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Adware/Malware Virus - Hijacking?


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#1 jon8817

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Posted 07 April 2013 - 01:32 PM

Hello,

I have a Toshiba Satellite P100 laptop running Win. XP Pro SP3  IE version 8. I am having problems with unrelated ads poppng up with links. For example: I am reading an article about virus protection and there is a link for more information, but when I move the cursor over the link an ad pops up for surveys or cold cream - totally irrelevant! When I use the browser's arrow to go to a previous web page - nothing happens. I have to re-enter the search criteria and strart over. I also noticed some different URLs at the bottom left of the web page: cdn.udmserve.net, or i.trkjmp.com. This morning the computer did not boot up. I had to restart twice before it loading windows. 

What I have done is: Scanned with updated versions of Malwarebytes, Chameleon Anti - Root Kit,  AVG Anti-Virus, and Kaspersky  TDSKiller. All reports found no threats! The inside of the laptop has been cleaned to include fans/heatsinks. Fresh thermal paste was applied as  well. 

 

Thanks in advance!

 

 

 

Tony sends



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#2 boopme

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Posted 07 April 2013 - 07:05 PM

Hello,

 I think we should get a deeper look. Please follow this Preparation Guide and post in a new topic.

Let me know if all went well.


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