e1f985.png, the type in cmd in the Search programs and files.

cmd will appear in Programs above, right click on it, then click on Run as administrator.   

If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.  

A page similar to the one below will open.

Screenshot2.jpg

Type in sfc /scannow and then press Enter to start the scan.

If the scan stops after successfully completing a part of the scan for more than thirty minutes type in exit and press Enter to stop the scan.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 amazingmandan

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Posted 24 May 2013 - 07:13 AM

Hey,

 

Sorry for the delay in the reply, I have been busy lately

 

I did both of the above and both have passed fine

 

I also ran CCleaner to tidy up some registry values, but the freezing is still occurring

 

I have made a weird observation which could be completely unrelated. When playing League of Legends with my friend (we are both on my wifi) and this happens, his ping goes through the roof, from 200ms to over 7k. It returns to normal straight after my computer unfreezes. This makes me wonder if my computer is stuck in some kind of loop that is consuming a whole lot of my bandwidth(if that's possible). As i said just an odd observation that could be completely irrelevant.






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