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BSOD help


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#1 mlacoste

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Posted 08 April 2013 - 11:03 PM

I've been getting a string of BSODs. They seem to be more likely during times of high processor and memory usage but they also happen at random relatively idle moments.

Below is the BlueScreenView though not all info appears b/c it frequently freezes during the dump. I took pictures of the other BSs, which include system_service_exception 0x03B and driver_irql_not_less_or_equal 0x0D1 (please let me know if more info on these are needed). Thanks in advance.

 

==================================================

Dump File         : 040413-28204-01.dmp
Crash Time        : 4/4/2013 12:30:41 PM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000007
Parameter 2       : 00000000`00022ea6
Parameter 3       : 00000000`000000e6
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40

File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\040413-28204-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 282,272
==================================================

==================================================
Dump File         : 032813-38064-01.dmp
Crash Time        : 3/28/2013 10:07:27 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : ffffffff`fffffff9
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`037729ec
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\032813-38064-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,144
==================================================

==================================================
Dump File         : 032713-41870-01.dmp
Crash Time        : 3/27/2013 10:52:34 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00003452
Parameter 2       : 00000000`3ab60000
Parameter 3       : fffff700`01210d60
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\032713-41870-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,144
==================================================

==================================================
Dump File         : 031213-53945-01.dmp
Crash Time        : 3/12/2013 9:40:44 PM
Bug Check String  : REFERENCE_BY_POINTER
Bug Check Code    : 0x00000018
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`0769d830
Parameter 3       : 00000000`00000002
Parameter 4       : fffffa80`0d6f64f0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\031213-53945-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,144


Edited by mlacoste, 08 April 2013 - 11:04 PM.


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#2 Allan

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Posted 09 April 2013 - 07:34 AM

Multiple and varied bsod's are typically indicative of:

 

1) Malware (scan your system with BOTH your installed anti virus app and with MalwareBytes).

 

or

 

2) Major hardware problem or failure (ram, power supply, motherboard). Easiest thing to check is ram:

 

To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.


Edited by Allan, 09 April 2013 - 07:35 AM.





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