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No audio Device :(


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#1 katydidonline

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Posted 07 April 2013 - 01:39 AM

I have somehow lost all sound on my Toshiba laptop.  In the control panel under 'sounds and audio devices' it says No Audio Device on the volume tab.

 

On the hardware tab I show (along with a bunch of other stuff) Realtek High Definition Audio - Windows cannot load the device drivers for this hardware. The driver may be corrupted or missing [code 39]

 

 

In device manger everything under sound, video and game controllers has the yellow exclaimation point.

 

I have tried uninstalling - rebooting - and re-installing the driver from the Realtek website and from the original disk that came with the computer.  No luck...still no sound.



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#2 noknojon

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Posted 07 April 2013 - 02:17 AM

Hi -

Publish a Snapshot using Speccy << Follow These Directions for more help.

Also try Toshiba Updated Drivers < < From here.
 

 

Thank You -


Edited by noknojon, 07 April 2013 - 02:26 AM.


#3 katydidonline

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Posted 07 April 2013 - 03:06 AM

http://speccy.piriform.com/results/lPzFDwYRI54zedKwqrNB3M1

I have tried updateing the drivers from the Toshiba website :(

 



#4 noknojon

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Posted 07 April 2013 - 03:59 AM

[attachment=136686:XP Audio.JPG] In Control Panel. is this how your Audio looks

 

Tick I agree > Next > On the next page select your nearest XP download -

Edited by noknojon, 07 April 2013 - 04:15 AM.


#5 katydidonline

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Posted 07 April 2013 - 09:59 PM

I have done this...still the same...no sound



#6 noknojon

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Posted 07 April 2013 - 11:44 PM

Hi - A list I gathered ..........

 

Go to Add / Remove in Control Panel > Uninstall any Realtek or Intel Sound Drivers listed

 

Run this M/soft FixIt first http://go.microsoft.com/?linkid=9740814

Your Motherboard is Intel, so try this < < <

Now try downloading the new drivers -


It may be of little satisfaction but if misery loves company you should at least know there are many, many, MANY others trying to figure out similar issues with Hi Def Audio under Windows
 

Next -
Did you install a device or make a change in Device Manager just before you noticed the Code 39 ? If so, there's a good chance that the change you made caused the Code 39 error.
Use System Restore to undo recent Device Manager related changes - How To Use System Restore in Windows XP
Finally -
Note: If you're convinced there is still an operating system component to this Code 39 error, you could try a Repair install of Windows and if that doesn't work, a Clean install of Windows.

You can try replacing the hardware if you've exhausted all of your other options.

Thank You -



#7 katydidonline

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Posted 09 April 2013 - 12:34 AM

Thanks for the info...I tried to install the drivers again and now I can't get the computer to boot except in safe mode.  I did a system restore twice to an earlier date and it still freezes up when booting :(

 

Now what?



#8 noknojon

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Posted 09 April 2013 - 03:49 AM

If you're convinced there is still an operating system component to this Code 39 error, you could try a Repair install of Windows and if that doesn't work, a Clean install of Windows.

 

http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/page__view__findpost__p__489 < This is one of the most often used Repair Install versions for XP systems as you say you have the Install CD -



#9 katydidonline

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Posted 09 April 2013 - 04:01 AM

I don't have the windows XP install CD.  I have the recovery CD's that came with the computer.  If I boot from the CD drive is asks me to recover to out of box state but won't that lose all the data and programs on this computer?



#10 Anshad Edavana

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Posted 09 April 2013 - 07:36 AM

Hi

 

Don't restore your PC unless you backed up your data. Do you have a USB HDD or flash drive with enough capacity ?

 

You can use a live linux CD to boot and backup all you data to USB drive. I recommend "Puppy Linux" -small in size and easy to download.

 

http://puppylinux.org/main/Download%20Latest%20Release.htm

 

There are multiple versions available. I recommend "Lucid Puppy" which is just 132 MB in size. It also comes with DVD burning apps so you can also burn data to DVD discs.


Edited by Anshad Edavana, 09 April 2013 - 07:36 AM.


#11 hamluis

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Posted 09 April 2013 - 10:21 AM

What model Toshiba system is this?

 

Louis



#12 katydidonline

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Posted 09 April 2013 - 12:28 PM

I got a copy of the XP disk and tried to do a repair but when it got to a certain point the splash screen froze like before :(

 

Toshiba A105-S4164
 



#13 hamluis

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Posted 09 April 2013 - 04:26 PM

FWIW:  http://www.ehow.com/how_6941162_restore-disk-toshiba-satellite-a105.html

 

Louis






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